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Hotel Point Loma

Traveler (51)
Room & Suite (22)
Dining (1)

About

#238 of 292 hotels in San Diego
Location
Cleanliness
Service
Value
The Hotel Point Loma has competitive rates for hotels in San Diego. We are conveniently located near the San Diego Harbor, San Diego Airport, and ten minutes from both the San Diego Zoo and SeaWorld.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget

Location

Full view
82Good for walkers
Grade: 82 out of 100
42Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
238Reviews
3Q+A
40Room tips
Traveler rating
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Popular mentions
The only two good things about the room was the location and the extra space with the kitchen. That said, the kitchen did not include any sort of dishes or cooking utensils, the blinds were broken (we used a piece of cardboard to ensure privacy as our window was on the street), the furniture was visibly worn (one chair was broken), there was no clock in the room, and the floor was so dirty my wife's feet were black with dirt within 15 minutes of walking around. Spend a few bucks extra and go somewhere else.
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Hotel Point Loma violated city code by renting out a property that violated the basic tenets of appropriate retail lodging— safety, security, proper plumbing, sanitation, functioning smoke alarm & cleanliness among others. TV didn't work, toilet leaked, no battery in the smoke alarm, broken/torn window shade on ground floor at corner of two streets, no supplies in the kitchenette, no light bulb in the kitchenette, dirty and not welcoming in any manner. No way that 3 people could have stayed there as advertised. My daughter's room was a bit better but still not great. Managment was totally unresponsive to requests for repair and maintenance and made no acccomadations to the bill even when requested . . . we also found that booking.com takes a huge cut on room rates as the street rate was about $70/night and we had to pay $120/night for terrible accommodations . . . DO NOT STAY HERE FOR ANY REASON!!
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+1
IT'S A COMPLETE DIVE. THIS IS THE DIRTIEST, NASTIEST "HOTEL" I HAVE EVER SEEN. STAY AWAY. I left after one, very unpleasant night. Dog feces right by the front door to the unit. (More all along the pathway to the unit. ) Vomit by the soda machine never cleaned up I could hear people in other rooms and around the property vomiting all night. The walls and ceilings are very thin but even so, is this some type of known drug house? Or alcoholic's flop? Unit advertised as kitchenette. There was a 2 burner surface, fridge & microwave. All were dirty. Absolutely nothing to cook with. No pans. The only kitchen items were a few odds & ends that look like other guests just left them. No dishwasher. (Which from the dirty condition of the room tells not to ever use anything in the "kitchen") No dish soap No sponge No kitchen towels No paper towels The fridge stank upon opening it. It was dirty inside and out. Long black hair inside. I brought gorceries with me because I booked 3 days. I had to put them in there but left them when I left. The bathroom was unsanitary. Blood spots on the wall. Mysterious, tiny, black spots all over the shower wall that started to smear while I was showering. Worst of all was the fact that when I turned on the faucet in the bathroom, the water sprayed & dripped from 3 different leaks under the sink into the cabinet below. I would not have ever known except it started to run out onto the floor. The entire sink unit was detaching from the wall. There were only 2, very small towels in the bathroom & they were dingy gray, allegedly white at some point. The toilet paper roll was half wet with some pinkish colored goo? Dropped in the toilet & put back on? No hotel should ever allow a guest in a room like this. I brought some clorox wipes & paper towels with me & used them all and the unit was still dirty. At least half of all the light fixtures were either burned out or had no bulbs in them whatsoever. Now I understand why: the better not to see the filth. I checked in late afternoon, dropped my stuff & headed back out. I didn't return until about 7 pm. There was a lot of yuck I never saw until morning when I opened the very stained curtains. Should I go on? Do not believe one single positive review about this property. It is disgusting. I reported problems to Expedia, they could not get ahold of any manager to get my money back. STAY AWAY.
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Response from GM_Front_Desk, General Manager at Hotel Point Loma
Responded Jan 23, 2019
Thank you for your valuable feedback about your recent visit with us. It is disheartening to know that your stay did not live up to your expectations. Your review will be shared with our team to help us improve. We do hope you will come back and stay with us again and allow us the chance to give you a better visit.
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Excellent location, simple, clean, and comfortable room, friendly and helpful staff. The parking lot is small, they’ve made the most of the space, but it is problematic. If you like plush, this is not for you. If you like German/Austrian minimalism, you will appreciate the clarity. The room had everything I needed for my four-day stay and I slept better than I have in four and five star chains.
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Response from FrontDesk_GM, General Manager at Hotel Point Loma
Responded Oct 31, 2018
Here at Hotel Point Loma, we hope to offer each guest a comfortable stay along with friendly service. We are thrilled to learn we delivered both these aspects during your four-day stay with us! It is especially nice to see that we were able to deliver a great night's sleep that rivals more expensive accommodations. Thank you for sharing your complimentary review. We look forward to welcoming you back should you be in San Diego again.
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Very nice remodeled hotel and rooms. Will definitely stay again. Staff was wonderful. Parking can be tight and not always a space but there is street parking. I just moved my car from street to parking lot when spot opened. Great stay and price.
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Response from FrontDesk_GM, General Manager at Hotel Point Loma
Responded Oct 15, 2018
Dear Margaret, Thank you for letting us know about your five-star experience with us here at Hotel Point Loma! It's great to see that we were able to meet your expectations by providing welcoming rooms and friendly service. Our apologies for any busyness in the parking lot, we're happy that everything worked out well for you. We truly appreciate your business and would be delighted to serve you again.
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PRICE RANGE
$95 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
point loma hotel san diegopoint loma motel
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
14
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