This hotel is the BEST. Room was great. Definitely an "old school" experience. The entire staff is extremely friendly and helpful. Everyone from the front desk, doormen, town car drivers, concierge and housekeeping had the best attitude and really tried to accommodate our every possible need. The "car service" is a wonderful added benefit to provide rides around town to "in town" sites, restaurants, etc. They even arranged for us to have complimentary use of a Lexus 500 car for the day so we could go explore the mansions in Newport Rhode Island. I would highly recommend that you look no further than the XV Beacon for any trip you may have to Boston. I only have one recommendation. The hotel should provide complimentary coffee in the lobby during the morning hours.
As a hotelier and consultant for five star hotels and resorts all I can say.....expectations exceeded! Great job from arrival to departure. Will be our home away from home every time we fly into Boston with all the luxuries and pampering you could every wish for!
If you're in Boston and are looking for impeccable service, comfort and convenience this is THE place to stay!. We absolutely loved our stay at the Beacon. The moment we drove up, we were greeted by professional and helpful staff. From the valet to doormen, front desk and especially the noteworthy concierge, David. He happily helped us with dinner recommendations and reservations both nights of our stay. He also guided us on how to best see the city and with transportation. The hotel offers complimentary car service if your destination is within 2 miles, which was extremely helpful. The location is prime and within walking distance of Freedom trail, trolley tours, restaurants and landmarks. The room was STUNNING and beyond comfortable. The bedding was cozy and the bathroom lovely, with marble shower and notable fixtures from Leroy Brooks. Amenities in the room included mini bar, stereo system, fireplace and of course T.V. We also enjoyed room service one morning which came complete with white table cloth and cloches. I've stayed in a number of hotels on the East Coast over the past 2 years and have to say this was my FAVORITE. The service, class and amenities should be the standard for all else to go by! It will be my go to destination anytime I am in Boston! …
Exceptional. Don't look any further when considering which hotel to stay in when in Boston. We looked at so many options, read all the reviews and I feel like that we chose the XV Beacon. Perfect and beautiful location. Beacon is a great, central and walkable neighborhood. The room- I wanted to move in and live there. The bathroom was so wonderful that I took a shower every chance I got. The bed, linens and pillow, oh my. Slept like a baby. High ceilings, every amenity and detail, perfectly attended to. They even placed a pillow topper on our mattress when we asked. The staff was wonderful- We really enjoyed and appreciated the service from all the front desk staff. David, the concierge for all his help with reservations. Frank and his kindness. Mark, the house driver was exceptional. Took us to dinners and picked us up with all the information we could ask for in the city. They all made us feel at home. I truly didnt want to leave. I cant wait to stay there again in the future. The hotel has an in house car service to drive you 2 miles around the hotel, a rooftop deck to catch incredible sunsets, a gym and every comfort you would want in a room. I highly recommend the hotel.…
Had a wonderful long stay at XV Beacon! The room is extremely clean, the location of the hotel is unbeatable! Easy access to everything around. The amenities are well branded and the staff is highly professional.
My husband and I enjoyed a terrific long weekend at XV Beacon. We felt well cared for and pampered by the staff but also appreciated their friendliness and lack of pretentiousness. We used the car service many times during our stay with Mark and Gazi. Yes, it's an expensive hotel - it was an anniversary treat for us - but you won't find the attention to detail or service at a large chain like you will at XV Beacon. A terrific location, so comfortable and top notch service - treat yourself!
This is relatively small but well located hotel near Boston common. We had a large sunny room on the 10th (top) floor with a view of the common. Extremely well appointed with nice touches like vitamin C sachets in the room and quality bathroom shower gel etc. Also a fireplace for the winter. Rooftop terrace was a sun trap. We had dinner in Mooo which was great. Breakfast was excellent - well looked after by the smiling Paulo each day! Would definitely return to both the hotel and restaurant.
My wife and I had a wonderful experience. For us, XV Beacon was just the ticket. We came from Cape Cod, where our accommodations had been more basic (On purpose). Everything was perfect, from a wonderful check in staff to a lovely, quiet room with a number of well-appreciated amenities, from a free shoe shine to a lovely and sophisticated tv/av. The room was well-appointed and very quiet. Also to note, we used the house car, and it was extremely convenient. Last but not least, the hotel bar has superb wines by the glass. I liked the old world charm and location. If you want classic luxury, XV Beacon is an excellent candidate.
XV does not quite deserve to be a top hotel in Boston… Especially with its high price point. XV Beacon is a pretty lovely small hotel with Some friendly service. But it is not a Five-star standard compared to other luxury Boston hotels. The room is ok with no view due to its height, and the housekeeping is fantastic. House car is very convenient with discreet service. The hotel restaurant, Mooo... It has excellent food as well. We typically do not expect benefits from the hotels; however, if a hotel like XV claim to be top and charges a premium price, then we have some basic expectations. We spoke with the hotel where we would be celebrating a graduation, and they said they would make something special to make a stay memorable, but they provided nothing during the stay. XV does not deliver benefits for iPrefer elite. We were told by the iPrefer program that our rate is eligible to get the full benefit as we booked direct. The hotel is far from complete during our stay. The front desk said XV does not deliver benefits like dining credit, welcome amenities, or upgrades. A slight room upgrade was provided after the iPrefer program spoke with the hotel, but nothing else was provided. XV is a legend collection of preferred rewards, but they do not follow their rules. XV may be a nice place to stay overnight or for business travel, but we would not recommend it for leisure stays or special occasions. At the same price, the other five-star hotels in the area may be a much better value.…
Great Botique hotel in the heart of Boston. Staff was very friendly and accommodating. Rooms are modern and comfortable and immaculate. Valet parking a bit pricy at $60/day and Moo restaurant attached and owned by hotel had great quality food for breakfast although also very pricy.