Just returned from a 4 night stay and everything was good. Check in was quick and friendly, we were based at the Adams B&B around 4 doors down. The room was basic as expected but clean, breakfast was an added bonus. Location was good, 4 minute walk to the T and close to Fenway park. When returning to Boston I would stay here again.
On the day we supposed to arrive at this hotel to attend a concert at Berklee that evening, the ticket holder and host of the event decided that she was too concerned about the possibility of becoming infected with COVID-19 to attend. It was impracticable for us to drive over 3 hours to get the tix from her and then 2 hours back to Boston. I called Oasis, explained the situation, and was granted a full refund. I was pleasantly surprised. It is evident that customer service is of paramount importance to the management. I would not hesitate to stay here next time I need a hotel in the area.
We stayed in the two bed with private bathroom. Room was small but clean. Staff was friendly and helpful. Breakfast was better than I expected. Shower and bathroom were adequate although again the space was very small. Location is great. many restaurants available in walking distance. Paddington station is no more than 5 minutes away by foot. We have enjoyed our stay and would come again.
We booked at this hotel because less expensive than surrounding hotels ... should have been our first clue. We were "upgraded" but would hate to see the original room. This one did not cool sufficiently and so we needed to open the window at night, which proved to be noisy. We also booked the room for 2 nights and canceled one night well before deadline to change; however were told that they could not refund us as we booked through Expedia (who gave us plenty of run-around). If reputable business, Oasis would have refunded at least their portion of the one night cancelled. We were left paying a ridiculous amount for one night in a shoddy room.
Will definitely return to the Oasis Guest house and will be sure to tell others about how convenient the location and amenities are. Also, great communication when having questions about parking, things to do in the area, routes of travel, etc.