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BEST WESTERN PLUS Hacienda Hotel Old Town

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#76 of 279 Hotels in San Diego
Certificate of Excellence
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,773 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hacienda Hotel Old Town
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Showing 1,680: English reviews
Derbysbire
Reviewed March 29, 2016

We stayed at this lovely hotel for 12 nights and didn't want to leave, a lovely property spread out over several buildings set on a hillside. We were lucky to have a room not too far from the reception area, but I would imagine some rooms to be quite a hike away. There are elevators dotted about, which make it...

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Thank Scarlettangel
Los Angeles, California
Reviewed March 28, 2016

The rooms are fine: clean, in good repair. There was a long line at check-in, with cars filling the small drive up area forcing some to block the sidewalk and wait in the street. The layout of the property is a labyrinth of stairs and walkways among 6 buildings. They put us in Building 6 at the top of the...

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Thank John R
Pinole, United States
Reviewed March 28, 2016

Hotel was clean and quaint. Staff was very friendly and helpful. We arrived early and our room was upgraded because our original room was not ready at check in. I will definitely stay here again when in San Diego. The bar/lounge was nice. View from the restaurant was incredible.

Review collected in partnership with Best Western
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Thank Claire W
Grand Rapids, United States
Reviewed March 28, 2016

Very beautiful with lots different levels on the hill where every level is a relaxing place to lounge. The staff is very friendly from the front desk to the restaurant and bar. The driver to and from the airport was helpful with the luggage and offered to drive you around the different tourist areas during the stay.

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Thank Avery S
Port Townsend, Washington, United States
Reviewed March 26, 2016

This is a beautiful property in the heart of Old Town San Diego, within walking distance of restaurants, shopping and historic landmarks. Parking and breakfast are not included in the price of the room, like the majority of Best Western hotels. This is an older hotel and if you have problems with stairs, be sure to ask for a ground...

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Thank Darlene K
Reviewed March 26, 2016

Best Western Hacienda is conveniently located in Old Town and has a lot of great amenities. It is a great place for families to stay while vacationing in San Diego. We have stayed here many times over the last decade and will continue to do so!

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Thank Richard L
Reno, United States
Reviewed March 24, 2016

We Loved our room and the location. With in walking distance of Old Town. The people working there were very helpful and the view from the patio was very nice. We didn't get to use the pool on this stay but, hope to the next time we stay. The bar area was very nice.

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Thank Curtis S
Silverton, Oregon
Reviewed March 24, 2016

We stayed for 2 nights. Only issue, the TV was over 20 feet away from place to sit and watch. As two women traveling alone we felt very safe here. The hotel is one block from Old Town and looks out over most of the area. Nicely decorated and landscaped. Pool and hot tub were nice but I would make...

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Thank B9380DDmichaelw
Anthem, AZ, United States
Reviewed March 23, 2016

Room wasn't ready when I tried to check-in at 4:30pm after waiting in line for 20 minutes. No hot water, intermittent internet, no bathroom exhaust fan, very noisy room that was as far from the hard to find lobby as it could be. If you have to stay here, make sure that you are on the top floor because it...

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Thank Andrew P
Gautier, MS, United States
Reviewed March 20, 2016

I love this hotel, it is always my first choice when staying in San Diego. The proximity to Old Town State Park adds to the atmosphere. It is minutes from downtown. Always clean and comfortable. The hotel has a very cheerful and friendly staff. The Tequila factory Restaurant is excellent and the terrace provides on of the best views of...

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Thank Michael M
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Location: United States > California > San Diego > Old Town
Price Range: $143 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travelers.
21 questions
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“really check out your room because the vary greatly”
RangerRik54, 5 days ago | Read review
“Avoid building 700 if you don't want to hear the garbage truck at 5:30 am.”
swj, 1 week ago | Read review
“rooms above the pool was perfect! loved the view.”
sanchezmd55, 2 weeks ago | Read review
“We had a great sunset view”
LJCLose, 2 weeks ago | Read review
“Ask for building 5!, top floor.”
emersonbiggins, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question