Great experience and staff that demonstrated excellent safety protocols. It’s a beautiful location and better than anywhere in Boston, with open air walks through the park and new lobby design. Definitely recommend.
We were recently temporarily displaced from our apartment due to a fire emergency in the building, leaving us "homeless" for 5 nights. The Four Seasons Boston staff were incredibly kind and accommodating. Their sympathy for our plight was genuinely appreciated, and the everyone went above and beyond to ensure our stay was comfortable. I can't recommend this hotel highly enough.
We spent 2 weeks at Four Seasons Boston so we could be near the hospital my husband was being treated at. The level of cleanliness for covid was above and beyond. To feel safe during covid is hard to do and they’ve done it! Additionally the room was absolutely lovely. The hotel is so well maintained that everything feels fresh and new. The best part, the staffs willingness to do anything to help. They are all kind and considerate.
I want to start off by mentioning that we stayed at one of, if not thee nicest hotel in Boston, the Four Seasons Hotel Boston. This five-star luxury hotel is just that, luxurious. We stayed in their STATE SUITE that boasts panoramic views of Public Garden, Boston Common and the State House. This expansive, stunning view, is really something special, especially in autumn with the colorful leaves and the gold-domed State House glistening in the sun. This suite is equipped with a family room, bar area, dining area, powder room, bedroom, and full master bath. I know, I know, that's a lot of suite for only two people, but let me tell you, we used every square inch throughout the duration of our stay. We also took advantage of The Sanctuary, a garden courtyard on the 6th floor. This peaceful, serene space was the perfect place for a cold beverage, while putting our feet up in between dining and shopping outings. My husband utilized the Fitness Center, as well as running along the Charles River, which is just a short jog from the hotel. Both my husband and I want to give a major shout out to Michelle in Marketing for everything that she did for us, Brian the valet, for always having our car ready at a moments notice, and Kristina at the front desk who booked all of our dining excursions - and made last minute changes for us, as we are quite an indecisive duo at times. The GREEN SHIELD SAFETY KIT is what we both received, this was in our suite upon arrival. We were also scanned daily for a temperature. Security gave you a new colored wristband each day if you were fever-free. You could opt to wear it or tuck it away in your pocket or purse. Upon re-entering the hotel, you had to show your colored band or re-scan for a temperature check.* The TV remotes in our suite were also wrapped with clear plastic and sealed with a sticker noting they were sanitized. All of the soaps, shampoos, conditioners and body washes were also in these sealed bags. The exterior handles of every room also had a rubberized coatings that were changed out to make sure there was no unintentional transfer of germs. All of these precautions, really made Bobby and I feel safe in these crazy COVID times.* To get the quintessential Boston experience be sure to book your stay at the Four Seasons Hotel Boston. Just steps from premier retail shops and the famous Newbury Street with fine dining and shopping alike.…
We stayed for two nights felt the protocols put in place for Covid for well thought out and we felt safe. The staff was very attentive and respectful of our concerns and needs. I would not hesitate to stay here should I visit Boston again.