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Hilton Boston Downtown Faneuil Hall

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89 Broad Street, Boston, MA 02110-3509
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (422)
360
Panoramas (12)
Room & Suite (368)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Boston Downtown Faneuil Hall
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features Fin Point Oyster Bar & Grille serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one.
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Room & Suite (368)368
Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Complimentary instant cofffee
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
2,687Reviews45Q+A100Room tips
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Popular mentions
Tyronesha J wrote a review Nov 2020
1 contribution
I’ve stayed a week at this hotel. Great food nice clean rooms, quiet and next to everything. I especially appreciate Cristina she was so helpful and prompt. She definitely was a huge part of making my stay as comfortable and relaxing as possible. Great energy! I’ll definitely be back when visiting Boston
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Date of stay: November 2020Trip type: Traveled on business
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Response from Ed Mroz, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 3 weeks ago
Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are so happy that the guestroom was perfect for you and your family and we hope to have you back again on your next trip to Boston! Is always great to hear nice things about our team members and that they were so helpful with directions and suggestions. We hope to have you back again on your next trip! Warm Regards, Harpreet Kaur
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RunningForTheView wrote a review Sep 2020
54 contributions55 helpful votes
Hotel's Favorite
We were here for business+ fun. I was relieved to see the extra protocol the hotel was following to ensure safety for their guests during the covid pandemic. All employees and guests we came across had masks on, stayed 6ft apart, and followed the rules. I was very reassured. I had checked in via the app, and selected digital key- so pretty much contactless. It didn’t seem like the hotel was super busy so we never had an issue with the elevator being overcrowded. We stayed in the superior king which was renovated and clean. We did not ask for housekeeping during the 3-night stay, but I asked for extra amenities and towels via the app messaging system and items were delivered right away. Thank you! This is a great location to stay at- right by the wharf (harbor walk is very nice), 10 min walk to the North End (Freedom trail, great Italian seafood restaurants!), Faneuil Hall, and 20 min walk to Boston Common and public garden (I ran in the am to the garden and took me 10 min, and it was beautiful). I did not take the T during this visit but everything is pretty much walkable. There is no on-site parking or valet, which is a weakness of this hotel, but it is what it is, in downtown Boston! Would definitely come back here again.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Ed Mroz, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 4 weeks ago
Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions that are within walking distance of the hotel. We love that our guests are able to get out and explore the city a little while here on business. We truly appreciate the compliments to our team and will certainly pass them along. We hope to have you back again on your next trip to Boston! Warm Regards, Harpreet Kaur
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Annette K wrote a review Oct 2020
Phoenix, Arizona44 contributions4 helpful votes
We must have had same lady as other reviewers.. rude and eye rolling then we had to walk half a block to a random garage that is the hotel "valet "at $50 a day. Room we stayed in- yuck, one bed ruffle had tear in it and one of the silky curtains had a huge water(?) stain. When it came time to get our car I asked if they could call valet to deliver it, with an eye roll the girl said "sure", 30 minutes later still no car so I had to walk over to valet garage again- they said no one called. Waited 20 min for them to find my car. We have stayed at 5 hotels in Boston area this week and all the others were gracious and helpful. Apparently this group doesn't understand now more than ever their service affects long term customers. Look around, there are other hotels in the area who will value your business.
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Date of stay: October 2020Trip type: Traveled solo
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Response from Ed Mroz, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 4 weeks ago
Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write such a detailed and thorough review. We appreciate all of your feedback regarding the comfort and quality of our hotel and will keep your comments in mind as we look towards future improvements within the hotel. Warm Regards, Harpreet Kaur
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Niko L wrote a review Oct 2020
1 contribution
***PLEASE READ BEFORE BOOKING/ STAYING AT THIS HOTEL.*** Ok, so I am not one to write reviews and to be honest this is my first written review towards any business or Corporation. My fiancé and I stayed at the Hilton Boston Downtown/Faneuil Hall, everything was great room and location were perfect. Except for when we had to check out... When we checked out and got the receipt for our time there there was AN ADDITIONAL $220.00 CHARGE FOR PARKING. We were not informed about paying for parking while booking or when we arrived at the hotel. Christina, one of the Woman at the desk who checked us in DID NOT INFORM US ABOUT THIS CHARGE! Then when asking Christina about the parking charge when we checked out Christina seemed to not care and blow us and the subject off ex. Rolling her eyes and laughing at us. Then asking to speak to a manager, Which was a woman named Azalea (do not know if that is spelt right) she could not help us either, and gave us an attitude and seemed to not care. THE LACK OF PROFESSIONALISM that was shown from BOTH CHRISTINA AND AZALEA was unacceptable and disgusting, Hilton as a company should be ashamed that they employed these two women to work for them, they are a bad image for what I thought was a great Hotel. My Fiancé and I have stayed at many Hilton’s in the past and this was surely our last time EVER staying at a Hilton! I will be following up with corporate with this issue.
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Date of stay: October 2020
Location
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Room Tip: Ask Questions before booking!
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Response from Ed Mroz, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 4 weeks ago
Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. Please be advised, parking is charge of $44 per night as we do not own the garage therefore, parking is a extra charge. It's posted on our website. I'm so sorry that that it was not made clear to you upon check-in. Warm Regards, Harpreet Kaur
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Linda H. wrote a review Oct 2020
Eatontown, New Jersey45 contributions8 helpful votes
Traveling through a pandemic can be scary, but this was pleasant. Cleaned rooms are sealed from the outside which is comforting. The rooms are very well appointed with many USB ports & outlets. The windows open so fresh air can circulate another great plus. Our bathroom showed some wear but was very clean. During this pandemic, house keeping is kept to a strict minimum as is the availability of luggage carts. They were only available with the use of the doorman (weekends only), which we unfortunately, on our checkout found out. No bed making or daily fresh towels which wasn't a big deal at all. Yes, it's wonderful to come back to a clean & tidy room, but okay, it's understandable. My biggest pet peeve is the use of flat sheets instead of fitted sheets covering the mattress. When turning in the middle of the night, then waking up in the morning, I had the horrible experience of waking up on the bare mattress. NOT TOO COMFORTING....especially during this virus. Masks were worn by staff & guests and plenty of hand sanitizers. All in all a nice experience, close to Faneuil Hall, Quincy Market and some great restaurants.
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Date of stay: September 2020
Rooms
Location
Service
Helpful
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Response from Ed Mroz, General Manager at Hilton Boston Downtown Faneuil Hall
Responded 4 weeks ago
Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write such a detailed and thorough review. We appreciate all of your feedback regarding the comfort and quality of our hotel and will keep your comments in mind as we look towards future improvements within the hotel. Warm Regards, Harpreet Kaur
Read more
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PRICE RANGE
$217 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston downtown / financial district hotel boston, hilton hotel boston, hilton boston financial district
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
403
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Frequently Asked Questions about Hilton Boston Downtown Faneuil Hall
Which popular attractions are close to Hilton Boston Downtown Faneuil Hall?
Nearby attractions include Cashunt Boston - Private Games (0.3 miles), Boston Crawling (0.2 miles), and The Printing Office of Edes & Gill (0.2 miles).
What are some of the property amenities at Hilton Boston Downtown Faneuil Hall?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton Boston Downtown Faneuil Hall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Downtown Faneuil Hall?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hilton Boston Downtown Faneuil Hall?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Downtown Faneuil Hall?
Conveniently located restaurants include Bostonia Public House, James Hook & Company, and Boston Chowda.
Are there opportunities to exercise at Hilton Boston Downtown Faneuil Hall?
Yes, guests have access to a fitness center during their stay.
Is Hilton Boston Downtown Faneuil Hall located near the city center?
Yes, it is 0.3 miles away from the center of Boston.
Are any cleaning services offered at Hilton Boston Downtown Faneuil Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Downtown Faneuil Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Downtown Faneuil Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.