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Hilton Boston Downtown Faneuil Hall

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89 Broad Street, Boston, MA 02110-3509
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Boston Downtown Faneuil Hall
Updated 12/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms and suites. It features Fin Point Oyster Bar & Grille serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. ft. of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one.
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Room & Suite (379)379
Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Kids stay free
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, Arabic and 4 more
2,698Reviews45Q+A100Room tips
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Popular mentions
Roving330237 wrote a review Apr 13
1 contribution
The hotel and room was super clean and comfortable, just what I needed. It was in good proximity to restaurants and the train station. I upgraded to the superior King room and it was well worth it. The sitting area good for watching tv & eating.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 5 days ago
I want to thank you for choosing the Hilton Boston Downtown / Faneuil Hall for your travels. It is wonderful to hear that you found our King Superior room to be clean and comfortable. Our team takes pride in making sure your home away from home meets expectations. I am delighted that expectation was met! Our location as you said really is fantastic for all Boston has to offer and I am hopeful your next visit to Boston gives us the opportunity to welcome you once more. All the best!
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NCNJM d wrote a review Apr 8
Miami, Florida68 contributions47 helpful votes
Hotel's Favorite
The hotel is located in a great section of downtown Boston. Unfortunately Covid took a tool on Boston so there are still many places closed down. We had some issues with our initial room, but the staff her (especially Cristina) were great and helping us sort things out and very quickly on their part. I would highly recommend this property for any one visiting Boston and I'll be staying here on my next visit to this great town.
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Date of stay: April 2021
Value
Location
Service
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 1 week ago
Good afternoon, Thank you for your kind words about Cristina (she is wonderful I agree), and for allowing us the opportunity to correct the challenges you had. We try our best to get it right the first time but sometimes we miss... but love the chance to fix it so thank you!! I am delighted to hear that you will want to stay at our hotel on your next visit and cannot wait to welcome you back!! All the best!!
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Esther K wrote a review Apr 12
Baltimore, Maryland2 contributions
Perfect location, and great service. I was able to check-in early, which was very helpful since was only there for a day, and my flights were early morning. Digital Keys is nice, and staff is responsive to messages through the app. They had quality shampoo and conditioners. The library is nice, but didn't really spend time there. It's good to know that there are two entrances/two addresses two the on either side of the building.
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Date of stay: April 2021Trip type: Traveled with family
Helpful
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 6 days ago
Thank you so much for choosing the Hilton Boston Downtown / Faneuil Hall for your time in Boston. I am extremely happy to hear that your stay went smoothly from start to finish. Thank you for noticing our team here too; they do a wonderful job and are one of the most important assets to the hotel. When your travels bring you to Boston I hope you give us the opportunity to once more be your place to call home... through either entrance you are most welcome! All the best!
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dianomite7 wrote a review Apr 7
1 contribution
Love this hotel. But with the pandemic ghost town. So disappointed. Wanted to do more. Things were not al open. Was told it was all Open. Limited four in hotel. Not happy about that. I wanted to stay longer but not a great time to stay.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 1 week ago
Good afternoon, thank you for the opportunity for us to serve you at the Hilton Boston Downtown / Faneuil Hall. I am delighted to hear that you love our hotel but also sad to hear you did not enjoy your stay in our City as you would have liked. Boston is slowly reopening in small phases and the signs of life are getting stronger each day. I do hope you give us the opportunity to show case our hotel, team and what the city has to offer on your next visit. We are all looking forward to the days ahead!
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Mary Beth D wrote a review Apr 3
Tampa, Florida14 contributions4 helpful votes
Stayed here after my surgery at Mass Gen until my appointment a few days later. Happy they were able to accommodate adjoining rooms as my friend was in town to help me after surgery. Clean and comfortable rooms. Friendly and accommodating staff. Enjoyed breakfast at their cafe. Excellent location—close to many restaurants.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 2 weeks ago
Thank you so much for your review and for choosing the Hilton Boston Downtown / Faneuil Hall for your recent stay. I am delighted to hear that we were able to accommodate your room request and that our team was able to shine. They truly enjoy their job and I thank you for noticing. We wish you all the best post your surgery! I hope we are able to welcome you back to Boston on your next visit so you can further enjoy what our city and our hotel location has to offer. All the best!
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PRICE RANGE
$217 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston downtown / financial district hotel boston, hilton hotel boston, hilton boston financial district
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
403
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Frequently Asked Questions about Hilton Boston Downtown Faneuil Hall
Which popular attractions are close to Hilton Boston Downtown Faneuil Hall?
Nearby attractions include Cashunt Boston - Private Games (0.3 miles), Boston Crawling (0.2 miles), and The Printing Office of Edes & Gill (0.2 miles).
What are some of the property amenities at Hilton Boston Downtown Faneuil Hall?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton Boston Downtown Faneuil Hall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Downtown Faneuil Hall?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hilton Boston Downtown Faneuil Hall?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Downtown Faneuil Hall?
Conveniently located restaurants include Bostonia Public House, James Hook & Company, and Boston Chowda.
Are there opportunities to exercise at Hilton Boston Downtown Faneuil Hall?
Yes, guests have access to a fitness center during their stay.
Is Hilton Boston Downtown Faneuil Hall located near the city center?
Yes, it is 0.3 miles away from the center of Boston.
Are any cleaning services offered at Hilton Boston Downtown Faneuil Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Downtown Faneuil Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Downtown Faneuil Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.