We stayed at the Westin to celebrate New Year’s and my husband’s birthday. We had the corner suite which has an incredible view, especially in the morning when the sun rose. We had reservations at Del Friscos Steakhouse and we were able to easily get to it walking through the bridges to the Prudential building. Great location!!!
Bonvoy elite benefits are mostly suspended but I was given a large corner room with stunning view. The gentleman at the front desk was an absolute delight. I asked for a quiet room and certainly got it. My only complaint with the room was the air conditioning which seemed unconventional and difficult (for me at least) to control. Had breakfast from the lobby outlet and was very pleased they were serving pumpkin spice lattes. Very reasonably priced right now and highly recommended.
We have been going here for years and the location, views, food and staff are exceptional. This is a home away from home for us. There is no need to rent a car because the location is so convenient to the best Boston has to offer including the Boston Public Library, Newbury Street, the Charles River etc. We highly recommend this hotel.
Hotel is in a great location. Staff very friendly. As with most hotels, no luggage service. You roll the luggage up yourself. Rooms are great size and very clean. Beds comfortable. On Demand services available. No room service. No restaurants open in hotel. No bar service. Kind of bare bones on any type of services. You'll have to walk across street and get accosted by the b=camped out homeless to buy yourself a water at the CVS. Paid for the valet service as parking is off site and it was super late when we arrived. Over $60.00 ... which is crazy but I believe the offsite parking is around $45.00 so they didn't totally jack up the price. You can walk next door to the Fairmont and get a solid breakfast, lunch or dinner at the Oak Room. They're part of the Westin family for all those Marriot Rewards members.…
Because of COVID-19, the hospitality industry has been hard hit in Boston. Several of the nicest hotels are now serving as dormitories. The Westin Copley Place is one of them. Regular guests are staying on the top floors while the majority of the facility is used by students, who are respectful of the elevator capacity limits and mask requirement. Because of the shift in guest population, the bar and restaurant are closed. There is usually one person at the front desk, one bellman, and one parking valet. That's appropriate for the number of guests but can make it difficult if you have any issues, as I experienced with my folio. The best you can hope for is reaching a Marriott Bonvoy rep at a call center and waiting a week or so to see if things are resolved. If you visit Boston, you wills still find itl a pretty and very walkable city. The Westin is a very safe and central area. Expect to depend upon your smart phone to identify restaurants that have remained open. With colder weather on the horizon, it is likely that dining options will continue to decrease.…
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