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The Liberty, A Luxury Collection Hotel

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#36 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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The Liberty, A Luxury Collection Hotel
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341 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Reviewed 3 days ago NEWvia mobile

The hotel was a prison and the decoration currently has kept the spirit. The ambiance of the hotel is amazing, it ia a fun place to be and the lobby is always full with people partying. Positive vibes! Rooms are nice and the staff is very friendly.

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Helpful?
Thank Darine Y
Atlanta, Georgia
Reviewed 4 days ago NEWvia mobile

Just spent a Thursday night at the legendary The Liberty. I read every review, and was prepared for dodgy service. MY STAY ROCKED. Design of room: 5 stars. Check in: 5 stars. Bed/room/finish: 5 stars. Shower: 5 stars. Room safe inside an actual bedside safe: 5 stars! Seriously, stay here. It's a design and engineering masterpiece. Stunning.

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Thank GROCKAtlanta
Long Island , NY
Reviewed 5 days ago NEWvia mobile

Visited over New Year's weekend. The hotel is beautiful. Rooms are very clean and nicely decorated. Loved the history of the hotel. The lobby is beautiful and a fun place to have drinks. Don't hesitate staying here. Look forward to my next visit.

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Helpful?
Thank beachbum116
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for this fantastic review! We appreciate the kind words regarding our luxury guest rooms and unique history. We are looking forward to your next visit as well! Kind regards, Robert M.

Adelaide, Australia
Reviewed 6 days ago NEW

Beautiful looking hotel, Great rooms. Terrible service. The hotel started out with so much potential. It has a great back story. It looks great when you walk in. The rooms where fantastic and then the people let it down. We gave them several opportunities over our four day stay to fix problems or to at least us some alternatives but...

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Helpful?
Thank davidweir69
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this review and for the complimentary feedback regarding our luxury guest rooms and unique hotel. I’m very sorry to hear that the customer service you experienced at The Liberty did not meet your expectations; we pride ourselves on providing stellar five-star service to all of our guests, this feedback is certainly out of the norm and...

London, United Kingdom
Reviewed 1 week ago

A real treat to stay here. Lovely rooms and welcoming staff. A very clever redevelopment of the old prison, keeping elements of it origin within high end hotel luxury. Great Italian restaurant and good bars.

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Thank Tracy B
Boston, MA
Reviewed 1 week ago

We had an excellent relatively short stay at the Liberty Hotel. Large HDTVs with HD channels. Gorgeous rooms and decorations. On the weekends, the lobby of the hotel (former Suffolk County Jail) becomes a DJ-occupied hip club-like lounge at night. Our only complaint: on our evening check-in the receptionist was fairly perfunctory - not a smile, a word of welcome,...

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Thank TravelKritic
Reviewed 1 week ago via mobile

There is a first time for everything! Staying at the Liberty and also falling in the shower. Room was really nice and stay was starting off great. All was fine until I fell in the shower. I started the shower like I always do regulating the water temp through the faucet then turning on the shower head. I stepped in...

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Thank ChelseaBoyss
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this review with us, and we are very disappointed to hear about your slip in the tub during your stay. We hope that you will give The Liberty another chance on future travels to Boston.

London, United Kingdom
Reviewed 1 week ago

I stayed a night in The Liberty Hotel recently. Very convenient location 10 min by car from the airport and walking distance to all the sightseeing of the city. The design is quite interesting inside of the hotel, keeping in mind it was a prison. The room is decent size for one person. The lining was clean but the carpet...

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Thank CuriousLulu
Wilton, Connecticut
Reviewed 1 week ago

I recently stayed at the Liberty Hotel while on business in Boston in December and the service is top notch. The service at The Liberty goes above an beyond from the check in process. We arrived mid afternoon and the check in process was quick and easy. At the check in desk they even provide a glass of champagne. The...

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Thank Jujucom1
Broomfield, Colorado
Reviewed 1 week ago

Overall 5 stars all around. The service was good upon check in, room and throughout the stay. SPG Platinum and they treat you very well. Rooms were nice and unique, clean and has good wifi and showers. A hidden gem hotel in a unique location for sure with some character! Also, walk to TD Garden was easy, about 15 minutes.

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Helpful?
Thank Brian C
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Near The Liberty, A Luxury Collection Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Scampo
Scampo
Cuisines: Italian
Clink.
Clink.
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The sun sets over an iconic architectural gem, where unrivaled views, indigenous flavors, and the vibrant colors of this timeless destination await. Once the storied Charles Street Jail, The Liberty Hotel welcomes guests to Boston with the spirit of a landmark liberated following an extensive $150 million acquisition, renovation, and construction process. Commanding style and elegance, this property accommodates 298 guest rooms, including a 2,200 square foot Presidential Suite and nine additional suites. With complimentary high speed internet access in all of our spacious guest rooms, business and leisure travelers alike will feel at home. ... more   less 

Additional Information about The Liberty, A Luxury Collection Hotel

Address: 215 Charles Street, Boston, MA 02114-3001
Location: United States > Massachusetts > Boston
Price Range: $172 - $925 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Liberty, A Luxury Collection Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#27 Luxury Hotel in Boston
#30 Green Hotel in Boston
#32 Romantic Hotel in Boston
#34 Business Hotel in Boston
#46 Family Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from The Liberty, A Luxury Collection Hotel staff and other travelers.
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San Francisco, California
Florence, Kentucky
Florence, Kentucky
Canada
9 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“try to get a room with a view towards Cambridge”
 of 5 bubbles andyplus3, 2 weeks ago | Read review
“Rooms on floors 5 and up are quieter”
  • View from room 803
  • View from room 803
 of 5 bubbles Dcaillier, 2 weeks ago | Read review
“Get a Uber over to the North End for dinner”
 of 5 bubbles chrislA6139XY, 2 weeks ago | Read review
“Book one facing the Charles River”
 of 5 bubbles RchardPBB, 4 weeks ago | Read review
“Ask for a room with the river view”
 of 5 bubbles RiodeJaneiroLeblon, 4 weeks ago | Read review
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