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Hilton Garden Inn San Diego/Rancho Bernardo

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#55 of 282 Hotels in San Diego
Certificate of Excellence
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Hilton Garden Inn San Diego\/Rancho Bernardo
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519 Reviews from our TripAdvisor Community

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Showing 505: English reviews
San Francisco, California
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

One of my biggest pet peeve is a dirty hotel room, and luckily for me, this never happens when I stay at any Hilton Garden Inn. My room was exceptionally clean, to the point that it was scary j/k. Housekeeping receives a perfect 10. The room needs a remodel, the decor/style probably dates back to 2001/2002. I don't mind it,... More 

Helpful?
Thank Andres E
Level Contributor
9 reviews
4 of 5 stars Reviewed 2 days ago NEW

Went here on a business visit. Just off the highway. Have good eateries near by. Nice experience at hotel. Have a pool, gym and other facilities. Bit far from downtown though. Service was very good. Very cooperative staff.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 689mpa
Reno, Nevada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Loved the overall positive reception and the availability of a hot breakfast cooked to order and not served on paper plates! The woman bartender was exceptionally nice and offered me wine tasting which was very nice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Katherine P
Tehachapi, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel was very warm and inviting. Will continue to use this hotel for all my business trips and possibly some of my personal trips I plan this fall. Wish I had more time to use the gym accommodations that they provided.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William S
Harbor City
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This Hotel is very pleasant. The staff is awesome. The wine happy hour and the cucumber water is a great idea. I used the fitness center and the treadmill with the tv attached is awesome. At my home gym, the treadmills don't have that feature.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Valerie P
Somers, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed here for several years. While the decor could use some updating, our overall stay was excellent. It was quiet and the breakfasts are very good. Hats off to Josh the manager and Stephanie our hostess. Maybe they can upgrade bath amenities and their general decor. Orange based decor is out folks! New rugs and suite rooms would... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Judi S
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

I would like to sincerely thank you for your loyalty to our hotel. Your feedback is appreciated and necessary for our hotel to improve. I will be sure your comments get in the right hands. Josh and Stephanie were delighted to hear your feedback. We cannot wait to have you back soon! More 

North Brunswick, New Jersey
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited January 2016. I have found that Hilton rooms and beds are usually VERY clean and comfortable. We didn't get a chance to go in the pool, but the decor in this hotel was very stylish and modern.

Helpful?
Thank alexuswebb
Chandler, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

Was greeted by front desk with a gift bag of water and peanuts. Just what we needed; a great touch after a long car ride. Comfortable bed. The lobby is really nice with lobby a snack store. Breakfast omlete was delicious. Everything can be heard through the window on the pool side, so if you want quiet chose away from... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 623angelinep
San Antonio, Texas
1 review
3 of 5 stars Reviewed 1 week ago

For $100 a night on a Friday night in San Diego, it was not bad. Customer service was excellent. But the cleanliness of the room was the only downfall. We had to request a new set of linens as they smelled like a musty old man who ate an omelette with ketchup in bed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 83suzanney
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Cleanliness is our top priority and the last thing we want to do is have our guests have to go through the trouble of getting items in the room corrected after they arrive. The time you took to report the issue could have been spent relaxing and enjoying your room. I apologize for this first impression and hope we were... More 

1 review
4 of 5 stars Reviewed 1 week ago

I have found clean room and good service. The excercise room is OK, but swimming pool is too small. Good place to stay for business trip, but not leisure trip with family. Good staff and was very nice to provide late check beyone check out time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stkin88
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Our goal is to be a good place to stay for all travel needs. I will be sure to pass along your feedback regarding the pool and fitness facility for review. The team members will be very proud to receive your positive comments regarding the service and cleanliness of the hotel. Come back and see us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Address: 17240 Bernardo Center Dr, San Diego, CA 92128-2004
Location: United States > California > San Diego
Price Range: $112 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn
Hotel Style:
#22 Best Value Hotel in San Diego
#65 Family Hotel in San Diego
#75 Business Hotel in San Diego
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