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    Best Western Plus Hacienda Hotel Old Town

    4041 Harney Street, San Diego, CA 92110
    Hotel website
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    8/6/2017 8/7/2017
    $250
    $149
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    Traveler (460)
    Room & Suite (163)
    Dining (44)
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    Overview
    • Excellent43%
    • Very good35%
    • Average13%
    • Poor6%
    • Terrible3%
    Travelers talk about
    “tequila factory” (116 reviews)
    “whaley house” (22 reviews)
    “plaza level” (19 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Hacienda Hotel Old Town
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Courtyard by Marriott San Diego Old Town
    121 reviews
    #83 of 278 hotels in San Diego
     
    Hilton Garden Inn San Diego Old Town / SeaWorld Area
    633 reviews
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    La Quinta Inn & Suites San Diego Old Town / Airport
    726 reviews
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    3,540 reviews
    #19 of 278 hotels in San Diego
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,879)
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    1 - 5 of 1,783 reviews

    Reviewed 4 days ago via mobile

    Not often I give a bad review but this place needs a makeover in a bad way. The fan in bathroom for one sounds like a diesel engine. The outlets are so old the plugs fall out. Forget the wifi working. Linens are old and...More

    Thank beach_mom_leesburg
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 2 days ago

    We appreciate your feedback. While glad to hear you were able to enjoy our property, I’m sorry your room didn’t exceed expectations. I want to thank you for letting me know what you found unsatisfying so we can review it and make any necessary repairs....More

    Hotel's Favorite
    Reviewed 4 weeks ago via mobile

    We stayed 3 nights at this hotel while in town for a nearby wedding at the Cosmopolitan Hotel. It was close to the wedding site and right in the heart of Old Town. We were able to walk to most things and the hotel offered...More

    Thank Barbara C
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 3 weeks ago

    Your recommendation is sincerely appreciated! Thanks for taking time to give such a glowing description of the property. Glad the shuttle came in handy along with the other amenities. We hope to be a place you’ll choose to return to! All the best for a...More

    Reviewed 4 days ago

    Beautiful well-maintained property. Friendly staff. Strong internet signal in room. Comfortable bed. Clean bathroom. Good breakfast buffet with an amazing view from the patio. Highly recommend. Walking distance to Old Town.More

    Review collected in partnership with Best Western
    Thank JM 7
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 2 days ago

    Greetings, and thank you for your recent stay. We strive to provide guests with ‘effortless comfort’ and from your descriptions, we have succeeded. The recommendation is very appreciated. We look forward to welcoming you back to the Best Western PLUS Hacienda Hotel Old Town. Enjoy...More

    Reviewed 4 days ago

    Front desk staff is rude and inept. Bill was totally wrong with charges in error and they tried to get more than $400 than was due. Wait staff was worse and someone working there is a thief who took money from a purse.More

    Review collected in partnership with Best Western
    Thank LauraG2011
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 2 days ago

    My apologies for the service issues you recently experienced as our guest. We work so hard to provide all our guests with yop notch service and amenities, it’s disappointing to hear when we miss the mark. If you would like further assistance, please reach out...More

    Reviewed 6 days ago

    This is such a charming, fun, beautiful place in the heart of Old Town. I loved it! It is spread out over a hillside in many different buildings with gorgeous views. The only downside of that is the inconvenience. We were with a large group,...More

    Thank NanaPatty
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 5 days ago

    Thank you for staying with us and taking the time now to share your thoughts. These are so valuable in helping us improve our product and service. I was especially glad to hear you enjoyed our views and the unique beauty of our property. We...More

    Courtyard by Marriott San Diego Old Town
    121 reviews
    #83 of 278 hotels in San Diego
     
    Hilton Garden Inn San Diego Old Town / SeaWorld Area
    633 reviews
    #28 of 278 hotels in San Diego
     
    La Quinta Inn & Suites San Diego Old Town / Airport
    726 reviews
    #94 of 278 hotels in San Diego
     
    Best Western Plus Island Palms Hotel & Marina
    3,540 reviews
    #19 of 278 hotels in San Diego
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $134 - $357 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #72 Romantic Hotel in San Diego
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Reservation Counter, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Best Western Plus Hacienda Hotel Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Diego >
    • Old Town
    • Also Known As
    • Best Western Hacienda Hotel Old Town San Diego ,
    • Best Western San Diego ,
    • San Diego Best Western
    Add Photo Photos
    Traveler (460)
    Room & Suite (163)
    Dining (44)
    Pool & Beach (28)
    Hotel & Grounds (395)
    Bathroom (21)
    Family and Play Areas (3)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Western Inn
    334 reviews
    .23 miles away
     
    La Quinta Inn & Suites San Diego Old Town / Airport
    726 reviews
    .25 miles away
     
    Old Town Inn
    1,858 reviews
    .44 miles away
     
    Courtyard by Marriott San Diego Old Town
    121 reviews
    .23 miles away
     
    Nearby Restaurants
    Old Town Mexican Cafe
    1,404 reviews
    .09 miles away
    Cafe Coyote
    2,173 reviews
    .08 miles away
    Miguel's Cocina
    470 reviews
    .06 miles away
    Harney Sushi
    227 reviews
    .14 miles away
    Nearby Attractions
    Mormon Battalion Historic Site
    820 reviews
    .10 miles away
    Old Town San Diego State Historic Park
    4,262 reviews
    .26 miles away
    Old Town Model Railroad Depot
    60 reviews
    .09 miles away
    Whaley House Museum
    262 reviews
    .09 miles away
    Ask a question
    Questions & Answers
    FriarsRamsDad
    June 2, 2017|
    Answer
    Response from Dean F | Property representative |
    Yes we have a shuttle to the airport, train station and cruise ship terminal. It is available 7:00 AM to 10:00 PM every day.
    1
    Vote
    Wendy F
    March 23, 2017|
    AnswerShow all 5 answers
    Response from Dean F | Property representative |
    We have many different rates. Many include breakfast. Some do not.
    0
    Votes
    faithmariewood
    February 21, 2017|
    AnswerShow all 2 answers
    Response from Lynn V | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "Don't unload your luggage until you know where your room is. Also, be aware that breakfast is in a..."
    Read review
    "get an oversize room if you can"
    Read review
    "Our room was lovely - overlooking the heart of Old Town. I expect most rooms are similar."
    Read review
    "Dont get a street view"
    Read review
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