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Hyatt Regency Boston Harbor

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101 Harborside Drive, Boston, MA 02128-2918
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1037)
Room & Suite (538)
Dining (80)
What is Travelers’ Choice?
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A note from Hyatt Regency Boston Harbor
Updated 08/15/22

About

#46 of 97 hotels in Boston
Location
4.5
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice
GreenLeaders Bronze level
Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Paid internet
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, French, Spanish

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
65Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
3857Reviews72Q+A100Room tips
Traveler rating
  • 2,045
  • 1,102
  • 412
  • 180
  • 119
Time of year
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Most Recent
Gail M wrote a review Yesterday
2 contributions
Ideally placed for a one night stay. On the airport side of Boston. Downside to this hotel is that you are told to phone to be collected from the airport, but no instructions on how to do this if you don't live in the USA. Once we had sussed this there was no answer, so we walked. Had we known we could have caught the general airport shuttle that stops right by the hotel, this information would have been acted upon. Also the hotel pushes the water taxi, but the ferry is cheaper and also there is a good train service across to downtown Boston. The plus side to this hotel is that it has great harbourside views, the breakfast was really good, the staff were very friendly, a cot was provided when requested.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded yesterday
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon. I will be sure to pass along your feedback to my colleagues as we are always looking to hear from our guests on ways we can enhance their visit. On your next trip, if you need the airport shuttle, the staff at Logan airport are always available to assist in calling our shuttle.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
akmomma2 wrote a review Oct 5
Anchorage, Alaska2 contributions
This was our second stay at the Hyatt Regency Boston. After flying all night cross-country, we appreciate that we are able to check-in to the hotel a couple of hours before the normal check-in time. The hotel shuttle is convenient and timely and the hotel is a short ride from the airport. Though our room was overall clean, we did find the windows to be noticeably dirt-we had an harbor view, and the window sheers also needed to be cleaned. The staff were all very friendly and helpful. We enjoyed our meals (breakfast and dinner) at the hotel restaurant, but we feel they are priced on the the high side. The hotel is not located within walking distance of any other food/bar options. It is located in a beautiful location on the harbor and on the harbor trail and close to the water taxis/ferry. My tip one tip is to read the card about what your "resort fees" cover (eg a food credit at the restaurant, and a goodie bag) and to be sure you get them!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded yesterday
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and will pass along the notes about the pricing in the restaurant and cleaning the windows. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ShashankChandra95 wrote a review Oct 5
1 contribution
It's not worth the high price tag it carries. I redeemed 2 FNC so stay was free as a globalist incl breakfast+parking. Breakfast was really poor for $27/p and the menu items were limited with no day-to-day changes. Stay was nice and service was good but the retail price is not worth it. You'll get better stay and more convenient access at Hyatts in the city. Water taxi to city is convenient but very expensive at $15/p and stops running after 7:40pm as of September.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded yesterday
Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Boston Harbor. We are very sorry that your stay was not up to our standards of providing exceptional service and hospitality to our guests. We will share your feedback with the appropriate departments to remedy these issues immediately. We wish you safe travels, and please let us know if we can do anything to assist with your next trip to Boston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guy B wrote a review Oct 5
Colchester, United Kingdom7 contributions2 helpful votes
Our room wasn't cleaned for 2 days and when speaking to reception about it, all they stated was 'we must have had our do not disturb sign on the door' even though it never was. When it was eventually cleaned, some of the supplies were short. ie. coffee; cups etc. The concierge told us the water ferry wasn't running, yet we found out ourselves it was! The restaurant in the lobby wasn't open all day which was a pain on occasions for a drink etc. The corridors were really shabby and need decorating.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded 2 days ago
Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Boston Harbor. We are very sorry that your stay was not up to our standards of providing exceptional service and hospitality to our guests. We will share your feedback with the appropriate departments to remedy these issues immediately, please note there are multiple water taxi companies that operate from behind our hotel. We wish you safe travels, and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sprngclnr2014 wrote a review Oct 2
Temecula, California1 contribution
This is our go to hotel when leaving Boston from Logan. We can drop off our rental and get picked up by their shuttle to the hotel. Then shuttle in the morning to the airport. Super easy and convenient. AND THE VIEW FROM THE ROOM! Spectacular especially at sunset.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded 4 days ago
Thank you for sharing your experience with us! Our view is something we are incredibly lucky to have, it makes being close to the airport seem like a mini getaway before your trip! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barry and Nicol... G wrote a review Oct 2
Reading, United Kingdom988 contributions443 helpful votes
After a long flight in from Vegas we were greeted by a very friendly chap who couldn't do enough for us. The room had a fab view of Boston harbour and is well worth the extra money. The beds were comfy and the shower good. We had the buffet breakfast included in the rate which was very varied and good. The service was quick and friendly. Its a good choice.
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Date of stay: September 2022
Value
Location
Service
Room Tip: Harbour view to floor rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded 4 days ago
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon. We are especially glad you enjoyed our staff as our employees are what make this location the most special!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JB1894 wrote a review Oct 1
North Myrtle Beach, South Carolina159 contributions69 helpful votes
We always feel so cared for and honored at this hotel. Shaheen Durham is the front desk manager was extremely kind, communicative, relaxed and cheerful. Honored our requests very gracefully! A plus in customer service! Gorgeous view from room and restaurant. Great lighting in bathroom and room. Super comfy bed. Delicious seafood chowder. Best! No complaints. Giuseppe the shuttle driver is super! Delightful ride to airport. 24 hour shuttle. Class Act.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Make a reservation at the restaurant. You can sit outside ( first come first serve). Spectacular...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded 4 days ago
Thank you for sharing your experience with us! We are super lucky to have Shaheem and Giuseppe! They are definitely a light at this hotel and are happy to see the recognition for their hard work! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susanne J wrote a review Sep 2022
Scottsdale, Arizona8 contributions
Good place for a single night stay at the airport. Updated room and bath. Clean. Nice views. Quick shuttle to airport terminals. Understaffed small restaurant. No room service available. Easy check in/check out with Hyatt App.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded 4 days ago
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon. I will be sure to pass along your feedback to my colleagues as we are always looking to hear from our guests on ways we can enhance their visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine D wrote a review Sep 2022
Schenectady, New York49 contributions38 helpful votes
Bed was firmer than I’m used to, but we managed to get some sleep. The room ac was very loud, so I can’t imagine staying here without ear plugs. Curtains are not room darkening so make sure to pack a mask if you want to sleep in. If you are bringing a car, please be aware that it’s a bit of hassle getting in and out because of the airport traffic. At the time of this posting, parking is $26 a night. If you need a fridge, please ask the front desk and they will send one to your room (there’s no additional charge). A fridge is not included in the room by default.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded 4 days ago
Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Boston Harbor. We are very sorry that your stay was not up to our standards of providing exceptional service and hospitality to our guests. We will share your feedback with the appropriate departments to remedy these issues immediately. We wish you safe travels, and hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
19ddday wrote a review Sep 2022
1 contribution
Fantastic location and welcoming Check in. Checking out and holding our bags until later in the day was appreciated. Broken ice machine on our floor, no fridge in room, underwhelming service in bar and dining area.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Isabelle Sullivan, Guest Services / Front Office at Hyatt Regency Boston Harbor
Responded 4 days ago
Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Boston Harbor. We are very sorry that your stay was not up to our standards of providing exceptional service and hospitality to our guests. We will share your feedback with the appropriate departments to remedy these issues immediately. We wish you safe travels, and hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$200 - $501 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt harborside at boston`s logan international airport hotel boston, hyatt hotel boston, boston hyatt harborside, hyatt boston
FORMERLY KNOWN AS
Hyatt Boston Harbor
LOCATION
United StatesMassachusettsBostonJeffries Point
NUMBER OF ROOMS
270
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Frequently Asked Questions about Hyatt Regency Boston Harbor
Which popular attractions are close to Hyatt Regency Boston Harbor?
Nearby attractions include Piers Park (0.7 miles), 9/11 Memorial (0.5 miles), and Sunglass Hut (0.5 miles).
What are some of the property amenities at Hyatt Regency Boston Harbor?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hyatt Regency Boston Harbor?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency Boston Harbor?
Yes, paid public parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Boston Harbor?
Conveniently located restaurants include Legal Sea Foods, Legal Test Kitchen, and Harborside Grill.
Are there opportunities to exercise at Hyatt Regency Boston Harbor?
Yes, guests have access to a fitness center during their stay.
Does Hyatt Regency Boston Harbor have an airport shuttle?
Yes, Hyatt Regency Boston Harbor offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Boston Harbor have airport transportation?
Yes, Hyatt Regency Boston Harbor offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Boston Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Boston Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Boston Harbor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.