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The Westin Copley Place, Boston

#34 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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3,197 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Copley Place, Boston
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Showing 3,001: English reviews
Derbyshire
Level Contributor
149 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed September 26, 2012

Stayed 3 nights they gave us a free upgrade to a junior suite with a very good view on the 22nd floor. We could look over all Boston harbour and river. The room was very large with lots of room and equipment in. The staff were very helpful. Our flight London was not till 7.00pm. The hotel staff were happy... More 

Helpful?
Thank retiredDerbyshire
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your recent stay at The Westin Copley Place. I am delighted that you had the chance to stay with us here in Boston. I am happy we wer able to upgrade you and extend a late checkout...I am sure it eased some of the tensions while waiting for your... More 

san francisco
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 25, 2012

You know how you mean to write a good review but keep forgetting and then lose the business card with the staff names you wanted to mention? It's been too many months than I'd care to admit since our family stayed at this property (OK, it was last Thanksgiving) but I did come across that card and wanted to say... More 

Helpful?
Thank sunandfog
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your stay at The Westin Copley Place.You are so true when you say better late then never and I am very appreciative of you taking the time to highight your stay. Emily and Jeff have moved on to bigger and better things, but we make it a point of... More 

Skokie, Illinois
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 24, 2012

room service is overpriced.(over 100 for soup, salad, 2 glasses of wine and they had to come up twice to get it right-granted it was late at night but I expect more from westin) no terry cloth robes. good location though. the 199 rate ends up being a lot more. this westin did refund the room service though. know that... More 

Helpful?
1 Thank susan-travelpriories
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for your feedback frollowing your recent stay at the Westin Copley Place. I am sorry that you had a less then favorable expereince with room service. I am a little confused at the cost being over $100.00 when the most expesive salad is $15.00 and themost expensive soup is a bowl of our award winning clam chowder at... More 

Starkville, Mississippi
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 24, 2012

Nice & clean, great location, with 2 t-line stations within a block, one can be reach by going through the attached shopping mall. The Back Bay station has the Amtrak station in it. We checked out of the hotel and in 5 min. we were on the platform for our train to NYC. There are loads of shopping, eating est.... More 

Helpful?
1 Thank dabear53
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your recent stay at The Westin Copley Place. I am delighted that you had the chance to stay with us here in Boston. We cannot agree with you more on the location and view. Central to everything you need to do in Boston. Once again thank you very much.... More 

Dallas, Texas
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed September 24, 2012

When you think about really good travel experiences, they fall into two categories. 1. Nothing (awesome or bad) happened. The job got done, and you were able to focus on why you were there. This is always where I want my rental car transactions to be, or 2. Something went wrong - and the travel provider did many things to... More 

Helpful?
1 Thank dukefan2331
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your recent stay at The Westin Copley Place. I am delighted that you had the chance to stay with us here in Boston. Not memorable is not what we strive for! I am happy it was clean, quiet and efficient but if it is not memorable then we have... More 

West Tisbury, Massachusetts
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 24, 2012

As with any four star hotel the Westin brings you a clean, comfortable and efficient experience. The views were beautiful, the beds were quite plush, and the linens were first rate. One negative, and a minor one. I would love a deeper tub, and moreover, the shower curtain rod is straight, whereas so many other hotels have the bowed rod... More 

Helpful?
Thank RobOnMV
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your recent stay at The Westin Copley Place. I am delighted that you had the chance to stay with us here in Boston. The reason we do not have the Heavely bowed shower rod that you will find in most every Westin is the placement of the door...if we... More 

New York City, New York
Level Contributor
141 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed September 23, 2012

Have been coming here for 8 years and the standards are as good if not better than ever. The rooms have had a facelift with new carpets, showers and artwork. There was a longer than usual wait to valet park but the attendant was very apologetic and welcoming. Room service was fast and the food was better than expected. The... More 

Helpful?
Thank Sregdab28
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your recent stay at The Westin Copley Place. I am delighted that you had the chance to stay with us here in Boston. Thank yo also for your long term partnership with us....we cannot thank you enough. Your selection of The Westin Copley Place is very much appreciated. I... More 

Charlottesville, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 21, 2012

I've been coming to this property for nearly 20 years and can say that I have never, ever, been disappointed with the service, rooms, and overall stay. I think this hotel is among the very best you can find anywhere, the staff is great, the food is excellent, and the accomodations are outstanding. Every time I leave this hotel I... More 

Helpful?
Thank Kevin H
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your recent stay at The Westin Copley Place. What a wonderful endorsement! I am delighted that you had the chance to stay with us here in Boston, and I am thankful for the partnership we have created with you over the last 20 years. Once again thank you very... More 

Warrenton, Virginia
2 reviews
5 of 5 stars Reviewed September 21, 2012

I inquired about bedbugs before my stay here in June since I am paranoid after reading and hearing about them . I can tell you that the management,staff and maintenance people at this hotel helped me pull my room apart and did it without making me feel like I was crazy! I was staying there for a week and wanted... More 

Helpful?
Thank Rhonda H
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for your comments following your recent stay to the Westin Copley Place. They are truly appreciated and I will make sure that they are reiterated to the staff. Bed Bugs, or at least the heightened press surrounding them have become our industry and other industry's largest challenge...no particular business is immune to them. In fact you might be... More 

London, United Kingdom
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 18, 2012

I stayed here in Sep. 2012 with my brother and mom for a weekend getaway to New England. Check in was painless if not the most "warm" several other guests were complaining about noise which made me a little nervous. We were offered and selected to upgrade to a high floor room with a view of the Charles River, it... More 

Helpful?
Thank PassportandVisa
MJorgensen, General Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your feedback after your recent stay at The Westin Copley Place. I am delighted that you had the chance to stay with us here in Boston. We cannot agree with you more on the location and view. Central to everything you need to do in Boston. Once again thank you very much.... More 

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Westin Copley Place, Boston is located in Boston's sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive. ... more   less 

Additional Information about The Westin Copley Place, Boston

Address: 10 Huntington Ave, Boston, MA 02116
Location: United States > Massachusetts > Boston > Back Bay
Price Range: $252 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Copley Place, Boston 4*
Number of rooms: 803
Reservation Options:
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin
Hotel Style:
#10 Spa Hotel in Boston
#22 Business Hotel in Boston
#24 Luxury Hotel in Boston
#26 Green Hotel in Boston
#28 Family Hotel in Boston
#28 Romantic Hotel in Boston
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