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Western Inn Old Town

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3889 Arista St, San Diego, CA 92110-3004
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (70)
Room & Suite (139)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Western Inn Old Town
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#143 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Located in the heart of Old Town San Diego, our hotel is just a 5 minute walk to Old Town dining and shopping. Our central locations puts you right at the entrance to the 5 freeway and 8 freeway so that you are mere minutes away from major attractions Sea World, the World Famous San Diego Zoo, Downtown, The Gaslamp Quarter, Balboa Park, San Diego Beaches, the San Diego International Airport and more... If you are a family member of one of our brave men and women serving in the military we are a 5 minute drive to the MCRD and a 5 minute walk to the Old Town Trolley station. All our rooms come with hair dryer, iron and ironing board, free wifi, coffee and coffee maker. We have a small business center located in the lobby, covered parking and a daily continental breakfast. Ask the front desk staff for discounted attraction ticket information to the major spots as well as the USS Midway, Old Town Trolley Tours and San Diego Harbor Excursions
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Boating
Hiking
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Street parking
Wifi
Vending machine
Fishing
Taxi service
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Sun terrace
First aid kit
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Microwave
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
411Reviews10Q+A69Room tips
Traveler rating
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Popular mentions
KB2021 wrote a review Jul 2021
1 contribution
Wonderful room, well maintained areas, and an extremely friendly staff. What more could one ask for? Whenever i call for a reservation it’s as simple as making the reservation myself. Keep it up guys great work!
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Date of stay: July 2021Trip type: Traveled with friends
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Response from Guest Relations Manager, Other at Western Inn Old Town
Responded Jul 7, 2021
Hello 457kwameb, We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
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Robert A wrote a review Apr 2021
Colorado Springs, Colorado6 contributions1 helpful vote
Pics online look great. If location is your ONLY CONCERN, great. The staff here is amazing, but the owners should be ashamed of themselves. This place is a dive. It is falling apart. Bathroom needs gutted entirely. Entire space needs new g]drywall repair and paint, Paint is peeling. In general - Very bad condition. Beds not comfortable. Sad place.
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Date of stay: April 2021
Rooms
Location
Service
1 Helpful vote
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Response from Sanjay Patel, General Manager at Western Inn Old Town
Responded Apr 30, 2021
Dear Guest We are sorry that you did not enjoy your stay. We try to go out of our way to make every guest happy, If you informed us while your stay we could have moved you, as far as our bed it is only 2 years old but it could have not met your need as far as hardness or softness.
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Daniela S wrote a review Apr 2021
1 contribution
This location was perfect for my recent stay in San Diego. It is right on I-5 highway, 8 highway which takes you anywhere in San Diego. Close to the beaches, downtown, Mission Valley, and all the major things in the area. Airport is 5 minutes away by car and lets not forget that it is walking distance from old town strip where you can dine at fabulous places. I was able to walk to Happy hour! In addition, the staff went above and beyond when I needed something. They felt like family. Clean rooms and just necessary to make my stay enjoyable.
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Date of stay: March 2021
Value
Location
Service
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Response from Tina M, Other at Western Inn Old Town
Responded Apr 11, 2021
Hi V550TPdanielas, We are indeed grateful that you find our place clean and comfortable. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are very happy to learn that your stay was so peaceful, and we hope to see you again.
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KB23 wrote a review Apr 2021
1 contribution
Friendly and efficient staff. Can’t complain, had a great stay. Elevator was close to the rooms but had great side exits. Rooms had ac, additional lamps and a tv. Will recommend. Thank you Western Inn!
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Date of stay: April 2021Trip type: Traveled solo
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Response from Tina M, Other at Western Inn Old Town
Responded Apr 1, 2021
Hi KB1777777, Good day! It means a lot to us that you've taken the time to share this positive experience at our Western Inn hotel and thank you so much for your kind compliments to our staff. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.
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Aza Ber Li wrote a review Sep 2020
San Diego, California3 contributions6 helpful votes
Last minute the day of I created a reservation for four nights at this property. I knew the location was in Old Town which is a tourism attraction area so I had some expectations. Upon arriving I did notice the hotel did look a little "old". I checked in via a glass window because their lobby is closed due to Covid-19. The hotel charges $10/per day for parking in their garage. Personally, I parked every night right in front of the property with street parking for free. As I was traveling to my assigned room I did notice the elevator and hallways could use extra cleaning and a man was smoking outside the room next to my room. When I opened the door I was shocked by how large the room was. As I was walking around the room I realized it was kind of tattered, dusty, and smelled like smoke (possibly from the neighbors). I am displeased that the staff would even booked that room with it's conditions. I immediately panicked and called the network I booked the reservation through. The represented advised that I chat with the front desk staff about cancelling and a refund. I requested to cancel the reservation and for a refund to the front desk staff. The staff member explained that because I was in the room for over 20 minutes I could not request a full refund. I was explaining that my intentions to cancel is based on having an autoimmune disease and being an asthmatic and I cannot stay in a dirty room or be around smoke especially during this pandemic. The staff member did explain he was going to remedy the situation by offering me another room and if the room was not up to par then he will take further steps. He took me another floor and offered me a suite. I would compliment them and state that their rooms are very large for the price and this would be good size for a family. The suite did look much cleaner, however, I did asked for the staff member to clean the air conditioner because it was visibly dusty. The remainder of my stay was nice. Housekeeping was great with cleaning my room everyday. It was interesting to see atypical people around the hotel and it was little concerning to see the police consistently riding around the property. There was one day when law enforcement was there for a situation I am unaware of. To be honest I did expect better from the reviews and photo of this property. However, this is a really good location in a tourism area, the rooms are a large size, and it very affordable.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip: Book a suite! It looks the cleanest.
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2 Helpful votes
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Response from Sanjay Patel, General Manager at Western Inn Old Town
Responded Sep 6, 2020
AzaBerLi07 , Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I do hope you'll return and let us show you a far better experience.
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PRICE RANGE
$69 - $176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
western inn and suites, western hotel san diego, western motel san diego
LOCATION
United StatesCaliforniaSan DiegoOld Town
NUMBER OF ROOMS
35
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Frequently Asked Questions about Western Inn Old Town
Which popular attractions are close to Western Inn Old Town?
Nearby attractions include Old Town Model Railroad Depot (0.1 miles), Sheriff's Museum (0.1 miles), and Whaley House Museum (0.2 miles).
What are some of the property amenities at Western Inn Old Town?
Some of the more popular amenities offered include free wifi, free breakfast, and room service.
Which room amenities are available at Western Inn Old Town?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Western Inn Old Town?
Guests can enjoy free breakfast during their stay.
Is parking available at Western Inn Old Town?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Western Inn Old Town?
Conveniently located restaurants include Harney Sushi, El Agave Restaurant & Tequileria, and Miguel's Cocina.
Are any cleaning services offered at Western Inn Old Town?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Western Inn Old Town?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Western Inn Old Town?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Western Inn Old Town?
Many travelers enjoy visiting Mormon Battalion Historic Site (0.3 miles), Whaley House Museum (0.2 miles), and Gaslamp Museum at the Davis-Horton House (3.3 miles).
Is Western Inn Old Town accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.