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Courtyard San Diego Rancho Bernardo

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Courtyard San Diego Rancho Bernardo
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155 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Eindhoven, The Netherlands
Reviewed 3 days ago NEW

I was pretty deluded by the CourtYard Mariott. Unfortunately I found my room not in good condition. It was not cleaned for the next guest. Trash bin was still filled up with the previous guest left over. Used bed sheet.Found heavy dust on the coffie entrance table, and the wardrobe. It took two complains and two days to get finally...

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Helpful?
Thank Giuseppina667
Francesca S, Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear Giuseppina667, Thank you for taking your time to review the Courtyard Marriott Rancho Bernardo. Please accept my sincerest apologizes for the cleanliness of the room you stayed in. We pride ourselves on delivering a memorable experience from the time you check-in to the time you check out, unfortunately we have failed. Your experience will be used to retrain our...

Huntington Beach, California
Reviewed 4 days ago NEW

the hotel was in a great place, close to shopping, food and freeways. the bonus was it was close to the park my granddaughter was playing at. The battery on our door was dead, which kept us from entering our room, not once BUT THREE TIMES. Very frustrating. The bathroom needed to be scrubbed. The mirror had toothpaste splatters on...

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Helpful?
Thank 50thbirthday4
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear 50thbirthday4, We apologize for the state of your room upon arrival and the trouble that you encountered with the keys. We'll be using your comments to further improve the guest experience and share your feedback with the engineer and housekeeping team. Francesca Suh

Reviewed 1 week ago via mobile

The hotel was beautiful and clean, beds were very comfortable, however there was a lot of kids running through the hotel I think there was a team staying there I felt like other guest should have been separated from them they were very loud and busy also there was no complementary breakfast

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Helpful?
Thank Cami N
Francesca S, Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear Cami N, Thank you for taking your time to fill out a Tripadvisor survey. I do sincerely apologize for the unruly kids during your stay. I do agree that we could have done a better job on separating team groups from our leisure guest, this wasn't our intention. I do know that other Marriott properties offer complementary breakfast, however,...

Glendale, California
Reviewed 4 weeks ago

Our room faced the garden area which had a waterfall and pond. Wild ducks walking the grounds. Locals taking their dogs for a stroll. We walked the grounds and enjoyed the wild life. We were there for my husband's birthday. Hotel staff knowledgeable of the area, very clean room, bed very comfortable and quiet. Look forward to our next stay.

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Helpful?
Thank slawrence1439
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear slawrence1439, Thank you for staying at the Courtyard Marriott Rancho Bernardo. We would look forward to your return. Sincerely, Francesca Suh

San Francisco, California
Reviewed 4 weeks ago

I only regret that I have only one night to stay here! This was the cleanest hotel I have seen. Every detail was perfect, even the Kleenex folded like a lotus flower. It was quiet, comfortable, and the room was spacious. The grounds are impeccably kept. The dining area is very spacious, and quiet. There are several sitting areas outdoors,...

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Helpful?
Thank erinfreilichmd
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear erinfreilichmd, I am glad to hear you enjoyed your stay at the Courtyard by Marriott Rancho Bernardo. I will share your feedback with our team and look forward to having you stay with us again. Best Regards, Francesca Suh

Grand Rapids, Michigan
Reviewed November 5, 2016

We were in San Diego for a wedding and most people in the family stayed here, so we did too. The hotel itself is alright, there's nothing wrong with it, but nothing great. Rooms were decent. The location however is not the best. It's quite far from the city center, and with traffic the drive is long.

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Helpful?
Thank 976emma
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear 976emma, Thank you for taking your time to review our property. The wedding groups book with Courtyard Marriott Rancho Bernardo because our locations is near the venue and our hotel is 30 minute away from Downtown. We hope to get an opportunity to better your experience in near future and our front desk agents would be able to give...

Atlanta, Georgia
Reviewed October 18, 2016

I work for an organization that was hosting an event in Escondido and we used this hotel to host our staff and guests for the event. The Area Sales Manager (Krsitin Frame) was very helpful and was able to work within our budget and even included breakfast. Erika Lamas (the manager onsite) was also very helpful. The hotel was clean...

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Helpful?
Thank jraz421
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear jraz421, I am glad to hear you enjoyed our Bistro at the Courtyard by Marriott Rancho Bernardo. I will share your feedback with our Sales team and look forward to having your guest and staff stay with us again. Best Regards, Francesca Suh

Los Angeles, California
Reviewed October 18, 2016

This Courtyard is great location whether you're in town for business or leisure. At the adjacent parking lot, they have drop boxes for FedEx, UPS, and Ontrac. This hotel is also about 15 minutes away from San Diego Safari Park. Great view of the duck pond on the back of the hotel. It also within walking distance to a very...

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Helpful?
Thank NagaandKambing
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear NagaandKambing, I am glad to hear you have enjoyed our location. Please let the front desk know during your future stay and we would love to recommend local wineries and restaurants near us. Sincerely, Francesca Suh

laguna beach
Reviewed October 13, 2016

the staff was professional and welcoming. we were able to check in right away. our room was clean and in very good shape. we had a view of a small lake with sweet ducks enjoying their home. we would return.

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Helpful?
Thank beachminow
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear beachminow, I am glad to hear you enjoyed your stay at the Courtyard by Marriott Rancho Bernardo. We will look forward to having you back with us. Best Regards, Francesca Suh

Reviewed September 22, 2016 via mobile

Like the facility good service at the bar. Gym has nothing so don't expect to have a good workout really small. Wine list same as all Marriotts very limited. I'll probably choose another location if I had a chance.

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Helpful?
Thank Jose Luis V
Francesca S, Front Office Manager at Courtyard San Diego Rancho Bernardo, responded to this review

Dear Jose Luis V, I am glad to hear you enjoyed our friendly staff at the Courtyard by Marriott Rancho Bernardo. I apologize the fitness center did not meet your expectation. We would like to suggest Chuze fitness center across from our property. They are free for the first time and they have special deals for our guest. Best Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Diego Rancho Bernardo

Address: 11611 Bernardo Plaza Ct, San Diego, CA 92128-2408
Location: United States > California > San Diego
Price Range: $96 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Diego Rancho Bernardo 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Marriott, Travelocity and Odigeo so you can book your Courtyard San Diego Rancho Bernardo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Rancho Bernardo Hotel San Diego
Courtyard San Diego
Courtyard Rancho Bernardo
San Diego Courtyard
San Diego Marriott
Hotel Style:
#40 Romantic Hotel in San Diego
#90 Business Hotel in San Diego
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard San Diego Rancho Bernardo staff and other travelers.
3 questions
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Sunnyvale, California
over a year ago
over a year ago

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Questions? Get answers from Courtyard San Diego Rancho Bernardo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you choose to stay at this Hotel then please make sure to get a room away form the road side.”
 of 5 bubbles Giuseppina667, 3 days ago | Read review
“Ask for the rooms facing the garden area.”
 of 5 bubbles slawrence1439, 4 weeks ago | Read review
“Ask for the room facing the duck pond.”
 of 5 bubbles NagaandKambing, Oct 18, 2016 | Read review
“This hotel only has elevators in the center of the building, hard if you have trouble walking up and down stairs or semi-long distances.”
 of 5 bubbles F3332OImonicam, Sep 21, 2016 | Read review
“Lower rooms away from the freeway would be quieter”
 of 5 bubbles USNA70, Aug 10, 2016 | Read review
5 of 5
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