Hard Rock Hotel San Diego
207 5th Ave, San Diego, CA 92101-6908
Lowest prices for your stay
$289
Free cancellation until 03/31/23
$289
Free cancellation until 03/31/23
No prepayment needed
$338
$280
Hotels.com$289
Travelocity$289
Lol.travel$338
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Room & Suite (609)
About
#120 of 284 hotels in San Diego
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.1
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Business Center with Internet Access
Paid private parking on-site
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Snack bar
Poolside bar
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Spanish
Location
97Great for walkers
Grade: 97 out of 100
123Restaurantswithin 0.3 miles
41Attractionswithin 0.3 miles
Contact
207 5th Ave, San Diego, CA 92101-6908
Getting there
Santa Fe Depot18 min
Rental CarsSee rental cars from $18/day
7159Reviews57Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Great property but there is absolutely no service recovery happening. The room next to us had a broken sprinkler that flooded their room and ours (others too I’m sure). I reached out to the hotel general manager with a very respectful and courteous email requesting that he address this awful inconvenience, but haven’t heard a word from anyone a week later. Actually NO ONE at the property addressed this with us after our room was changed. No apology, no call, no follow-up - nothing. For $350 per night and a $275 resort fee, I expect much more. Their apathy (so far) is actually shocking.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 2 days ago
We are sad to hear you didn't have a 5 star experience with us. We'd like to speak with you more about your experience and make things right. Please send us an email at guestservices.hardrock@hardrockhotelsd.com at your earliest convenience to further discuss your stay. Thank you for reaching out to us with your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall experience was bad . No cleaning in room and basic amenities were missing like no toothbrush , no refill of shampoos and body wash . Reception staff was rude(night time) . So overall really bad experience
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 4 days ago
Thank you for taking the time to share your feedback regarding your recent stay. We are disappointed to hear you did not have a 5 star experience with us. Please reach out to us directly at guestservices.hardrock@hardrockhotelsd.com so that we can personally assist.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a nice stay until the last morning when I got out of the shower and closed the glass shower door. It nicked my toe and cut right through it. The bottom tip of the glass door was broken and sharp. Reported it as a safety hazard but would love to know if it is actually fixed before it happens to others.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 3 days ago
We are sad to hear you didn't have a 5 star experience with us. We'd like to speak with you more about your experience and make things right. Please send us an email at guestservices.hardrock@hardrockhotelsd.com at your earliest convenience to further discuss your stay. Thank you for reaching out to us with your feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at HR Hotel before and this was a major step back. Weather was in the 60’s so the hotel decided no outdoor amenities would be provided. No fire tables outdoor heaters by pool no pool side bar. Basically paid for an upscale holiday in express. Rooms were clean and comfortable
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 1 week ago
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great staff and great service. Rooms are immaculate and comfortable. Bar are open late and the gym area is great to support a general workout. Checkin/out was quick and available any time of day which makes it easy when you come in late or need to leave early to catch your flight.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 1 week ago
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hard Roll property in the Gas Lamp District in San Diego is a great place to stay. Customer service goes above and beyond. The location is great, rooms are spacious and well appointed. The conference space was perfect!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 1 week ago
Thank you for the 5 star review! We are glad we exceeded your expectations. We hope to welcome you back in the future to continue to Rockstar experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommend! Staff was exceptional and the hotel was clean! We were there with our 13 year old and had a great time. Something different from our normal hotel stays. A lot of restaurant choices in walking distance. Petco Park tour was on our bucket list and about a 2 min walk.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 1 week ago
Melissa, thank you for the fantastic review! We are glad to hear you enjoyed our great location and our team went above and beyond during your stay. We hope to have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room and staff were lovely. Hotel was clean and very nice. However it's been a week since I checked out, card was charged, no emailed receipt or email responding to my receipt request. Wouldn't be a problem if there wasn't more than the room and the deposit taken out, so I'd like to see why. If hard rock sees my review, is still like my receipt please! Lol I'd love to stay again with hard rock but this incident being unresolved makes me want to look elsewhere next time unfortunately.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 2 weeks ago
We are sad to hear you didn't have a 5 star experience with us. We'd like to speak with you more about your experience and make things right. Please send us an email at guestservices.hardrock@hardrockhotelsd.com at your earliest convenience to further discuss your stay. Thank you for reaching out to us with your feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to specifically thank Mickey (manager) who helped me get out of an unfortunate situation upon my arrival. Long story short I was promised two rooms which were unable to be delivered upon arrival. Mickey was professional, calm, cool and collected as I unfolded my situation onto him. He was able to provide our party of 5 with a compromise that I dearly appreciated. He put himself in my shoes because of something I was overpromised and underdelivered and came through. Thank you for avoiding making our trip start on a bad note. Much appreciated Mickey.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 2 weeks ago
Thank you so much for sharing your feedback! We are very glad to hear that our team was able to go above and beyond to make your stay exciting and memorable! We hope to continue exceeding your expectations on your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dirty Rooms. Dated. Not like pictures. I promise you. The entry level downstairs was top notch but that's about it. Paint clippings, door of fridge hanging. Not interested in staying here again. I'll stick with what I know like the Omni Dallas. Bcuz the pictures be a whole lie!
Read more
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HardRockHotel San Diego, Owner at Hard Rock Hotel San Diego
Responded 2 weeks ago
We are sad to hear you didn't have a 5 star experience with us. We'd like to speak with you more about your experience and make things right. Please send us an email at guestservices.hardrock@hardrockhotelsd.com at your earliest convenience to further discuss your stay. Thank you for reaching out to us with your feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$309 - $420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock san diego, san diego hard rock
LOCATION
United StatesCaliforniaSan DiegoDowntown / Gaslamp
NUMBER OF ROOMS
420
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Claim Your ListingHARD ROCK HOTEL SAN DIEGO - Updated 2023 Prices & Reviews (CA)
Frequently Asked Questions about Hard Rock Hotel San Diego
Which popular attractions are close to Hard Rock Hotel San Diego?
Nearby attractions include Petco Park (0.2 miles), Gaslamp Quarter (0.3 miles), and The Nolen (0.2 miles).
What are some of the property amenities at Hard Rock Hotel San Diego?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hard Rock Hotel San Diego?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel San Diego?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hard Rock Hotel San Diego?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hard Rock Hotel San Diego?
Conveniently located restaurants include Half Door, Cafe 222, and Basic.
Are there opportunities to exercise at Hard Rock Hotel San Diego?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hard Rock Hotel San Diego located near the city center?
Yes, it is 0.6 miles away from the center of San Diego.
Are any cleaning services offered at Hard Rock Hotel San Diego?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel San Diego offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel San Diego?
The staff speaks multiple languages, including English and Spanish.