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About
#61 of 97 hotels in Boston
Location
4.8
Cleanliness
4.4
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders Bronze level
Located in the bustling downtown Boston, Massachusetts area, Omni Parker House is an opulent 19th-century landmark hotel situated along the Freedom Trail. Discover high-end New England dining at Parker's Restaurant, where the Boston Cream Pie was invented, a classic cocktail lounge and upscale bar. You'll also find a rooftop ballroom, fitness center, and 19 meeting rooms at our Boston hotel. Stay near Boston's top attractions such as the Theatre District, Fenway Park, Boston Aquarium and TD Garden. The hotel is also near Beacon Hill, Boston Common, Quincy Market and Faneuil Hall Marketplace so you can immerse yourself in the city's rich history and enjoy all that Boston has to offer. Relax in elegant hotel rooms and suites featuring old-world decor, cherry wood furnishings, and flat-screen TVs. Whether you're traveling for business or leisure, let Omni Parker House make your trip extra special with one of our packages.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Dining area
Housekeeping
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Spanish, Arabic and 7 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
268Restaurantswithin 0.3 miles
96Attractionswithin 0.3 miles
Contact
60 School St, Boston, MA 02108
Getting there
Government CenterBoston T3 min
Park StBoston T3 min
Rental CarsSee rental cars from $28/day
Nearby restaurants
Sam LaGrassa's
1,585 reviews2 minAmerican
Mooo Beacon Hill
839 reviews2 minAmerican
Cafe Bonjour
113 reviews5 minCafe
Emmets Irish Pub & Restaurant
434 reviews2 minIrish
See all nearby restaurantsNearby attractions
Freedom Trail
17,595 reviews5 minHistoric Walking Areas
Boston Crawling
712 reviews6 minBar, Club & Pub Tours
Miracles & Other Deceptions: The Close Up Magic of Paul Gertner
186 reviews1 minComedy Clubs
New England Holocaust Memorial
2,539 reviews6 minMonuments & Statues
See all nearby attractions9601Reviews98Q+A100Room tips
Reviews
Traveler rating
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+1
Have stayed at the Parker House before and when we obtained tickets to a Red Sox game decided that was a great location. Historic and comfortable located in a busy downtown area easy access to the T stop at Government Center and located right on the freedom trail . exemplary service from the valet,the bellboy ,front desk and restaurant staff who all strived to make our stay special. We ate breakfast at the main restaurant and had after dinner drinks at The Last Hurrah , both very good Walking distance to Downtown Crossing, Quincy Market A fridge in room would have been nice We had a lovely corner room and would stay again
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Take advantage of the valet parking. Worth every penny
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
My wife and I loved our stay here. It was our first time in Boston, and this hotel is so central to the Freedom Trail and Boston sights. The staff was friendly and helpful, the room was clean, and we really enjoyed the Boston cream pie. It would be nice to come back after COVID so the restaurants/breakfast schedule or more normal.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded Sep 9, 2021
We're pleased to read that our great location and friendly team helped to make your first visit to our city a pleasant one, and look forward to hosting you again in the future!
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Just for background, my husband has been employed in the international business sector for over 40 Years and we have travelled all over the world during this time. We also live on a small island which is a popular, premier vacation destination.We stayed at this hotel for three nights at the beginning of August. I will start off with two positive things about this hotel: great location and all the staff we encountered were professional, friendly and helpful. However, the hotel is dark, dingy and dated in my opinion. It was built in the Victorian era and was probably the height of elegance a century ago but not now! PFrom the moment you walk into the lobby, everything is brown ...dark paneled walls, brown and yellowish-brown carpeting which is just ugly. We had booked a suite which was a good size but it was very run-down: the wall to wall carpet had obviously stretched over time and was wrinkly and lumpy ... where it had once been seamed, it was unraveling. The bathroom was the tiniest hotel bathroom I have ever seen. There was absolutely no counter space, just a small shelving unit over the toilet with two small shelves. The king size bed was comfortable. The final straw for me was a mouse running in under the suite door leading to the corridor. I screamed and stamped my feet and it ran back out into the hallway. I called Housekeeping and their reply was “we’ll send someone up” but no one ever appeared. To my way of thinking, vermin in a hotel is a serious problem not to mention a health issue! I would not stay here again and would not recommend this hotel.…
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Date of stay: August 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 1 week ago
We apologize that our hotel did not meet your expectations but appreciate you taking the time to provide feedback and understand that the historic nature of our property is not for everyone. Certainly, we side with you on the rodent issue and want you to know that our ongoing efforts to address ANY situation like this are best described as aggressive.
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Wow, this place was neat. So historic. It was a site to see itself, along with all the other sights just nearby. It’s in the middle of the Freedom Trail, and off a main road. So be prepared for lots of traffic, city noise, and people. At least when we visited (August ). It’s location was helpful to take a break from sightseeing then head back out later. The staff were superb, the rooms clean, and overall a neat experience
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: While it can be noisy outside, inside hotel was quiet. Rollaway bed for my kiddo was comfy. There...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 1 week ago
Many thanks for staying with us here in the middle of downtown Boston, we appreciate your business!
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We knew what we were getting into with this hotel. Our experience here was solid, and I am glad we stayed here as it is the oldest continuously operating hotel in the U.S., so it was neat from that perspective. Our room was a pretty good size, super comfortable bed, the bathroom was very small. The food at Parker’s especially the chowder was good, and the Irish lady at breakfast service is delightful. Ryan at The Last Hurrah makes a mean martini. Very very convenient location.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 1 week ago
We agree with you that Lillian is "delightful" and will be sure to pass along your nice comment to her. as well as acknowledge Ryan for his "mean" martini, thanks!
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Wonderful hotel! They keep the historic building clean and beautiful. The staff are friendly. You feel transported back to the 1920’s. Our waitress, Jackie, at the Parker restaurant was fantastic. The reason why I only gave 4 stars instead of 5 is there were some rowdy kids running around on our floor one night when we were trying to sleep. The front desk said they would send up security but they never did. I had to speak to them myself at 11:45 PM. I wish security had done it instead.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 2 weeks ago
We apologize that our security team didn't respond more quickly to handle the situation involving the "rowdy kids" but glad to read that you still enjoyed the bulk of your experience here at the Parker House. We'll be sure to let Jackie know that you appreciated her service! Thanks for staying with us!
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When you first walk in, the lobby is quite excessive and grand, but the actual rooms are underwhelming and disappointing for the price. The rooms were small and dark with obnoxiously loud heating/cooling systems. The Bathroom was cramped and gross. On the other hand, the location could not have been better. The hotel sits right on the freedom trail and is in close proximity to most sights. We walked everywhere without trouble during our stay.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
Thanks for pointing out our great location on Boston’s Freedom Trail in the middle of downtown. We suggest that you book an executive room on your next visit; they are larger than our deluxe and traditional rooms so should better satisfy your needs. Many thanks for staying with us!
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I love the historical nature of this hotel! It adds to the ambiance to keep things looking “older.” Our room was nice but the bathroom…. I think it’s the size of my tub at home!! Plus the bathroom Door was unhinged when we arrived and fell on my child! I was not happy but maintenance did come to repair it right away. Thankful for that! The Boston Crème Pie in the restaurant is a must do! The staff is friendly and I love the little snack shop-gift shop downstairs! Overall a great, convenient location and experience! Beware, valet parking is outrageous- $57 a night! Overall, a bit overpriced in my opinion but a nice hotel!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
We apologize for the mishap with the door and glad we rectified it promptly for you. Thanks for letting us know you enjoyed our original Boston Cream Pie but allow us to mention that valet parking rates in downtown Boston can seem high but compared to other major cities they are reasonable. Try parking your car in New York!
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As the longest lasting hotel in USA, this Omni property was something we looked forward to enjoy. After two nights here we would definitely recommend a stay. We would rate it as a 4 star hotel. Clean rooms, great food in the restaurant, somewhat various quality regarding the front desk staff. One of the guys behind the desk made our stay good as we felt welcomed. But one other guy looked like we where bothering him? I never understood why sour people works with customers. Why apply for a job like that in the first place. Well, other than that it is a cool place with tons of history in the building.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
Appreciate reading your comments and for the feedback regarding one of the newest members of our team, a training opportunity for sure! Thanks for letting us know and we hope to host you again!
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ZERO covid precaution among staff and patrons. Messed up reservations. Dated hotel. Tiny room/bathroom. Extremely noisy room at the intersection of 2 halls with loud neighbors when SPECIFICALLY requested multiple times in writing and verbally at confirmation and check in a QUIET room. Crowded breakfast area which did not even open until 7:00 a.m. with an extremely long line. Long process to check out with first a down computer in the first line, having to wait on another line, then waiting for an invoice with no charge/rate information on it in front of a clerk who was not wearing a mask. Invoice still not emailed to me more than 24 hrs after check out. (Still don't know what the charges are. I will have to log in.) Inflated prices for parking. Lobby entrance not ADA accessible. Taxi/car service/drop off area chaotic, confusing and chaotic right in front of entrance on a narrow side street.…
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Date of stay: July 2022
Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
We apologize that your experience of the Parker House wasn't what you expected it to be and appreciate you taking time to provide your comments. Please allow us to mention that we have always complied with all local ordinances regarding Covid-related precautions and continue to do so, as well as remain in compliance with ADA requirements.
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PRICE RANGE
$301 - $426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel boston, omni boston, omni parker house boston, boston omni
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
551
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Claim Your Listing Frequently Asked Questions about Omni Parker House
Which popular attractions are close to Omni Parker House?
Nearby attractions include Freedom Trail (0.2 miles), Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.01 miles), and Boston Crawling (0.3 miles).
What are some of the property amenities at Omni Parker House?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni Parker House?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Parker House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Parker House?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni Parker House?
Conveniently located restaurants include Sam LaGrassa's, Mooo Beacon Hill, and Emmets Irish Pub & Restaurant.
Are there opportunities to exercise at Omni Parker House?
Yes, guests have access to a fitness center during their stay.
Is Omni Parker House located near the city center?
Yes, it is 0.1 miles away from the center of Boston.
Are pets allowed at Omni Parker House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Parker House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Parker House?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Japanese, Polish, and Arabic.