I was most impressed by the staff. The wait staff kept a distance when coming to the table. The front desk was very accommodating when I asked for a room with a view and answered all my many questions. While having a conversation, the young man always referred to me by name. Impressive!
I wish we could stay more than one night. Expansive harbor-view space, (rooms, lobby, common spaces) clean, friendly, located close to everything. Easy parking options. The staff literally cannot be more gracious to the guests. It feels as if it is more like an Airbnb where you are staying at their home vs a national chain hotel.
The Harborside Hyatt is spotlessly clean, with well appointed rooms. It’s a very comfortable hotel with great food and caring staff. I always make the Hyatt at Logan Airport my first choice option. Even now, in the midst of COVID, they were fantastic!
I usually pick the other Hyatt properties around Boston/Cambridge, but this time all the other Hyatt hotels were full or extremely expensive, so I decided to give this Hyatt Regency Boston Harbor a try. Of course it's a bit farther away than other downtown hotels, but the options are much better than I expected - cab ride is not too long, and there's the blue line as public transportation option, or one can even go via the ferry! It's a nice harbor view from the room which offers a pretty different Boston business trip experience for me.
Clean. Friendly. Knowledgeable staff. Rooms very clean with scenic panoramic views of the harbor and airport. I recommend this hotel and likely will visit it again with friends and family. Prices are good if you come at the right time.
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