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Hilton Boston Downtown / Faneuil Hall

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89 Broad Street, Boston, MA 02110-3509
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Boston Downtown / Faneuil Hall
Updated 12/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms and suites. It features Fin Point Oyster Bar & Grille serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. ft. of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one.
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Room & Suite (379)379
Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Kids stay free
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
2723Reviews46Q+A100Room tips
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Popular mentions
Susan S wrote a review Jun 11
Wheatley Heights, New York3 contributions3 helpful votes
Great to get away and feel welcomed We will return soon. Hilton was a great stay, only disappointment was no pools or spa. Maids were great We wanted to have our room tidied up daily. They did a great job.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded yesterday
Good afternoon! thank you for taking the time to provide your feedback on your most recent stay at the Hilton Boston Downtown / Faneuil Hall. I do understand your disappointment on our not having a pool or spa, we are always looking for ways to add different services and appreciate guests thoughts. On the other side, I am delighted to hear our staff took care of you and made you feel welcome! Our team strives to make sure each guest as a comfortable stay from start to finish. When your travels bring you back to Boston I do hope you will consider staying with our hotel once more. Warm Regards, -Alan
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Stephie306 wrote a review May 2021
St. Petersburg, Florida62 contributions56 helpful votes
Hotel's Favorite
I stayed here for 7 nights, so I have a real good feel for the hotel. First, I have been to Boston many times before and stayed many places to include other hotels and AirBnBs. This hotel is by far THE BEST of all of them! I will never stay anywhere else in Boston other than here going forward. Location = AMAZING! Staff = AMAZING - Everyone was accommodating and helpful as I had various requests through the week. Room = AMAZING - Clean, bed was a dream, large bathroom, and enough room to be comfortable for 7 nights, to include working from the room all week. Standard internet = AMAZING - no issues. And, something very unexpected - the onsite restaurant and coffee shop = AMAZING! Top notch food at both, and the restaurant at night was hoppin'!! There were a variety of people there - business, couples, friends. The service at both were top notch! Don't even question it - Book this hotel!
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Date of stay: April 2021
Value
Service
Sleep Quality
2 Helpful votes
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 3 weeks ago
Good morning! Thank you so much for your wonderful review of the Hilton Boston Downtown / Faneuil Hall! I will admit it gives a great feeling to receive notes like this showing that we hit the mark across the board. Our staff takes such pride in making sure your needs are met and that you feel like you are home while you are away. I am glad you were able to experience our F&B offerings as well; they really are fantastic and such a great amenity to have. I sincerely hope when you next return to Boston we are able to host you again and give you the same great experience. Thank you again for taking the time to leave such a wonderful note! All the best, -Alan
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tal20202021 wrote a review Jun 3
Atlanta, Georgia1 contribution1 helpful vote
We had a wonderful stay at the Hilton Boston Downtown Faneuil Hall. Great location, walked all over the city to many attractions/neighborhoods. Staff was very friendly, clean rooms and fitness center. Highly recommend.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Thank you for taking the time to leave your feedback on the Hilton Boston Downtown / Faneuil Hall. I am delighted to see that our hotel and staff met your expectations. The team strives to make all aspects of your stay as seamless and comfortable as possible. The location really can't be beat for covering all things Boston. Everything is at your fingertips. I do hope when your travels bring you back to Boston once more you will once again give us the opportunity to serve you. Warm Regards, -Alan
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Christa D wrote a review Jun 1
2 contributions2 helpful votes
We were in Boston for Memorial Day weekend and stumbled upon this hotel. It was clean, nicely located, and a great price considering the accommodations. We were admittedly a bit flustered with valet parking and checkin initially but were impressed and grateful to have the man running the valet on Saturday be so welcoming and helpful. It was a busy weekend but everything ran smoothly and staff were very helpful and polite. We had an easy checkin and were able to do so earlier than 3 pm with Lee at the front desk. We will be back!
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
I would like to thank you for taking the time to share your feedback about the Hilton Boston Downtown / Faneuil Hall. I am delighted to hear we were able to make your stay an enjoyable one... and able to get you through the valet process and on to a happy experience! It was a busy weekend now that Boston has reopened and I am glad that everything ran smoothly for you! Lee is a wonderful member of the team and he always works to accommodate every request possible. We want every guest to have a positive experience from start to finish. If your travels bring you back to Boston, I do hope that you will consider staying with us again! So happy you stumbled upon our hotel!! All the best, -Alan
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dbelam wrote a review Jun 1
New York City, New York29 contributions21 helpful votes
David at the front desk was amazing. He really looked after me and the room was clean and very new. I felt very valued as a Hilton Diamond member and it was nice they gave you $10 towards breakfast for the benefit.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
I would like to thank you for taking the time to share feedback on your most recent visit to the Hilton Boston Downtown / Faneuil Hall. It is always wonderful to hear comments on the staff here. I can't say enough how they are such an important part of your experience here. I am delighted that David was able to make that experience for you. His calm friendly demeanor makes sets the tone of the visit right from the start! If your travels take you back to Boston again we do hope that you will once again make our hotel your choice to stay. Warm Regards, -Alan
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PRICE RANGE
$217 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston downtown / financial district hotel boston, hilton hotel boston, hilton boston financial district
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
403
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Frequently Asked Questions about Hilton Boston Downtown / Faneuil Hall
Which popular attractions are close to Hilton Boston Downtown / Faneuil Hall?
Nearby attractions include Cashunt Boston - Private Games (0.3 miles), Boston Crawling (0.2 miles), and Boston Pizza Tours (0.3 miles).
What are some of the property amenities at Hilton Boston Downtown / Faneuil Hall?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton Boston Downtown / Faneuil Hall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Downtown / Faneuil Hall?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hilton Boston Downtown / Faneuil Hall?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Downtown / Faneuil Hall?
Conveniently located restaurants include James Hook & Company, Bostonia Public House, and Boston Chowda.
Are there opportunities to exercise at Hilton Boston Downtown / Faneuil Hall?
Yes, guests have access to a fitness center during their stay.
Is Hilton Boston Downtown / Faneuil Hall located near the city center?
Yes, it is 0.3 miles away from the center of Boston.
Are any cleaning services offered at Hilton Boston Downtown / Faneuil Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Downtown / Faneuil Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Downtown / Faneuil Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.