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BEST WESTERN PLUS Hacienda Hotel Old Town

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#77 of 278 Hotels in San Diego
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1,647 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hacienda Hotel Old Town
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Showing 1,556: English reviews
Sedona, Arizona
Reviewed 3 weeks ago via mobile

Beautiful hotel, in a really convenient location- just park your car and walk in Old Town. The hotel is large, with lots of courtyards and in our opinion larger than average rooms. In building 3 our room opened to a lovely common area with tables, umbrellas and waterfalls. Water is provided, and extras available at reception.You will also be given...

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Helpful?
Thank amanda34680
Northwood, United Kingdom
Reviewed 3 weeks ago

The room that we were given had very uneven heating and cooling. Some of the lamps had burnt out bulbs and the bathtub had a huge gouge taken out of it. The only other bad thing to report were the horrid breakfasts. A huge crowd of people had gathered and there was no food. No coffee either. They had us...

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Helpful?
Thank Mick-Lang
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for sharing your experience. It sounds like there were a few things out of order which clearly dampened your stay overall. My apologies as it does sound like your room was not properly readied for arrival. Had we been made aware, we happily would have sent someone to remedy the issues or offered an alternate room. I have...

Palm Desert, California
Reviewed 3 weeks ago

The Hacienda is a large, sprawling hotel, with a great Mexican Restaurant called The Tequila Factory, with buffet breakfast and lunch as well as regular menu. And a full menu for dinner. I've stayed here every time I go to San Diego and I'm never disappointed. Need a shuttle to the airport? A trolley to all the San Diego area,...

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Thank zooladyxxx
Oahu, Hawaii
Reviewed 3 weeks ago

We traveled from Oahu with a tour group to see the UH play the San Diego Aztecs an the Tennessee Titans play the SD Chargers. The tour company made a good choice in selecting this hotel. It is located in a touristy section of the city (Old Town) so there were lots of shops, historical attractions, and restaurants within walking...

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Thank 50Wanderer
Brea, United States
Reviewed 3 weeks ago

Such unique grounds spread out over several levels and well kept. Rooms have a nice old town touch to them. We always stay here when in town. There may be nicer/newer hotels in downtown SD, but you can get better deals here at the Hacienda. Even at check in, staff was helpful in moving us to a better room location...

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Thank Joseph D
Santa Cruz, CA, United States
Reviewed 3 weeks ago

The Hacienda Old Town hotel was a great place to stay on Halloween night. We were right in the middle of the festivities and enjoyed being there immensely. I was in San Diego to attend a seminar and we stayed two nights at this hotel. The whole experience was a positive one.

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Thank Sally D
Manchester, United Kingdom
Reviewed 4 weeks ago

This was an excellent hotel to stay in when visiting the Old Town. In the heart of the town with good access throughout so that there is not a long walk to the lobby. Only downside, the bathroom could do with a bit of a facelift but it was very clean.

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Thank moffat01
Grande Prairie, Canada
Reviewed 4 weeks ago

an awesome view of old town, walking distance to everything i wanted to see very confusing to find the room on the first try its like the hotel was a bunch of different buildings combined, pay the rate that is quoted, but soo many other things add up the taxes, the parking at the hotel, etc. so the rate is...

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Thank Nancy Z
Ontario, California
Reviewed November 2, 2016

I checked online and was given a quote, then I called the hotel directly and was offered a better rate. I have stayed here numerous times and this was the best stay I've experienced. Check-in was a breeze, the room was better(larger) than I remembered and we were given complimentary tickets for drinks, and breakfast. We didn't use the tickets...

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Thank kathryn e
Las Vegas, Nevada
Reviewed November 1, 2016

Old historic hacienda style hotel with gorgeous court yards decorated with large pots, flowering plants and water features. Very romantic for events, get a ways or family vacations. Nice pool and Jacuzzi. Rooms are larger because it's an older hotel. Very comfortable. Very nice hotel staff greet you with a smile. It is on a hill, yet 1/2 block from...

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Helpful?
Thank celestep449
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney St, San Diego, CA 92110-2866
Location: United States > California > San Diego > Old Town
Price Range: $101 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#73 Romantic Hotel in San Diego
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travelers.
19 questions
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in the 600 building,top floor. Lovely views and elevator close, although slow. I did not hear any noise.”
  • Room 646.
  • Out door of room.
 of 5 bubbles discerndee, 2 weeks ago | Read review
“This is a large sprawling hotel, lots of privacy, patios for relaxing and friendly gatherings.”
 of 5 bubbles zooladyxxx, 3 weeks ago | Read review
“ask for a room overlooking the bay with a private balcony”
 of 5 bubbles nancyz57, 4 weeks ago | Read review
“Let them know you have disabilities.”
 of 5 bubbles kathryne449, Nov 2, 2016 | Read review
“West facing rooms may be a bit louder due to aircraft departures from SD Int'l.”
 of 5 bubbles n0rcala, Oct 31, 2016 | Read review
5 of 5
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