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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#69 of 99 hotels in Boston
Location
4.8
Cleanliness
4.4
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders Bronze level
Located in the bustling downtown Boston, Massachusetts area, Omni Parker House is an opulent 19th-century landmark hotel situated along the Freedom Trail. Discover high-end New England dining at Parker's Restaurant, where the Boston Cream Pie was invented, a classic cocktail lounge and upscale bar. You'll also find a rooftop ballroom, fitness center, and 19 meeting rooms at our Boston hotel. Stay near Boston's top attractions such as the Theatre District, Fenway Park, Boston Aquarium and TD Garden. The hotel is also near Beacon Hill, Boston Common, Quincy Market and Faneuil Hall Marketplace so you can immerse yourself in the city's rich history and enjoy all that Boston has to offer. Relax in elegant hotel rooms and suites featuring old-world decor, cherry wood furnishings, and flat-screen TVs. Whether you're traveling for business or leisure, let Omni Parker House make your trip extra special with one of our packages.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Dining area
Housekeeping
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Spanish, Arabic and 7 more
Location
100Great for walkers
Grade: 100 out of 100
211Restaurantswithin 0.3 miles
98Attractionswithin 0.3 miles
Contact
60 School St, Boston, MA 02108
Getting there
Government CenterBoston T3 min
Park StBoston T3 min
Rental CarsSee rental cars from $28/day
Nearby restaurants
Cafe Bonjour
159 reviews5 minCafe
Sam LaGrassa's
1,588 reviews2 minAmerican
Mooo Beacon Hill
846 reviews2 minAmerican
Yvonne's
457 reviews4 minAmerican
See all nearby restaurantsNearby attractions
Freedom Trail
17,695 reviews5 minHistoric Walking Areas
Boston Crawling
779 reviews6 minBar, Club & Pub Tours
Miracles & Other Deceptions: The Close Up Magic of Paul Gertner
215 reviews1 minComedy Clubs
New England Holocaust Memorial
2,544 reviews6 minMonuments & Statues
See all nearby attractions9657Reviews99Q+A100Room tips
Reviews
Traveler rating
- 4,423
- 2,937
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- 350
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Most Recent
The hotel itself was grand, old and impressive. I stayed in a compact economy petite room, during the Arctic storm. The room service was extortionate and cost me $50 for a club sandwich, then 48 hours later my finished tray was still outside my room. The heating/air con machine was broken. It made a terrible loud sound all night on my final night. The economy room was as described but I expected to have access to the desk so I would work, but the desk was between the wall and the end of the bed. Considering it is designed to be compact, you’d think that it would have been designed to accommodate the basic features advertised. On the plus side the breakfast was nice, the hotel was clean, and a fantastic location. But I would not recommend a petite room due to poor layout, and I probably won’t be returning to this specific hotel. …
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Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 6 days ago
We offer a small number of economy rooms for those travelers seeking a great location at a lower price point. The rooms are well-described on our web site to avoid any misunderstandings from guests choosing these rooms. We apologize for any service issues and appreciated receiving this feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
My wife and I loved our stay here. It was our first time in Boston, and this hotel is so central to the Freedom Trail and Boston sights. The staff was friendly and helpful, the room was clean, and we really enjoyed the Boston cream pie. It would be nice to come back after COVID so the restaurants/breakfast schedule or more normal.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded Sep 9, 2021
We're pleased to read that our great location and friendly team helped to make your first visit to our city a pleasant one, and look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had stayed here years before and liked the location so decided to return. The hotel is in need of a bit of TLC, I know it's an old hotel with a bit of history but it needs a bit of colour. The brown wood panelling might be historic but a bright carpet and some tall greenery might make a big difference. The rooms are also a bit jaded. The bar and restaurant are good and staff very nice. Disappointingly on check in we were told our bed was small because we'd booked through a third party so we upgraded at $30 a night, fair enough but absolutely no mention was made by our third party or the desk on check in that quite a few further taxes and charges were to be added including a baffling $20 a day "destination charge"??? Whilst these charges might be outwith the hotels control (I don't know about the destination charge) it certainly made our trip end on a bit of a sour note.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 1 week ago
We are sorry that the taxes and destination charge were not apparent to you when you booked through the third party but can assure you (and anyone else reading this) that those charges are presented on all channels prior to completing the booking process. Thanks for your thoughts on updating the hotel....we'll keep them in mind as renovation plans continue to be developed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I’m torn on my rating for this hotel, so I’ll break down the pros and cons. Let’s start with the good stuff. Hotel is rich with history and it was special staying in a place that was like a living museum. Staff were absolutely wonderful! This hotel still has the doormen who greet you and all were so very kind and helpful. Checkin was great and timely. There are several options for eating, a bar, a dining room and a little cafe/gift shop that sells Starbucks coffee and souvenirs. The location is outstanding and in one of the safest parts of downtown Boston. The hotel literally sits in the heart of most attractions. We did the hop on hop off trolley and it was a 10 min walk to stop #1. There are also several options for eating nearby and the north end ( little italy) was a 15 min walk. Now for the cons. The hotel is advertised a bit differently than what we experienced. The pictures show a very pristine and crisp look, but it was much different. Room did not seem to look like it had been vacuumed, mattresses were a bit soft and bedding had holes. The couch was also to be a pull out and was not. We had to request a roll away, which the promptly brought but overall it took a hour to get everything and situated, not something we wanted to do after a long day and flight. The overall look just seemed dull and drab. There were several spots with missing molding. We also requested late check out prior to stay and mentioned it twice to only be told we had to wait till morning of departure. We had to check out unfortunately which meant we spent some time in the lobby, again housekeeping areas were dusty and in need of some cleaning. Overall, great staff, great location and food options but hotel is a bit lack luster and could use some polishing up. Guess it depends on what matters most to you as a traveler.…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 2 weeks ago
Thank you for recognizing many of the attributes that make the Parker House special, and also for highlighting some areas in which we can improve. Your comments are taken to heart and will be addressed!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an historic hotel, in a convenient location. However, the room was very small. Furnishings and decor was old-as in 1980's - style old. The bed was a full-sized bed, and would have been difficult to manage if my husband had accompanied me. I was alone, so the bed size was fine. However, this was not what we believed we were getting when we booked the room. The area around the hotel is a bit sketchy. As in, if you are a female traveling alone, you will be uncomfortable walking around at night. Lots of people just hanging out in front of the T stop and the convenience store. The bar - Last Hurrah - is really nice, however, with excellent drinks and great service. Beantown Pub is a few doors down, and it is a great spot as well. I would not recommend this hotel.
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
We regret our location did not match your expectations but appreciated reading your positive comments about Last Hurrah. You booked a traditional room which features a full-size bed. Should you change your mind about a future stay, we suggest booking a deluxe room which have queens or kings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived at 2 AM Friday and had to pull up on the side walk across from the hotel because there was no where to park and valet was not there. Went inside to the front desk checked in and asked about valet. She said she would call for them. Went back to the car got my teenagers out and brought luggage into the lobby (no bellman around). Went back out to car and a man walking up the street yells you can't park there I tell him I'm waiting for valet. He says I will take your car but you can't park there. I ask him where should I sit because there isn't a port cochere. He points down the street! There isn't a spot down the street. I rode around the block when I first arrived because I was looking for the porte cochere for this $57/night valet parking! Same thing happened on Friday evening. Zero spots in front of the hotel I pull on the sidewalk again so my 3 teenage girls (2 of which had been playing volleyball ALL day) could go inside. This time the bellman was there. I told him I would like to valet he tells me you can't sit your car there and tells me to park down the street. Saturday night after a long day of volleyball I pull up let the kids out and found a spot all the down the block. Went inside where the valet attendant was (same guy from 2 AM Friday) and told him my car was WAAAAAAY down the street near the next intersection. In all my travels valet parking has been a very convenient and pleasant experience where I would pull up to the hotel, have my door opened and valet attendant would park my car. Sometimes I would see them pull it to the side if it is busy. I have NEVER been to a hotel where I had to park my own car and walk a block for my car to be valet parked! Especially not for $57/night. I was looking forward to the whole Omni "experience" for myself and the kids but it was the most frustrating and disappointing stay we have ever had anywhere. Not only was valet bad but only 2 working elevators! We opted for the steps several times after waiting 10 to 15 minutes because every elevator that stopped was full! The rooms were tiny which I understand due to the age of the hotel. However, the rusty bathroom shelf/mirror and bath tub with chipped paint was giving budget motel vibes. The staff at the front desk was very pleasant at check out and the location of the hotel was great which is the only reason I selected 2 stars.…
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
Please accept our apologies for the multiple issues you experienced with our valet parking operation over this past weekend. The huge volume of cars associated with the volleyball group (of which you were a part) was unexpected, and our team did their best to accommodate the unusual flow of arrivals. We have hosted this group for years and never had this issue. Next year, we will be better prepared for this group! Thank you for your patience and alerting us to your aberrant experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a great location in the center of downtown Boston. Near eating spots, shopping and tourist attractions. Valet parking at the hotel is $57/night but I was able to find a parking garage nearby for $34/night. Other than the parking issue the hotel was pretty good with a gym and gift store, . It’s an old building and the room was adequate with two small ”queen” sized beds and a very small shower. I had a very nice three night stay at this hotel.
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Date of stay: February 2023
Value
Location
Service
Room Tip: If you’re driving be sure to consider overnight parking fees.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
Thank you for staying with us and posting your comments, it's appreciated. Allow us to mention that overnight valet parking rates at downtown Boston hotels are as much as $68 per night....we believe our rate to be fair and reasonable given the service it provides our guests. As you point out, self-parking options are also available in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a weekend in Boston on Hotels.com. We booked a raste of $138 per night, a real good deal. We enjoyed our stay. Our only complaint about the hotel was the bed was way too soft. We were very surprised when we got the bill and saw a room rate of $149 per night. It is only a $11 dollar difference, but not in my favor. When booking your stay, BEWARE of what you might actually be charged. When I asked at the desk, they said this is what Hotels.com sent them as a rate. Shame on you Hotels.com.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: You are within walking distance of the North End of Boston. Tons of Italian places to eat. We had...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
We also reached out to Hotels.com to alert them to the price discrepancy and thank you for choosing us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The plus; location and staff The minus: everything else. This hotel has tiny little rooms and small baths and tiny tiny tiny closets. Everything is old. I could live with a small room of the bathroom was say recently upgraded. Well I will just stop there. Location saves it from the abyss
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
We understand the historic nature of our hotel does not appeal to all travelers and suggest that if having more space is important to you, book an executive room or suite for your next stay….they are larger and offer the same location and service levels that make our hotel a great choice when visiting Boston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Amazing hotel; architecture, staff, rooms, food. Celebrating our daughter’s 16th, having been in New York, this was a welcome change of pace. Really lovely staff, full of recommendations, breakfast reasonable and yummy. We will certainly book again.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 5 weeks ago
It’s great to hear that our team contributed to making your daughter’s 16th birthday a memorable one for you and your family! We hope to see you all back again for future celebrations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$250 - $438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel boston, omni boston, omni parker house boston, boston omni
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
551
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Frequently Asked Questions about Omni Parker House
Which popular attractions are close to Omni Parker House?
Nearby attractions include Freedom Trail (0.2 miles), Boston Crawling (0.3 miles), and Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.01 miles).
What are some of the property amenities at Omni Parker House?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni Parker House?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Parker House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Parker House?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni Parker House?
Conveniently located restaurants include Cafe Bonjour, Sam LaGrassa's, and Mooo Beacon Hill.
Are there opportunities to exercise at Omni Parker House?
Yes, guests have access to a fitness center during their stay.
Is Omni Parker House located near the city center?
Yes, it is 0.1 miles away from the center of Boston.
Are pets allowed at Omni Parker House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Parker House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Parker House?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Japanese, Polish, and Arabic.