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Hard Rock Hotel San Diego

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#36 of 279 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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Hard Rock Hotel San Diego
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4,881 Reviews from our TripAdvisor Community

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Showing 4,692: English reviews
New England
Reviewed November 14, 2015

I have to say this is one odd hotel. Regardless of the high price, the room we had was set up with a bathroom in the middle of the room with a sink in the center and toilet in a room on the right and shower in another room on the left. Not all rooms are like this one. We...

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Helpful?
Thank ShellBoss
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, wjboisseau! I’m glad to hear our staff helped made a great impression on you. The hotel features a variety of floorplans, and if you prefer a different layout, our guest service agents will always be happy to accommodate your preferences based on availability. We hope to see you again soon!

ATLANTA
Reviewed November 14, 2015

Perfect location for convention center. Rooms facing convention center are noisy due to street noise (street car in particular) but higher up rooms have a nice view. If I were more "rock and roll" and less "classics and jazz", then I think I think I would have appreciated the venue better.

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Helpful?
Thank JB893
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, JB893. It’s great to hear you liked our location! We hope you consider staying with us again, we would love to uncover your inner rockstar!

Chicago, Illinois
Reviewed November 14, 2015

I had to write a review about the recent stay and experience my family and I had at the Hard Rock San Diego! This truly is a first class operation! The staff is so helpful and friendly .The property is well manicured and clean, I was so impressed how at every turn someone was there to assist us as far...

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Helpful?
Thank Carol497655
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Wow, Carol! What an amazing review! It’s wonderful to hear you had such a rockin’ stay and we can’t wait for you to visit us again in spring!

Hong Kong
Reviewed November 13, 2015

Great location - just located next to the convention center. Room are nice and clean but no coffee or tea making facility avaliable, not even complimentary bottled water! Staff are generally friendly. Good for conference.

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Helpful?
Thank H C
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, HC! We are thrilled to hear you liked our rooms and location! We offer complimentary coffee in Maryjane’s every morning in case you need a little boost to wake up. We hope to see you again soon!

Irvine, California
Reviewed November 12, 2015

Rooms facing the convention center are very noisy because of the trolley and train that goes by the hotel. I would have expected better sound-proofing but that is not the case. The trains go past the hotel until late into the night and start back up early in the morning.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Ajay P
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for the review and for staying with us, Ajay. We are sorry to hear you experienced noise issues. We do have many rooms that don’t face that direction and our guest service agents would be more and happy to try to accommodate any preferences in the future, and ensure you get a great night’s sleep.

Mission Viejo, California
Reviewed November 11, 2015 via mobile

We are here for an International conference. The space to register was crowded. We saw what we thought was our breakfast buffet and started to put items on our plate. I was told that is not your buffet! Ok so what would you like me to do- return the food?? Awkward! They should have monitored as we picked up a...

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Helpful?
Thank Rita T
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for your feedback, Rita. We are sorry for the confusion during your meeting and we will be sure to forward this to our events team to see how we can avoid this moving forward. I hope the rest of your stay went well and if you come back to San Diego we hope you stay with us again.

Scottsdale, AZ
Reviewed November 10, 2015

Having to attend a week long conference at the convention center, we chose Hard Rock for its location. We did the upgrade to the king suite and it was well worth it. Plenty of room and very comfortable. All the staff is very friendly and helpful. Special praise for Ernesto (who needs to have his "alter ego name tag" corrected...

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Helpful?
Thank hickory444
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the great review, Hickory444! You have a good eye and we’ll make sure that Ernesto gets a new nametag. It’s great to hear you had a nice stay and were able to explore our awesome neighborhood. We hope to see you again soon.

Riverside, California
Reviewed November 10, 2015

One last great summer type weekend before the winter really hits. Love the Hard Rock SD and the overall vibe. Treated really great by the Float Manager at the pool, Jessica Marin. We were at the Float pool from 11AM until 6PM on Saturday and just had a great time drinking excellent mojitos, great service and good pool music. It...

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Helpful?
Thank Phillip S
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Wow Phillip! It’s wonderful to hear that Jessica took care of you up at Float and that you had a great “farewell to summer” weekend. We hope you come down and visit us again soon! We make a great winter getaway too!

San Diego
Reviewed November 10, 2015

very friendly and dedicated staff. Music choice was excellent. The location is optimal: in the connection with the Glaslamp and in frnt of the congress center. The hotel fits very well with the ambiance of downtown

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 127agnesb
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, 12agnesb! We are thrilled you liked our music selection, you clearly have good taste. The Gaslamp is waiting for your return and we can’t wait to see you again!

West Hollywood, California
Reviewed November 9, 2015

We stayed at Hard Rock for two nights, and loved it! Rooms are very comfortable even though they are contemporary. The bed was awesome! Also loved the walkin shower and their hair amenities were awesome, trying to find out where I can get them. Staff was super friendly, food was excellent (the plate of fried with our room service dinner...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank GsfHollywood
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Wow, gsfHollywood! Thanks for the awesome review! It sounds like you had a rockin’ stay and really made the most of your time in our hotel. We can’t wait for your next visit!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Float
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 

Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Location: United States > California > San Diego > Downtown
Price Range: $234 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock
Hotel Style:
#10 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel San Diego staff and other travelers.
33 questions
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Questions? Get answers from Hard Rock Hotel San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The architect should be fired. ”
scotty333, 4 days ago | Read review
“maybe try to keep the family people on another floor than the traditional partiers who are there to get crazy which is totally cool! ”
chill622, 1 week ago | Read review
“DO NOT have candles available in a hotel room full of booze!!! Haha! I'm sure all the guests in the hotel would be kinda pissed at a 3am fire alarm cuz a drunk guest set a bed on fire!”
doriennew, 1 week ago | Read review
“Coolest hotel !!!!!!!”
, 1 week ago | Read review
“If you want quiet- or quieter maybe look into a room that does not face the pool or the little outside area around the pool.”
DyanaP_12, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question