The Liberty, a Luxury Collection Hotel, Boston
215 Charles Street, Boston, MA 02114
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About
#39 of 97 hotels in Boston
Location
4.5
Cleanliness
4.4
Service
4.1
Value
3.8
Travelers' Choice
GreenLeaders Bronze level
Located at the foot of Beacon Hill, The Liberty Hotel is steps away from outdoor fun on the Esplanade, posh shopping boutiques along Charles Street, one of the world’s best medical complexes, the financial district, and Cambridge technology centers. The Liberty Hotel is a blend of history, high-style luxury, and hometown warmth—the ideal place for a quintessential Boston experience. A national historical landmark and architectural gem built in 1851, The Liberty is the imaginative transformation of the storied Charles Street Jail into a 298-room luxury hotel. An inspiring story of adaptive reuse, The Liberty has been recognized by Condé Nast Traveler’s “Hot List” and Boston Magazine’s “Best of Boston” list. Book your stay at The Liberty, a Luxury Collection Hotel; an authentic experience awaits in Boston, MA.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Free wifi in the business center
Paid internet
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Evening entertainment
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Luxury
Languages Spoken
English, Spanish, Hindi, Italian
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
98Great for walkers
Grade: 98 out of 100
46Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
215 Charles Street, Boston, MA 02114
Getting there
Charles/MGHBoston T2 min
Science ParkBoston T7 min
Rental CarsSee rental cars from $28/day
Nearby restaurants
Ma Maison
296 reviews3 minFrench
Tatte Bakery & Cafe
614 reviews6 minAmerican
Scampo
711 reviews1 minItalian
CLINK. and The Liberty Bar
481 reviews1 minAmerican
See all nearby restaurantsNearby attractions
Beacon Hill
2,404 reviews2 minNeighborhoods
Charles Street
120 reviews5 minPoints of Interest & Landmarks
Beacon Street
82 reviews6 minPoints of Interest & Landmarks
Paul S. Russell, MD Museum of Medical History and Innovation at Massachusetts General Hospital
45 reviews2 minScience Museums
See all nearby attractions1473Reviews24Q+A100Room tips
Reviews
Traveler rating
- 841
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Most Recent
Mirko Bissetta was fabulous to work with and truly awesome to take care of our work guests. He readily answered my questions and found the team a great transportation rate. I appreciate his "can-do" attitude. His customer service was spectacular!
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What a jewel. Centrally located and convenient to most things in the city. Friendly and helpful staff from the bellmen to the front desk to housekeeping. Andrew and Austin at the front desk were amazing! They offered a glass of chilled champagne while I checked in and made to e check in experience quick and fun. And Travis at the bar was delightful and made my solo dining experience pleasant. The rooms are well appointed (not crazy large) but very ample size. And the bathrooms are updated and a very nice size. This may be my go to place for Boston from now on.
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This would be a five star review for the employees, especially Mirko. Everyone was very nice and helpful and they expediently took care of the issues we had. Overall, the staff was excellent. The hotel itself is a cool old jail. We stayed in the new tower. Our first room had several issues, so Mirko moved us and our new room was much better. We had very good service in the bar as well. The Scampo restaurant had a gluten free menu, which we ordered off of and our entree came and had gluten in it! The server just said she would tell her manager. Very disappointing. So, other than a few quirky issues, the stay was lovely, the location was great and the hotel employees were excellent.
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Date of stay: September 2023Trip type: Traveled with family
Location
Service
Room Tip: Great location for walking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The “arresting” history of the building is a classic Cinderella story. The Suffolk County Jail for 150 years, closing in 1990, is now one of the top rated luxury hotels on the eastern seaboard. The lobby uses the tiers to dramatic effect. Residents from all over the local neighborhoods have made it an after hours area favorite. One factor that is a definite plus is their concierge, Mirko. He is a longtime Boston denizen who helped us to enjoy our two days in Boston to the maximum. He knew the best spots and points of interest, making the most of our time in Boston and at the Liberty.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nothing was right about this place. The beds are soft and saggy- I had two queens and slept in the least sagfybif the two. The linens we awful. Waited 15 min for the valet and had to call the hotel on my cell Phone to find the valet to tell him to go outside. Had them print a document for work that didn’t print right so I could t use it. Housekeeping skipped my daily service. The coffee in the lobby was empty by 8 am. I will never be back. I suggest looking at other options.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonah Selaya, Other at The Liberty, a Luxury Collection Hotel, Boston
Responded 2 weeks ago
Thank you for taking the time to let us know about your experience while staying with us. Your experience during your stay was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the my leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here for a long weekend. Check in was smooth with no issues, but we weren’t told about anything about the hotel, no info on breakfast, the restaurants, room service, nothing, but we were offered a glass of champagne. We didn’t receive and credits to use at the bars or restaurants like some other reviewers, so I don’t know if we missed out of if they stopped doing that. We went to our room (king courtyard) and it was great, we loved the masculine vibe and the fun play on the jail theme. I was super disappointed to see we were in a room that was an addition to the hotel, not the old jail cell rooms I thought they were. I guess they have about 20 rooms that are in the original part, but there is no way to identify those rooms as a preference upon booking. Even though our room was in the newer section, We noticed the room felt a bit humid, but figured we’d just turn down the A/C and would be all set. We’ll, the A/C showed 65°, but the room felt about 74° and humid. It was very hot outside, the feels like temp was 100°, so we wondered if that had anything to do with it. We spent the rest of our day out in the city and noticed immediately how warm the entire hotel was when we returned. The lobby was super humid and sticky, not at all like the other hotels we jumped in and out of throughout the weekend. I had read the reviews and was really excited about the fashion show on Thursday evenings and the party vibe in the lobby on Saturday and Sunday nights. I’m not sure if the hotel and it’s bars and restaurants are no longer “the place to be”, but it was completely dead on Thursday evening. No fashion show, no DJ, etc. Friday night was similar, there were a few people in Alibi, and a few at the Clink bar, but not at all what I was expecting. Saturday evening there was a wedding so many more people were there, but it was still far different than the vibe we had been looking forward to. On Saturday evening we are at Scampo, there was one table seated and a total of three couples at the bar. So so quiet. We shared a lobster pizza which my husband loved, but it took forever to get to our table and looked like it had been sitting under a heat light for quite a while. The bartenders were awesome and we chatted for a long time. During our entire stay, the room temp never changed, so our nights were hot and sweaty, we didn’t sleep well, the sheets were scratchy and felt rough and trapped the heat. We are pretty laid back so we just went with it, but it would have really elevated our experience if that hasn’t been an issue. It seems like many reviews have stated similar issues with the climate in the hotel going back for at least 5-6 years. That’s concerning if they still haven’t nailed that part down. Would I stay again? I’m not sure. this was a splurge for us and I’m not sure it lived up to the price tag. Maybe if the climate issue was taken care of and if I could book a jail cell room, I’d return, but I think they need to make some changes if they want to return to the days of it being the hot spot in Boston and calling themselves a luxury hotel. The Seaport area has taken on a lot more of the trendy vibes and I believe tourists are taking advantage of that area more than this one right now. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This is a beautiful hotel which we were at because of a family member seriously ill at MGH. Although everyone working at this hotel was incredible, I would like to particularly acknowledge the following personnel: Deb who works in the Clink restaurant - she was so sweet and caring during our almost 2 week stay and she felt like family by the time we left. If there is an employee recognition program, she should receive the highest accolades. Faith who works in the lobby bar knew our drink orders after the first night and always took good care of us even after a stressful day. Austin Camiel who helped me get copies of forms we needed for the hospital (btw my only criticism is this hotel needs to improve their "business center").
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a really neat hotel to stay at with interesting history as it was an old prison at one point. The team at the Liberty will make sure you have a great stay with great restaurant recommendations and list places to explore. Ask for Andrew R. Austin. Andrew was amazing at pointing out great places to eat as well as to visit. One of the top places to stay in Cambridge.
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Kudos to Manager, Doug A., and his team for excellent service and truly gracious hospitality. We had a wonderful stay and our room could not have been nicer. We will definitely return to The Liberty the next time we are in Boston!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Th Liberty is at first glance a fun and interesting take on a luxury hotel. Dig a little deeper and its a little tacky with uneven service. Also, it is not set up as a family hotel but rather a couples/business/tourist hotel. The first room that we were assigned to had a view of the building next door and was right next to the elevator. When we requested a different room, we were moved to a much better room with a better view but told we would have to switch rooms the next day to the original room for no apparent reason. We were there for college visits so this would have been very inconvenient as we would have to place our bags with the front desk early in the morning and recheck in after 4. Fortunately, after a day out in Boston, my husband decided to request to keep the room with the better view. The night managers were super friendly and helpful and basically responded with , “of course, why wouldn’t you keep your room ? We had to stop in the next morning to let the person who had originally told us we had to move that we could keep our room. She was unapologetic and dismissive but it still felt like a win for us. High points include the breakfast which was great. The beds were super comfortable and bath products high end. The low points was the service which was also a high point with the night manager.…
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: If you get one of their bad rooms, don’t give up, keep insisting on a better room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonah Selaya, Other at The Liberty, a Luxury Collection Hotel, Boston
Responded 5 weeks ago
Thank you for taking the time to let us know about your experience while staying with us. Your experience during your stay below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the are
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$397 - $708 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonWest End
NUMBER OF ROOMS
298
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Claim Your ListingTHE LIBERTY, A LUXURY COLLECTION HOTEL, BOSTON - Updated 2023 Prices & Reviews (MA)
Frequently Asked Questions about The Liberty, a Luxury Collection Hotel, Boston
Which popular attractions are close to The Liberty, a Luxury Collection Hotel, Boston?
Nearby attractions include Beacon Hill (0.06 miles), Charles Street (0.2 miles), and Beacon Street (0.3 miles).
What are some of the property amenities at The Liberty, a Luxury Collection Hotel, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Liberty, a Luxury Collection Hotel, Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Liberty, a Luxury Collection Hotel, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Liberty, a Luxury Collection Hotel, Boston?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Liberty, a Luxury Collection Hotel, Boston?
Conveniently located restaurants include Ma Maison, Tatte Bakery & Cafe, and Scampo.
Are there opportunities to exercise at The Liberty, a Luxury Collection Hotel, Boston?
Yes, guests have access to a fitness center during their stay.
Is The Liberty, a Luxury Collection Hotel, Boston located near the city center?
Yes, it is 0.7 miles away from the center of Boston.
Are any cleaning services offered at The Liberty, a Luxury Collection Hotel, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Liberty, a Luxury Collection Hotel, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Liberty, a Luxury Collection Hotel, Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.