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Hotel Karlan San Diego - a DoubleTree by Hilton

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14455 Penasquitos Dr, San Diego, CA 92129-1603
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About

#88 of 283 hotels in San Diego
Location
4.4
Cleanliness
4.2
Service
4.3
Value
4.1
North of downtown San Diego and the International Airport, our hotel is lined with beautiful trees and flowers. We have a full-service restaurant, Asado Grill, with both indoor and outdoor seating. Enjoy a cocktail at our Black Horse Pub and take in the panoramic views. Close to The San Diego Zoo's Safari Park, wineries and popular the North County Fair Shopping Center. Experience our welcoming staff and signature DoubleTree Chocolate Chip Cookies.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English, Spanish
539Reviews12Q+A51Room tips
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pasowine wrote a review Feb 2020
Paso Robles, California5371 contributions338 helpful votes
+1
We stayed here while visiting relatives in San Diego. The price was right and it was very convenient to freeways and access to everything, albeit a bit north of San Diego. Easy to get to La Jolla though, and actually some good shopping areas nearby, along with a huge Costco close. Although the hotel was a bit run down, I must commend ALL the staff. They were tremendous. So helpful, friendly, and customer service oriented! We especially enjoyed the bartender at the bar (a short 100 yard walk from the main building). The front desk was super as well and even the housekeeping staff was friendly. The place is quite spread out - and quite peculiar to navigate by walking to rooms from the front desk (up, down, around). We first were located far away but it seemed so isolated that we got moved closer to the main building. It was cold and the sun sets early in winter, so didn't do anything outside, but it did look like a nice pool area. Our room was OK and certainly acceptable.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Room with Balcony up high and near main building
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Figs3 wrote a review Jan 2020
Placentia, California306 contributions57 helpful votes
+1
We stayed three nights. The price was very good and the room was spacious. The room looked more like an apartment than anything else. The room seemed like it have been upgraded in certain areas but have completely let go in others. The front desk was not clear about breakfast. Would I stay in this hotel? The answer is no even with the good price we were given.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Diligent Diner wrote a review Dec 2019
Toronto, Canada1162 contributions87 helpful votes
+1
If you don't need to stay inside the city, the location is perfect, right off I-15. A convenient, mostly-highway 25-minute drive will get you to downtown San Diego. The hotel is laid out like a Mexican resort, with multiple two- or three- level buildings sprawled across the large property. A dense row of trees isolates you from any noise from the street or the nearby highway, and large, mostly empty ground level parking lots surround the compound. The rooms are large, comfortable, and well maintained, half of them with a balcony facing the large swimming pool. The king size bed is comfortable, and we rarely heard our neighbours. The air conditioning/heating unit, though, is very loud, even when you lower the fan to minimum - I measured 55 dB(A) at 1m. At its default full setting, it can be loud enough to keep you up at night. Wifi connection is excellent. I got 33 mbps download and 27 mbps upload speeds, with an impressive 3ms ping; can't ask for any better than that. The bathroom is poorly designed. No matter how we aimed the showerhead, water kept dripping down the shower curtain and pooling all over the bathroom. It seems the problem has been there for a while, based on the condition of the walls near the floor. The walkways along the buildings appeared poorly maintained. When it rains, water leaks through cracks in the level above, and more alarmingly, through light fixtures, creating puddles, turning the elevated pathways into an obstacle course. Staff at the hotel is very friendly and helpful, all eager to make your stay comfortable. There are two restaurants inside the complex, a breakfast joint and a bar. The breakfast place - Asado Grill - is nice and quiet, and offers a diversified breakfast buffet from 6am to 10am. The food is good and the waitstaff is wonderful, but at $19 a person before tax and tip, it's a bit steep, especially when you can get a decent breakfast for $6 at the Jack in the Box across the street. We didn't try the in-house bar or room service. Checkout was smooth and quick, with none of the surprise charges you see in some other hotels.
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Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Karin S wrote a review Dec 2019
2 contributions4 helpful votes
The hotel is closing next week and you can tell they don't care any longer about the maintenance or customer experience. The grounds were unkept, the reservation was not correct, I was lied to upon checking in. etc.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from John-HiltonHelp, on behalf of management at Hotel Karlan San Diego - a DoubleTree by Hilton
Responded Jan 2, 2020
Dear Karin S, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that the next time you’re in the area you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cpwilk4 wrote a review Dec 2019
1 contribution2 helpful votes
Clean, service was excellent. Staff at breakfast was awesome, very friendly. Would love to stay again. Front desk staff was friendly and explained what’s was needed. Offered warm cookies which was super. .
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Edgar M wrote a review Dec 2019
United States1 contribution2 helpful votes
Every time I Stay here I had a good experience. All the workers are pleasant and helpful. My room was clean and comfy. Love their complimentary bottles of water and cookies. Very satisfied stay and I'll be back.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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hcy362 wrote a review Dec 2019
1 contribution3 helpful votes
I’ve loved staying at Double Trees before, but the bathroom in our room was filthy, the pool and hot tub were NOT maintained (completely filthy), however the staff was friendly. I don’t think I’d stay at this location again - especially since my daughter wanted to go swimming and couldn’t.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from John-HiltonHelp, on behalf of management at Hotel Karlan San Diego - a DoubleTree by Hilton
Responded Dec 26, 2019
Dear hcy362, Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and while we’re so happy you received friendly service from our staff, we are very sorry for the cleanliness issues encountered in your room and at our pool. We will address your comments with our team as we work to improve our guest experience. Your input is genuinely helpful, and we hope you will come visit us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
laurencejarnold wrote a review Dec 2019
Hacienda Heights, California6 contributions14 helpful votes
This is an upscale hotel in the middle of a very nice Northern San Diego neighborhood. Close to both chain and independent restaurants, many stores, and major roads. Rooms are immaculate, with pretty views. The staff is fantastic.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Oswaldo Guzman wrote a review Dec 2019
Katy, Texas11 contributions21 helpful votes
I am going to start with the positive highlight of this property and that is the service. Every member of the guest services team goes above and beyond to help. Patricia at the Asado Grill helped me start my morning on the bright side and just because of her and the rest of the team members I will stay at this hotel again if my travels bring me to the area. On the other hand, some areas of the hotel need and uplift especially the open-air corridor connecting the rooms. It will be a great idea to install heaters as it can get quite cool in the San Diego area in October. Corridors also will benefit from additional lighting to make feel safer and more welcoming. Another aspect I did not enjoy about this property was that to access the restaurant/breakfast area I need it to walk outside the lobby throughout an uncover. Thankfully, although cool it was not raining, However, I can imagine during the rainy season this can be challenging for guests. Finally, the rooms and bathroom were spacious with a Balcony and roll-in showers are available upon requests for guests with limited mobility.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from John-HiltonHelp, on behalf of management at Hotel Karlan San Diego - a DoubleTree by Hilton
Responded Dec 20, 2019
Dear TheTravelerOnWheels, Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and while we’re so happy you received friendly service from our staff, we are very sorry for the issues encountered throughout our common areas. We will address your comments with our team as we work to improve our guest experience. Your input is genuinely helpful, and we hope you will come visit us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
somewhere2goplease wrote a review Dec 2019
Lexington, Kentucky33 contributions57 helpful votes
+1
This is a very unique property that has a lot of potential. The grounds are simply amazing with nice views, good landscaping and an attractive pool area. In addition, the breakfast area has an amazing view of the grounds and offers a good selection of food. The staff were all friendly and very professional. The only drawback was the quality of the room. To be frank, it was gross. I had stains on my sheet, stains on my countertop and mold in my shower. If the room wasn’t so nasty. This place would be a ten.
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from John-HiltonHelp, on behalf of management at Hotel Karlan San Diego - a DoubleTree by Hilton
Responded Dec 14, 2019
Dear somewhere2goplease, Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and while we’re so happy you received friendly service from our staff and loved our grounds, we are very sorry for the condition of your room. We will address your comments with our team as we work to improve our guest experience. Your input is genuinely helpful, and we hope you will come visit us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
doubletree by hilton golf resort san diego hotel san diego, doubletree san diego, doubletree hotel san diego
FORMERLY KNOWN AS
DoubleTree by Hilton Golf Resort San Diego
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
174
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Frequently Asked Questions about Hotel Karlan San Diego - a DoubleTree by Hilton
Which popular attractions are close to Hotel Karlan San Diego - a DoubleTree by Hilton?
Nearby attractions include Angelika Film Center & Café - Carmel Mountain (0.6 miles).
What are some of the property amenities at Hotel Karlan San Diego - a DoubleTree by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Karlan San Diego - a DoubleTree by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Karlan San Diego - a DoubleTree by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Karlan San Diego - a DoubleTree by Hilton?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hotel Karlan San Diego - a DoubleTree by Hilton?
Conveniently located restaurants include Cafe Luna, California Pizza Kitchen, and Olive Garden.
Are there opportunities to exercise at Hotel Karlan San Diego - a DoubleTree by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Karlan San Diego - a DoubleTree by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Karlan San Diego - a DoubleTree by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Karlan San Diego - a DoubleTree by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Karlan San Diego - a DoubleTree by Hilton?
The staff speaks multiple languages, including English and Spanish.