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The Liberty, A Luxury Collection Hotel

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#43 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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The Liberty, A Luxury Collection Hotel
The Liberty, A Luxury Collection Hotel
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191 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Vancouver, Canada
Level Contributor
139 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Being a luxury collection hotel, one has to uphold certain standards and expectations are high. This hotel had a lot of history in it just like the other parts of Boston and it was wonderfully restored but the beauty stops there. Service was not up to par - the first time I never got a return call on whether what... More 

Helpful?
Thank Konea2178
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

From check in to check out, this hotel has it going on! Amazing in design inside and out! When we checked in they offer complimentary champagne, they informed me of room options between the new portion of the hotel or the old original prison cell hotel rooms and noise level to be aware of with each room option, as they... More 

Helpful?
Thank Kacey R
Detroit, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Worst hotel experience ever. Lobby is a party center - noise comes into rooms. Staff only says "I should have been warned when checking in ... Sorry you feel that way." No offer of compensation or room change. Liberty - be a bar or a hotel. Clearly, management is incapable of doing both. Nothing luxury about this place. Too many... More 

Helpful?
Thank Peter626
Sao Paulo, SP
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Everything was excellent in my stay, apart my check-out which, if done at 4am should have been to the same standard of the hotel. Apparently that is not the case, as I was met my very inpolite attitude, border-like to roud replies and abandoned / not supported in my search for a taxi, after my driver did not turn up.... More 

Helpful?
Thank CiarrApico
New York City, New York
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Walk into the Liberty Hotel and you be blown away! A really creative and stunning make over from an old jail house into luxury hotel and restaurant(s). Very pricy, but you can see why by the over quality offered and delivered. The staff was overly helpful and polite. Set in the heart of Boston and especially convenient to Mass General... More 

Helpful?
Thank Peter M
San Francisco, CA
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Liberty Hotel in Boston for one night over Labor Day weekend. We are Starwood loyalists, and jumped on this hotel when we saw that it was part of the Luxury Collection. Reading about the hotel's storied history made us even more eager to stay here. Upon arrival, the friendly valet staff greeted us and whisked our... More 

Helpful?
Thank Michael_SD
New York City, New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Liberty has so much history and it was interesting to learn about it's past. The lobby was stunning and the rooms had funky functional furniture, loved it! Check in was super easy and our room was available at 11:30 AM, which was great! Oh, and they gave us a glass of sparkling wine! Yes, the parking is expensive, but... More 

Helpful?
Thank Rick M
London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Style over substance. The most disturbed night of sleep in 30 years if travel. Noise pollution from the lobby which turns into a loud bar on Friday/Sat nights (had to shout my way through checkin) and paper thin walls so I was repeatedly woken through the night by guests returning to their rooms. Average and expensive food. Average service. Avoid.

Helpful?
Thank LondonMcTraveller
BLDOR, Director of Rooms at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for taking the time to review your stay with us! I am very sorry to hear about the challenges you experienced checking in during our peak nightlife hours and the noise from other guest rooms. We will take your comments into consideration as we look to improve our product and services. I hope you will give us another... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stunning hotel with well appointed rooms. The lobby is amazing and they did a great job preserving touches of the old prison throughout. Staff is friendly and helpful. Lobby bar serves a great cocktail. Overnight valet parking costs over $50/night which seemed a bit excessive. Would definitely recommend for a drink even if you don't stay at the hotel -... More 

Helpful?
1 Thank Laura V
Sarasota, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel came highly recommended and we were so glad we gave it a try. The renovation took 5 years with a tremendous attention to detail. They kept the look of the old jail but added all the amenities one would expect of a modern, luxury boutique hotel. The best was the outstanding service and genuine care for their guests... More 

Helpful?
Thank PEH14
Questions? Get answers from hotel staff and past guests. Ask a question

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Near The Liberty, A Luxury Collection Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Scampo
Scampo
Cuisines: Italian
Clink.
Clink.
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The sun sets over an iconic architectural gem, where unrivaled views, indigenous flavors, and the vibrant colors of this timeless destination await. Once the storied Charles Street Jail, The Liberty Hotel welcomes guests to Boston with the spirit of a landmark liberated following an extensive $150 million acquisition, renovation, and construction process. Commanding style and elegance, this property accommodates 298 guest rooms, including a 2,200 square foot Presidential Suite and nine additional suites. With complimentary high speed internet access in all of our spacious guest rooms, business and leisure travelers alike will feel at home. ... more   less 

Additional Information about The Liberty, A Luxury Collection Hotel

Address: 215 Charles Street, Boston, MA 02114-3001
Location: United States > Massachusetts > Boston
Price Range: $259 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Liberty, A Luxury Collection Hotel 5*
Number of rooms: 300
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Hotel Style:
#31 Green Hotel in Boston
#31 Luxury Hotel in Boston
#32 Romantic Hotel in Boston
#34 Business Hotel in Boston
#46 Family Hotel in Boston
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