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Hilton Boston Downtown / Faneuil Hall

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89 Broad Street, Boston, MA 02110-3509
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Boston Downtown / Faneuil Hall
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 99 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the B
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Kids stay free
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
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Popular mentions
Dr. Dennis Reilly, Ph.D wrote a review Jan 21
Jupiter, United States7 contributions9 helpful votes
Room, valet, restaurant staff, food were what I have come to expect as a Hilton Honors member for many years. However, the attitude I experience from the front desk when I checked out was very disappointing. I was told that my credit card would not go through and I was accused of fraud. I checked my bank and three holds had already been placed on my card. Also, I was spoken to by the young lady at the desk was extremely disrespectful. It was a sad ending to a wonderful stay. To top it off, I booked at the “park and stay” rate. However, I was charged $57 for parking. I’ve called the hotel twice and have yet to receive a response or refund. Hilton needs to check what’s going on with the accounting practices and front desk behavior at this hotel.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
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Stephie306 wrote a review May 2021
St. Petersburg, Florida62 contributions80 helpful votes
Hotel's Favorite
I stayed here for 7 nights, so I have a real good feel for the hotel. First, I have been to Boston many times before and stayed many places to include other hotels and AirBnBs. This hotel is by far THE BEST of all of them! I will never stay anywhere else in Boston other than here going forward. Location = AMAZING! Staff = AMAZING - Everyone was accommodating and helpful as I had various requests through the week. Room = AMAZING - Clean, bed was a dream, large bathroom, and enough room to be comfortable for 7 nights, to include working from the room all week. Standard internet = AMAZING - no issues. And, something very unexpected - the onsite restaurant and coffee shop = AMAZING! Top notch food at both, and the restaurant at night was hoppin'!! There were a variety of people there - business, couples, friends. The service at both were top notch! Don't even question it - Book this hotel!
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Date of stay: April 2021
Value
Service
Sleep Quality
4 Helpful votes
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded May 20, 2021
Good morning! Thank you so much for your wonderful review of the Hilton Boston Downtown / Faneuil Hall! I will admit it gives a great feeling to receive notes like this showing that we hit the mark across the board. Our staff takes such pride in making sure your needs are met and that you feel like you are home while you are away. I am glad you were able to experience our F&B offerings as well; they really are fantastic and such a great amenity to have. I sincerely hope when you next return to Boston we are able to host you again and give you the same great experience. Thank you again for taking the time to leave such a wonderful note! All the best, -Alan
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anthonyjW5556BB wrote a review Jan 21
1 contribution
I was here for business with my team of 5 colleagues. The stay was OK. The bar and Dining options are overpriced, but what isn't lately. The issue happened after we departed. So many incorrect charges, credits and billings. Getting the hotel staff to correct the billing has been a pain. Right now i will just deal with the incorrect billing and simply not stay here again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
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Location
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Trip type: Traveled on business
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alyssasorvillo wrote a review Jan 13
East Hampton, Connecticut1 contribution
Last minute decided to get a room overnight while visiting Boston, let me tell you this place did not disappoint. Beautiful views of downtown Boston, fabulous restaurant and coffee bar attached! 10/10
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
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keithstahl wrote a review Jan 10
Exeter, New Hampshire1 contribution
The location was chosen to be equidistant to the theater district as well as the North End. Although we were on the top floor, the street noise (car horns and yelling) was loud. Room was ok but “tired” appearing
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Good morning, thank you for your feedback on your recent stay with us. I am disappointed that your stay was not up to the standards you hoped for. Our goal is to ensure that all of our guests truly enjoy their time here and sadly we did not make that happen for you; I apologize for our miss. If your travels bring you back to Boston I do hope you will give us another opportunity to show you what we are capable of! Warm Regards, -Alan
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PRICE RANGE
$217 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston downtown / financial district hotel boston, hilton hotel boston, hilton boston financial district
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
403
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Frequently Asked Questions about Hilton Boston Downtown / Faneuil Hall
Which popular attractions are close to Hilton Boston Downtown / Faneuil Hall?
Nearby attractions include Cashunt Boston - Private Games (0.3 miles), Boston Crawling (0.2 miles), and The Printing Office of Edes & Gill (0.2 miles).
What are some of the property amenities at Hilton Boston Downtown / Faneuil Hall?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton Boston Downtown / Faneuil Hall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Downtown / Faneuil Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Boston Downtown / Faneuil Hall?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Downtown / Faneuil Hall?
Conveniently located restaurants include James Hook & Co., Bostonia Public House, and Boston Chowda.
Are there opportunities to exercise at Hilton Boston Downtown / Faneuil Hall?
Yes, guests have access to a fitness center during their stay.
Is Hilton Boston Downtown / Faneuil Hall located near the city center?
Yes, it is 0.3 miles away from the center of Boston.
Are any cleaning services offered at Hilton Boston Downtown / Faneuil Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Downtown / Faneuil Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Downtown / Faneuil Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.