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The Inn at Longwood Medical

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#52 of 82 Hotels in Boston
Certificate of Excellence
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976 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Hemet, California
1 review
5 of 5 stars Reviewed September 30, 2014

My 95 year old mother was having heart valve replacement surgery at Brigham&Womens Hospital and we were very fortunate to be able to stay here. Great value given it's location if you have a Hospital related stay as it is located within walking distance to many of Boston's world renown hospitals. Staff very cordial as they realize not all their... More 

Helpful?
Thank ray l
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for staying with us. Glad Noah was able to help and accommodate you and your family. Hope your mother's surgery went well. Best Regards Brian Stiglets More 

Turtlepoint, PA
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 30, 2014

A quick one night stay at the Inn. We were unable to check in due to our early flight and a 1:00 start to the game at Fenway. The concierge was very accommodating and stored our bags until we were able to return to the Inn after the conclusion of the game. Staff was pleasant and helpful. We did visit... More 

Helpful?
Thank Deacon54
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you posting a review and for staying with us while in the area for a Red Sox game. Look forward to seeing you again next year ! Best Regards, Brian Stiglets More 

Boston, MA
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 28, 2014

I was having surgery at the nearby Beth Isreal Hospital and wanted to stay overnight in the city the night before to avoid Boston Traffic. This hotel was literally 2 blocks from the hospital. From the website, this seemed like a very nice hotel that catered to out of town patients, medical professionals, etc. From walking into the lobby I... More 

Helpful?
Thank seagirl545
1 review
5 of 5 stars Reviewed September 26, 2014

On Sept. 23 we stayed at the hotel and had a little mix up on our room that was not the fault of the hotel but the fault of someone else who made our reservations. I was suffering from a migraine and had just come back from the hospital from having a procedure done and was not in the best... More 

Helpful?
Thank Pauline B
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking time to mention Jennifer in your recent review. We are thankful that you stayed with us and appreciate the time you spent to post a review. Your comments will be shared with our entire staff. Best Regards Brian Stiglets More 

Boston
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 26, 2014 via mobile

Stayed one night. Surgery scheduled next day. Decent but date hotel. Room and public Areas all very clean. If document the hospital stay you can get a discount queen at $169.discounts Also given at checkin for meals (15% dinner free Continental breakfast.good I will to it again. Cab from yawkw

Helpful?
Thank Samson13Boston
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you very much for staying with us and for posting a review. We appreciate both . Best Regards Brian Stiglets More 

1 review
5 of 5 stars Reviewed September 25, 2014

Check in at this hotel is 3pm, pretty standard. However our flight arrived at Logan airport at around 6am and by the time we reach the hotel it was around 7.20am and we approach the reception where we meet ms. Dewanya. Very cheerful lady which makes you feel comfortable. Instead of saying check-in is at 3pm, she asked we hold... More 

Helpful?
Thank John L
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking the time to post a thoughtful review. Very sorry we could not accommodate you on your last visit to Boston. Thank you for the kind words regarding Dewanya and Noah. Hope to see you again soon. Best Regards Brian Stiglets More 

Los Angeles, California
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 15, 2014

stayed here for 2 nights and found the hotel to suit our needs perfectly. it is about a 7 min walk to the longwood T stop, which takes you right into central boston, and within walking distance of all the medical centers in boston.

Helpful?
Thank SJN531
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review about your recent stay with us. Glad you liked the location and your visit was a good one. Thank you again Brian Stiglets More 

Albany, New York
1 review
4 of 5 stars Reviewed September 13, 2014

Due to its location we have stayed at the hotel several times over the last few years. On the last trip we mistakenly left a couple of items behind when we checked out. I called the lost and found department and they were extremely helpful. They located the items and called to confirm that they could ship the items back... More 

Helpful?
Thank Arlene W
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking time to post a review. We are glad your items were returned to and appreciate you staying with us when in the area. Best Regards Brian Stiglets More 

seattle
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

Upon arriving on a red-eye flight, I learned there had been mis-communication regarding the date of my manager's reservation so arrived to find there was no reservation under his name. He was pleased to work with Bill Davies, the Director of Rooms and Dewanya at the front desk to resolve the situation. They were able to successfully work with him... More 

Helpful?
Thank goseastorm
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for the recent review. So happy Dewanya and Bill were able to assist with resolving the reservation situation. We appreciate the business very much. Best Brian Stiglets More 

Alameda, California
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 7, 2014

This is definitely a no frills hotel. Expensive, adequate, and the staff stayed well hidden. I chose this hotel due to the location - very close to my daughters' apartment and her college. I thought this was important. Given the ease of travel in Boston, I won't make this mistake again.

Helpful?
1 Thank Randall R
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for staying with us while visiting your daughter. Sorry you were not happy with your stay. Please accept my apologies. You review scores the hotel very low on value and extremely low on service. So I may share the specifics with our staff please contact me at bstiglets@innatlongwood.com with any details you wish... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Fenway / Kenmore

Neighborhood Profile
Fenway / Kenmore
The Curse of the Bambino may have ended years ago, but loyal Red Sox fans will continue to infiltrate this home to historic Fenway Park, where you can find victory banners, people yelling in stereotypical Boston accents, and lots of sports bars. Located within Kenmore Square, the old gas station Citgo sign is another Boston skyline classic seen throughout the city. In addition to a hectic and diehard sports mentality, this neighborhood is also home to some of Boston’s many universities. Move from Boston University territory to that of Northeastern, and spend time at the famous Museum of Fine Arts. For more culture, check out the smaller but equally beautiful Isabella Stewart Gardner Museum. Continue off the beaten path and check out the green space in the Back Bay Fens, a pretty community garden. This diverse neighborhood has a mix of universities, sports, culture, and more residential green space.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 

Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Ave, Boston, MA 02115-5745
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range: $229 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Longwood Medical 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#42 Romantic Hotel in Boston
#49 Business Hotel in Boston
#49 Family Hotel in Boston
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