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    Best Western Plus Hacienda Hotel Old Town

    4041 Harney Street, San Diego, CA 92110
    Hotel website
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    8/27/2017 8/28/2017
    $168
    $129
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    Traveler (463)
    Room & Suite (163)
    Dining (44)
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    Overview
    • Excellent43%
    • Very good35%
    • Average13%
    • Poor6%
    • Terrible3%
    Travelers talk about
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    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Hacienda Hotel Old Town
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
    Aug 27Aug 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,906)
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    There are newer reviews for Best Western Plus Hacienda Hotel Old Town
    See the most recent reviews

    11 - 15 of 1,807 reviews

    Reviewed 1 week ago

    This hotel is very centrally located and very reasonable. You get great value. The decor is also very fitting. It is unfortunate, that they no longer will be offering pet friendly rooms, which gives us pet owner few options other than boarding when traveling with...More

    Review collected in partnership with Best Western
    Thank Mari13213
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 1 week ago

    We appreciate your loyalty and thank you for your feedback. We do listen to our guests and take all information and suggestions into consideration. My apologies for the check-in frustration. I’m passing these to our front desk team to review. We hope you’ll stay again....More

    Reviewed 1 week ago via mobile

    Our experience started off bad. The front desk staff was not helpful at all. When We were checking in the person helping us was also helping another couple. It seemed like the person helping us was having a bad day. I had to ask for...More

    1  Thank usmcvet1983
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 1 week ago

    Greetings, and thank you for your feedback. While we do understand that everyone has their ‘off’ days, this should never translate to our guests. Please accept my sincere apologies. We’re known for warm and responsive hospitality and will be using your experience as an opportunity...More

    Reviewed 2 weeks ago

    The location and the views are the highlights of this property. The pillows and the internet are the worst I've experienced! The staff is very helpful and friendly. Everyone from the courtesy van driver to the waitstaff in the restaurant were very friendly. The layout...More

    Review collected in partnership with Best Western
    Thank jamesrS3333XV
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 1 week ago

    Thank you for staying with us and taking the time now to share your thoughts. These are so valuable in helping us improve our product and service. I was especially glad to hear warm responsive service across the board. We take great pride in making...More

    Reviewed 2 weeks ago

    This is a great hotel! Quality rooms with great views of San Diego and a quality staff to make your stay the best. Great restaurant on site with good staff and food. Thanks we enjoyed our stay and look forward to returning next yearMore

    Review collected in partnership with Best Western
    Thank 791dwainh
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 1 week ago

    Thank you for taking the time to leave such kind comments about our staff. Each member of our team here is truly committed to providing a welcoming environment to our guests and it’s such a nice thing to hear when that sentiment carries through to...More

    Reviewed 2 weeks ago

    loved everything but gave us a room facing parking lot. rooms are very comfortable and roomy. very clean staff really great near shops and restaurant. Maintenance staff very helpful with our broken refrigerator replace id right awayMore

    Review collected in partnership with Best Western
    Thank Michele F
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 2 weeks ago

    Thank you for your recent stay and letting us know the things we got right. You can count on us to quickly remedy any situation that may arise and I’ll pass your regards to our maintenance team. In addition, you found your room clean and...More

    Kings Inn San Diego
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    Courtyard by Marriott San Diego Old Town
    125 reviews
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    Hilton Garden Inn San Diego Old Town / SeaWorld Area
    655 reviews
    #31 of 278 hotels in San Diego
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Business Center with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $131 - $292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #72 Romantic Hotel in San Diego
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Travelocity, Cancelon, Expedia, Orbitz, Hotels.com, Priceline, Booking.com, Reservation Counter, TripOnline SA, Hotwire, getaroom.com, Agoda, HotelQuickly and Evoline ltd so you can book your Best Western Plus Hacienda Hotel Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Diego >
    • Old Town
    • Also Known As
    • Best Western Hacienda Hotel Old Town San Diego ,
    • Best Western San Diego ,
    • San Diego Best Western
    Add Photo Photos
    Traveler (463)
    Room & Suite (163)
    Dining (44)
    Pool & Beach (28)
    Hotel & Grounds (398)
    Bathroom (21)
    Family and Play Areas (3)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    La Quinta Inn & Suites San Diego Old Town / Airport
    736 reviews
    .25 miles away
     
    Western Inn
    338 reviews
    .23 miles away
     
    Old Town Inn
    1,878 reviews
    .44 miles away
     
    Courtyard by Marriott San Diego Old Town
    125 reviews
    .23 miles away
     
    Nearby Restaurants
    Harney Sushi
    234 reviews
    .14 miles away
    Old Town Mexican Cafe
    1,414 reviews
    .09 miles away
    Cafe Coyote
    2,211 reviews
    .08 miles away
    Miguel's Cocina
    481 reviews
    .06 miles away
    Nearby Attractions
    Mormon Battalion Historic Site
    827 reviews
    .10 miles away
    Old Town San Diego State Historic Park
    4,330 reviews
    .26 miles away
    Old Town Model Railroad Depot
    61 reviews
    .09 miles away
    Whaley House Museum
    263 reviews
    .09 miles away
    Ask a question
    Questions & Answers
    FriarsRamsDad
    June 2, 2017|
    Answer
    Response from Dean F | Property representative |
    Yes we have a shuttle to the airport, train station and cruise ship terminal. It is available 7:00 AM to 10:00 PM every day.
    1
    Vote
    Wendy F
    March 23, 2017|
    AnswerShow all 5 answers
    Response from Dean F | Property representative |
    We have many different rates. Many include breakfast. Some do not.
    0
    Votes
    faithmariewood
    February 21, 2017|
    AnswerShow all 2 answers
    Response from Lynn V | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "You can see the bay from the rooms by the pool."
    Read review
    "Don't unload your luggage until you know where your room is. Also, be aware that breakfast is in a..."
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    "get an oversize room if you can"
    Read review
    "Our room was lovely - overlooking the heart of Old Town. I expect most rooms are similar."
    Read review
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