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Marriott Vacation Club Pulse at Custom House, Boston

#3 of 82 Hotels in Boston
Certificate of Excellence
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3 McKinley Square, Boston, MA 02109
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701 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Charlotte, United States
Level Contributor
14 reviews
11 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We spent one evening in a suite here. Hotel was in a great location, but room and living area were small. No club lounge, no restaurant. For the price, it didn't provide the amenities or value we were looking for as lifetime Marriott Platinum members. We did use the "movie theater" upstairs for a family movie, and walked to NE... More 

Helpful?
Thank COLLEEN L
McAllen, Texas
Level Contributor
142 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What can I say about this property that hasn't already been said. It is like staying in a museum in a completely remodeled suite. It is like a hotel, but has many added perks: evening music in a relaxing bar area; kid's play room with slide, dress-up area, books, and more; small movie theater with scheduled movie nights; relaxing game... More 

Helpful?
Thank SHTexas
Mustapha B, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for your five star review! We are glad to hear you and your family had a wonderful stay mentioning the multitude of amenities as highlight. We hope to see you again soon! More 

Ottawa, Canada
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

First time in Boston and at Custom House. Love the location and proximity to all of the great sites and attractions. Staff at the counter is exceptional especially Barbara who is attentive and goes above and beyond. Looking forward to a return visit.

Helpful?
Thank CruddyAnemone
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Custom House was great. Location unbeatable and only 10 min walk to the North End. Uber to Fenway was only $15. July 2 fireworks were rained out so we were on the observation deck to see them on July 3. Worked out great. Only challenge was the upstairs part of the loft was so warm it was rough. Other than... More 

Helpful?
Thank 0423Chris
Orlando, Florida
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a renovated facility in an over 100 year old Customs Tower next to Quincy Market. As a Vacation Club property the rooms are really one bedroom apartments which is certainly roomy and has a kitchenette. Very nicely decorated and very quite. Has an observation deck on the 26th floor that provides a great view of the entire Boston... More 

Helpful?
Thank peter l
Needham, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Staff provided excellent customer service. Villa was lovely....like new yet in a very historical building. Restaurants were close by as was Faneuil Hall. A variety of water tours were offered across the street. Karen, at the concierge, desk was so helpful. She offered names of restaurants. We selected Strega on Hanover street in the North End and The Boston Sail... More 

Helpful?
Thank Waltbev
massachusetts
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay just a night at The Custom House for a trip into Boston. we had always wanted to stay there. the location is fantastic- immediately adjacent to Faneuil Hall and Quincy Market, Walking distance to Aquarium, freedom trail, north end. short cab to MOS. Room was HUGE and so comfortable! Be sure to visit the top for a GREAT... More 

Helpful?
Thank momforfour
Brazil
Level Contributor
391 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The location could not be better for a first time in town with the family for sightseeing. Dead center in old historic Boston, minutes walking to main attractions. The hotel has a great service and the apartments are beautiful. Great bead-room with a welcoming king size bed, a spacious living room, that holds an extremely comfortable sofa-bed and a small... More 

Helpful?
Thank BrazilAca
California
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of 4 stayed for 4 nights at the Marriott custom House. The accommodations were good. The hotel is beautiful. We enjoyed visiting the observation deck daily. The staff were very helpful. We had a two story room which had trouble keeping the upstairs cool. The bottom level stayed cold. A hotel engineer was sent quickly to assess the... More 

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1 Thank spiritHome
San Jose, California
Level Contributor
291 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great central location to walk to all attractions. Bonnie, the concierge, helped us plan our stay and recommended restaurants. The hotel provides a continental breakfast at a nominal fee and the 1 bedroom units have kitchenettes. There is entertainment most nights and a complimentary laundry room, soap provided. We stayed here years ago and loved it. We still enjoyed the... More 

Helpful?
Thank 2butterfly
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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Marriott's Custom House is located in the heart of historic Downtown Boston. Our Vacation Club Resort offers 84 beautiful villas, all with King Sized Beds with Sofabeds. The Resort offers modern day amenities, such as Free Wi-Fi Internet Access, cocktail lounge with live entertainment on select nights, Boston's only Kid's Zone, and much more in one of Boston's most historic and recognizable buildings. Book your stay today! **Please Note: Marriott's Custom House is a Timeshare Facility** ... more   less 

Additional Information about Marriott Vacation Club Pulse at Custom House, Boston

Address: 3 McKinley Square, Boston, MA 02109
Location: United States > Massachusetts > Boston > Downtown
Price Range: $336 - $673 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Vacation Club Pulse at Custom House, Boston 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Marriott`s Custom House Hotel Boston
Marriotts Custom Hotel
Marriotts Custom Resort
Marriott Boston
Boston Marriott
Hotel Style:
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
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