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89 Broad Street, Boston, MA 02110-3509
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Traveler (463)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#56 of 97 hotels in Boston
Location
4.7
Cleanliness
4.4
Service
4.2
Value
3.7
Travelers' Choice
GreenLeaders Bronze level
Daily Mandatory Destination Charge will be added to the room rate and includes: Premium guest internet access, daily food and beverage credit for use in hotel restaurants, bicycle rentals, and notary services. Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish, intimate decor of warm brick, rich woods, and brass added various modern comforts and conveniences. Relax in a spacious guest room with a stunning view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library, and unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport, and one mile from the Boston Conve
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Vending machine
Walking tours
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
2879Reviews52Q+A100Room tips
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Most Recent
ajax2286 wrote a review Yesterday
Washington DC, District of Columbia8 contributions1 helpful vote
I arrived at the hotel at 10:30AM and was told that the only room ready had two double beds instead of the king I booked - but it was all mine for a $25 "early check in fee". The hotel is two blocks from my Boston office, but for the inconvenience of having to go back and forth with luggage to avoid this ridiculous fee I will be staying at the Omni around the corner moving forward (and recommending that my colleagues do the same). Hilton's attempt to extort an extra $25 for a lesser room that was already cleaned and vacant will cost them multiple regular travelers who would have otherwise made this their go-to hotel. Unfortunately, with such an inconvenient policy, this is no longer feasible.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RTKNewHampshire wrote a review Aug 2022
Lisbon, New Hampshire4 contributions
Hotel's Favorite
We were in Boston for one night with our niece before she returned to London. The location was in walking distance the water taxi to Logan, Fanuel Hall, and the North End. Staff amazing, rooms comfortable.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded Aug 22, 2022
Hello, thank you for taking the time to leave a review. I am delighted to hear you enjoyed your stay and that you were able to take advantage of our prime location. We hope you stay with us again soon! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kayli B wrote a review Sep 22
2 contributions
First off, we had an amazing time in Boston. It was our first time visiting Massachusetts. Each area we visited fun to explore and unique. We stayed at the Hilton Boston Downtown/Faneuil Hall Hotel. The location of the hotel is by far 5 out of 5 stars. The hotel is perfectly situated between all the attractions that we wanted to see. Only a 8 minute walk to the New England Aquarium. An 11 minute walk to Government Center Train Station. I am also rating the noise level around the hotel a 5 out of 5 stars. Originally, we were in between the Hilton and the Boston Marriott Long Wharf. We decided to stay at Hilton because they offer free WIFI and it’s location. The hotel is tucked a few blocks away from the main street so it was not overcrowded with people and there was no traffic noise. So if you don’t like to hear car horns daily, this is a major plus. I want to give a major shout out to BARRY BUCHANAN, who works at the concierge desk. He was by far the best Hilton employee I’ve interacted with on the entire trip. He demonstrated excellent customer service skills. Knowledge in public transportation and restaurant recommendations. Plus he was very attentive to all of our questions. Another employee shout out goes to KAM, the bell man. Right when we walked in the door he grabbed our luggage and greeted us with a warm welcome. He remembered us from checking in and didn’t hesitate to greet us anytime we were in the lobby. Cleanliness of the hotel room is a 5 out of 5 stars. We lucked out by getting a city view room. Everyday the maintenance staff would come in and replace all of our towels each day and tidy up the room. Inside the room it was very spacious. We didn’t feel like we were on top of each other. Overall, I am extremely satisfied with my stay at the Hilton Downtown/ Faneuil Hall Hotel. Would certainly stay here again.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 4 days ago
Thank you so much for taking the time to review your stay at the Hilton Boston Downtown / Faneuil Hall. It is wonderful to hear you enjoyed your first trip to Massachusetts! Thank you for recognizing our team; they are the hallmark of this hotel and what makes it such a great place to stay. Kameron and Barry are two rock stars on the team so thank you for singling them out! Reviews such as yours are always wonderful to get!! When your travels bring you back to Boston we hope you will give us the opportunity to host you as our guests once more! Warm Regards, -Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kendra C wrote a review Sep 18
Leslie, Arkansas41 contributions22 helpful votes
First, the hotel is in a great location, and the rooms are big but old. The biggest issue are the little things that you should expect for a $300/room. We get up very early, and like to have coffee in our room while getting dressed. This hotel has a very old type coffee maker, which worked OK; not great coffee, but will do in a pinch. However, they don’t leave cream for the coffee. We don’t use sugar, but do like light coffee. Normally, we would simply let the front desk know, and they would make sure there was plenty. This time, we called our first day to ask for additional creamer, and they brought 2 singles. Ok, fine. Next morning ZERO creamer. Honestly did not notice when returning the night before. So, called for cream; waited for 20 minutes, called again; waited another 10 minutes, and they brought 4. There were at least 30 packets of sugar which we don’t use, but they ration creamer? Little details can make all the good not worth it. I will not stay here again, and we are Hilton Honor Elite members
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: As for street facing room if you like natural light
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Hello, thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tonimshaver wrote a review Sep 16
2 contributions
Enjoyed staying at this hotel. It was close to everything. The restaurants in the hotel are excellent. Unfortunately, did not have any good night sleep due to the OLD bed in our room. The bed sank in the middle which caused me to have back pain during our stay.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Hello, thank you for taking the time to leave a review. While I am glad you enjoyed your stay and our location, I am disappointed to hear you did not get a good night's sleep. Comfort is a priority at Hilton and I am sorry that was not provided. We do hope you stay with us again soon. Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sangeeta A wrote a review Sep 14
San Francisco, California5 contributions
Loved the hotel. A shout out for John McKinnon, Lead Concierge at the hotel. He gave excellent insights, good information and looked like he really enjoys his job and talking to hotel guests! 5 stars for John. Sangeeta Anand
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Hello, thank you for taking the time to leave a review. I am pleased to hear that John made your stay so special. Our employees strive to ensure each guest is given excellent service. We hope you stay with us again soon! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JCLA2014 wrote a review Sep 12
New York City, New York79 contributions54 helpful votes
The hilton is in a great location - walkable to all tbe important sights. Also about a 5-7 min walk to the T station if you need to go further afield. The hotel is in a historic building, but the rooms are updated, comfortable and clean. This is the first hotel I’ve been to since the pandemic that services rooms, without a special request, every day. The staff is friendly and accommodating. They great you when you come back from a day out. The coffee shop off the lobby does incredible lattes, and the pastries looked amazing. It is expensive (and there are a lot of extra fees, and parking is $57 a day) - but I will stay here every time I come to Boston and need to be in the city, whether for business or pleasure.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review. I am delighted to hear that you enjoyed your stay. We hope you stay with us again soon! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ron C wrote a review Sep 12
Carrollton, Texas205 contributions117 helpful votes
Very nice hotel that has been remodeled. Friendly staff that was helpful with several things. Location is near many restaurants within walking distance. Little noisy at times as our room overlooked Broad Street.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review. I am pleased to hear that you enjoyed your stay. We hope you visit again soon! Warm regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOGITRAV wrote a review Sep 12
Limerick, Ireland277 contributions189 helpful votes
I stayed in this hotel for a week while in Boston on business. The location is excellent and the hotel is well appointed. However, the service is very poor. You can expect long queues at reception much of the time, and you can expect to have to wait ages for service in the dining room for breakfast. The menu for breakfast is limited and on more than one occasion our order was forgotten. Staff were very apologetic but there was little apparent oversight of service and it was so poor that I won't stay there again.
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Date of stay: July 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review. I am disappointed to hear that your experience was less than perfect. I will look into these concerns to ensure this does not happen again. Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura H wrote a review Sep 8
2 contributions9 helpful votes
I have traveled extensively for business for many years. I have never encountered a countertop desk with a standard chair that is a unadjustable but this hotel has it! If you want to work and you’re not 6’4” you will be working on your bed with your computer in your lap. If that is not your cup of tea, look elsewhere. And oh by the way this is just an old and tired place to begin with. The reviews must be written by tourists and people who like scruffy places.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review. I am disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$248 - $551 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston downtown / financial district hotel boston, hilton hotel boston, hilton boston financial district
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
403
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Frequently Asked Questions about Hilton Boston Downtown / Faneuil Hall
Which popular attractions are close to Hilton Boston Downtown / Faneuil Hall?
Nearby attractions include Boston Crawling (0.2 miles), Cashunt Boston - Private Games (0.3 miles), and Boston Harbor Islands State Park (0.2 miles).
What are some of the property amenities at Hilton Boston Downtown / Faneuil Hall?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton Boston Downtown / Faneuil Hall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Downtown / Faneuil Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Boston Downtown / Faneuil Hall?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Downtown / Faneuil Hall?
Conveniently located restaurants include James Hook & Co., Bostonia Public House, and Boston Chowda.
Are there opportunities to exercise at Hilton Boston Downtown / Faneuil Hall?
Yes, guests have access to a fitness center during their stay.
Is Hilton Boston Downtown / Faneuil Hall located near the city center?
Yes, it is 0.3 miles away from the center of Boston.
Are any cleaning services offered at Hilton Boston Downtown / Faneuil Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Downtown / Faneuil Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Downtown / Faneuil Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.