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BEST WESTERN PLUS Hacienda Hotel Old Town

#79 of 281 Hotels in San Diego
Certificate of Excellence
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4041 Harney Street, San Diego, CA 92110
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1,520 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
Sydney, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Reasonably priced and in the centre of Old Town. Stayed for 3 nights with 5 other couples. The staff were great and were able to place our group in the same wing of the hotel. Great bar and restaurant on the roof overlooking San Diego. A short walk to the trolley, local restaurants and Perry's Diner. Heated pool and nice... More 

Helpful?
Thank craig j
Corona
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel is in an ideal location. Nice views of Old Town. Staff was very helpful. Asked to change room location and they took care of it immediately. Grounds were nicely manicured. Only issue are the stairs. Some are very steep. We figured out how to use the elevator system as not every building has one. We used our AAA card... More 

Helpful?
Thank Jose H
Fontana, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this location many times, always a good visit, just unhappy with the constant rate increases,,,,,,. The location is perfect, just walking distance to down town "Old Town". Enjoy adult beverages all you want, no driving. Many shops and restaurants to enjoy........

Review collected in partnership with Best Western

Helpful?
Thank Mike G
Portsmouth
1 review
4 of 5 stars Reviewed 1 week ago

A lovely and unique hotel, good staff, good facilities. The only problem is with the wifi, or lack of it. The wifi is totally inadequate anywhere in the hotel, and it rarely works. This is not good for such an otherwise excellent hotel.

Review collected in partnership with Best Western

Helpful?
Thank Paul G
Sutter Creek, United States
1 review
2 of 5 stars Reviewed 1 week ago

It is unfortunate that the kind and helpful staff have to be the front for management that is weak and problematic. Lies about service and hidden charges on the bill soured this otherwise fine experience

Review collected in partnership with Best Western

Helpful?
Thank Greg W
Elk Grove, California, United States
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Chose this place because of its proximity to Old Town. Checked in to find our room very clean. Had our complimentary margaritas at the attached restaurant and set off to enjoy the city. The staff was all very friendly and we had no complaints. The water pressure was a little off and on in the shower and our shower head... More 

Helpful?
1 Thank Chris_Morales-Phan
Perris, United States
1 review
5 of 5 stars Reviewed 1 week ago

In the heart off old town San Diego - the Hacienda was a great place to stay - my family and I were very satisfied. It was a great suprize to get free tickets to the breakfast bufet. The staff was very friendly and helpful.

Review collected in partnership with Best Western

Helpful?
Thank Jim B
Adelanto, California
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My fiance and I have been coming back to this hotel for years now. The grounds are so beautiful, with Spanish style architecture and beautiful bougainvillea and bird of paradise everywhere. The rooms are spacious, clean, and the decor is very nice. Located in the heart of Old Town San Diego, there are tons of great restaurants and shopping within... More 

Helpful?
Thank phyllism2015
Vail, AZ
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, but gets crowded, so prepare yourself for crowds and finding parking, unless you park on the property. Probably less crowded on a non holiday weekend! The layout is tricky, but once you figure out the grounds, its not bad. Lots of steps and elevators. Perfect place to stay and walk to all the attractions and restaurants in Old... More 

Review collected in partnership with Best Western

Helpful?
Thank Cooperblue
Lake Arrowhead, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We loved everything about this property. The hotel has the charm of a hacienda, comfortable room and superb location. The breakfast buffet was the best, with so many selections and good service. Can't wait to come back again.

Review collected in partnership with Best Western

Helpful?
Thank Rosemary T
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Location: United States > California > San Diego > Old Town
Price Range: $154 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#73 Romantic Hotel in San Diego
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