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Holiday Inn Express Hotel & Suites San Diego Otay Mesa

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Holiday Inn Express Hotel & Suites San Diego Otay Mesa
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93 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Clovis, California
Level Contributor
157 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an appointment for an early interview for Global Entry at the Otay Mesa Enrollment Station. This HIE was very close, so we chose to stay there. It is very close, and an easy in out situation if this is where you need to go. Our room was clean, modern, comfortable and seemed pretty new. Breakfast included everything you... More 

Helpful?
Thank jperkin1
Nathan D, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Guest, We are glad that you found our facility both accommodating and convenient for your travel purposes. We would love to have you here again for all your future lodging needs in San Diego. Our rooms recently underwent a dramatic remodeling process, and that most likely contributed to your "modern" impression of our rooms. Our breakfast has always been... More 

Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 22, 2016 via mobile

Stayed here for two days for a quick visit with family and a Chargers Preseason game. You would think checking in after 1030pm would have been a breeze, but it wasn't. The front desk clerk had a large group check in and took her time...not even an , "I'll be right with you." Or "sorry for the wait." Ok, got... More 

Helpful?
Thank Renee Gonzalez M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Renee Gonzalez M, Thank you for taking the time to write us a review regarding your recent stay. We are pleased you liked the complimentary breakfast we offer. On the other hand, please accept our deepest apology for the experience you had during check-in and the neighboring noise from your room affected your stay negatively. We understand the discomfort... More 

A TripAdvisor Member
5 of 5 stars Reviewed July 31, 2016 via mobile

This place is awesome. We went for the weekend to legoland & seaworld. Due to the summer & everything booked I got this one. Even though it was not close it was well worth the drive. The beds & rooms were super clean & comfortable! Modern & sleek rooms. The best sleep on a bed my family hasn't had in... More 

Helpful?
1 Thank A TripAdvisor Member
Nathan D, Front Office Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Guest, There is nothing better than hearing our guests comment "awesome stay" on our online reviews, because it simply gives us an 'awesome day' in exchange! We love the fact that you loved our newly renovated hotel which just completed this past July, and sincerely hope that you remember our facility whenever you are in town. Here's to hoping... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 9, 2016 via mobile

This was the best included breakfast we had on our whole trip. Large selection and easy self service. Very good. The staff were helpful, the pool was in a bit of a strange location through the car park, but the kids used it and enjoyed it. The rooms were clean and comfortable. We got pizza delivered which the staff at... More 

Helpful?
Thank A TripAdvisor Member
Nathan D, Front Office Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Guest, We appreciate you taking the time to complete our online survey. It is unfortunate that your destination was far from our location, but you did mention that we had the best breakfast during your entire trip with friendly staff, and clean/comfortable room! We really hope to become your first choice of stay whenever you are in town. Have... More 

1 review
1 of 5 stars Reviewed July 8, 2016 via mobile

This was the very worst customer service I have ever experienced. The facility was dirty with remodeling none of this was listed on the website. No laundry, no ice machine razor blade in the hallway from contractors. Cleaning ladies were rude and do not speak English. Issues that were brought to the manager were not addressed he did not care... More 

Helpful?
Thank Nicole S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Nicole S, Thank you so much for your review of our hotel. Please accept our sincerest apology for the overall issues you had, specially with the service you received from our staff and the facilities we offer. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

The hotel itself was quite nice, friendly, clean with a large and varied breakfast, outdoor pool. It is located on a court in a business Park with absolutely nothing walkable nearby. Room was comfy and included a refrigerator and Keurig coffee machine.

Helpful?
Thank Brad S
Queretaro, Mexico
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 3, 2016

We stayed at this hotel because it was very close to the TIJ airport and we were taking an early morning flight. The hotel didn't disappoint. Rooms are VERY spacious and it is just a few minutes drive from CBX, the border crossing bridge that connects with Tijuana's airport. Just keep in mind that there is not really ANYTHING close... More 

Helpful?
Thank Fernando M
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 18, 2016 via mobile

We were to take a flight from the TJ airport to La Paz and we stayed here to rest before crossing the border. The hotels' location was what attracted me the most. Located in a business area. Means a quiet place and great service. We saw a lot of business people there and kind of felt awkward at first but... More 

Helpful?
Thank Achiguamo
Grantville, Pennsylvania
1 review
5 of 5 stars Reviewed February 23, 2016 via mobile

My husband and I enjoyed our stay and the staff was so helpful in getting us around in their vans very nice hotel clean and accommodating we will stay there again highly recommend it to anyone visiting San Diego we visited old town and the San Diego zoo thanks again from Pennsylvania

Helpful?
Thank tootise463farm
Hershey, Pennsylvania
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 8, 2016

Very nice and helpful staff. Great location for crossing the border...take a $5 Uber ride. No real bars/restaurants nearby though (except for the small mall and Landing Strip)...need to drive 10-15 minutes north or to the beach.

Helpful?
Thank Brian S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn San Diego - La Mesa! San Diego flows with the charisma of its Spanish settlers, with sun, sand, beaches, mountains and lakes providing a wide array of options to both business and leisure travelers. This Holiday Inn is centrally located in San Diego County, only minutes from downtown, with easy access to both important industries and the many attractions of the city. Viegas and Barona Casino, located in East County, feature world class gaming, dining and entertainment. Discover some of San Diego's history by visiting Old Town San Diego with its famous Bazaar Del Mundo, Cabrillo National Monument, Gaslamp Quarter or one of the region's many missions. Enjoy Balboa Park, botanical gardens, museums, galleries, even wineries in North County. On the tree-lined streets of La Mesa, Holiday Inn San Diego - La Mesa is a newly renovated full service hotel, with modern design and highly trained staff. Featuring a state-of-the-art fitness center, a well-appointed heated outdoor pool, whirlpool, and highly equipped business center, Holiday Inn provides the perfect place to stay for any trip to San Diego. Holiday Inn San Diego - La Mesa--everything you need to visit this coastal Southern Californian city. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Diego Otay Mesa

Address: 2296 Niels Bohr Ct, Otay Mesa, San Diego, CA 92154-7915
Location: United States > California > San Diego
Price Range: $98 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Diego Otay Mesa 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
Holiday Inn San Diego
San Diego Holiday Inn
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