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Traveler (106)
Room & Suite (114)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 97 hotels in Boston
Location
5.0
Cleanliness
4.7
Service
4.6
Value
4.5
Travelers' Choice
GreenLeaders Platinum level
Designed for both business and leisure travel, The Newbury Boston is ideally situated in Back Bay; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Banquet room
Meeting rooms
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Additional bathroom
Fireplace
Coffee / tea maker
Flatscreen TV
Hair dryer
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Quiet
Languages Spoken
English, French, Spanish, Arabic and 3 more
Hotel links
Special Offer:She's Back - Special Offer
147Reviews0Q+A42Room tips
Traveler rating
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Popular mentions
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Most Recent
191MelanieM wrote a review Sep 2022
Boston 0217 contributions1 helpful vote
What a lovely hotel, the staff is beyond helpful and nice. And I cannot recommend enough that you have dinner at their Italian restaurant Contessa, the views are amazing and the food is a total treat.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 6 days ago
I appreciate your kind feedback. I am thrilled you enjoyed your time at The Newbury Boston. It's wonderful to know that you appreciated our kind staff, breathtaking views, and the cuisine at Contessa. I hope to see you again for another great experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abiezer L wrote a review Aug 2022
Santo Domingo, Dominican Republic21 contributions1 helpful vote
Hotel's Favorite
I have no regrets about this hotel, from the check in to the check out everything went smoothly, my room was georgeous, they gave a 15th floor so I had an amazing view, I ordered late night service and it didn't talke not even 15 minutes to arrive, the bar downstairs was great, very nice food and service, Contessa rooftop is top notch, delicious food and the best service. THEY HAVE THE BEST MATTRESS EVER!!
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Date of stay: July 2022
Location
Service
Room Tip: City View Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded Aug 12, 2022
Thank you for taking the time to share, Abiezer L! It's lovely you enjoyed your time at The Newbury Boston so much! Your praise for the comfortable accommodations and exceptional service is much appreciated. I'm thrilled to have provided such a memorable and fantastic experience for you. I look forward to hosting you again soon. Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelWall wrote a review Sep 2022
Dallas, Texas6 contributions3 helpful votes
The staff, from checking in, to rainy day tea in the library, to housekeeping was most welcoming. Truly felt like a pre-COVID hotel experience with fully amenities - 24 hour room service, 24 hour gym, daily housekeeping and turn down service. All restaurant recommendations were on point, too.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 1 week ago
Thank you for the compliments! I am so pleased you had a wonderful stay at The Newbury Boston. It's my pleasure to offer guests a relaxing, clean environment. I am glad you experienced excellent service and took advantage of the wonderful amenities. I am looking forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chaffeyred wrote a review Sep 2022
Fullerton, California2 contributions1 helpful vote
Beautifully situated across from Boston Public Garden and within walking distance to many of city’s historic monuments. Awesome suite and thoroughly enjoyed our daily breakfast at the rooftop Contessa restaurant. Amazing Autumn experience.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 1 week ago
Thank you so much for your kind words! I'm so happy to hear that you enjoyed your time with us and that you were able to take advantage of our great location. The Contessa restaurant is definitely a highlight for many of our guests and I'm glad that you were able to enjoy it as well. I hope you had an amazing experience and I hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric O wrote a review Sep 2022
6 contributions
Ann and I had never been to Boston together before and neither of us had been there on our own or with others in a long time. Great place; we shall return. When we do, we will stay at The Newbury Boston and will advise all of our friends to do the same. It is a masterful reconstruction and remodeling of the old Ritz Carleton. Our suite was spacious with living room separate from bedroom and up-scale bathroom, all with ample closet and drawer storage and useable electronics. The basic rate was reasonable and made even more so when we were given a fourth night at no charge. Located at One Newbury Street across from Boston’s Public Garden, the hotel is an easy walk to shopping, dining, and many of this historic city’s notable sights and cultural amenities. Its Street Bar is an ideal place for breakfast and lunch. (While Contessa, the rooftop dining space is magnificent and provides excellent views of the city, we found its food and service to be lacking.) Each of the staff was friendly and helpful while making a point of calling us by name. Because of our very long absences from Boston, we particularly relied on the concierge staff (Joe Witherell, Member, Les Clefs d’Or USA, and MacyJaeger) to suggest things for us to do, as well as make the arrangements for us to do them. They were terrific and, as a result, we had interesting and enjoyable dinners at three different styles of restaurants while taking advantage of notable daytime activities like walking scenic byways and investigating the Kennedy Library, the “mapparium,” and two art museums.
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Date of stay: September 2022
Rooms
Sleep Quality
Room Tip: Quiet room but no view. Separate AC systems were very effective and allowed us to keep the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 2 weeks ago
Thank you for the detailed review, Punch330! We are so glad you and Ann enjoyed your stay with us and that you found our location to be so convenient for exploring all that Boston has to offer! We're also thrilled to hear that you found our staff, including our Concierge team, to be friendly and helpful, and that you had such great dining experiences with us. Your praise lets us know we are doing our job! Thank you very much! We look forward to hosting you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mitchell B wrote a review Sep 2022
Provincetown, Massachusetts133 contributions109 helpful votes
We must say that we were overwhelmed by the wonderful renovation of the old Ritz building. Not only has the Newbury brought back that old-style glamour, they have positioned the hotel to become a leading destination in Boston moving forward. Every detail has been considered, from the high-quality linens to the sustainability of providing high-end bath products in large bottles rather than those tiny little single-use landfill fillers. You can feel the pride the staff seems to have in the facility, and you feel this immediately upon check-in right through your check-out. They provide a wonderful room, the Library, for morning coffee, and they begin to serve it right at 6:30 (a boon for this early-riser). The Street Bar was a delight for dinner, and we have to say that we just adored everything about our brief stay. We are already planning out two more visits (at least) over the coming winter. This is a very special property, with an excellent staff. And the location happens to be in the very best part of the city, right next to Newbury street's shopping and the serene and beautiful Public Garden. Stop your search for the perfect Boston hotel, you just found it.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Choose a corner suite with views of the park. Get one with a working fireplace if traveling in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 2 weeks ago
Thank you for your wonderful review of the Newbury Boston, Mitchell B! We're so happy to hear that you enjoyed your stay with us and that you loved the renovation of our historic Ritz building. We're proud to be a leading destination in Boston and we're glad that you could feel the pride of our staff during your stay. We're looking forward to your future visits!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert B wrote a review Sep 2022
Orleans, MA, United States13 contributions26 helpful votes
We returned to the The Newbury after some months! The renovation has definitely enhanced a great old lady on Newbury Street. We could not ask for better service or a better stay. We will return again and again.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: View of the park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 2 weeks ago
Thank you for the splendid review, I6134OXrobertb, and for your continued patronage! I'm delighted your time at The Newbury Boston was so fantastic. It's amazing our updated accommodations and friendly service exceeded your expectations. I look forward to hosting you again soon for another memorable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
piastl wrote a review Sep 2022
Saint Louis, Missouri70 contributions56 helpful votes
it was a packed weekend and they were clearly understaffed but waiting for valet 30 minutes after you had called 30 minutes prior made our stay unsettling. I would not stay there if you re planning on renting or bringing a vehicle. Additionally, our room reeked of pot and we made several attempts to get help to remedy it. Every time we stepped out and then returned, the stench got stronger. Ultimately, we just lived with it and were thankful our stay was brief. We were extremely disappointed, especially since so many of our friends had said this is THE place to stay.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 2 weeks ago
Thank you for taking the time to share your feedback, piastl. I regret your time with us was less than ideal as providing our guests with a pleasant experience is very important to me. It's unfortunate you had such problems with our valet staff and the unpleasant odor throughout your stay. I hold the hotel to a higher standard so I will address your concerns with the management team moving forward. I do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rkent728 wrote a review Sep 2022
3 contributions2 helpful votes
I loved my stay in Boston and it was made even better by the immaculate facilities and room and incredibly helpful and attentive staff. I’ll be back any time my business travel allows. The location of the hotel keeps you close to all of Boston’s best places to visit.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 3 weeks ago
I appreciate the great rating, rkent728! I am so glad you had a wonderful stay at The Newbury Boston. It's fantastic that you were able to enjoy the ideal location in the heart of Boston's bay area, beautiful suites, and incredible facilities. I am looking forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AMillard wrote a review Sep 2022
1 contribution
Second visit was as delightful as the first time. Staff are so friendly and professional, gorgeous hotel design and delicious food. This time I brought my small service dog and everyone was very accommodating.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TNB_CarlosBueno, General Manager at The Newbury Boston
Responded 3 weeks ago
Thank you so much for your kind words HoydenSr! We're so glad you enjoyed your second visit with us at The Newbury Boston as much as the first! We're happy to hear you appreciated our friendly staff, delicious food selection, and beautiful ambiance. We are also glad we were able to provide you with a pet-friendly environment. We hope to host you again soon for another unforgettable experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$607 - $1,017 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
taj boston hotel boston, taj hotel boston, boston taj hotel
FORMERLY KNOWN AS
Taj Boston
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
286
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Frequently Asked Questions about The Newbury Boston
Which popular attractions are close to The Newbury Boston?
Nearby attractions include Four-Handed Illusions: An Intimate Evening of Laughs & Wonder (0.2 miles), Boston Public Garden (0.3 miles), and Shear Madness (0.3 miles).
What are some of the property amenities at The Newbury Boston?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Newbury Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Newbury Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Newbury Boston?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Newbury Boston?
Conveniently located restaurants include Ostra, Davio's Northern Italian Steakhouse, and Grill 23 & Bar.
Are there opportunities to exercise at The Newbury Boston?
Yes, guests have access to a fitness center during their stay.
Is The Newbury Boston located near the city center?
Yes, it is 0.7 miles away from the center of Boston.
Are any cleaning services offered at The Newbury Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Newbury Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Newbury Boston offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.