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BEST WESTERN PLUS Hacienda Hotel Old Town

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#83 of 282 Hotels in San Diego
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1,592 Reviews from our TripAdvisor Community

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Showing 1,507: English reviews
Pleasant View, United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Try to get and upper level room. lower level rooms backing restaurants (Fred's) was noisy with deliveries, garbage trucks, employees, etc. unless you care not to sleep. hotel staff, pool, sitting areas and access to old town are awesome.

Review collected in partnership with Best Western

Helpful?
Thank Thomas F
San Francisco, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I've taken a lot of business trips, and this was the most relaxing. There were lots of outdoor spaces where I could sit and do work. The staff was excellent. The restaurant on site had great Mexican food (including chilaquiles with breakfast!). It's conveniently located.

Review collected in partnership with Best Western

Helpful?
Thank Jeanne Marie M
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

A simply magnificent hotel. It is a labyrinth over 5 acres but it works in a charming, relaxed way. G & I loved it and have already booked return stays. It is in the heart of Old Town, San DIego - a wonderful, magical area filled with...well go there and see for yourself. There is a welcome and surprising depth... More 

Helpful?
Thank Peter N
Chandler, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice place to stay in San Diego. Old Town has gotten quite "touristy" (bad food, lots of junk shops), but is still a fun place to visit. We had a nice room. Clean, comfortable and well furnished. Parking in the garage is tight, but plentiful (which is more than can be said for the rest of old town). BW has... More 

Review collected in partnership with Best Western

Helpful?
Thank Edward B
Rocklin, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Cool hotel/resort in Old Town, close to everything. The hotel has many buildings, and extends up a hilly street. We were at top level, with a great view of Old Town and ocean. Tequila Factory restaurant on site--great food, drinks, and view of the city! Highly recommended!

Helpful?
Thank robbdawg
Panorama City
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Came to watch a Chargers game. Picked this best western since it was located near the trolley and I liked that it was in old town. Staff was friendly,Check in went smoothly. The room was in the 300 area. It was pretty clean except for the air vent in the bathroom and the bottom shutter of the door was a... More 

Helpful?
Thank CM0813
Atlanta, Georgia
Level Contributor
223 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 1 week ago

Multiple buildings on a hill all connected by various walkways. Rooms are slightly older and the first one we got was not good at all. The carpet was not damp but actually soaking wet. So much so that when we stepped off it onto the ceramic tiles, my colleague actually slipped. They must have just steam cleaned it, but it... More 

Helpful?
Thank BlueHeeler777
whittier, United States
1 review
4 of 5 stars Reviewed 1 week ago

My wife and try and make the best of our trips a little business and a whole lot of pleasure. That is what we had during our recent stay. We parked on Saturday evening and did not see our vehicle until checkout on Monday. Sunday brunch was excellent and for the first time we felt like we got our moneys... More 

Review collected in partnership with Best Western

Helpful?
Thank Frank H
Washington DC, District of Columbia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on a business trip based on recommendations of other co-workers. I am not a fan of Best Western hotels, and my stay at the Hacienda confirmed why. Check-in was chaotic, as there were several guests at the front desk waiting to check in and only one clerk to assist. Another clerk was milling around not... More 

Helpful?
Thank dctraveler2011
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Like the fact that we did arrived at 9:30 am and they did check-in us at that time. That was awesome. We were very tired after a very long trip to get there. Very helpful and friendly staff . I was surprised that the breakfast wasn't included and the room need to be updated.

Helpful?
Thank Aida R
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney St, San Diego, CA 92110-2866
Location: United States > California > San Diego > Old Town
Price Range: $138 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#73 Romantic Hotel in San Diego
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