...Perhaps the bigger reason is that they portray themselves as a historic location, and brand themselves as "luxury."...

...Unique location of a former jail...

...Better hotels with better location...

...Great location right next to the train...

...Great location, the staff is wonderful, Mirko, the Conceirge is particularly helpful and always there to answer/help you with his pleasant smile and demeanor!...

Beautiful hotel in a perfect location!...

...Yes the downtown Boston area has some new hotels popping up but the location, staff, food and rooms make this the best hotel in Boston (IMO)...

...Super cleanly hotel & great location for what we were looking for...

The Liberty Hotel is uniquely beautiful and in a wonderful location whether you are exploring Boston or need to be nearby at Mass General Hospital (it's literally attached)...

...We love the location, view and history of this very unique and beautiful hotel...

...The hotel location is great and provides easy access to the MBTA subway-red line and the Boston Commons and The Union Oyster House are within walking distance...

...The lobby is interesting given it was a jail and the location is not bad, but if you are going to Boston I think the wharf is a better location, and given the dissapointment with this Marriot I would suggest you try another if you are looking for a Marriot...

Great location and social scene for the person who is interested in that...

...The hotel is amazing and location is great...

...Location is perfect, especially if you are on college tours...

...The lobby uses the tiers to dramatic effect...

...The outrageously loud music is one big reason... Beacon Hill should not let them blast music preventing guests from sleeping...

...There are many features retained and a gorgeous atrium with an evening activity every day such as a Jazz trio... Hotel rooms are renovated and beautiful...

Great place to stay if you want loud music blasted outside your room until midnight. Friday and Saturday nights have a live DJ right in the lobby, they should definitely warn you before booking your hotel room...

...The room was wonderful, the design was creative use of the building's history, along with luxurious vibes; one of the few hotels with excellent pillows... Maxwell sat us at a beautiful booth that was perfect for a couple, though he easily could have sat us at a simple table, he took the opportunity to elevate our experience without being asked to...

...The lobby has either a DJ, Jazz Trio, etc...

...There are two bars, one with a DJ and the other with more of a club vibe...

...We also loved the free coffee in the lobby and the live jazz music in the lobby on Wed night...

...She took special interest in our show (Into the Woods) at the Emerson Theatre!...

...The bustling bartenders are true mixology masters, serving up expertly crafted cocktails and creating an ambiance that's perfect for a night out with friends or a romantic evening for two... The rooms at the hotel are beautifully appointed and immaculately clean with plush bedding, modern amenities and stunning city views...

...He saw to it that my requests were fulfilled, whether it was the flowers, candles, or choice of beverages sent to my room...

...Little gestures like that make a guest feel like they have a home, away from home...

...At 10pm a DJ came on and we spent the night dancing...

...When we returned from dinner there was a DJ in the hotel lobby and people dancing. We dropped off our bags and coats in our room and danced until 2:00am...

...I love the character of the lobby area even if you do not stay here you should make it a point to visit the lobby what they have done with the former jailhouse is amazing...

...The room decor was updated and pleasant, and the bathroom was very otherwise luxurious... The lobby is beautiful and we enjoyed taking photos by the illuminated cells and history displays...

...Then went above and beyond taking time to decorate the room with candles and rose petals for our return from sightseeing to make our evening magical...

...The decor is very dark to begin with so the room really felt like a cave...

...We arrived to find the bar and lobby were turned into Vegas style nightclubs with extremely loud blaring music and hundreds of people stumbling around... The hotel should warn guests who are staying over on weekends that the environment will be anything but relaxing and welcoming...

I’m a busy mom of two toddlers and my husband treated me to a SOLO night at the Liberty for my Bday...

...The room was wonderful, the design was creative use of the building's history, along with luxurious vibes; one of the few hotels with excellent pillows... He clearly understands luxury and is proud to offer next-level service to his guests...

...Would not really say it he hotel is luxury based on the actually hotel room...

...The rooms are old and in need of upgrades, and as well, a good deep cleaning...

...Considering how close it is to the I-93 & the subway, we found it to be very quiet in our room & that's important. We were disappointed that there was no microwave in the room & very few electrical outlets, specifically none near the desk...

...We stayed for 3 nights, and at check in, without being asked our preference, were given a room with two single beds. On requesting a room with a double bed, the gentleman at check in was rather unfriendly about the change... Such a shame as this lovely hotel has so much potential...

...Good rooms with modern and unique decor...

...The room are spacious and up to date and the service is also amazing!...

...The room we stayed in was a corner suite with a view of the city that was breathtaking...

If you're looking for a luxurious stay in Boston, The Liberty Hotel is a must-visit... The rooms at the hotel are beautifully appointed and immaculately clean with plush bedding, modern amenities and stunning city views...

...Rooms were immaculate and nicely appointed, great housekeeping...

...The hotel rooms are pretty standard thus the average rating, I did appreciate the hardwood floors in the rooms Unlike the other luxury hotels, I stayed in this particular hotel did not have in-room safes... I told the front desk 3 times that Room 1020 was missing a safe yet I never received the portable safe as promised by the front desk... I don’t know if this sound was specific to this room but I kept the TV playing to drown out the noise...

...Room was dark and dreary with no view... Room was not particularly clean and would never heat up...

...Our room was small but clean, quiet, and comfortable, with a lovely stylish bathroom...

...When we arrived we were pleasantly informed that our room was automatically upgraded as part of our Fine Hotel and Resorts promotion on our American Express card... We were upgraded to a room with a city view... Well imagine our disappointment when we arrived at the room to discover double beds instead of the king bed we had reserved... We went to the front desk and a different associate assisted us and quickly changed the room and said we were all set The original associate who assisted us was standing right next to him and probably could have given him a heads-up that this was a promotional upgrade, but she seemed oblivious to the conversation... I asked him it was a similar room to what we had and he said yes... Not wanting to go downstairs again, we settled on the downgraded room... The room decor was updated and pleasant, and the bathroom was very otherwise luxurious...

...I did not get the room that I fully paid for in advance. I assumed that it was just a mistake, and so I politely asked if I could move to that room... Not only did I not end up getting the room that I paid for, but the mini bar wasn't stocked and they never once answered the phone...

...The hotel staff was able to get us a wonderful room with a gorgeous view, to start. Then went above and beyond taking time to decorate the room with candles and rose petals for our return from sightseeing to make our evening magical...

...Rooms are comfortable and staff are amazing... I'd use the app to have them make up the room while at the hospital or to defer...

...Our room was clean and everything was in working order...

...The hotel rooms are clean and modern...

...Rooms are modest but the bathrooms are spacious, especially for groups...

We stayed on August 19, 2023, and t was the undoubtedly the worst hotel experience of my life... I actively recommend against it ("oh, you want to stay in Boston?... Whatever you do when you visit Boston, stay somewhere else...

...Ask for Andrew R. Austin...

...Not worth anywhere close to $400 a night...

...Yes, the hotel is expensive but you are paying for the location…We definitely coming back...

...He had the iPad that was returned to him by Francia in housekeeping... Matt was able to send me my iPad back via FedEx...

This hotel sadly falls short of being luxury...

...Mirko Bissetta.. Fine gentleman...

...Checking in with Duane he also gave me a room next door to my sister He handed me my keys told me where the elevator was and my sister told me it was only his third day so I had to ask him and he confirmed that this was his 3rd day here I was surprised I thought he was one of the managers the way he presented himself great job get him a raise u have a super star Staff...

...Ok, on the expensive side, but worth it because the food is creative and consistently delicious, and the wait staff is super nice (especially Marko!)...

...Thank you for a nice stay, and thanks again Mirko!...

...I understand some do have views but if you don't, it really is not worth the stay... Towels were not good given it was a luxury hotel... The lobby is interesting given it was a jail and the location is not bad, but if you are going to Boston I think the wharf is a better location, and given the dissapointment with this Marriot I would suggest you try another if you are looking for a Marriot... I would not consider this worthy of the luxury collection...

...With the cost of the rooms and the complete lack empathy do yourself a favor and try another hotel...

...We paid a total of $440/night for this room after all the charges were added, plus $29.00 each for breakfast. I am sure there is a better place to stay in Boston...

...I also suggest they get rid of the mini-bars which are outrageously overpriced...

...I did not get the room that I fully paid for in advance... Not only did I not end up getting the room that I paid for, but the mini bar wasn't stocked and they never once answered the phone...

...The breakfast in the restaurant was very mass produced tasting and yet still extremely pricey for Boston. I would say you're better off to walk a couple of blocks to numerous nearby bakeries and coffee shops... I would probably stay elsewhere before going back...

...I understand the hotel does this to make money however it’s unfortunate that they are doing it at the expense of hotel guests who are simply looking for a relaxing nights sleep...

...The food we had was fantastic, though a bit pricey and the hotel was beautiful...

...Unfortunately only got to experience the food one time but my burger was outrageous...

...The restaurant was expensive but you could get most anything covered with the breakfast voucher...

...Housekeeping skipped my daily service...

...The venue was immaculate, the reception hall was gorgeous, and my hotel room had all the amenities I needed for the weekend...

...Hotel rooms are renovated and beautiful...

...Lobby and public areas need good cleaning as well...

...The room as spacious, clean, with contemporary furnishings... Bath spacious and clean with tub and shower...

...He had the iPad that was returned to him by Francia in housekeeping...

...The rooms were well appointed, clean and had beautiful views...

...Super cleanly hotel & great location for what we were looking for...

...My room was very clean and well appointed...

...It blows every other Boston hotel out of the (dirty) water!!... The rooms at the hotel are beautifully appointed and immaculately clean with plush bedding, modern amenities and stunning city views...

...Our room was great, very comfortable and great shower pressure...

...Rooms were immaculate and nicely appointed, great housekeeping...

...Lovely hotel, clean, well staffed, unique and fun...

...Our room and the whole hotel was clean and the decorating was fabulous...

...Our room was small but clean, quiet, and comfortable, with a lovely stylish bathroom...

...The hotel rooms are clean and modern... The standout star was the concierge, Mirko, who went above and beyond every day to help make our stay perfect...

...Our room was clean and everything was in working order...

...Would defintely recommend the hotel and request hotel management to focus on Housekeeping and Bar service...

...Rooms are modest but the bathrooms are spacious, especially for groups...

...Had an amazing *uninterrupted* shower and took ample time to get ready...

...The service was fantastic, it was conveniently located in Beacon Hill and by many businesses and restaurants. One night we were a bit tired and walked 10 minutes up to a Whole Foods and just brought ready-made food back to our room... We also loved the free coffee in the lobby and the live jazz music in the lobby on Wed night...

Just had another 5 Star + stay at The Liberty Hotel in Boston... He is one of the most attentive, accommodating and professional guys I have ever worked with... Ali is always there to lend a hand, offer recommendations or just make things happen... The hotel is amazing but working with Ali makes the experience Double the Stars... Can't thank Ali enough for always making our stays the very best!!... The Liberty is our go to in Boston and Ali is one of the main reasons they are our first choice... My daughter and friends from Colorado who were taking in their first visit to Boston and Fenway Park also stayed at The Liberty... They were blown away by the Hotel and how special Ali made their stay...

...We stayed for 3 nights, and at check in, without being asked our preference, were given a room with two single beds... It's also the only hotel I've ever stayed in that didn't have a coffee machine in the room... Free coffee was only available from 6am in the lobby... When you've travelled from overseas, and your jet lagged and awake at 2am, a coffee machine in the room is appreciated... The service in the lobby bar was also very slow and unfriendly...

...The room are spacious and up to date and the service is also amazing! Mr. Mirko, the chef concierge was most hospitable and helpful... His help in organizing welcome gifts, each with a hand-written note is a great example... We will for sure stay here again in the future and highly recommend this establishment...

...Chef Concierge Mirko Bissetta took personal interest in making our stay everything one should expect from a luxury property. We’re looking forward staying at the Liberty when we’re next in Boston, would highly recommend...

We tried Clink and room service several times during our stay... My daughter is gluten free and she had plenty of options and the chefs made a special meal for her as well...

If you're looking for a luxurious stay in Boston, The Liberty Hotel is a must-visit. From the moment you step inside, you'll be struck by the exceptional level of attention and service that you'll receive from the friendly and attentive staff... The bustling bartenders are true mixology masters, serving up expertly crafted cocktails and creating an ambiance that's perfect for a night out with friends or a romantic evening for two... (Inquire about getting a prime seat along the catwalk!)... The staff here truly go above and beyond to make sure your stay is as comfortable and enjoyable as possible... From the GM (Mark) to the concierge to the housekeeping and valet staff, everyone is welcoming, courteous and professional...

...The Liberty stands out for the fine service and quality of care paid to me and, I suspect, other discerning guests. The Chef Concierge, Mirko, is the consummate Concierge, with his incredible attention to detail and professionalism... He saw to it that my requests were fulfilled, whether it was the flowers, candles, or choice of beverages sent to my room...

...Via texting before we arrived on 2/2 Ali upgraded our room and set us up with reservations on the 3rd floor for the 10 pm fashion show which was a great, classy affair. Chelsea in the bar anticipated our drinking needs after our first night and provided wonderful libation while Emily did a fabulous job serving us in the 3rd floor cocktail area during the show and the following nights... We were amazed by how fast she could move and take care of folks so spread out on the floor...

...Mirko the concierge was more than accommodating because I wanted to send something special for her stay. He took the extra step to introduce himself to her and made sure their stay was delightful... She will come back soon to stay at the Liberty... Little gestures like that make a guest feel like they have a home, away from home...

...Towels were not good given it was a luxury hotel. Front desk service was not great, I felt I was an inconvenience when I asked a few questions and certainly not very friendly...

...I love the character of the lobby area even if you do not stay here you should make it a point to visit the lobby what they have done with the former jailhouse is amazing... I told the front desk 3 times that Room 1020 was missing a safe yet I never received the portable safe as promised by the front desk...

...Mirko ensured I was able to take my meetings, my car was immediately valeted but also brought back a couple hours later to unload my stuff, make sure I was happy with my room, and continued to ask how we were doing and what they could improve. It’s the way he and the staff are so proactive that makes it... I’ll be staying here as much as I can in the future and always will recommend...

...What stood out most to me was how kind and pleasant each staff member was. The bellmen, valets, front desk and wait staff all included... A special thanks to Mirko Bissetta, the Chef Concierge, who was so understanding and accommodating when my child became ill and I needed to end my short trip abruptly...

...It was a special weekend, celebrating a birthday and the chief concierge Mirko Bissetta took extra time to speak to me and work with me to make our stay memorable. The hotel staff was able to get us a wonderful room with a gorgeous view, to start... Then went above and beyond taking time to decorate the room with candles and rose petals for our return from sightseeing to make our evening magical... I want to thank Mirko and the entire team for giving us a weekend to remember in your beautifully historic hotel... The staff made the experience even more special with how respectful, friendly, and helpful they were... The Liberty will forever be our #1 hotel choice when we return to Boston in the years to come...

...The concierge, Mirko Bissetta, was very hospitable and made this stay memorable for us as we celebrated our anniversary and my birthday... The bartender, Travis, at the lobby bar made the best spicy watermelon margarita (Sandia Picante)...

...When we arrived we were pleasantly informed that our room was automatically upgraded as part of our Fine Hotel and Resorts promotion on our American Express card... This was great considering we usually had to request this at other hotels and it usually wasn't available... We were upgraded to a room with a city view... We went to the front desk and a different associate assisted us and quickly changed the room and said we were all set The original associate who assisted us was standing right next to him and probably could have given him a heads-up that this was a promotional upgrade, but she seemed oblivious to the conversation... Breakfast in Clink was very high quality and service was great... Checkout was easy and our bill was easy to understand... Hopefully our upgrade sticks next time...

Though I have not stayed at the Liberty myself, I have a client who stays there often... He takes care of my client's laundry, he upgrades the room when possible... Once, when my client was not feeling well, Mirko made sure to have cough drops and soup waiting for him...

...It was a fantastic experience from start to finish... If we ever needed something or had a request, it was met in a very prompt manner... Whether it was a maintenance issue, housekeeping or bell services... If you need to be close to Mass General, this is the place for you... The hospital is literally next door and is only a short walk...

...Breakfast service was great at Clink restaurant... Service was extremely poor, our server didnt care since 20% tip was included regardless... Would defintely recommend the hotel and request hotel management to focus on Housekeeping and Bar service...

From beginning to end, an incredible Luxury Experience! From the very moment we drove up, we were impressed; Steven with valet was a incredible first impression, real, kind, perfect start... We were checked in by Austin who was the epitome of hospitality, from thanking us for our loyalty, to complimentary champagne, Austin seemed genuinely happy to serve the feels you want upon check-in... The room was wonderful, the design was creative use of the building's history, along with luxurious vibes; one of the few hotels with excellent pillows... We enjoyed a touch of the night life by hanging out at a table for just the two of us on the exclusive, guest only 3rd floor cat-walk that oversaw the activity of the evening... Adam was our bartender, who attended to our table at just the right intervals including the small niceties you hope to experience at a luxury property... Maxwell sat us at a beautiful booth that was perfect for a couple, though he easily could have sat us at a simple table, he took the opportunity to elevate our experience without being asked to... Finishing off our stay was the personable touch from the Front Desk Director, Matt... He clearly understands luxury and is proud to offer next-level service to his guests...

...The service was fantastic, it was conveniently located in Beacon Hill and by many businesses and restaurants. One night we were a bit tired and walked 10 minutes up to a Whole Foods and just brought ready-made food back to our room... We also loved the free coffee in the lobby and the live jazz music in the lobby on Wed night... We had stayed at a different hotel when we were in Boston back in Feb and we definitely preferred our stay at The Liberty for all the reasons above...

...Considering how close it is to the I-93 & the subway, we found it to be very quiet in our room & that's important. We were disappointed that there was no microwave in the room & very few electrical outlets, specifically none near the desk...

...On requesting a room with a double bed, the gentleman at check in was rather unfriendly about the change... It's also the only hotel I've ever stayed in that didn't have a coffee machine in the room... Free coffee was only available from 6am in the lobby... When you've travelled from overseas, and your jet lagged and awake at 2am, a coffee machine in the room is appreciated... Such a shame as this lovely hotel has so much potential...

...Chef Concierge Mirko Bissetta took personal interest in making our stay everything one should expect from a luxury property. We’re looking forward staying at the Liberty when we’re next in Boston, would highly recommend...

...We tried Clink and room service several times during our stay. Everything was great the food was prepared great and plenty of options... The salmon, mussels and oysters were standouts... My daughter is gluten free and she had plenty of options and the chefs made a special meal for her as well...

If you're looking for a luxurious stay in Boston, The Liberty Hotel is a must-visit. From the moment you step inside, you'll be struck by the exceptional level of attention and service that you'll receive from the friendly and attentive staff... Not to mention the sheer beauty of the lobby area... It blows every other Boston hotel out of the (dirty) water!!... The bustling bartenders are true mixology masters, serving up expertly crafted cocktails and creating an ambiance that's perfect for a night out with friends or a romantic evening for two... (Inquire about getting a prime seat along the catwalk!)... But it's not just the nightlife that sets The Liberty Hotel apart... The staff here truly go above and beyond to make sure your stay is as comfortable and enjoyable as possible... From the GM (Mark) to the concierge to the housekeeping and valet staff, everyone is welcoming, courteous and professional... The rooms at the hotel are beautifully appointed and immaculately clean with plush bedding, modern amenities and stunning city views... Whether you're staying for work or pleasure, you'll find everything you'll need to make your stay comfortable and productive...

...The Liberty Hotel is uniquely beautiful and in a wonderful location whether you are exploring Boston or need to be nearby at Mass General Hospital (it's literally attached). We were greeted with champagne and warm smiles... It was one of the most amazing welcomes we have received and we travel often... Doug gave us many personal recommendations about things to do and places to go in the area... The room and view were beautiful and bed extremely comfortable... I highly recommend this beautiful property and exceptional team...

The Liberty Hotel has become my choice of hotel whenever I am in Boston... The Liberty stands out for the fine service and quality of care paid to me and, I suspect, other discerning guests... He saw to it that my requests were fulfilled, whether it was the flowers, candles, or choice of beverages sent to my room...

...Mirko the concierge was more than accommodating because I wanted to send something special for her stay. He took the extra step to introduce himself to her and made sure their stay was delightful... Little gestures like that make a guest feel like they have a home, away from home...

We totally enjoyed our stay at the Liberty Hotel... There are two restaurants and a bar on the property, serving great food and drinks served late into the evening... Our room was small but clean, quiet, and comfortable, with a lovely stylish bathroom...

The Liberty Hotel is easily my favorite in Boston... Multiple restaurants and even a fun club... Not to mention it’s next to the gorgeous Charles Street, Beacon Hill, and Back Bay areas... Mirko ensured I was able to take my meetings, my car was immediately valeted but also brought back a couple hours later to unload my stuff, make sure I was happy with my room, and continued to ask how we were doing and what they could improve...

...When we arrived we were pleasantly informed that our room was automatically upgraded as part of our Fine Hotel and Resorts promotion on our American Express card... This was great considering we usually had to request this at other hotels and it usually wasn't available... We were upgraded to a room with a city view... Well imagine our disappointment when we arrived at the room to discover double beds instead of the king bed we had reserved... Well at least it had a king bed... I also suggest they get rid of the mini-bars which are outrageously overpriced... Otherwise, everything about the hotel is great... Breakfast in Clink was very high quality and service was great... The room decor was updated and pleasant, and the bathroom was very otherwise luxurious... The lobby is beautiful and we enjoyed taking photos by the illuminated cells and history displays... Checkout was easy and our bill was easy to understand... Hopefully our upgrade sticks next time...

...It was a special weekend, celebrating a birthday and the chief concierge Mirko Bissetta took extra time to speak to me and work with me to make our stay memorable. The hotel staff was able to get us a wonderful room with a gorgeous view, to start... Then went above and beyond taking time to decorate the room with candles and rose petals for our return from sightseeing to make our evening magical... I want to thank Mirko and the entire team for giving us a weekend to remember in your beautifully historic hotel... The staff made the experience even more special with how respectful, friendly, and helpful they were...

I had a wonderful staycation at this unique and beautiful property... The concierge, Mirko Bissetta, was very hospitable and made this stay memorable for us as we celebrated our anniversary and my birthday... The bartender, Travis, at the lobby bar made the best spicy watermelon margarita (Sandia Picante)... I loved the Molton Brown products and the bed was very comfortable...

...He takes care of my client's laundry, he upgrades the room when possible. Once, when my client was not feeling well, Mirko made sure to have cough drops and soup waiting for him...

...I would say you're better off to walk a couple of blocks to numerous nearby bakeries and coffee shops. I will say that there is an abundance of shopping and cute wandering right nearby and the valet service was speedy and friendly...

...If we ever needed something or had a request, it was met in a very prompt manner... If you need to be close to Mass General, this is the place for you... The hospital is literally next door and is only a short walk... Our room was clean and everything was in working order...

...As marriott adds more and more and more luxury hotels to their roster I find myself now vacationing with them as well... We arrived by car and the valet was efficient... At check in we were offered a cold glass of sparkling wine, which was a decent brand... Not your usual complimentary hotel give aways stash... The rooms were very nicely appointed and ample size... Breakfast menu was ample with the staple Egg's Benedict and pancakes, plus plenty of egg choices... BU is right down the street, MIT is walkable and the T can take you to Harvard in one or two stops... Great place for a quick stay or a long weekend...

This is a very unique hotel located close to Beacon Hill... Breakfast service was great at Clink restaurant... Liberty Bar's ambiance is very nice with live music... Would defintely recommend the hotel and request hotel management to focus on Housekeeping and Bar service...