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Colonnade Hotel

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#21 of 82 Hotels in Boston
Certificate of Excellence
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2,933 Reviews from our TripAdvisor Community

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Showing 2,728: English reviews
Trinidad
Reviewed yesterday NEW

Excellent! This is the best way I can describe my experience. I received excellent customer service from the moment I arrived until I left the hotel. The doormen especially Norman was very helpful and courteous. He was always engaging with the guests and ensuring their needs were met. The Hotel is located next to Prudential Center and has easy access...

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Helpful?
Thank Lisa W
Milford, Massachusetts
Reviewed 4 days ago NEW

I stayed at the Collonade recently and can't say enough about how fantastic the staff were. They were very friendly, attentive, and professional. I went for a run in the morning and when I returned Norman was waiting for me with a cold bottle of water and a towel. The hotel was very nice and clean and is situated in...

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1Thank jingem03
Dublin, Ireland
Reviewed 5 days ago NEW

Enjoyed every moment of our five day stay at the Colonnade. We were quickly checked in by Dante who gave us a warm reception while being totally professional. Padam was really helpful in helping us arrange transport and Deneke was friendly also. The hotel is in a perfect location, the Prudential Centre is across the road and the T station...

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Helpful?
Thank deacy91
ColonnadeBoston, Guest Relations Manager at Colonnade Hotel, responded to this review

We are delighted to lean that you enjoyed every moment of your recent visit. Thank you for mentioning our professional and helpful staff members which we will be sure to share with them. We look forward to seeing you again during your next visit to Boston!

Reviewed 5 days ago NEW

I travel a lot but this is by far my favourite hotel. All the staff is amazing, very polite and helpful, the beds, sheets and pillows are very comfy and a very nice refridgerator in the room. I have used the roof top pool during the summer and it is amazing. The location is great as well.

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Helpful?
1Thank Barbararuth
ColonnadeBoston, Guest Relations Manager at Colonnade Hotel, responded to this review

It is wonderful to hear that you have become one of our valued, regular guests. Thanks for pointing out our luxe bedding, and refrigerators in every guestroom with complimentary bottled water. We hope to see you again during your next trip to Boston.

York, Pennsylvania
Reviewed 5 days ago NEW

I was in Boston for a conference and the Colonnade was one of the conference hotels. I was completely unfamiliar with the property, but trust me, I made the best decision possible. Although it's quite unassuming on the outside, once you enter the building you'll encounter first class all the way around. There is even a very pleasant scent throughout...

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1Thank A frequent traveler
ColonnadeBoston, Guest Relations Manager at Colonnade Hotel, responded to this review

Thank you for taking the time to provide us with your generous review. It is great to hear that you received the level of customer service which we strive to provide to all of our guests. We are delighted to learn that we have become your new home for your future visits to Boston.

Connecticut
Reviewed 6 days ago NEW

My wife and I have celebrated our wedding anniversary in Boston over the past several years. The location of this hotel places you within a short walk of the Prudential Center, Copley Square, Symphony Hall and great restaurants. The staff are friendly and the rooms are very comfortable, clean and quiet.

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1Thank Sailor-NHYC
Reviewed 1 week ago via mobile

Well, what can I say. This hotel has excelled in the customer service that it produces. The reception and concierge will go out of their way to accommodate, the house keeping are friendly and efficient and Jos brasserie is the perfect mixture of comfortable surroundings and the best cocktails. Can I say that all the bar staff Jon (my fave)...

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1Thank Kate J
ColonnadeBoston, Guest Relations Manager at Colonnade Hotel, responded to this review

We are overjoyed to learn that you had an unforgettable experience at The Colonnade Hotel and our French style restaurant, Brasserie Jo. We will be sure to pass along your kind mention to our friendly staff members who contributed to your visit- they will be delighted to hear your nice words and to know that their hard work does not...

Bognor Regis, United Kingdom
Reviewed 1 week ago

This is a convenient hotel with very friendly and caring staff, a matter of yards from the metro station. Buses stopped just a few yards away, and opposite was a good selection of restaurants. The room was comfortable, and tea and coffee facilities were available in the room. The hotel has a pool but this was locked and not in...

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Helpful?
1Thank Roger K
ColonnadeBoston, Guest Relations Manager at Colonnade Hotel, responded to this review

We appreciate you taking the time to leave us your review. Thank you for your nice mention of our friendly staff members and our comfortable, well-appointed guest rooms. However, we’re sorry to hear that your experience in our restaurant did not meet your expectations. Would you please contact us at gmATcolonnadehotel.com to further discuss your dining experience? We look forward...

Reviewed 2 weeks ago via mobile

This was my second time at this hotel. Everything was exceptional from the moment we walked in to the moment we left. The staff sincerely cares for customer's satisfaction, which is what makes the Colonnade stick out from all other hotels. If you are trying to decide between hotels, choose this one! This is a hotel that I will definitely...

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2Thank Andrew H
New York City, New York, USA
Reviewed 2 weeks ago

The lobby staff are very friendly. My room was very nice and comfortable. The only criticisms I have of the room is that there was a big man's shoe footprint on the bath mat, and there was no tissue box underneath the tissue caddy. The toiletries could have been a little more luxurious, but perfectly sufficient. The lobby is lovely...

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1Thank dgfvsxz
ColonnadeBoston, Guest Relations Manager at Colonnade Hotel, responded to this review

We are happy to learn that you had a pleasant stay with us during your recent trip to Boston. Thank you for mentioning our friendly bartender and lobby staff members- we have passed along your compliments. We apologize for the housekeeping issues you experienced in your room. Would you please contact us directly at gmATcolonnadehotel.com to further discuss your experience?...

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Colonnade Hotel has provided thoughtful hospitality to Boston visitors and residents for more than 40 years. A dynamic Back Bay landmark whose opening launched the neighborhood's renaissance in the early seventies, The Colonnade is home to the city's only outdoor Roof Top Pool and the award-winning Parisian-style restaurant, Brasserie JO. The property boasts 285 sophisticated guest rooms, including nine luxury suites. Ideally located, The Colonnade is in close proximity to Newbury Street, The Shops at Prudential Center, Hynes Convention Center, Northeastern and many of Boston's finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of the Preferred Hotel's LIFESTYLE collection. Preferred Hotels represents over 650 of the world's finest luxury hotels and resorts with an extensive global collection in more than 85 countries. ... more   less 

Additional Information about Colonnade Hotel

Address: 120 Huntington Avenue, Back Bay, Boston, MA 02116-5730
Location: United States > Massachusetts > Boston > Back Bay
Price Range: $155 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colonnade Hotel 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, HotelsforEveryone, Expedia, Cheap Tickets, Travelocity, Odigeo and Jetsetter so you can book your Colonnade Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Colonnade Hotel Boston
Hotel Style:
#9 Business Hotel in Boston
#13 Luxury Hotel in Boston
#16 Family Hotel in Boston
#21 Romantic Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from Colonnade Hotel staff and other travelers.
29 questions
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Questions? Get answers from Colonnade Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with a view”
 of 5 bubbles 46lisaw46, yesterday | Read review
“Ask for a room facing away from Huntington Avenue and the room will be very quiet.”
 of 5 bubbles A frequent traveler, 5 days ago | Read review
“Back side of hotel is quiet or upper floors on front of building.”
 of 5 bubbles Sailor-NHYC, 6 days ago | Read review
“Corner room is gorgeous but chilly between seasons - there seems to be a bit of an issue between A/C and heat output.”
 of 5 bubbles oesterreich2016, 2 weeks ago | Read review
“view of the Prudential is cool!”
 of 5 bubbles jenfaith00, 4 weeks ago | Read review
5 of 5
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