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Hotel Boston

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1 room 2 adults 0 children
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Hotel Boston
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548 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Brooklyn, New York
Reviewed June 12, 2016 via mobile

The only reason stayed in this hotel is close to my grandpa home. The room is ok size, the bathroom is ok clean.its really feeling like motel or maybe it is a motel? $300 per night for this is ridiculous, they charge you extra $25 for parking lot ! The Wifi is dropping offline all the time ! Won't stay...

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Helpful?
5Thank Yitong M
Susanna S, Manager at Hotel Boston, responded to this review

Dear Yitong M, Thank you for taking the time review the property. We are pleased that you enjoyed the guestroom size and clean bathroom. However, we are sorry to hear that you found the pricing to be too high. We work hard to offer competitive rates that are much less than downtown hotels. Also, downtown hotel parking runs $50 -...

Reviewed June 11, 2016 via mobile

Staff was very nice and friendly. Unfortunately our room was dirty. When we checked to our room we noticed the bathroom had not been cleaned from the previous guests. Carpert was also very dirty. Place needs a major clean up.

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4Thank Ana O
Susanna S, Manager at Hotel Boston, responded to this review

Dear Ana, Thank you for your feedback. Please know that we have addresses your issues with all managers to ensure that these things do not happen again. It is input like this that helps us improve the guest experience and we appreciate it. Cheers!

Taunton, Massachusetts
Reviewed June 11, 2016

I had to stay there one night because it was closest to the hospital I needed to be at early morning. The room was tidy when we arrived. Looked ok. Went to use the bathroom and the toilet was very unclean. The carpet in the room was so filthy and old my socks looked like I cut the lawn wearing...

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Helpful?
2Thank Dobrien-1
Susanna S, Manager at Hotel Boston, responded to this review

Dear Dobrien-1, Thank you for taking the time to review the property. We are sorry that you had a bad experience at Hotel Boston and will ensure that the Housekeeping Manager reads your feedback. It is through comments like yours that we are able to improve the guest experience and appreciate your input. Cheers!

Reviewed June 4, 2016

The hotel was not visibly dirty but we notice how much dirt came through the tub. It was gross. Also, we noticed that when we went to our first room that we opened someone else's hotel room and poor man was asleep as we got in late!!! It is conveniently located near the train and safe neighborhood. The room was...

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Helpful?
1Thank Holly K
Susanna S, Manager at Hotel Boston, responded to this review

Dear Holly K, Thank you for taking the time to give us feedback about the property. We apologize for the mix up, as this is not the norm! In addition, can you let us know which room you were in so that we may check the tub? We agree, this is not acceptable and we would like to correct it...

Cedar Falls, Iowa
Reviewed May 25, 2016

This hotel was okay but the staff at the front desk were great. The hotel is pretty old and in need of refurbishment but the location worked best for us since my daughter lives nearby. Price wise it was a good value for the area. We used Uber to get into downtown Boston and it was a very affordable trip,...

Review collected in partnership with Best Western
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Helpful?
1Thank Janice B
Susanna S, Manager at Hotel Boston, responded to this review

Dear Janice B, Thank you for your feedback about the property. We are pleased that you found the staff, price and location to be great! And good to know about the Uber pricing for travel to downtown. Guests now have many close options to get around the city - trolley, car, taxi, bus and Uber. Cheers!

Gaithersburg, United States
Reviewed May 25, 2016

This Best Western is in a convenient location to the Brookline area of Boston. Older hotel but the hotel consists of several detached 2 story units with parking wrapped around the units for close access to your car for several units. Outside patio off the breakfast area is nice. Hotel reminds me of being in a "motel" circa the 1950's...

Review collected in partnership with Best Western
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Helpful?
Thank Lynn W
Susanna S, Manager at Hotel Boston, responded to this review

Dear Lynn W, Thank you so much for the detailed feedback of the property. We appreciate your kind words and are pleased that you found the motel to be clean and attractive, and that the staff was courteous and helpful. Please come back and visit again, soon!

New York
Reviewed May 23, 2016

First I must say that while this hotel is 4 miles from Tufts University, it takes over 25 minutes to get there because of the traffic and city layout. The staff was very friendly and helpful. The room was clean, and I didn't not find it hard to get a parking spot. The breakfast was good. Just wished they had...

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Helpful?
Thank Traveler3040
Susanna S, Manager at Hotel Boston, responded to this review

Dear Traveler3040, Thank you for taking the time to review the property. We are pleased to see that you enjoyed the staff, guestroom, breakfast and parking. We apologize for the bathroom tub set up, noise, age of the hotel and distance from Somerville. We hope that you would consider staying with us again.

Reviewed May 22, 2016

I love staying in a place that is close to everything I need and especially a "hotel" which I can easily walk out my door to the car. The breakfast food was very good but the only negative was the service which was poor. Had to ask for more coffee to be made,butter,syrup and sauage was empty and we waited...

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Helpful?
1Thank Shelley B
Susanna S, Manager at Hotel Boston, responded to this review

Dear Shelley B, Thank you for taking the time to give us feedback. Your detailed review is important to us, as it helps us improve the guest experience. We will share your review with the entire staff so that we can improve our Sunday breakfast. Again, thank you!

Reviewed May 20, 2016

Old infrastructure, Creaky flooring, door needs to be banged to shut it. Poor service on more than one breakfast instances, billing inaccuracy. I would expect this experience at hotels half the price but not at this price.

Review collected in partnership with Best Western
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1Thank 222venkatp
Susanna S, Manager at Hotel Boston, responded to this review

Dear 222venkatp, Thank you for your feedback. Please know that we have addressed your issues with all managers to ensure that these things do not happen again. This helps us improve the guest experience and we appreciate it. Cheers!

Boston, United States
Reviewed May 18, 2016

Thank you Michael, your staff; John,Demitrus, Kalima, Keith, Mike, Jenne', Hector, Greg and others from housekeepig to the front desk, kitchen and beyond, for making our stay comfortable and enjoyable; especially during a unique time in our lives. :)

Review collected in partnership with Best Western
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Helpful?
Thank Peter K
Susanna S, Manager at Hotel Boston, responded to this review

Dear Peter K, Thank you for taking the time to write a review of the property! We appreciate your kind words and hope to see you again soon. Cheers!

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hotel Boston is located minutes from downtown Boston offering complimentary continental breakfast, and hi-speed wireless internet. Steps to the Green Line T, our guests have easy access to Boston College, Boston University, Northeastern University, Harvard University and other Boston universities. Save money while visiting Boston. ... more   less 

Additional Information about Hotel Boston

Address: 1650 Commonwealth Ave, Boston, MA 02135-5604 (Formerly BEST WESTERN University Hotel-Boston/Brighton)
Location: United States > Massachusetts > Boston > Allston / Brighton
Price Range: $189 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Boston 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Terrace Hotel Boston
Best Western Boston
Boston Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Boston staff and other travelers.
4 questions
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Questions? Get answers from Hotel Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid the hill if you have mobility issues, otherwise it's fine”
switchbladexstiletto, 4 weeks ago | Read review
“No good rooms. I was moved to a "newer remodeled room" and it was worse than the first room. What Remodel?”
  • Dirty hot disgusting room with old outdated furniture
875lisaw, Nov 17, 2016 | Read review
“Don't stay here”
samanthapaige, Oct 13, 2016 | Read review
“We asked for a room on the second floor. In all honesty we barely heard any noise from neighbouring rooms or around the hotel generally.”
B0kk, Sep 18, 2016 | Read review
“Probably the second floor would be best, I had a first floor room and a very heavy footed guest above me.”
Bhoskins, Sep 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question