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Hard Rock Hotel San Diego

HardRockSD.com$289*
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#37 of 279 Hotels in San Diego
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Hard Rock Hotel San Diego
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4,982 Reviews from our TripAdvisor Community

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Showing 4,785: English reviews
St. John's, Canada
Reviewed January 28, 2016 via mobile

Great hotel - clean and in a great location. Staff very attentive and willing to please. Stayed 6 nights and no complaints at all. Mary Janes great restaurant on main floor for breakfast/brunch. Loved the option to borrow a guitar for the length of our stay.

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Helpful?
Thank Sherry P
James G, Manager at Hard Rock Hotel San Diego, responded to this review

We are thrilled you had a great experience with our hotel and that you were able to stay for a few days to enjoy San Diego! I couldn't agree more, MaryJane's is a guest favorite at Hard Rock Hotel San Diego. My personal fav is the red quinoa skillet! We hope you will come rock with us again soon! James...

Laguna Beach, California
Reviewed January 26, 2016

My best friend and I decided to do a quick last minute trip to San Diego. We booked day of and showed up around 7pm. Shelby checked us in and gave amazing customer service. I'm in hospitality so we had a great conversation , she said she was fairly new to the hotel but she is a total gem! Thank...

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Helpful?
Thank Santina C
James G, Manager at Hard Rock Hotel San Diego, responded to this review

We applaud your spontaneity and were so glad we could accommodate you. I am thrilled Shelby took good care of you. She is a great asset to our staff and I am so glad she came aboard. Thank you for coming to the Hard Rock San Diego. We look forward to having you back soon.

Blythe, California
Reviewed January 26, 2016

People are friendly , hotel is great! Close to gas lamp & fun place & environment. Inside the hotel has pieces of rockers items which was a lot of fun. Gift shop had some really nice items. Our family had a wonderful time and we definitely will be back.

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Helpful?
Thank tammysdobbs
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the terrific review Tammy! We love what we do at the Hard Rock Hotel, and we can't thank you enough for bringing your family to stay and recommending us! We are thrilled to hear we will welcome you back the next time you are in San Diego! James G. Manager

San Diego, California
Reviewed January 25, 2016

It was an amazing stay!! Bed was sooo comfy and the Room Service was great! We stayed as my husbands band was Headlining the Masquerade Bash in the 207 club! The only negative point I have is the Valet cost. $47 for valet when we needed the vehicle upfront to load and unload band equipment, was a bit over the...

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Helpful?
Thank lisastevenson2016
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Hi Lisa, thank you for your review! We're glad our location was great for you, and we appreciate your comments about parking. Unfortunately being in a downtown metropolitan area parking is at a premium. I am sorry that it caused the band an inconvenience. We appreciate you rocking with us and hope you will come again. James G. Manager

San Diego, California
Reviewed January 25, 2016

Great size rooms, very cool stay. comfortable bed. friendly staff. affordable. The Band Murder oF Five played the Masquerade party in the 207 club and brought the house down. great venue. We will definitely stay there again.

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Helpful?
Thank marcgE5547IG
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for joining us for the Masquerade Party. We are so glad to hear you enjoyed your stay and the concert. We appreciate your business. I am thrilled you will come back and stay with us at the Hard Rock San Diego again.

Las Vegas, Nevada
Reviewed January 25, 2016

Our trip had a few hiccups, that were promptly and courteously handled by your great staff. Your technician Norm spent a great deal of time trying to help us get the HDMI working with your new system, and when i had given up and said no thanks ( out of frustration), he called our room shortly after to inform us...

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Helpful?
Thank 419studios1
James G, Manager at Hard Rock Hotel San Diego, responded to this review

We were so happy to have you back at the Hard Rock San Diego. Thanks for the great review! Our staff always loves having you as our guest and we are happy to go the extra mile to exceed your expectations. We look forward to having you stay with us again. James G. Manager

Freedom, Wisconsin
Reviewed January 25, 2016

This was a great hotel and great location. Friendly staff and coffee in the morning was great. Will definitely return. Hip place to be. It was nice to have the suites with a separate sitting area. This was great for our kids to come into our room and have room to sit.

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Helpful?
Thank dmurphy8
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the amazing review! We're happy you were pleased with your suite and you had a place to gather with your kids. Thanks again for the perfect rating, please come back to the Hard Rock San Diego soon! James G. Manager

West Jordan
Reviewed January 25, 2016

There were a couple of people on your staff I wanted to say did an excellent job. Elizabeth was so courteous and attentive as one of our roadies. She always came around with a smile asking if I needed anything. Jose was awesome to work with as well. He was always around to help out and asked if I needed...

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Helpful?
Thank heatherpage77
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Hi Heather, thanks for the great review and perfect score! We are so happy you enjoyed your stay! It’s fantastic to hear that our staff members made your visit especially memorable, they make me proud. The whole staff at the Hard Rock Hotel San Diego are looking forward to welcoming you back again! James G. Manager

Reviewed January 25, 2016

Great time, great vibe and great people. Robbie went above and beyond for our crew and really took the time to take care of us and point us in the right direction for food and fun. Reggie was the man too and we all are looking forward to our next trip!

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Helpful?
Thank Robert A
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Robbie and Reggie are rock stars! Thank you for your great feedback about them, I will be sure to let them know. I am so glad they treated you and your crew like VIPs. I love hearing that you will come back and see us again, I hope it is soon. James G. Manager

Lakewood
Reviewed January 25, 2016

If you're staying at this hotel, then it's not because it's the cheapest show in town. And that's important to keep in mind since $47 for valet parking is nothing to sneeze at. I had the queen suite for a myself and a buddy as we were in town for a one live band show at the bar in Hard...

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Helpful?
Thank Guy N
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for staying with us and for your feedback regarding our front desk associate. We are so sorry our service caused you some challenges. I have shared this with our team to ensure we come up with a solution. I am glad that the rest of your stay was great and you enjoyed your concert. Thanks again for your...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Maryjane's at the Hard Rock Hotel
Maryjane's at the Hard Rock Hotel
Cuisines: American, Bar, Pub
No photo provided
Float
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 

Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Location: United States > California > San Diego > Downtown
Price Range: $231 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock
Hotel Style:
#10 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel San Diego staff and other travelers.
35 questions
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Questions? Get answers from Hard Rock Hotel San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If they put you on the pool side expect to hear all the parties and people below. I will say it all ended mostly by 10pm.”
candace_harding, yesterday | Read review
“Bring ear plugs. ”
PSW6, 2 days ago | Read review
“If you are older and need to sleep during the day, try to get a room away from the pool & event area, if possible. On the other hand, parties in that area are not that frequent and may not be happening during your stay. ”
IseetheHudson, 4 days ago | Read review
“less drills and construction next time outside of the rooms in the afternoon.”
funkenny, 4 days ago | Read review
“Rooms have small balconies you can open and stretch out on to. Not big enough to stand though”
461adamp, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HardRockSD.com
$289* /night
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Prices are for 1 room, 2 adults
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