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Renaissance San Diego Downtown Hotel

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Renaissance San Diego Downtown Hotel
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1,607 Reviews from our TripAdvisor Community

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Showing 1,530: English reviews
Honolulu, Hawaii
2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

This is the former W hotel - trendy 15 years ago and without much room updates since rebranding. - extensive and dramatic public space updates - rooms without drawers to unpack into, without refrigerators, no outlets near bed for phone charging, stark feel overall. - a "your 11am check-in is confirmed" on the app means you can wait till 3... More 

Helpful?
Thank Chris C
San Francisco, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I come to San Diego at least twice a month. My husband and I both have Marriott, Hilton and other hotels memberships, and all of them are Gold or higher status. We try different hotels plus to keep the status we change hotels. So this time we tried this hotel. The front desk personnel was very unpleasant,... More 

Helpful?
Thank Viajeconmigo
La Quinta, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I came to town for a concert and a romantic weekend. This hotel was listed as 4 Stars, it is at best 3. My room came with a view of the port-a-potties of the construction site next door. There was no bathtub and when I called down to the front desk to ask for a room with... More 

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Helpful?
Thank Christine C
California Desert, California
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I'm a Marriott Rewards member so when looking to book 4 rooms for a family function in San Diego, I wanted to leverage my status. The location is about a 20 mi ute walk to the Gas Lamp and Seaport Village-- our large group opted to walk to dinner in Seaport Village to save on parking x3. Check- in was... More 

Helpful?
Thank Illflyyyawayo
Management response:

Dear Illflyyyawayo, I am sorry our staff did not meet our goal of exceeding your expectations while you were our guest. Your feedback is greatly appreciated especially as a highly valued gold member who stays with our brand so often. I have shared your comments with the according directors of the departments involved so we can learn and grow form... More 

San Francisco, California
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights at the hotel. When we arrived at 5pm, but was told our rooms are not ready yet. Was promised that it will ready in "a matter of minutes" and will call me cell phone when ready. 1 hr went by and no call, so I went by the front desk again and was told only one of... More 

Helpful?
Thank gglow
Fort Lauderdale, Florida
1 review
1 of 5 stars Reviewed 1 week ago

-no fridge in the room -room interiors looked cheap and stripped down -very expensive parking -room felt humid -rooftop patio is on 2nd floor -loud construction at adjacent property -location is decent

Helpful?
Thank wallacetyler1
Sean C, Front Office Manager at Renaissance San Diego Downtown Hotel, responded to this review

Dear wallacetyler1, I am so very sorry you did not enjoy your stay with us. As we pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal during your recent stay. We do take feedback very seriously, and we love learning of any areas we can improve upon. I have shared your comments with... More 

Roanoke, Virginia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful downtown hotel. Staff was wonderful. After check in I felt like part of the family. The front desk staff spoke to me by name everytime I went by the desk. The roof top bar with the burning chairs was a great place to just relax. The room was very comfortable and room service arrived on time and hot. Location... More 

Helpful?
Thank Barbara S
NJ
Level Contributor
160 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The lobby is so dramatic. It’s breathtaking to walk into. The pool is for narcissists – it’s really tiny & has 2 mirrored walls. I don’t want to look at myself from that many angles. The roof bar is disappointing in that it’s only on the 2nd floor not the real top of the building. It has a lot of... More 

Helpful?
1 Thank dalm0m
Takoma Park, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed this hotel and would come back! The lobby is very pretty, with some trendy furniture and an attractive bar (with friendly staff and a good beer list with some local choices). When we ordered a vegetarian item from the bar menu that was out, the kitchen prepared us a gorgeous plate of fresh veggies with hummus instead,... More 

Helpful?
1 Thank RoryLD
Elk Grove
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

There is no self park here and you have to valet, which is $45.00 a day, even for hotel guests! They validate their decision by saying basically 'well, the others hotels charge that price.' It would be nice for hotel guests to have a choice on parking or at least don't charge people that are actually staying at your hotel!... More 

Helpful?
1 Thank Christine R
Sean C, Front Office Manager at Renaissance San Diego Downtown Hotel, responded to this review

Hello Catherine P, I wanted to apologize that we failed to meet your expectations while you stayed with us. We appreciate your feedback and have forwarded your comments to our department heads to remedy the issues. We pride ourselves on service in every aspect of the hotel and our goal is to make sure every guest fell valued and leaves... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a simply delightful experience at the Renaissance San Diego Downtown Hotel. Our luxurious sophistication provides a unique experience for guests looking for memorable moments. ... more   less 

Additional Information about Renaissance San Diego Downtown Hotel

Address: 421 W B St, San Diego, CA 92101-3501 (Formerly W San Diego)
Location: United States > California > San Diego > Downtown
Price Range: $147 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance San Diego Downtown Hotel 4*
Number of rooms: 258
Reservation Options:
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Also Known As:
w San Diego Hotel San Diego
w Hotels San Diego
w Hotel San Diego
Hotel Style:
#33 Luxury Hotel in San Diego
#56 Business Hotel in San Diego
#67 Romantic Hotel in San Diego
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