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Holiday Inn Express San Diego-Sorrento Valley

#25 of 279 Hotels in San Diego
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5925 Lusk Boulevard, San Diego, CA 92121
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Holiday Inn Express San Diego-Sorrento Valley
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162 Reviews from our TripAdvisor Community

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Durham, North Carolina
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice stay on a Saturday night - very quiet given the business park neighborhood. Clean rooms and good size, as expected for a Holiday Inn Express. Didn't try the breakfast as there are so many good breakfast options in the greater San Diego area.

Helpful?
1 Thank Eric G
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Eric G, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you received a clean room during your stay. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we are centrally located near several... More 

nj
Level Contributor
175 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel in quiet neighborhood. Clean, good sized rooms. Good breakfast (that pancake machine is so much better than those damn waffle makers). Receptionist went out of her way to get me a room when I arrived almost 4 hr ahead of my check in time and all staff I encountered was couteous. Close to major highways. I would stay... More 

Helpful?
1 Thank caged_explorer
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Caged_explorer, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you received “great customer service” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned we do offer complimentary breakfast and are delighted you... More 

Vancouver, Canada
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 4, 2016

My husband and I stayed here on a recent trip to southern California and very much enjoyed the hotel. The room we were given was large, and well appointed, and the bed was very comfortable. The breakfast was also very good - lots of options. We also enjoyed our interaction with the staff, both when we checked in and when... More 

Helpful?
Thank Gwen C
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Gwen C, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we have “very nice rooms” at our hotel. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary breakfast and... More 

Westmont, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015

We stayed for 5 nights and the stay was very pleasant. Front desk staff 'Laurie' and 'Maryann' are very friendly and did their best to make sure that our stay is comfortable. Convenient location to near by gas stations and highways to reach out to key locations like San Diego Zoo, San Diego Safari. I would recommend this for family... More 

Helpful?
Thank EarthLover19
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear EarthLover19, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear our staff is “very friendly”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located near several of... More 

San Antonio, Texas
Level Contributor
273 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed December 17, 2015

The staff at this place were the friendliest and they engaged the guests in a welcoming way. My room was great and had been cleaned by a competent and conscientious housekeeper, which is a real rarity these days. (Thus the "excellent" rating.) The location was good for me on this trip. The entire property was well well kept and inviting.

Helpful?
Thank JSR_Adventures
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear JSR_Adventures, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear “the staff at this place were the friendliest and they engaged the guests in a welcoming way”. We strive in providing our guests with excellent quality service and are touched you took notice. As you... More 

Seattle WA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 12, 2015

Wonderful employees here, friendly and helpful. Marian (sp?) went way out of her way to hold luggage, upgrade our room and make our stay very pleasant. She should be in management. Chili's is walking distance and also has outstanding service. They will bend their menu to provide lots of good veggies with meals. Chocolate chip cookie skillet is a dangerous... More 

Helpful?
Thank MaryVacationer
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear MaryVacationer, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we have “wonderful employees” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near several eateries and are... More 

Glendale, California
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 13, 2015

This Holiday Inn is well located, and has a super friendly Staff, Nice clean large rooms. The breakfast area is also large, and well serviced. Top to bottom this is a really nice place to stay. The pool was also a pleasant surprise. My wife loved that at check-in time they put out warm chocolate chip cookies. This will be... More 

Helpful?
Thank NoHoMike
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear NoHoMike, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear our hotel “has a super friendly staff”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were... More 

Nyon, Switzerland
Level Contributor
480 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed November 12, 2015 via mobile

I hosted a large event and had about 45 people stay at this hotel. The beds are excellent, good wifi, friendly staff, rooms have refrigerators, and the location is good for meetings at local businesses. The breakfast was minimal and the street noise made me want a higher level room. I would use this hotel again it only for business.

Helpful?
1 Thank Brad P
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Brad P, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we have “friendly staff” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, our rooms do feature refrigerators and we are delighted... More 

Phoenix, Arizona
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 23, 2015

i was here for an art festival in the area and this turned out to be a great location without being the most expensive in the area. A good breakfast area and exceptionally clean and comfortable rooms. All staff were ready and willing to help with any questions about the area.

Helpful?
Thank Bob B
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Bob B, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear “all staff were ready and willing to help with any questions about the area”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we... More 

Harrisburg, Pennsylvania
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 16, 2015

One of the larger HIEs we've experienced. Clean, quiet, and comfortable rooms. Could use more washers and dryers for guests. Am giving it a 4, rather than a 5, because some of the front desk staff were rather snippy.

Helpful?
Thank Relevart72
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Relevart72, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you had a “pleasant stay” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. Please know your suggestions have been addressed... More 

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