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The Westin San Diego Gaslamp Quarter

Traveler (149)
Room & Suite (43)
Dining (16)
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About

#7 of 352 hotels in San Diego
Location
4.8
Cleanliness
4.4
Service
4.8
Value
4.5
Travelers' Choice
GreenLeaders Silver level
Rest easy at The Westin San Diego Gaslamp Quarter. Our hotel in San Diego, California, is located near Gaslamp Quarter, San Diego Convention Center, Little Italy, and Petco Park. After a busy day, unwind in our rooftop pool, or enjoy on-site dining at Bronze Bird.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Bicycle tours
Patio
Conference facilities
Banquet room
Meeting rooms
Couples massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish
Hotel links
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Traveler Insights
This summary was created by AI, based on 110 recent English reviews.
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The Westin San Diego Gaslamp Quarter, according to many guests, is a popular choice due to its central location, professional service, and clean, spacious rooms. However, some travelers warn of disturbances from noise within the hotel. Many reviewers appreciate the welcoming atmosphere, complemented by a range of amenities, including fitness centers and restaurants. Guests consistently highlight the cleanliness of the hotel and the efficiency of housekeeping. Some guests find the extra fees high, but the overall value includes access to various activities and perks.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Costly
Cleanliness
Immaculate
Service
Attentive
Amenities
Abundant
Location
Convenient
The hotel is often praised for its central and convenient location, with easy access to restaurants, shops, and city attractions, making it a popular choice for travelers.
  • FamilyTraveller
    FamilyTraveller
    Aug 2023 500 contributions
    ...Location - it’s a good 15 minute walk from Petco Park...
  • MurphymomChicago
    MurphymomChicago
    Jul 2023 219 contributions
    ...Location doesn’t have much within walking distance except a CVS and a Panera, but quick uber to midway museum, Balboa Park, etc...
  • Tim K
    Tim K
    Jul 2023 13 contributions
    Excellent location adjacent to gas lamp district...
  • Mika W
    Mika W
    Jun 2023 4 contributions
    ...Great staff, modern Westin rooms at a great location...
  • Sherwin M
    Sherwin M
    Jun 2023 65 contributions
    ...The gym is great and the hotel is in a good location...
  • Liz S
    Liz S
    May 2023 1584 contributions
    ...Walking distance to the harbor made this the perfect location...
  • Sharon H
    Sharon H
    May 2023 1 contribution
    ...Very convenient location to restaurants, shops and activities...
  • Laura M
    Laura M
    May 2023 2 contributions
    ...The hotel location is perfect with restaurants and broad walk within walking distance!...
  • tennis12
    tennis12
    May 2023 15 contributions
    ...Location fabulous - walkable to everything...
  • B5176WLalant
    B5176WLalant
    Apr 2023 7 contributions
    The Westin Gaslamp is in a convenient location...
  • Beth D
    Beth D
    Apr 2023 37 contributions
    Awesome location for seeing everything the hotel is beautiful and staff all so friendly...
  • CTKRAUSE
    CTKRAUSE
    Apr 2023 10 contributions
    Great location, reasonable rates for the area, terrific hotel, and got an early check in plus late check out...
  • Brooke
    Brooke
    Mar 2023 2 contributions
    ...Central location with lots of restaurants and bars to walk to - loud surrounding area but rooms were pretty quiet...
  • Multnomah Squar... Z
    Multnomah Squar... Z
    Mar 2023 1 contribution
    ...My daughter told me how kind Maya was and told me they had a great time at the Westin, the location was perfect, and can’t wait to go back...
  • Steve D
    Steve D
    Mar 2023 8 contributions
    ...Perfect location to get around the Gaslamp, East Village, and Little Italy...
  • CAFamily
    CAFamily
    Mar 2023 447 contributions
    ...The location made it easy to walk everywhere...
  • Debbie S
    Debbie S
    Jan 2023 18 contributions
    ...I HIGHLY recommend this hotel for location, service, cleanliness and we had a beautiful corner room on the top floor...
  • Myke
    Myke
    Dec 2022 4 contributions
    This hotel is in a great location, a couple minutes walk to the Gaslamp District and centrally located to the rest of Downtown San Diego...
  • Nomad05584327592
    Nomad05584327592
    Nov 2022
    The hotel is in a good location close to many restaurants and the Pier...
  • Daniela L
    Daniela L
    Oct 2022 1 contribution
    ...Aside from the convenient location, the accommodations and most importantly the staff have been excellent...
  • jojufa
    jojufa
    Sep 2022 82 contributions
    Location is next to the old Horton Plaza shopping area which is currently under redevelopment. Good thing the hotel has remained, as it is in a central location for getting around downtown San Diego... Would stay here again primarily due to the central location – easy to walk around downtown and to get to the waterfront or hop on the trolley...
  • Johnny F
    Johnny F
    Sep 2022 95 contributions
    ...Good location for restaurants in the gas lamp area...
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Atmosphere
Welcoming
Travelers appreciate the welcoming and friendly atmosphere at the hotel, mentioning the professional staff, comfortable and well-maintained rooms, and the general ambiance of the hotel as contributing to a pleasant experience.
  • Heidi Explores the World
    Heidi Explores the World
    Aug 2023 4 contributions
    ...It was clean, the beds and pillows were awesome, and especially, the staff was so friendly and helpful offering suggestions on things to do in San Diego!...
  • Andrea S
    Andrea S
    Aug 2023 15 contributions
    ...Rooms are very comfortable, roomy, and well appointed...
  • kwfenno
    kwfenno
    Jul 2023 7 contributions
    ...The friendly atmosphere is evident everywhere…from check in with Paul to the waiter at our incredible breakfast Raul...
  • Tim K
    Tim K
    Jul 2023 13 contributions
    ...Hotel is clean, modern, appealing...
  • 396BarryF
    396BarryF
    Jul 2023 3 contributions
    ...This is my go to place now in Gas Lamp...
  • Jan C
    Jan C
    May 2023 1 contribution
    ...The restaurant bar staff was also great and the decor is great...
  • Lisa H
    Lisa H
    May 2023 84 contributions
    ...Room is clean, comfy beds and good shower pressure...
  • Stuart11940
    Stuart11940
    Apr 2023 30 contributions
    The room is immaculate and the bed is comfortable...
  • Cathy D
    Cathy D
    Apr 2023 2 contributions
    ...My room is nice can see a little of the water from it...
  • Courtneyfromchandler
    Courtneyfromchandler
    Mar 2023 2 contributions
    We were beyond impressed by the entire hotel and it's ambiance...
  • Krista H
    Krista H
    Mar 2023 1 contribution
    ...This location was great to walk to Gas Lamp, the bay and other venues...
  • Amanda B
    Amanda B
    Mar 2023 1 contribution
    ...Nice surprise and that little extra touch!...
  • CAFamily
    CAFamily
    Mar 2023 447 contributions
    ...The fitness area looked well appointed, but we did not use it...
  • Al A
    Al A
    Jan 2023 62 contributions
    ...Hotel rooms are nicely furnished and updated, in-room safe, mini-ref, stand up shower, decent bathroom counter sink...
  • TA Nett
    TA Nett
    Jan 2023 48 contributions
    ...The rooms were comfortable, spacious, and very clean...
  • Arjan A
    Arjan A
    Oct 2022 1 contribution
    ...I was here for business and the good atmosphere in the hotel made me stay for dinner and drinks most of the evenings. Although a business hotel the lobby and bar are not huge which makes a cosy and warm atmosphere...
  • jojufa
    jojufa
    Sep 2022 82 contributions
    ...Staff were very professional and friendly, creating a welcoming atmosphere...
  • Gail
    Gail
    Sep 2022 3 contributions
    ...The room was quiet and well maintained. I loved the comfortable bed big pillows... Who couldn't enjoy a good night's sleep in that environment...
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Rooms
Comfortable
Guests generally appreciate the comfortable and spacious rooms, though some had issues with noise and temperature control. They also value cleanliness, good views, and the provision of amenities.
  • Andrea S
    Andrea S
    Aug 2023 15 contributions
    ...Rooms are very comfortable, roomy, and well appointed...
  • Harvey G
    Harvey G
    Aug 2023 11 contributions
    ...My room was comfortable and the staff were courteous and professional...
  • Mika W
    Mika W
    Jun 2023 4 contributions
    ...Great staff, modern Westin rooms at a great location...
  • Lisa H
    Lisa H
    May 2023 84 contributions
    ...We originally used points to book a stay at the Westin bayview down the street but after reading all the poor reviews, we decided to rebook a room at this Westin... We redeemed 35,000 pts for a 2 queen size bedroom that would normally cost us $350+... Room is clean, comfy beds and good shower pressure... Took away 1 star because I requested a higher floor room away from the elevators and I got a room on the 8th floor (not high enough) and room was facing the outdoor events area where unfortunately on the night we stayed, there was a prom event... It would’ve been better if I had a higher floor room facing the other side...
  • Liz S
    Liz S
    May 2023 1584 contributions
    ...We were so lucky to have a corner room and the views were exceptional. The beds were very comfortable and in room coffee was an added surprise...
  • Lance M
    Lance M
    Apr 2023 1 contribution
    ...Paul Dunlop assisted in a room change to something closer to an elevator after learning of my recent ankle surgery. The room accommodation did not provide a comfortable work space...
  • Cathy D
    Cathy D
    Apr 2023 2 contributions
    ...My room is nice can see a little of the water from it...
  • Ronda O
    Ronda O
    Apr 2023 220 contributions
    ...This would be 5 stars if not for the temperature control in the rooms...
  • Stuart11940
    Stuart11940
    Apr 2023 30 contributions
    The room is immaculate and the bed is comfortable...
  • Carolyn A
    Carolyn A
    Mar 2023 1 contribution
    ...I accidentally did not reserve my room through the conference app and she inferred from the timing of my arrival that I had likely made a mistake... She also loaded me up with coffees for my room because she could tell that I’ll need them!...
  • Brooke
    Brooke
    Mar 2023 2 contributions
    Clean, spacious, and quiet rooms! Central location with lots of restaurants and bars to walk to - loud surrounding area but rooms were pretty quiet...
  • Northern_Traveler00
    Northern_Traveler00
    Feb 2023 72669 contributions
    ...Checked into the property just after noon on Sunday for one night, hoping our room might be ready, but prepared to leave our bags and start touring the area. Room was ready, valet watched the car while we took our bags up and off we went... Room isn't very quiet, could hear hallway noise and heavy footsteps on the 16th floor...
  • Relax56305248551
    Relax56305248551
    Feb 2023 1 contribution
    The rooms was comfortable, easy to figure out the tech and lights, and I appreciate the number of charging ports available...
  • Debbie S
    Debbie S
    Jan 2023 18 contributions
    ...I HIGHLY recommend this hotel for location, service, cleanliness and we had a beautiful corner room on the top floor...
  • Al A
    Al A
    Jan 2023 62 contributions
    ...Hotel rooms are nicely furnished and updated, in-room safe, mini-ref, stand up shower, decent bathroom counter sink...
  • Phx P
    Phx P
    Jan 2023 2 contributions
    This is a super clean, extremely high functioning hotel... Room was clean, bed was comfortable...
  • Myke
    Myke
    Dec 2022 4 contributions
    ...The rooms were super clean and comfortable, the bed felt like we were sleeping on a cloud...
  • Ray
    Ray
    Nov 2022 34 contributions
    ...I thought the room itself was very clean and appreciated the regular housekeeping service throughout the stay...
  • jojufa
    jojufa
    Sep 2022 82 contributions
    ...The room was quiet, spacious, and typical for Marriott locations – including the refrigerator that wasn't loaded with booze or other beverages...
  • Gail
    Gail
    Sep 2022 3 contributions
    ...The room overlooked the bay from an upper floor and that was a delightful view every morning. The room was quiet and well maintained...
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Value
Costly
Travelers mention various fees such as parking, destination, and resort fees. They find value in included activities and perks but some find the fees high.
  • Harvey G
    Harvey G
    Aug 2023 11 contributions
    ...Prices at the cafe are very reasonable (about 2/3 of what you would pay for similar fare at the convention center). The price for parking at the Westin is not reasonable ($55/day)...
  • FamilyTraveller
    FamilyTraveller
    Aug 2023 500 contributions
    ...This isn’t a luxury hotel in so far as there are no dressing gowns/slippers/bell men to help with luggage, but the prices reflect that...
  • Christine Q
    Christine Q
    Jul 2023 1 contribution
    ...The daily resort fee comes with 1 drink per person at the bar each day, a free 1-hour Harbor cruise, free bike rentals and kayak rental and a coupon book...
  • Michael M
    Michael M
    Jul 2023 1532 contributions
    ...Tip: hotel only has valet parking for $55/night. We parked around the block at 1069 First Ave. for $35 for two nights...
  • Mona D
    Mona D
    Jun 2023 33 contributions
    ...Used concierge services and saved$$,the bar staff also had helpful suggestions and friendly cleaning staff...
  • tennis12
    tennis12
    May 2023 15 contributions
    ...Took advantage of the activities that you get included with the $25 destination fee (2 beers or wine per day, harbor cruise, kayak for an hour)... Easy parking on First Ave less than a block from hotel for $25/night v $55 + tax at hotel for valet...
  • Lisa H
    Lisa H
    May 2023 84 contributions
    ...We redeemed 35,000 pts for a 2 queen size bedroom that would normally cost us $350+. For 1 night we paid $25+ taxes and fees for the daily resort fee... I hate it when hotels charge a resort fee for Wi-Fi and pool usage... This resort fee includes 2 alcohol beverages, boat cruise for 2, 1 hour paddle board/kayak rental and bike rental... Took away 1 star because I requested a higher floor room away from the elevators and I got a room on the 8th floor (not high enough) and room was facing the outdoor events area where unfortunately on the night we stayed, there was a prom event... It would’ve been better if I had a higher floor room facing the other side...
  • eric r
    eric r
    May 2023 19 contributions
    ...They were generous with advice and resort fee tickets... Otherwise $25-30 per person... Parking fee at $55 high so use Spot Hero; resort fee $25 high but get 2 drinks from it...
  • Ronda O
    Ronda O
    Apr 2023 220 contributions
    ...I’m beyond livid, it’s 10:15 pm and I’m still waiting on the tech to show up... We had dinner in the restaurant the first night, the lobster roll…waste of time unless you bring a magnifying glass to find the lobster...
  • FernVancouver
    FernVancouver
    Apr 2023 11 contributions
    ...The location is handy enough but when you end up paying $62 for a mediocre a la carte breakfast instead of $62 dismal buffet, location isn’t much solace... We were on a cruise line booking who were probably getting group rate minus resort fees... Seems like Marriot doesn’t value any customer not paying resort fees... Love San Diego but won’t be booking this one again...
  • Beth D
    Beth D
    Apr 2023 37 contributions
    ...The extra charge per day for excursions and free beverage is something that made our trip...
  • CTKRAUSE
    CTKRAUSE
    Apr 2023 10 contributions
    Great location, reasonable rates for the area, terrific hotel, and got an early check in plus late check out...
  • CAFamily
    CAFamily
    Mar 2023 447 contributions
    ...We enjoyed the harbor tour & 2 glasses of wine that came with the resort fee...
  • Carolyn A
    Carolyn A
    Mar 2023 1 contribution
    ...She corrected my rate and saved me hundreds of dollars...
  • Northern_Traveler00
    Northern_Traveler00
    Feb 2023 72669 contributions
    ...$25 Destination Fee included 2 tickets for a harbor cruise (list price is $32 each), and it was a nice day and we had the time so we walked to the pier and enjoyed the cruise. Not worth $64, but definitely worth $25!... From there we wandered the waterfront then went back to the hotel where I used the $8 voucher the destination fee gets you at the Ingredients shop for a decent Cuban Panini sandwich (came to $12, so I paid the rest in cash)... Destination fee also includes 2 beers or wine (or soda) from the bar, so it's easy to get value for the charge even if you don't take the cruise (or use the bike rental or other offers)... We were offered late checkout as part of our "status" but didn't need it... Parked overnight around the corner for $10, much better deal than the hotel parking, but required a 10 minute walk...
  • Ace55552012
    Ace55552012
    Jan 2023 56 contributions
    ...I don't recommend staying on the 4th floor - we were awakened early every morning by the weight room noise on the 3rd floor... An Uber ride to Coronado ran us about $7...
  • Debbie S
    Debbie S
    Jan 2023 18 contributions
    If you want a quiet, boring hotel don’t come here!...
  • Lisa P
    Lisa P
    Oct 2022 1 contribution
    ...When we arrived at the desk we were told there were no connecting rooms and that we would have to pay more for a premium room to get a connecting room. This put an immediate damper on our vacation because we had reserved 2 rooms a month ago and requested directly with the hotel and with customer service connecting rooms... Please go see Denise!...
  • jojufa
    jojufa
    Sep 2022 82 contributions
    ...The valet parking is around $50/day, but probably worth it given the hassles of finding parking nearby or parking in the nearby self parking garage...
  • Rami
    Rami
    Sep 2022 5 contributions
    ...Incredible value for the destination fee you pay...
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Cleanliness
Immaculate
Guests consistently praised the cleanliness of the hotel, appreciating the well-maintained rooms and the efficient housekeeping service.
  • Heidi Explores the World
    Heidi Explores the World
    Aug 2023 4 contributions
    ...It was clean, the beds and pillows were awesome, and especially, the staff was so friendly and helpful offering suggestions on things to do in San Diego!... Definitely stay here again~my favorite hotel in San Diego!...
  • John C
    John C
    Jul 2023 1 contribution
    The Hotel staff was wonderful and the hotel rooms were up-to-date and clean...
  • Tim K
    Tim K
    Jul 2023 13 contributions
    ...Hotel is clean, modern, appealing... Lorvett served us with a smile and efficiently on our last night there...
  • Mona D
    Mona D
    Jun 2023 33 contributions
    ...Used concierge services and saved$$,the bar staff also had helpful suggestions and friendly cleaning staff...
  • Sherwin M
    Sherwin M
    Jun 2023 65 contributions
    ...It’s clean, customer service is good...
  • Jan C
    Jan C
    May 2023 1 contribution
    ...Westins are always clean and smell so good...
  • Lisa H
    Lisa H
    May 2023 84 contributions
    ...Room is clean, comfy beds and good shower pressure...
  • Amanda B
    Amanda B
    Mar 2023 1 contribution
    ...I also wanted to mention the cleaning lady as she left me a cute towel in the shape of a swan...
  • Brooke
    Brooke
    Mar 2023 2 contributions
    Clean, spacious, and quiet rooms!...
  • CAFamily
    CAFamily
    Mar 2023 447 contributions
    ...We appreciated how clean the hotel is and would stay here again...
  • Debbie S
    Debbie S
    Jan 2023 18 contributions
    ...I HIGHLY recommend this hotel for location, service, cleanliness and we had a beautiful corner room on the top floor...
  • Phx P
    Phx P
    Jan 2023 2 contributions
    This is a super clean, extremely high functioning hotel... Also want to give Ricky from housekeeping kudos... Room was clean, bed was comfortable...
  • TA Nett
    TA Nett
    Jan 2023 48 contributions
    ...The rooms were comfortable, spacious, and very clean...
  • Myke
    Myke
    Dec 2022 4 contributions
    ...From the moment we walked in, we were greeted with a smile and treated with the utmost professionalism... The rooms were super clean and comfortable, the bed felt like we were sleeping on a cloud...
  • Stephanie
    Stephanie
    Nov 2022 3 contributions
    ...They also smell very good as well...
  • Ray
    Ray
    Nov 2022 34 contributions
    ...I thought the room itself was very clean and appreciated the regular housekeeping service throughout the stay. The hotel did an excellent job with breakfast...
  • Lisa P
    Lisa P
    Oct 2022 1 contribution
    ...The valet people have been awesome and housekeeping did a great job with our room!...
  • jojufa
    jojufa
    Sep 2022 82 contributions
    ...The room was quiet, spacious, and typical for Marriott locations – including the refrigerator that wasn't loaded with booze or other beverages...
  • Rami
    Rami
    Sep 2022 5 contributions
    ...We had an issue with the bathroom on our first night and when brought up the team swiftly took care of it and offered us another room (upgrade)...
  • Gail
    Gail
    Sep 2022 3 contributions
    ...The room was quiet and well maintained...
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Service
Attentive
The service at the hotel receives high praise for its professionalism, friendliness, and efficiency. The staff members are often mentioned by name for their outstanding service.
  • John C
    John C
    Jul 2023 1 contribution
    The Hotel staff was wonderful and the hotel rooms were up-to-date and clean. The Concierge ZaZima was very knowledgeable about the area around the Hotel and was able to suggest some fun outings in the San Diego area...
  • Christine Q
    Christine Q
    Jul 2023 1 contribution
    I spent a few days here with my son and loved this hotel. The daily resort fee comes with 1 drink per person at the bar each day, a free 1-hour Harbor cruise, free bike rentals and kayak rental and a coupon book... She was so kind and really made our stay special... Make sure to stop by the concierge desk as well- Zozima & Julianne are wonderful!...
  • ruby
    ruby
    Jul 2023 1 contribution
    We arrived early from the airport and the front desk staff was very kind and welcoming. Ana was very informational and made us feel at home here at the Westin her friendly personality was inviting... Ana was also able to check us into our hotel room very early & included completely vouchers for breakfast...
  • Mona D
    Mona D
    Jun 2023 33 contributions
    Staff was so welcoming, felt like home. Used concierge services and saved$$,the bar staff also had helpful suggestions and friendly cleaning staff... As large as this hotel is, it felt more like a boutique hotel, giving you that extra something special at every turn...
  • Lisa H
    Lisa H
    May 2023 84 contributions
    ...We found free street parking 3 blocks away south of Broadway on State street in front of some apartment buildings so we felt safe leaving our car overnight... This resort fee includes 2 alcohol beverages, boat cruise for 2, 1 hour paddle board/kayak rental and bike rental... Room is clean, comfy beds and good shower pressure... Took away 1 star because I requested a higher floor room away from the elevators and I got a room on the 8th floor (not high enough) and room was facing the outdoor events area where unfortunately on the night we stayed, there was a prom event... Not the hotel’s fault but I did address the noise issue to the front desk and they assured me it will be fine...
  • Beth D
    Beth D
    Apr 2023 37 contributions
    Awesome location for seeing everything the hotel is beautiful and staff all so friendly. The extra charge per day for excursions and free beverage is something that made our trip...
  • caseyjDESIGN
    caseyjDESIGN
    Feb 2023 96 contributions
    ...Rose @ front desk was exceptionally kind... Pool was too cold to use (it's small enough they could heat it a little more for guests) Valet guys were really cool and fast and put us in a good mood every time we needed the car... Had some rowdy neighbors but the hotel took care of it instantly and nighttime security was great and responsive!... :) Overall our stay was really nice except the bartenders were a little rude when they saw our guest 'vouchers'... Like their whole attitude changed even though we were tipping... That was the only part of our stay that turned us off... like what's the point of a hotel buying your gold & platinum guests a drink, if the bartenders are gonna seem so annoyed by it?... lol) Other than that, a VERY nice stay, thanks team at Marriott Westin Gaslamp!...
  • Northern_Traveler00
    Northern_Traveler00
    Feb 2023 72669 contributions
    ...Checked into the property just after noon on Sunday for one night, hoping our room might be ready, but prepared to leave our bags and start touring the area. Room was ready, valet watched the car while we took our bags up and off we went... Valet was very helpful suggesting places to park for a few hours instead of garaging it for a hefty fee... $25 Destination Fee included 2 tickets for a harbor cruise (list price is $32 each), and it was a nice day and we had the time so we walked to the pier and enjoyed the cruise... From there we wandered the waterfront then went back to the hotel where I used the $8 voucher the destination fee gets you at the Ingredients shop for a decent Cuban Panini sandwich (came to $12, so I paid the rest in cash)... We have "status" and our stay included free breakfast... We were offered late checkout as part of our "status" but didn't need it...
  • Nicholas P
    Nicholas P
    Feb 2023 6 contributions
    Today is February 26, 2023 and this Westin Marriott property in San Diego, CA is still using the “Pandemic” as an excuse to not provide room service to its guests... I find it hard to believe that a Westin flagged hotel in a major city cannot provide such a simple service due to a problem that management should have addressed months ago...
  • Simon Menkes
    Simon Menkes
    Feb 2023 7 contributions
    ...Then you've got to hope the service is great too... Maya Gomez was my first point of contact... She's their dedicated guest experience specialist, and she helped me choose the right rooms as well as explaining the hotel's offerings (they have a harbor cruise, bicycles, kayaks, etc., all included)... Then Maya put me in touch with THE BEST concierge, Julianne Pion, who spent tons of time with me figuring out different activities for my gang, some of whom have different physical abilities... Julianne was off, but she'd coordinated with her assistant, Zozima, who made sure we got our tickets, etc... had smiles and kind words for us as hotel guests, and people were always helpful... The restaurant staff and downstairs bar staff were busy but never too busy to get us what we needed and make sure everything was to our liking... I believe it all starts at the top, and after our trip, I had a few words of thanks with General Manager John Ford, who was very gracious... Julianne says in her 40 years of hotel experience, he's the best GM she's ever worked for, and his staff proves this... I've stayed at some 4 Seasons and other top hotels, and no hotel staff has ever been more welcoming that at this hotel...
  • Al A
    Al A
    Jan 2023 62 contributions
    This is my usual stay at this Westin and it's so convenient to San Diego Airport... Hotel rooms are nicely furnished and updated, in-room safe, mini-ref, stand up shower, decent bathroom counter sink... I also love the fact that you can have access to your Netflix account via the television and that there is an Ingredient’s Cafe downstairs serving Starbucks coffee!...
  • Jordan Santos
    Jordan Santos
    Jan 2023 1 contribution
    I stayed a few nights at the Westin for a work conference and the staff made me feel very welcome and comfortable. We were treated to drink tickets everyday, but being 5 months pregnant meant I spent all of mine at the coffee bar in the lobby getting my morning and afternoon tea... Selena and the staff there made me feel so welcome and comfortable and took such good care of me with my multiple daily check ins... Thank you Selena and team for your wonderful care and attention to your guests!...
  • Debbie S
    Debbie S
    Jan 2023 18 contributions
    ...Nate, the Manager is truly the hardest working Manager I’ve ever seen, he busses tables, makes drinks, serves food and makes sure everything is running smoothly. Erica, Aria and Joey were our amazing bartenders... I HIGHLY recommend this hotel for location, service, cleanliness and we had a beautiful corner room on the top floor...
  • TA Nett
    TA Nett
    Jan 2023 48 contributions
    Great hotel in the heart of Gas Lamp District... The hotel offered a breakfast buffet or specialty menu of a few items... The rooms were comfortable, spacious, and very clean...
  • Myke
    Myke
    Dec 2022 4 contributions
    ...But what's more important is the staff and the hotel itself. From the moment we walked in, we were greeted with a smile and treated with the utmost professionalism... My family and I felt welcomed throughout our entire stay as our trip consisted of taking our two year old to Sea World and a little bit of dining in the Gaslamp District... The rooms were super clean and comfortable, the bed felt like we were sleeping on a cloud...
  • Ray
    Ray
    Nov 2022 34 contributions
    ...There was a large convention in town when I visited, yet I still received such warm service from the entire staff. I'd like to call out Amber and Jonathan who manage the front desk... Prior to even arriving, I reached out with some questions about my stay, and they not only took the time to answer my questions but also make me feel welcomed and like a valued Marriott Platinum member before I even stepped through the door... The beds in particular were incredibly comfortable and ensured a great night's sleep... I thought the room itself was very clean and appreciated the regular housekeeping service throughout the stay... The hotel did an excellent job with breakfast... I'd like to mention Ernie who was my waiter for breakfast at Bronze Bird...
  • Lisa P
    Lisa P
    Oct 2022 1 contribution
    ...When we arrived at the desk we were told there were no connecting rooms and that we would have to pay more for a premium room to get a connecting room... Then, Denise came in to save the day!... (Not the original desk person we dealt with) She was able to find us the 2 standard connecting rooms we had originally requested and turned our vacation around... Denise also was so sweet to our kids and gave complimentary popsicle passes to the kids... My son can be a wild 4 year old but she made us feel so good and works great with families... I saw her interaction with others and she always went above and beyond... The valet people have been awesome and housekeeping did a great job with our room!... Please go see Denise!...
  • Rami
    Rami
    Sep 2022 5 contributions
    ...We got treated with such a high level of appreciation and generosity which transported us back to the good old days of Marriott and SPG. Every single staff, from reception, to concierge, to coffee shop, to their bar ana breakfast area, was incredibly nice and very well trained... I recall Therese, Jonatho, Julienne, Jason, Michael.... 5 stars service and interactions... We had an issue with the bathroom on our first night and when brought up the team swiftly took care of it and offered us another room (upgrade)... Our titanium membership gave us free drink daily, $8 of food, free breakfast, and some coupons for kayak, bikes, and harbor tour...
  • jojufa
    jojufa
    Sep 2022 82 contributions
    ...The valet parking is around $50/day, but probably worth it given the hassles of finding parking nearby or parking in the nearby self parking garage. We were able to check in early at around 10 AM (instead of the advertised midafternoon) which helped as we had arrived at the airport earlier in the morning – thanks... Good Wi-Fi – having status with Marriott enabled us to use the Wi-Fi for free... Staff were very professional and friendly, creating a welcoming atmosphere...
  • Gail
    Gail
    Sep 2022 3 contributions
    Whenever I travel to San Diego, the Westin Hotel in the Gaslamp Quarter is my go-to place to stay... The service is exceptional from the professional staff, front desk, housekeeping and inhouse dining staff... Everyone has a smile on their face and a willingness to help with making my trip comfortable and enjoyable... The room was quiet and well maintained...
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Amenities
Abundant
Travelers appreciate the wide range of amenities offered by the hotel, from well-trained staff to various facilities like fitness centers and restaurants. They also value the additional perks provided to certain membership holders.
  • John C
    John C
    Jul 2023 1 contribution
    The Hotel staff was wonderful and the hotel rooms were up-to-date and clean. The Concierge ZaZima was very knowledgeable about the area around the Hotel and was able to suggest some fun outings in the San Diego area...
  • Christine Q
    Christine Q
    Jul 2023 1 contribution
    I spent a few days here with my son and loved this hotel. The daily resort fee comes with 1 drink per person at the bar each day, a free 1-hour Harbor cruise, free bike rentals and kayak rental and a coupon book... Make sure to stop by the concierge desk as well- Zozima & Julianne are wonderful!...
  • tennis12
    tennis12
    May 2023 15 contributions
    ...Took advantage of the activities that you get included with the $25 destination fee (2 beers or wine per day, harbor cruise, kayak for an hour). There was a conference here and they were still able to upgrade us based on our Marriott status... Easy parking on First Ave less than a block from hotel for $25/night v $55 + tax at hotel for valet... Location fabulous - walkable to everything...
  • Lisa H
    Lisa H
    May 2023 84 contributions
    ...We found free street parking 3 blocks away south of Broadway on State street in front of some apartment buildings so we felt safe leaving our car overnight... I hate it when hotels charge a resort fee for Wi-Fi and pool usage... This resort fee includes 2 alcohol beverages, boat cruise for 2, 1 hour paddle board/kayak rental and bike rental... Room is clean, comfy beds and good shower pressure... Walking distance to the pier and many great restaurants nearby including the famous tacos el gordo...
  • eric r
    eric r
    May 2023 19 contributions
    Good service at front desk by Michelle and Emily and at restaurant by Nate and his team. They were generous with advice and resort fee tickets... Breakfast is pretty good with variety of omelettes, pancakes etc but you need the breakfast coupons... Parking fee at $55 high so use Spot Hero; resort fee $25 high but get 2 drinks from it... Good Thai restaurant nearby if arrive late and not too many homeless near hotel as compared to other parts downtown...
  • Beth D
    Beth D
    Apr 2023 37 contributions
    Awesome location for seeing everything the hotel is beautiful and staff all so friendly. The extra charge per day for excursions and free beverage is something that made our trip... Friend berate per day, harbor excursion are the two things we took advantage of...
  • caseyjDESIGN
    caseyjDESIGN
    Feb 2023 96 contributions
    ...Area was close and walkable to all the waterfront stuff. Pool was too cold to use (it's small enough they could heat it a little more for guests) Valet guys were really cool and fast and put us in a good mood every time we needed the car... Like their whole attitude changed even though we were tipping... That was the only part of our stay that turned us off... like what's the point of a hotel buying your gold & platinum guests a drink, if the bartenders are gonna seem so annoyed by it?... lol) Other than that, a VERY nice stay, thanks team at Marriott Westin Gaslamp!...
  • Northern_Traveler00
    Northern_Traveler00
    Feb 2023 72669 contributions
    ...Room was ready, valet watched the car while we took our bags up and off we went. Valet was very helpful suggesting places to park for a few hours instead of garaging it for a hefty fee... $25 Destination Fee included 2 tickets for a harbor cruise (list price is $32 each), and it was a nice day and we had the time so we walked to the pier and enjoyed the cruise... From there we wandered the waterfront then went back to the hotel where I used the $8 voucher the destination fee gets you at the Ingredients shop for a decent Cuban Panini sandwich (came to $12, so I paid the rest in cash)... Destination fee also includes 2 beers or wine (or soda) from the bar, so it's easy to get value for the charge even if you don't take the cruise (or use the bike rental or other offers)... Not much of a view -- no water, not much of the city, but was good sized with a comfortable bed... We have "status" and our stay included free breakfast... Decent buffet (2 meats, eggs, lots of fruit and cereal and breads) and eggs or omelets to order... We were offered late checkout as part of our "status" but didn't need it...
  • Simon Menkes
    Simon Menkes
    Feb 2023 7 contributions
    Picking an upscale, quality hotel to stay in is only half the battle... Say no more with the Westin San Diego Gaslamp Quarter, it has it all!... Once a year, my Princeton college buddies and I get together somewhere nice for Superbowl weekend... We want to stay in a nice hotel and see the sights... As the Californian, I was nominated to do the hotel research... She's their dedicated guest experience specialist, and she helped me choose the right rooms as well as explaining the hotel's offerings (they have a harbor cruise, bicycles, kayaks, etc., all included)... Then Maya put me in touch with THE BEST concierge, Julianne Pion, who spent tons of time with me figuring out different activities for my gang, some of whom have different physical abilities... had smiles and kind words for us as hotel guests, and people were always helpful... The restaurant staff and downstairs bar staff were busy but never too busy to get us what we needed and make sure everything was to our liking... All in all, I can't tell you how impressed I was with the Westin San Diego Gaslamp Quarter... I can't recommend the Westin San Diego Gaslamp Quarter enough!...
  • Nicholas P
    Nicholas P
    Feb 2023 6 contributions
    Today is February 26, 2023 and this Westin Marriott property in San Diego, CA is still using the “Pandemic” as an excuse to not provide room service to its guests...
  • Relax56305248551
    Relax56305248551
    Feb 2023 1 contribution
    The rooms was comfortable, easy to figure out the tech and lights, and I appreciate the number of charging ports available... She was welcoming, kind, informative, and had a great attitude...
  • Al A
    Al A
    Jan 2023 62 contributions
    This is my usual stay at this Westin and it's so convenient to San Diego Airport... Westin has a bar and restaurant called Bronze Bird, a fitness center, and many other bars and other restaurants within the Gas Lamp District nearby... Hotel rooms are nicely furnished and updated, in-room safe, mini-ref, stand up shower, decent bathroom counter sink... I also love the fact that you can have access to your Netflix account via the television and that there is an Ingredient’s Cafe downstairs serving Starbucks coffee!...
  • Jordan Santos
    Jordan Santos
    Jan 2023 1 contribution
    I stayed a few nights at the Westin for a work conference and the staff made me feel very welcome and comfortable. We were treated to drink tickets everyday, but being 5 months pregnant meant I spent all of mine at the coffee bar in the lobby getting my morning and afternoon tea... Selena and the staff there made me feel so welcome and comfortable and took such good care of me with my multiple daily check ins... Thank you Selena and team for your wonderful care and attention to your guests!...
  • TA Nett
    TA Nett
    Jan 2023 48 contributions
    Great hotel in the heart of Gas Lamp District. Access to plenty of food, events, and night life... The hotel offered a breakfast buffet or specialty menu of a few items... Lunch and dinner menu were also awesome... Hotel bar accommodates drinks and social opportunities prior to heading for a night out... The rooms were comfortable, spacious, and very clean...
  • Myke
    Myke
    Dec 2022 4 contributions
    This hotel is in a great location, a couple minutes walk to the Gaslamp District and centrally located to the rest of Downtown San Diego... From the moment we walked in, we were greeted with a smile and treated with the utmost professionalism... My family and I felt welcomed throughout our entire stay as our trip consisted of taking our two year old to Sea World and a little bit of dining in the Gaslamp District... The rooms were super clean and comfortable, the bed felt like we were sleeping on a cloud... We definitely recommend The Westin San Diego Gaslamp Quarter...
  • Ray
    Ray
    Nov 2022 34 contributions
    ...I am so impressed with the Westin San Diego Gaslamp Quarter. There was a large convention in town when I visited, yet I still received such warm service from the entire staff... Prior to even arriving, I reached out with some questions about my stay, and they not only took the time to answer my questions but also make me feel welcomed and like a valued Marriott Platinum member before I even stepped through the door... slow elevators, small windows) but it still has good bones that provided a very comfortable stay... The beds in particular were incredibly comfortable and ensured a great night's sleep... I thought the room itself was very clean and appreciated the regular housekeeping service throughout the stay... The hotel did an excellent job with breakfast... I'd like to mention Ernie who was my waiter for breakfast at Bronze Bird...
  • Lisa P
    Lisa P
    Oct 2022 1 contribution
    ...When we arrived at the desk we were told there were no connecting rooms and that we would have to pay more for a premium room to get a connecting room... (Not the original desk person we dealt with) She was able to find us the 2 standard connecting rooms we had originally requested and turned our vacation around... Denise also was so sweet to our kids and gave complimentary popsicle passes to the kids... The valet people have been awesome and housekeeping did a great job with our room!...
  • Rami
    Rami
    Sep 2022 5 contributions
    ...We got treated with such a high level of appreciation and generosity which transported us back to the good old days of Marriott and SPG. Every single staff, from reception, to concierge, to coffee shop, to their bar ana breakfast area, was incredibly nice and very well trained... I recall Therese, Jonatho, Julienne, Jason, Michael.... 5 stars service and interactions... We had an issue with the bathroom on our first night and when brought up the team swiftly took care of it and offered us another room (upgrade)... Our titanium membership gave us free drink daily, $8 of food, free breakfast, and some coupons for kayak, bikes, and harbor tour...
  • jojufa
    jojufa
    Sep 2022 82 contributions
    ...Good thing the hotel has remained, as it is in a central location for getting around downtown San Diego. Hotel fitness center is average for this type of hotel, with some cardio equipment and some machines – the adjacent 24 hour fitness closed down a few years ago with the remodeling of Horton Plaza, but a well-equipped Anytime Fitness has opened up on the other side of Broadway which is a lot better than the hotel fitness centre... The valet parking is around $50/day, but probably worth it given the hassles of finding parking nearby or parking in the nearby self parking garage... We were able to check in early at around 10 AM (instead of the advertised midafternoon) which helped as we had arrived at the airport earlier in the morning – thanks... The room was quiet, spacious, and typical for Marriott locations – including the refrigerator that wasn't loaded with booze or other beverages... Good Wi-Fi – having status with Marriott enabled us to use the Wi-Fi for free... Staff were very professional and friendly, creating a welcoming atmosphere... Would stay here again primarily due to the central location – easy to walk around downtown and to get to the waterfront or hop on the trolley...
  • Gail
    Gail
    Sep 2022 3 contributions
    ...Whenever I travel to San Diego, the Westin Hotel in the Gaslamp Quarter is my go-to place to stay. It is close to the harbor, fine dining and shopping... The service is exceptional from the professional staff, front desk, housekeeping and inhouse dining staff... Everyone has a smile on their face and a willingness to help with making my trip comfortable and enjoyable... The room overlooked the bay from an upper floor and that was a delightful view every morning... The room was quiet and well maintained... I loved the comfortable bed big pillows... Who couldn't enjoy a good night's sleep in that environment...
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Kevin W wrote a review Nov 2023
3 contributions
What an amazing Hotel!! Diana took care of my room like it was my own house. Lorvett took care of me in the restaurant/bar like I was a houseguest in her house! Lorvett is a true asset to the Westin, and makes everyone feel at home here. She is truly amazing and you are lucky to have her. And I will never forget how good Diana was to me in taking care of my room. I felt like I was home for the holidays thanks to these two. Thank you guys so much for my beautiful stay here. And many thanks to Diana and Lorvett for making me feel like this was my house. Be back to the Westin SOON!!!
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 2 weeks ago
Dear V9448LPkevinw, Thank you for being our guest at The Westin San Diego Gaslamp Quarter and for your feedback. We are delighted that you thoroughly enjoyed your stay with us. We truly appreciate your gracious comments about Diana and Lorvett and their attentive hospitality. We are indeed fortunate to have them as a part of our team and are proud of their commitment to providing exceptional service. It will be our pleasure to share your kind compliments with them acknowledging their devotion to enriching guest experiences. Furthermore, we are also excited to learn that you have already chosen to stay with us again on your next visit to San Diego and we look forward to having the pleasure of hosting you once more. Until then, wish you safe travels! Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AdamInDC2 wrote a review Nov 2023
Washington, DC15 contributions
The Westin Gaslamp Quarter is a very large, unexceptional convention hotel. The staff tries hard. Housekeeping is first rate. Solid buffet breakfast with friendly and efficient staff. But the hotel feels a bit rundown and not at all luxurious. Very noisy. There were maintenance issues, including a thermostat that had a mind of its own. Hotel is centrally located and the views from the higher floors are nice, especially those facing the bay. Our suite was spacious but not plush or elegant.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 3 weeks ago
Dear AdamInDC2, We appreciate your valuable feedback regarding your time with us. We want to thoughtfully craft experiences to ensure our guests have a comfortable stay; therefore, we hope you will accept our apologies for the inconvenience and frustration you experienced due to the concerns you had in your guestroom. We have addressed this with the relevant team so that they can fix them immediately. We have also noted your comments about the overall look and feel of our property and this will be shared with the appropriate individuals for future modernization plans for our hotel. On a positive note, we are glad you enjoyed our delicious breakfast and appreciated the exceptional service you received from our associates. We are also happy to learn that scenic views from your accommodations enhanced your time. Thank you for sharing your observations, and we look forward to welcoming you back soon. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark P wrote a review Nov 2023
1 contribution
Special thanks for the kindness and courtesy extended by guest registration staff - Lezly and Judy. Both were super efficient making multiple reservation changes and adjustments all the while with the sincerest of smiles. Put me instantly at ease, they truly made me feel like a valued guest. Can't wait to come back!
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Date of stay: November 2023Trip type: Traveled with friends
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 3 weeks ago
Dear I621CKmarkp, Thank you for choosing The Westin San Diego Gaslamp Quarter and for your kind feedback. We are happy to know you had an excellent time with us. It is also great to know about the exceptional service you received from Lezly and Judy and how they exceeded your expectations. We will enjoy sharing your compliments with them acknowledging their devotion to enriching guest experiences and making your stay more memorable. It is always a joy to see our guests excited about returning; we look forward to your next visit. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jj407 wrote a review Nov 2023
Phoenix, Arizona24 contributions
+1
Stayed here for a conference, and the facilities for that were ok. The room was very disappointing. I did the mobile check-in when prompted the day before with no issues. The day we checked in the entire reservation disappeared from the Bonvoy app. Called the Marriott number, and they said they had no record of my reservation and recommended I make a new one (super unhelpful). I called the hotel directly, and they said they had me in their system so I hoped it would be fine checking in. When we arrived, the front desk said they had no king rooms left and offered to upgrade us to a higher floor for the inconvenience. I thought, oh that’s nice of them. Then they said “ that would be $30 a night.” It felt very cheap and misleading, and we still wouldn’t have a king bed! Later I checked the app, and there were plenty of king rooms available. So then we check in, and the room seems underwhelming but we have to rush out to a dinner reservation. When we arrive back later, I sit on the bed, and it is terrible. Like soft, lumpy, feels like it’s 20 years old kind of terrible. I call the front desk, and they said “Oh, the Westin Heavenly beds feel soft to some people.” I’ve stayed in plenty of Westins and love the heavenly beds, and this is not it. I said we were tired and would prefer to stay put if all the beds were similar. The front desk agent said she would check with her manager and put me on hold for 15 minutes. I gave up and we went to sleep (they called back about 25 minutes later, but we ignored since we were trying to go to sleep). The more we looked in the room the next day, the more run down it felt. The shower was gross with buildup and mold, the bathroom door was dented and scuffed, and there were stains multiple places on the walls. The water pressure in the shower was pretty bad (shower head really needs to be descaled). Just so disappointing and did not feel like a Westin at all to me. Some positives were the concierge (very nice and good recommendations), restaurant bar/area was good, and housekeeping was great. The room felt clean, just very rundown and in need of maintenance. There were lots of usb ports which is nice, and the blackout curtains worked great. The location is very convenient too. But overall would not stay again due to the shower/bed.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 3 weeks ago
Dear jj407, First and foremost, we truly value your loyalty to our brand. Having said that, we regret the reservation-related problems you faced and not being able to provide you with a guestroom of your choice. Furthermore, we want to extend our apologies for not meeting your expectations with the comfort of the bed and for the oversights and maintenance issues you encountered. We have taken proper action to address the concerns you mentioned in keeping with our commitment to providing comfortable accommodation and thoughtful service to our guests. On a positive note, we are glad to know you were pleased with our optimal location and the hospitality of our concierge and housekeeping associates. Thank you for your valuable feedback. We hope you will allow us another opportunity to make a favorable impression, and we wish you all the best with your travels. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn Y wrote a review Oct 2023
1 contribution
Lorveti and Taylor with manager, Michael at the Bronze Bird Restaurant are a dream team. Attentive, happy people, served us and made us feel so welcomed. Overall, hotel was clean, efficiently run, nice spacious rooms. Definitely would return.
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Date of stay: October 2023
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Trip type: Traveled with friends
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 4 weeks ago
Dear kathryny776, Thank you for your thoughtful review and the lively things you had to say about The Westin San Diego Gaslamp Quarter, a refreshing retreat here in San Diego. It is a pleasure knowing how much you enjoyed our spacious guestrooms and our signature Westin Heavenly Bed®. We are also glad to read that our attentive associates helped to elevate your visit; we will share your enlivening compliments with them, and we are grateful for your recognition of their excellent service. Thank you once more for your feedback, and we sincerely appreciate your dedication to staying with us again; we are looking forward to it. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather R wrote a review Oct 2023
1 contribution
The staff in the restaurant was absolutely amazing willing to help. The coffee shop they were on point I asked for 10 shots of espresso and five other things in my coffee. She repeated the order nailed it, and the coffee was amazing. thank you so much for such a great stay.
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Date of stay: October 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 4 weeks ago
Dear heatherrL5246IL, Thank you for choosing The Westin San Diego Gaslamp Quarter and for your thoughtful feedback. We are pleased to read you enjoyed your stay and we appreciate your gracious comments about our restaurant associates and their attentive hospitality. We are proud of their commitment to providing exceptional service, and we will enjoy sharing your compliments with them acknowledging their devotion to enriching guest experiences. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy B wrote a review Oct 2023
Berkeley3 contributions
Very comfortable and central, although also expensive. Zozima the concierge was awesome! I was leading a conference and at the last minute saw I had forgotten to copy something. She made it happen instantly -- great person, great service!
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Date of stay: October 2023Trip type: Traveled on business
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 5 weeks ago
Dear B879BZkathyb, Thank you for staying at Westin San Diego Gaslamp Quarter and for your feedback. We appreciate your gracious comments about our central location, Zozima and their attentive hospitality. We are proud of their commitment to providing exceptional service, and we will enjoy sharing your compliments with them, acknowledging their devotion to enriching guest experiences. Thank you again, and we look forward to welcoming you back soon. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steaky wrote a review Oct 2023
1 contribution
I've stayed at many hotels and never bother to leave reviews but just had to rave about Zozima; she really knew her stuff, her recommendations were amazing and she's so very personable! Definitely the highlight of my stay!
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Date of stay: October 2023
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded Oct 26, 2023
Dear Guest, Thank you for staying at The Westin San Diego Gaslamp Quarter and for your feedback. We appreciate your gracious comments about Zozima and her attentive hospitality. We are proud of her commitment to providing exceptional service, and we will enjoy sharing your compliments with her acknowledging her devotion to enriching guest experiences. Thank you again, and we look forward to welcoming you back soon. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catlover99 wrote a review Oct 2023
1 contribution
I had an excellent stay at the Westin Gaslamp. I arrived a little bit earlier than expected, but luckily the front desk was able to accommodate an early check in. The room itself was spotless and I slept like a baby with how comfy the bed was. Plus, the hotel is in close proximity to lots of restaurants in Gaslamp and only a short drive away from tourist attractions. I’m especially grateful for your wonderful to concierge, Zozima. Zozima made me feel welcomed and she was incredibly patient with all of my questions. She even set up a lovely reservation at Greystone Steakhouse, which couldn’t have been a better place to celebrate my partner’s birthday. Her service alone would make me want to come back to visit!
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Date of stay: October 2023
Value
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Trip type: Traveled solo
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded Oct 25, 2023
Dear catfanatic99, Thank you for evaluating your visit to The Westin San Diego Gaslamp Quarter. We are glad you were able to sleep well in our signature Westin Heavenly Bed® and awake refreshed and ready to experience all that the Gaslamp Quarter has to offer. We also appreciate your gracious comments about Zozima and her attentive hospitality. We are proud of her commitment to providing exceptional service, and we will enjoy sharing your compliments with her acknowledging her devotion to enriching guest experiences. Thank you once more for your recommendation, and we sincerely appreciate your dedication to staying with us again; we are looking forward to it. Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christopher S wrote a review Oct 2023
1 contribution
Hotel is well appointed, clean, modern and in a great location. On top of that, the customer service was outstanding. Kudos to the Bartender Lorvett at the Bronze Bird Bar, she rocks! I will definitely stay here again when I come back to San Diego.
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Date of stay: October 2023
Value
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded Oct 13, 2023
Dear christophersQ8867SP, Thank you for choosing The Westin San Diego Gaslamp Quarter and sharing your experience. We are glad you liked our location in the heart of San Diego's famous Gaslamp Quarter. We are also happy to know you loved our well-maintained guestroom and that our devoted associates, especially Lorvett, took great care of you. We will certainly share your praises with her. It is always a joy to see our guests are excited about returning; we look forward to it! Be Well, John Ford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$211 - $327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin gaslamp quarter, san diego hotel san diego
FORMERLY KNOWN AS
The Westin Horton Plaza San Diego
LOCATION
United StatesCaliforniaSan DiegoDowntown
NUMBER OF ROOMS
450
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THE WESTIN SAN DIEGO GASLAMP QUARTER - Updated 2023 Prices & Hotel Reviews (CA)

Frequently Asked Questions about The Westin San Diego Gaslamp Quarter
Which popular attractions are close to The Westin San Diego Gaslamp Quarter?
Nearby attractions include The Shout! House (0.2 miles), Murder N’ Mayhem (0.3 miles), and San Diego Nightlife Tours (0.2 miles).
What are some of the property amenities at The Westin San Diego Gaslamp Quarter?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin San Diego Gaslamp Quarter?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin San Diego Gaslamp Quarter?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin San Diego Gaslamp Quarter?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Westin San Diego Gaslamp Quarter?
Conveniently located restaurants include Richard Walker's Pancake House, Cafe 222, and Ghirardelli Ice Cream & Chocolate Shop.
Are there opportunities to exercise at The Westin San Diego Gaslamp Quarter?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Is The Westin San Diego Gaslamp Quarter located near the city center?
Yes, it is 0.4 miles away from the center of San Diego.
Are any cleaning services offered at The Westin San Diego Gaslamp Quarter?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin San Diego Gaslamp Quarter?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin San Diego Gaslamp Quarter offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.