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Sheraton Boston Hotel

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#46 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Sheraton Boston Hotel
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1,738 Reviews from our TripAdvisor Community

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Showing 1,502: English reviews
Plymouth, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Our three night stay at Sheraton Boston Back Bay was outstanding. We visited parks, markets, local church and restaurant including trip to little Italy for dinner. Also took duckboat tour and even had time for whale watching. What made it all great was location of Sheraton and proximity to activities and subway. Accommodations were super with clean comfortable lobby, friendly... More 

Helpful?
Thank kwriter97
Santa Rosa, California
Level Contributor
319 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were here for ten days, I needed to be here for a conference for three days, but since we traveled from the Pacific coast, we stayed over to enjoy the city. David greeted us the first day and took are of coordinating our reservations and made certain we had a great room...it was a corner room with excellent views... More 

Helpful?
Thank Pat B
Newmachar
Level Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location in Back Bay very close to Boylston street where there are plenty of restaurants. Also close to Prudential metro station so easy to get to other parts of the city. The rooms were as expected of a good standard. The pool and gym were excellent. Breakfast was a little bit expensive for the choices on offer in comparison... More 

Helpful?
Thank Kenneth L
Pittsburgh, Pennsylvania
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for a conference with family. The pool is really great, good size and clean. The bathroom though in our room could be better - it is quite small / not much room. The room itself is spacious. Convenient location in the area .

Helpful?
Thank evecutiemd
New York City, New York
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for my first trip to Boston because this is where my conference was being held. I extended my stay by 2 days and had my wife and kids join me. We checked in on Friday afternoon about 1:00 pm. They allowed us to check in early and even gave us a larger room than originally... More 

Helpful?
Thank TravelingDavid613
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear TravelingDavid613, I'm thrilled to hear that you and your family enjoyed your stay with us! Thank you so much for your kind words; they will certainly be shared with the staff. We hope to welcome you back again soon! Warm regards, Angela Vento General Manager More 

Astoria, New York
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here three nights while on a business trip - located within the Prudential Building, great location in the Back Bay surrounded by lots of restaurants/bars. Walkable to trinity church, boston commons, fenway park. Food at the hotel was great, all the staff were very friendly and helpful. I was in the North Tower, room was clean, very nice bathroom.... More 

Helpful?
Thank Danielle F
Dayton, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

first time staying here. Great location near Fenway and restaurants, Trolley, etc. comfy beds and clean large rooms. Would definitely recommend and will stay here again! Also added bonus was the business center has a printer to check in and print boarding passes!

Helpful?
Thank Terri P
Omaha, Nebraska
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sheraton Boston Sept 18 - 21st. The quality of the room was not even up to the standard of Quality Inn motel in rural Nebraska. We arrived at 1:00pm and went to check in. It took 45 minutes to get through the check-in line. They knew they had a conference checking in, yet they were understaffed... More 

Helpful?
Thank RetiredBear
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear RetiredBear, I am terribly dismayed to hear that you received such sub-par service during your recent stay with us, and for that I sincerely apologize. I understand that one of our housekeeping managers will be reaching out to you regarding the issues that you encountered. Should your travels bring you back to Boston I do hope that you will... More 

Milton, Massachusetts
Level Contributor
184 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel and centrally located. Right near a lot of great Boston attractions. Very convenient to restaurants as well. Very clean and good attentive hotel staff. Better than most other hotels

Helpful?
Thank El C
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear El C, Thank you for staying with us! I'm glad that you were able to enjoy our location and that the staff took great care of you. We look forward to welcoming you back again! Warm regards, Angela Vento General Manager More 

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Location: United States > Massachusetts > Boston > Back Bay
Price Range: $178 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
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Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#20 Green Hotel in Boston
#33 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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