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Room & Suite (781)
Dining (49)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 01/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Copley Place, Boston
Updated 01/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#48 of 99 hotels in Boston
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
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Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
10 Huntington Avenue, Boston, MA 02116
Getting there
CopleyBoston T2 min
Back BayBoston T4 min
Rental CarsSee rental cars from $35/day
4807Reviews69Q+A100Room tips
Reviews
Traveler rating
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- 127
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Popular mentions
I've been coming here for years. I miss the old grand lobby. The front desk and concierge relocated to a strange area. The front desk folks were helpful. Parking at the hotel was expensive. Still, a nice place to stay with great views and location.
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Date of stay: July 2021
1 Helpful vote
Helpful
My stay overlapped with move in for college students. Elevators over crowded with very long wait times. Hallways crowded, groups of people standing around blocking paths. Very busy entrance way with move in activities. They added a keypad to read your room card to the elevator which is hard to access due to overcrowded situation.
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Date of stay: August 2021Trip type: Traveled on business
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 1 week ago
Hello annalD1556QC, Thank you for your recent stay at the Westin Copley Place and for taking the time to share your feedback. The safety and privacy of our guests is of the utmost importance, and we do apologize for any challenges you may have experienced. Please rest assured we have taken every precaution to ensure our hotel is the safest possible environment during these uncertain times. We do apologize for any elevator delays you may have experienced, and will relay this to our leadership team to discuss how we may improve our operation moving forward. Should your travels bring you back to Boston, we hope that you will not hesitate to reach out to us directly, as we would welcome the opportunity to oversee your next stay. We thank you again for taking the time to share your feedback, and hope to have the opportunity to renew your faith in the Westin Copley Place in the future. Stay Well, The Westin Copley Place
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My partner and I stayed here when our Amtrak train was cancelled due to Hurricane Henri. In the rush to make a reservation somewhere close to the Amtrak station I made an error when placing the reservation online. The front desk was extremely helpful in correcting it, and when my credit card erroneously charged me twice Jennifer, one of their Experience Specialists, went above and beyond to help me fix it. I'd go back for the service alone, but the hotel was also really nice with very clean modern feel and spacious rooms. When I go back to Boston next month I know where I'll be staying.
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
The hotel is housing HUNDREDS of college students as a dorm. There are very few hotel guests. The elevators are PACKED shoulder to shoulder with college students and the lines to enter the elevators can be VERY long. Management will not tell you of this unsafe environment when you check in as they said they are not required by law to do so
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Date of stay: September 2021Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 1 week ago
Hello 49victoriab, Thank you for your recent stay at the Westin Copley Place and for taking the time to share your feedback. The safety and privacy of our guests is of the utmost importance, and we do apologize for any challenges you may have experienced. Please rest assured we have taken every precaution to ensure our hotel is the safest possible environment during these uncertain times. We do apologize for any elevator delays you may have experienced, and will relay this to our leadership team to discuss how we may improve our operation moving forward. Should your travels bring you back to Boston, we hope that you will not hesitate to reach out to us directly, as we would welcome the opportunity to oversee your next stay. We thank you again for taking the time to share your feedback, and hope to have the opportunity to renew your faith in the Westin Copley Place in the future. Stay Well, The Westin Copley Place
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Hi, I was surprised to see an $80 charge for "business center".... Called and determined that this charge was due to the 2 pieces of luggage delivered thru luggless. (Also, I had to hunt down the luggage, it wasn't brought to me nor was my room called to notify me the luggage had arrived.) I wasn't expecting this charge. Other: Some rooms have great views. Room service was quick. No netflix login like at many bonvoy resorts. Valet car retrieval was fairly quick, tho the text down to pre-request your car was spotty, sometimes they didn't get the text.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: High floors facing the Charleston river have excellent views
See more room tips
1 Helpful vote
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 2 weeks ago
Hello Amy T, Thank you for your recent stay at the Westin Copley Place and taking the time to share your feedback. We do apologize for any challenges with your luggage delivery, and would welcome the opportunity to investigate this further. As all reviews are posted anonymously, please connect with our front office team at BOSWIFrontDeskManagers@marriott.com with your reservation details at your convenience, so we may connect with you personally. Thank you again for choosing the Westin Copley Place, and we do apologize for the disappointing experience. We hope to renew your faith in the Westin in the future. Stay Well, The Westin Copley Place team
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LOCATION
United StatesMassachusettsBostonBack Bay
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Claim Your Listing Frequently Asked Questions about The Westin Copley Place, Boston
Which popular attractions are close to The Westin Copley Place, Boston?
Nearby attractions include Boston Public Library (0.06 miles), Back Bay (0.10 miles), and Newbury Street (0.2 miles).
What are some of the property amenities at The Westin Copley Place, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Copley Place, Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Copley Place, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Copley Place, Boston?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Westin Copley Place, Boston?
Conveniently located restaurants include Mistral, Atlantic Fish Co, and Sorellina.
Are there opportunities to exercise at The Westin Copley Place, Boston?
Yes, guests have access to a fitness center and fitness classes during their stay.
Are any cleaning services offered at The Westin Copley Place, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Copley Place, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Copley Place, Boston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Copley Place, Boston?
Many travelers enjoy visiting The Printing Office of Edes & Gill (1.4 miles), Longfellow House Washington's Headquarters National Historic Site (3.2 miles), and Old North Church & Historic Site (1.7 miles).