We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Boston, an IHG Hotel

avatar-imageavatar-imageavatar-image
Traveler (1667)
Room & Suite (853)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Contact accommodation for availability.
There are similar hotels available.
View all

About

#25 of 95 hotels in Boston
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
GreenLeaders Gold level
Historic elegance meets modern luxury at the InterContinental Boston. Our waterfront hotel, located on the Boston Harbor, is one of the city's most celebrated hotels in a truly iconic location. Our beautifully redesigned rooms showcase the Boston cityscape with floor to ceiling windows. Whether hosting an event or relaxing in our Spa InterContinental, you will appreciate the close proximity to Boston's most sought-after landmarks, like the Boston Tea Party & Ships Museum.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Babysitting
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Water sport equipment rentals
Aerobics offsite
Bicycle tours
Bowling offsite
Patio
Walking tours
Board games / puzzles
Children's television networks
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
City View
Marina View
Languages Spoken
English, French, Russian, Spanish and 9 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
4.5
4.5 of 5 bubbles5,899 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
InterContinental Boston, an IHG Hotel, is often lauded for its spacious and immaculate rooms which feature comfortable beds and impressive views, although there are mentions of decor that could use refreshing. Nestled in a prime location, it's a favorite among guests for easy access to historical and financial districts. While the service generally exceeds expectations with commendable staff, some guests feel the value proposition is lacking, pointing to high-priced amenities. The hotel's cleanliness and facilities like the gym and pool are popular, even though a few visitors suggest there's room for enhancement.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
5899Reviews51Q+A100Room tips
Traveler rating
  • 4,256
  • 1,145
  • 287
  • 103
  • 108
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Dapht Phunk wrote a review Feb 21
Portsmouth, New Hampshire108 contributions
Had I known the hotel and especially estaurant were under renovation, I would have though twice about booking with breakfast included. The breakfast is now only buffet, and wildly overpriced, and they do not have nearly the same amount of variety and food as before. The seating area is a cramped narrow space in the lobby. The staff tries to hustle you in and out - very unpleasant, and next to the sounds of drilling and banging to boot! This is not listed anywhere when I booked - buyer beware! Wait until renovations are completed.
Read more
Date of stay: February 2024
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Mayur wrote a review Jun 2023
9 contributions
Hotel's Favorite
Intercontinental Boston delivered one of our best and most memorable hotel stays. We enjoyed 7 nights here. The customer service experience was outstanding. All departments of the hotel delivered exceptional service. Our check-in experience was professional, super friendly and informative. The perfect start! A special mention to the team who manage the daily room clean (Our room was 502). The room was cleaned to a very high standard and the team member who looked after our room was super warm and friendly. It was a pleasure seeing her everyday, working super hard to deliver the best standards for this hotel. We enjoyed some amazing breakfasts. Special thank you to Annie who served us at breakfast. A perfect host and exceptional service. We used the Club Lounge during our stay. A fantastic experience. Great space to relax. The management team at this hotel have got the perfect balance here. The food, drinks and the space were just right. Plenty of options! Krish, Francesca and Dennis were the perfect hosts. By far the best club lounge team I have ever come across. Attention to detail, warm, welcoming and always provided plenty of tips of places to visit in Boston. Thank you. We look forward to visiting again.
Read more
Date of stay: June 2023Trip type: Traveled as a couple
Room Tip: Grab yourself a Charlie Card (Unlimited Travel version. We used the 7 Day card) to visit Boston...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded Jun 26, 2023
Dear mayur1977, Thank you for taking the time to share your wonderful experience at Intercontinental Boston! We're thrilled that we were able to provide you with one of your best and most memorable hotel experiences. It's truly rewarding to know that our exceptional service, from check-in to the daily room cleaning, left a lasting impression. We're also delighted to hear that you enjoyed the fantastic Club Lounge experience with our amazing team members. We can't wait to welcome you back for another incredible stay in the near future! Kind regards, The InterContinental Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Bradford T wrote a review Feb 18
1 contribution
Overall the hotel is good, It would be nice if the security guard didn’t harass my friends for waiting for me in the lobby and then security follows us into the bathroom later on. I apologize they couldn’t get a room in time at the same hotel. Next time maybe you cannot harass me and my buddies for taking a piss, as I have stayed at this hotel long enough to not deserve that level of disrespect. I am very respectful of this hotel and the staff is very kind and accommodating, but this was downright weird and offensive. In the future, my partner and I will greatly consider other options for our go-to hotel. Ridiculous.
Read more
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
mamacooking wrote a review Feb 13
Boston, Massachusetts761 contributions
+1
The InterContinental is very comfortable and in a wonderful location while visiting Boston. It is within walking distance of all the great North End restaurants, a Celtics Game at the Garden, the Aquarium, and more. If you need a tub to soak in after a long sightseeing day, the InterContinental is for you. The bathroom is spacious with plenty of counter space for your toiletries.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rachel Stromberg, Owner at InterContinental Boston, an IHG Hotel
Responded 2 days ago
Dear Mamacooking, Thank you for taking the time to share your positive experience at InterContinental Boston with us. We are delighted to hear that you found our hotel comfortable and enjoyed its wonderful location, making it convenient for exploring the North End restaurants, attending Celtics games at the Garden, visiting the Aquarium, and more. We appreciate your mention of the spacious bathroom and the availability of a tub for relaxation after a day of sightseeing. Providing a comfortable and enjoyable stay for our guests is our top priority, and we are pleased to hear that we met your expectations. We look forward to welcoming you back on your next visit to Boston. Safe travels and we will see you again soon! Kindest regards, The InterContinental Boston Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Miranda S wrote a review Feb 10
4 contributions
It's tough to find a hotel in Boston with a bathtub, and when you're trying to have a relaxing getaway that involves long soaks in a tub, it's kind of part of the process. Anyway, tubs here (at least in the king room I was in) are divine! Loved getting a good few days to relax as a staycation for myself. Really recommend. Also had a fantastic massage while I was here. Do yourself a favor and go!
Read more
Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Rachel Stromberg, Owner at InterContinental Boston, an IHG Hotel
Responded 2 days ago
Dear W7672WLmirandas, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed a great and relaxing getaway at our hotel. We understand the importance of having a comfortable environment, and we're pleased to know that our tubs added to the enjoyment of your stay. It's fantastic to hear that your staycation was well-spent, and we appreciate your recommendation. We're also delighted that you had a fantastic massage; our team strives to provide exceptional experiences for our guests, and we are thrilled to know we met your expectations. We look forward to welcoming you back soon! Kindest regards, The InterContinental Boston Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
WashDCReviews wrote a review Feb 9
Washington DC, District of Columbia10 contributions
Just got back from a short trip to Boston. I enjoyed my stay at the InterContinental for a couple of reasons. First, it is located a short walk from South Station. That makes it easy to move between Logan Airport and the hotel on the Silver Line. South Station is also a convenient point for the subway system and commuter rail. Second, the hotel itself is warm and peaceful. The rooms are quiet and it's easy to block out all light to sleep. You don't have that jammed, noisy lobby feeling that some large hotels have. Finally, the hotel's location makes it easy to go out for a walk or run to clear your mind. I'll be back, for sure.
Read more
Date of stay: February 2024
Value
Location
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rachel Stromberg, Owner at InterContinental Boston, an IHG Hotel
Responded 2 days ago
Dear WashDCReviews, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your short trip to Boston and that you had a pleasant stay at our hotel. It's wonderful to know that our convenient location near South Station added to the ease of your travel, and that you found our hotel to be a warm and peaceful oasis. We appreciate your compliments on our quiet rooms and the tranquil atmosphere, as well as your mention of the easy access to walking or running areas for relaxation. We look forward to welcoming you back on your next visit to Boston. Safe travels until then! Kindest regards, The InterContinental Boston Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Conseiller99 wrote a review Feb 6
Roseland, New Jersey1375 contributions
This was our first stay at The Intercontinental Boston, and we loved it! Nice staff, beautiful space, and an excellent room. This is a great location on the Greenway and Ft Point Channel. We had a great view of the ships of the Boston Tea Party Museum which is a very short walk from the hotel. The hotel is renovating it’s restaurant and bar for a few months, so that was a bit of construction, but being handled very well; we look forward to returning and seeing how it turns out. The rates were terrific for this weekend…we were in for the Beanpot, and compared very favorably to other high-end hotels in the area. Really nice room, super clean, great service, comfortable, nice expansive bathroom. You can walk to a lot of excellent restaurants close by like The Palm, Smith & Wollensky, the Boston Harbor Hotel, Mr. Dooley’s Irish Bar, and right across the channel to all the Seaport restaurants on Congress Street (Row 34), and Seaport Blvd (too numerous to mention), OR you can walk about a half mile on the nice wide Greenway sidewalks, or Harbor Walk to the Aquarium, Quincy Market, Fanueil Hall, and the North End with all it’s Italian restaurants and pastry shops; and even walkable to The TD Garden just about a mile straight away. In short, a great location. There’s even a Starbucks a short walk away. Highly recommend!
Read more
Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rachel Stromberg, Owner at InterContinental Boston, an IHG Hotel
Responded 5 days ago
Dear Wayne P, Thank you for taking the time to share your recent experience and leave us a review on your recent stay at InterContinental Boston. We are delighted to hear that you enjoyed our location, the comfort and cleanliness of your room, and the spectacular views. It’s wonderful to know that our ongoing renovations did not detract from your enjoyment. Your satisfaction and recommendation are incredibly important to us, and we eagerly anticipate the opportunity to welcome you back. We're looking forward to showing you the completed renovations to our restaurant, bar and lobby. Safe travels and we will see you again soon! Warmest regards, The InterContinental Boston Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gregory S wrote a review Jan 2024
Warwick, Rhode Island81 contributions
I travel extensively for business and leisure, and I can honestly say that this has been one of the BEST experiences I have had. My wife and I were celebrating my birthday weekend. Inilta, who checked us in upgraded our room when she was told. The room was beautiful and overlooking the river and The Boston Tea Party sight. About an hour into our stay we noticed a loud noise. As we left for lunch we let the front desk know. After we returned, the hotel manager knocked on our door. He stated that the room would need work and that they were upgrading us to a Junior Suite. He apologized to us over and over and also gave us access to the Intercontinental Club on the top floor. We had free food and drinks there at night and a great free breakfast in the morning. This was certainly a special birthday. I can't wait to go back!
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rachel Stromberg, Owner at InterContinental Boston, an IHG Hotel
Responded 4 weeks ago
Dear RIGreg, Thank you so much for sharing your experience at our hotel. We are delighted to hear that your birthday celebration was made extra special by our attentive staff and the unexpected upgrade to a Junior Suite. Our team, especially Inilta, takes great pride in delivering exceptional service, and it's wonderful to know that we were able to resolve the noise issue swiftly and to your satisfaction. We will be sure to pass along your positive comments to her. We're also pleased that you enjoyed the exclusive amenities of the Intercontinental Club. Your eagerness to return is the highest compliment we can receive, and we eagerly await your next visit for another memorable stay. Safe travels and we will see you soon! Warmest regards, The InterContinental Boston Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
sailingsummer wrote a review Jan 2024
Boston, Massachusetts2 contributions
The InterContinental Boston is truly amazing! The entire staff goes above and beyond to make your stay/experience magical! We are beyond impressed with Any’s ability to create a memorable breakfast environment! She is a class act! Thank you all very much!
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rachel Stromberg, Owner at InterContinental Boston, an IHG Hotel
Responded 4 weeks ago
Dear Sailingsummer, Thank you for taking the time to leave us a review. We're thrilled to hear that you stay at InterContinental Boston was magical and it's especially heartening to know that Any played a significant role in creating a memorable breakfast experience for you. Our team strives to provide exceptional service, and we're grateful for your acknowledgment. We will be sure to pass along your positive comments to Amy. We look forward to welcoming you back for another wonderful stay in the future. Warmest regards, The InterContinental Boston Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sean M wrote a review Jan 2024
3 contributions
We traveled to Boston for two nights and choose the intercontinental, it is my first time staying with the brand and was very impressed with the team member involvement in the guest experience. From Esteban & Raj who checked us in, and surprisingly out of the hotel as well, to the team members who working in the spa, the restaurant staff, housekeeping (who made a point to speak to us each time we walked by them in the hallways), even the valet and bell team. Truly outstanding with the human element, as well as the quality of the room product. I look forward to staying with the brand again.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Great gym and close to a lot of walkable venues.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Laura Ward, Owner at InterContinental Boston, an IHG Hotel
Responded Jan 23, 2024
Dear Seantmurphy773, Thank you for taking the time to share your wonderful experience at InterContinental Boston. We are thrilled to hear that your first stay with our brand exceeded your expectations. It's heartening to know that our team members, Esteban, Raj, and the entire staff left an impression on you. Your compliments on the spa, restaurant, housekeeping, valet, and bell team are greatly appreciated. We look forward to the pleasure of hosting you again at Intercontinental Boston. Your kind words inspire us to continue delivering outstanding experiences for our valued guests. Safe travels and see you soon! Warmest regards, The InterContinental Boston Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Boston area.
PRICE RANGE
$269 - $559 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental boston hotel boston, boston intercontinental
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
424
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

INTERCONTINENTAL BOSTON, AN IHG HOTEL - Updated 2024 Prices & Reviews (MA)

Frequently Asked Questions about InterContinental Boston, an IHG Hotel
Which popular attractions are close to InterContinental Boston, an IHG Hotel?
Nearby attractions include Boston Tea Party Ships & Museum (0.1 miles), Waterfront (0.2 miles), and Boston Children's Museum (0.2 miles).
What are some of the property amenities at InterContinental Boston, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Boston, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Boston, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Boston, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Boston, an IHG Hotel?
Conveniently located restaurants include Flour Bakery + Cafe, James Hook & Co., and Mr. Dooley's Boston Tavern.
Are there opportunities to exercise at InterContinental Boston, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is InterContinental Boston, an IHG Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Boston.
Are any cleaning services offered at InterContinental Boston, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Boston, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Boston, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.