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Hilton Boston Downtown / Faneuil Hall

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#55 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,566 Reviews from our TripAdvisor Community

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Showing 1,469: English reviews
San Diego
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family had an awesome visit to Boston recently, and the Hilton Downtown made it extra special. From the moment we arrived, the staff took great care of us and ensured our vacation weekend was the best. Housed in a historic building in downtown Boston, the Hilton is so well located within walking distance of so many famous sights. It... More 

Helpful?
Thank criticdesandiego
Charlotte
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived in Boston to kick off our 25th anniversary, unfortunately Hilton did provide a very nice start to this part of our travels. We arrived to a dirty room. The glass shower doors had what might have been shaving cream smeared on them, there was hair and urine on the toilet, hair on the bathroom floor and hallway to... More 

Helpful?
Thank wendrawoman
1 review
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed our hotel and it was a great outpost for seeing everything in Boston. A 15 minute walk to the North End. 5 minute walk to Faneuil Hall. Friendly staff and clean rooms. 15 minute cab ride to Logan. No street noise, even though you're in a big city. Relatively close to a T stop. We were there for my... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank agnesr124
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear agnesr124, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled that you enjoyed the nearby downtown attractions that are within walking distance of the hotel. We love that our guests are able to get out and explore the city a little while here on business. We are... More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent service and great location for a weekend trip to Boston for a ball game. Close to Freedom Trail and Long Wharf making it ideal for family fun. Front desk staff were extremely accommodating from early check in to assistance with transportation and activities.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John B
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear John B, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review. We are happy to hear that you enjoyed your stay, our downtown location, and we truly appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is central to the historic "Freedom Trail" area of Boston. We walked everywhere to see historic sights and to shop at Fanieul Hall and Qunicy Market. The food at the restaurant was delicious. The $10 continental breakfast included hot steel cut oatmeal. Very satisfying to start the day. We also enjoyed dinner there several times and the food... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Colleen H
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Colleen H, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are also so happy to hear that you were satisfied by our restaurant and the breakfast offerings. We hope... More 

San Diego, CA
Level Contributor
252 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Location is the best to get to all the historical sights. Service was excellent. Rooms were very large. Breakfast was included as part of Hilton Honors. They had a great variety for the breakfast options. Staff was great with restaurant suggestions. Location is near several subway lines.

Helpful?
Thank SDTravelMom
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear SDTravelMom, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled to hear that you enjoyed our downtown location, restaurant, and friendly team members. We hope to welcome you back again soon on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com More 

Jacksonville, Florida
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is centrally located to many points of interest. The staff is very professional and helpful. Our room was clean and comfortable. You will be very close to many points of interest. You will not be disappointed when choosing this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Pat L
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Pat L, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com More 

Level Contributor
320 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Not sure about all the bad reviews but I guess this is why we have TA so that people can make educated decisions based on other experiences. The hotel is easily accessed from Logan, we took the blue T and off at Aquarium and then walked around 4 min to the hotel. It is one of the HIstoric hotels of... More 

Helpful?
Thank seanpg
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear seanpg, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great review. We are so happy to hear that you enjoyed our downtown location, your accommodations and your overall stay. We hope to have you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com More 

somerset
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

So, I had a free night at a Hilton worldwide following an horrendous experience at a Hilton on the UK. So, what to say about this Hilton? Well, the staff are great; the receptionist was very polite and when we asked to move rooms because of aircon noise (pointless move as it turned out) it was handled without drama. The... More 

Helpful?
Thank tyke66
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear tyke66, We are so sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure that every guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will be sure to... More 

Fort Worth, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for business. Made special efforts to get a suite with a dining table, sofa and coffee table to conduct a few meetings. When I got to room, it was not what I had requested. I called front desk who said they didn't have rooms with tables. I insisted to speak to manager who finally found me the room... More 

Helpful?
Thank Kat C
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Kat C, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions that are within walking distance of the hotel. We love that our guests are able to get out and explore the city a little while... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110-3509
Location: United States > Massachusetts > Boston > Downtown
Price Range: $158 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Booking.com, Hotels.com, Hotwire, Priceline, getaroom.com, Cheap Tickets, Odigeo and Jetsetter so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#34 Green Hotel in Boston
#36 Luxury Hotel in Boston
#37 Family Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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