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Full view
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Room & Suite (33)
Dining (8)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin San Diego Gaslamp Quarter
Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#163 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
*Reviews prior to our 2020 renovation have been removed by TripAdvisor to ensure our rating reflects the current guest experience. *The Westin San Diego Gaslamp Quarter is an urban haven located at the Gateway to San Diego’s vibrant dining and entertainment district, the Gaslamp Quarter. Just steps away from local boutiques, galleries, restaurants and nightlife, four blocks away from San Diego Convention Center and a short walk to Petco Park, you’ll make the most of your time in America’s Finest City. With striking bay and cityscape views, all newly renovated accommodations feature Westin Heavenly® Beds, 55-inch smart TVs and mini-fridges. Filled with the vibrant energy of downtown, guests are welcomed in an open and energetic lobby. Stop by our on-site restaurant and bar for local So Cal cuisine and patio dining. With a reimagined lobby and flexible 4th-floor Garden Terrace, the hotel offers a one-of-a-kind downtown offering that provides indoor/outdoor event options for those guests craving an authentic SoCal experience.
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Room & Suite (33)33
Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Kids stay free
Valet parking
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Bicycle tours
Bowling offsite
Patio
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
242Restaurantswithin 0.3 miles
75Attractionswithin 0.3 miles
Contact
910 Broadway Circle, San Diego, CA 92101-6114
Getting there
Santa Fe Depot9 min
Rental CarsSee rental cars from $17/day
52Reviews2Q+A5Room tips
Reviews
Traveler rating
- 40
- 2
- 5
- 3
- 2
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
10 Star, not 5 lol Juan and Emma who I had the most interaction with were Spectacular. Georgia was also extremely helpful at check in. I was in sales all my life, these 3 employees would have been working for me, because I would have hired them away from you!! Helpful in every way with knowledge and smiles to match their outstanding personalities. I did a lot of Consulting work for the Hyatt Corporation headquarters in Chicago. Juan and Emma should be rewarded for excellence above and beyond any normal experience. Georgia as well. Thank you Westin Gas Lamp GM . These people make you look really good. I am sure your an outstanding GM it shows in your First line of Contact and throughout my stay. Warmest Regards and a Heartfelt “ Thank You” George E Nelson 619-852-7680…
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded today
Dear 1218-1220, Thank you for taking the time to share your experience at The Westin San Diego Gaslamp Quarter. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the San Diego area. Be Well, John Ford General Manager
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This trip started poorly however was quickly turned around by the General Manager John Ford, Operations Director Georgia Jimenez and staff such as April. Tremendous customer service and leadership. They made this a special trip for my family and I by going well above any level of expectation o could have placed. Mr Ford and his team spent time with and took a special interest in my family, acknowledged my anniversary in such a special manner and interacted with us daily. This was not just because I was an elite member, it’s was obviously at the core of the strong leadership and Custer service standard they provide all guest. The hotel kitchen has limited openings and hours but the food was excellent and the service impeccable. I was so impressed I have referred the hotel to my executive peer group at work as our place to stay in San Diego while conducting work. I have never been so impressed by a hotel leadership team in all my travels. They are a perfect example of how to run a hotel.…
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: The hotel isn’t directly in the gas lamp but was close enough.
It’s not near the areas where the...
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Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded today
Dear JohnathanB1, Thank you for staying at The Westin San Diego Gaslamp Quarter and for sharing your experience with fellow travelers. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. It was our pleasure having you, and we look forward to seeing you on your next trip to the area. Be Well, John Ford General Manager
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I highly recommend this property!! , right off the bat We we’re greeted by Georgia and Gabriella at the front Desk! They did everything they could to make or stay as pleasant as possible and handed bottle of champagne with 2 glasses and made sure we were completely satisfied with a room amenities and took care of every detail while we were there! This location is close to everything you even get vouchers to boat rides along with great recommendations by the staff and location is first Cabin!!
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Date of stay: June 2021Trip type: Traveled with friends
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 4 days ago
Dear WorldCappers, Thank you for the generous rating of our hotel. The Westin San Diego Gaslamp Quarter is energized by welcoming our guests to the San Diego area with excellent amenities and a convenient location. We are pleased you enjoyed the courteous service provided by our associates, especially Georgia and Gabriella, and we hope you will come back to see us soon. Be Well, John Ford General Manager
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Westin gas lamp great location, atmosphere, parking attendants all of them extremely helpful and Aria at on premises restaurant was a joy to chat with. Great job everyone and room was extremely clean and well kept.
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 4 days ago
Dear 753grantc, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin San Diego Gaslamp Quarter. Thank you for your generous comments regarding the courteous service provided by our associates, especially Aria. We are excited to share your kind remarks with them. Thank you for being our guest, and we hope to welcome you back very soon. Be Well, John Ford General Manager
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During a recent trip I was saddened to see this hotel deteriorate in quality. Physically, the hotel looks great, but the soft product is terrible. From the elite benefits (none for Titanium)-- no upgrade (just downgrade from water view), no breakfast benefit (even though it was available for sale), and no housekeeping (even after asking multiple times). The staff (outside of the restaurant--which was actually pretty good) was overworked and clearly did not want to be there as they would constantly be rolling their eyes. It would appear from their comments to me that they are running at 25% staff for a 100% full hotel. Clearly hotels were struggling, but this one is being plain greedy. Note: pretty good covid precautions.
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Date of stay: May 2021
Value
Cleanliness
Service
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin San Diego Gaslamp Quarter
Responded 6 days ago
Dear sam0sa, Thank you for your loyalty to our brand. We strive to always meet all expectations, and we are sorry this was not your experience. Please know that upgrades are based solely on availability, and we regret there was not one available when you arrived. We will share your feedback with our staff to ensure our loyal travelers are receiving the experience they expect and deserve. It was a pleasure having you as our guest, and we hope to welcome you back soon. Be Well, John Ford General Manager
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PRICE RANGE
$191 - $385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin gaslamp quarter, san diego hotel san diego
FORMERLY KNOWN AS
The Westin Horton Plaza San Diego
LOCATION
United StatesCaliforniaSan DiegoDowntown
NUMBER OF ROOMS
450
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Claim Your Listing Frequently Asked Questions about The Westin San Diego Gaslamp Quarter
Which popular attractions are close to The Westin San Diego Gaslamp Quarter?
Nearby attractions include The Shout! House (0.2 miles), Murder N’ Mayhem (0.3 miles), and San Diego Club Crawl (0.2 miles).
What are some of the property amenities at The Westin San Diego Gaslamp Quarter?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin San Diego Gaslamp Quarter?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin San Diego Gaslamp Quarter?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin San Diego Gaslamp Quarter?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Westin San Diego Gaslamp Quarter?
Conveniently located restaurants include Richard Walker's Pancake House, Cafe 222, and La Puerta.
Are there opportunities to exercise at The Westin San Diego Gaslamp Quarter?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Is The Westin San Diego Gaslamp Quarter located near the city center?
Yes, it is 0.4 miles away from the center of San Diego.
Are any cleaning services offered at The Westin San Diego Gaslamp Quarter?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin San Diego Gaslamp Quarter?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin San Diego Gaslamp Quarter offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.