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Hyatt Regency Boston Harbor

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#34 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hyatt Regency Boston Harbor
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2,057 Reviews from our TripAdvisor Community

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Showing 1,953: English reviews
Reviewed 6 days ago NEW

While I will say that the staff at this Hyatt where friendly and polite, I would also say that the shuttle driver was very friendly. However I will never stay at a Hyatt again. I was traveling from the Cape and wanted to get on a 7:00am flight from Logan so I decided to stay at the Hyatt. I booked...

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Helpful?
Thank Wyatt M
TomBlundell, General Manager at Hyatt Regency Boston Harbor, responded to this review

Dear Wyatt M, We apologize that your experiences was anything less than outstanding. I have reached out to you directly to discuss your experience and ensure that we have addressed all of your concerns to your satisfaction. We are disappointed that we were unable to correct our errors while you were still our guest. Thank you for assisting us in...

Bend, Oregon
Reviewed 1 week ago

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Helpful?
Thank Ray T
TomBlundell, General Manager at Hyatt Regency Boston Harbor, responded to this review

Reviewed 1 week ago via mobile

We stayed here the night before leaving on a cruise. Their shuttle was great to get from the airport to the hotel. We only had a short wait at the airport. The rooms are a little larger than normal and we're nicely furnished. The bed was comfortable and the bell desk was very willing to assist. Our room looked over...

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Helpful?
Thank patriciaa486
eureka Springs
Reviewed 1 week ago

So comfortable! Staff is very helpful and kind. Great room and view. Hooked us up with a wonderful driver. Free shuttle to the airport with excellent driver. Early, early morning coffee for early flights. Great views in bar and restaurant. Bed and pillows nice and comfy.

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Thank 293Karen
San Francisco
Reviewed 1 week ago

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Helpful?
Thank GuyinSF
Reviewed 1 week ago via mobile

I am stepping away from my hard nose grading system to give this property a solid four stars. Normally, I get an overall "sense" of a property to determine the maximum stars of my review. For an example, a standard roadside hotel will be a three star property of all us executed correctly. This particular hotel is nearly on the...

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Helpful?
Thank Lisa Z
TomBlundell, General Manager at Hyatt Regency Boston Harbor, responded to this review

Dear Lisa Z, Thank you for your kind review. We appreciate your feedback and thank you for your years of loyalty to Hyatt. It was our pleasure to host you during your time in our amazing city. We look forward to the opportunity to care for you again soon.

Reviewed 1 week ago via mobile

This is an average airport hotel (a bit run down) with great views of the runway and harbour. The two stars are for the bad service we received when trying to book the shuttle from the airport (three phone calls and some very ridiculous advice/ requests and grumpy service - on top of which we still had to wait 25...

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Helpful?
Thank Alizeh H
Raleigh
Reviewed 1 week ago

This hotel has some of the most incredible views of Boston. Convenient to the airport, this is a great stop over location as well as retreat to go to after a day of sightseeing. Comfortable beds and wonderful amenities made this a great base to work out of for several nights. If you are looking for a hotel that will...

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Thank rduairman74
Santa Monica, California
Reviewed 2 weeks ago via mobile

In my dead time in my room I spent it at the window looking at the city of Boston and the water. I did this different times of morning, day, and night..., all beautiful We had some issues with a female front staff clerk who really has no business being in this profession, but other than the that the bell...

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Thank Santamonica2574
Granville, Ohio
Reviewed 2 weeks ago via mobile

We have stayed at this hotel many times. It has never failed to impress. The view of the city can not be better. Room cleanliness and amenities very comfortable, but for us it is all about service. The staff remember us, greet us personally and are very helpful. Our waiter ,Carlos, inquired about our grandchild. We enjoy the breakfast buffet...

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Helpful?
Thank vince p
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Harborside Grill
Harborside Grill
Cuisines: American, Soups
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor. ... more   less 

Additional Information about Hyatt Regency Boston Harbor

Address: 101 Harborside Drive, Boston, MA 02128-2918 (Formerly Hyatt Boston Harbor)
Location: United States > Massachusetts > Boston > East Boston / Logan Airport
Price Range: $109 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Boston Harbor 4*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Orbitz, Odigeo, TripOnline SA, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Regency Boston Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
Hyatt Hotel Boston
Boston Hyatt Harborside
Hyatt Boston
Hotel Style:
#25 Family Hotel in Boston
#25 Luxury Hotel in Boston
#25 Romantic Hotel in Boston
#30 Green Hotel in Boston
#32 Business Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Boston Harbor staff and other travelers.
42 questions
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Questions? Get answers from Hyatt Regency Boston Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go for a harbor view! Otherwise you'll see the airport.”
 of 5 bubbles SpencerClan, 3 weeks ago | Read review
“We had 525 beautiful harbour view, large room,2 double beds that were very comfy I'd try to stay away from the ice machines”
 of 5 bubbles flandersb, 4 weeks ago | Read review
“Any room with a "harbor view" but upper floors are best.”
 of 5 bubbles T1578RBbarbaraa, 4 weeks ago | Read review
“12th floor harbour view”
  • room with a view the following day
  • Hight time from room
  • Sun going down over Boston from our room
 of 5 bubbles TheFergie's, 4 weeks ago | Read review
“Higher floors are quieter. Ask for a good view!”
 of 5 bubbles BethinVT, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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