InterContinental Boston, an IHG Hotel
510 Atlantic Avenue, Boston, MA 02210-2210
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About
#11 of 99 hotels in Boston
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
GreenLeaders Gold level
Historic, yet modernly elegant, InterContinental Boston is one of the city's most celebrated hotels. Located on the harbor, our waterfront hotel pairs elegant rooms and posh amenities with gorgeous event space. Whether hosting a prestigious meeting or wedding, or relaxing in our elegant spa, you will appreciate the close proximity to Boston's most sought-after landmarks, including the Boston Tea Party & Ships Museum, just steps away.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Babysitting
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Water sport equipment rentals
Aerobics offsite
Bicycle tours
Bowling offsite
Patio
Walking tours
Board games / puzzles
Children's television networks
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Marina View
Languages Spoken
English, French, Russian, Spanish and 10 more
Location
100Great for walkers
Grade: 100 out of 100
110Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
510 Atlantic Avenue, Boston, MA 02210-2210
E-mail hotel
Getting there
South StationBoston T5 min
CourthouseBoston T6 min
Rental CarsSee rental cars from $28/day
5828Reviews51Q+A100Room tips
Reviews
Traveler rating
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Most Recent
I took my wife to Boston for a weekend and we had an amazing stay at the Intercontinental. The attentive front desk staff asked what brought us into town and when we told them it was a birthday celebration they upgraded us to a room with a beautiful waterview. The lobby has the hustle and bustle you would expect at a downtown hotel but the rooms were very quiet, clean and extremely comfortable. They look better in person than in the pictures. We also had a fantastic experience at the spa on the 2nd floor. We made an appointment for a couples massage which was phenomenal. Great spa! Very zen! Wonderful service and accommodations. Top notch! Highly recommend!
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded yesterday
Dear letsgobuffalo1, Thank you so much for your kind words! We are thrilled that you and your wife had an amazing stay at Intercontinental Boston. It's delightful to know that our attentive front desk staff went above and beyond to make your birthday celebration memorable by upgrading you to a beautiful waterview room. We're glad the rooms exceeded your expectations and provided a quiet, clean, and comfortable retreat. We're also pleased to hear that you had a fantastic experience at our spa and enjoyed the couples massage. Your description of the spa as "phenomenal" and "zen" is greatly appreciated. Thank you for your recommendation and for recognizing our wonderful service and top-notch accommodations. We truly value your feedback and hope to have the pleasure of welcoming you back for another exceptional stay in the future. Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Very nice hotel, clean and with a wonderful staff. Beds and pillows are comfortable and the rooms spacious. Shout out to Harold at the front desk who was always eager to help and to make sure everything was perfect.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded Sep 8, 2022
Dear Sooga2010, We appreciate your sharing your experience with us at InterContinental Boston. Nothing makes for a fabulous stay like a comfortable bed and we are happy to read that our team members also provided memorable hospitality. We hope to welcome you back again soon. Kind regards, Laura Ward, Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What’s good? Quiet room, good bar staff and drink selection, big gym and a great location. What wasn’t? I couldn’t get the room temperature accurate - set to 68 and the room is 74, the lack of free waters in the room for $600 per night, annoying light switches in the room and room temperature water from the dispenser in the gym. I expect more from higher end properties. I wouldn’t stay again on a personal trip with a stay only relayed to a business event on the property.
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded yesterday
Dear CLEShawn, Thank you for taking the time to provide feedback on your recent stay. We appreciate your kind words regarding the quiet rooms, friendly bar staff, extensive drink selection, spacious gym, and excellent location. We apologize for any inconvenience you experienced with the room temperature, lack of complimentary water, light switches, and gym water dispenser. We value your feedback and will take it into consideration as we strive to improve our services. We hope to have the opportunity to provide a more enjoyable experience for you in the future. Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unlike prior reviews I wouldn’t consider the hotel a superb 5star - it’s a good 4star. Consider the restaurant - just average food quality, with adequate but not superb service. Hours of operation are very rigid with restaurant closed at 1:45 for lunch and nothing available in the bar. Place can be desolate sometimes, which I feel speaks to the quality. Rooms are adequate; top marks for the bed, but very misleading description for corner room - there are not two views of the Fort Point Channel - just one, and another of the tower next door. Also only one sink in the bathroom of our suite, and the connecting window from the bathroom to the bedroom is so passé now. The room service delivery was poor - person delivered the table and left - unlike other hotels there was no set up, we had to open the table and organize the dishes ourselves. The hotel is well situated for many of Boston’s shoreline amenities, but a hike to the Common and central shopping on Boylston or Newbury street. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded 2 days ago
Dear MMMthesix, Thank you for choosing to stay at InterContinental Boston and for taking the time to provide us with your feedback. We truly value your opinion and appreciate your kind words about our hotel. We apologize that your experience did not meet your expectations entirely, and we will certainly consider your comments as we work on enhancing our services. We hope to have another opportunity to serve you and provide a more enjoyable and seamless stay. Thank you once again for your valuable feedback and for selecting InterContinental Boston. Warm regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Better than expected! Great hospitality, amenities and location. The staff was very personal, the room seemed very new and the bed was comfortable as well. There is a parking garage just one street down (280 Congress) which is very convenient. All-in-all a flawless stay on MDW weekend.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: There is a self-park garage on 280 Congress which is only a few hundred yards from the hotel ($9...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded 6 days ago
Dear stanwich, Thank you for selecting InterContinental Boston and writing such a feel-good review. We truly appreciate your feedback and are happy to read that you were comfortable and felt that your stay was flawless. We are happy to see that you had found a garage - we do have one too!! We hope to have the pleasure of welcoming you back again soon, maybe an annual Memorial Day trip is in store. Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property is terrific and the service and hospitality is outstanding!! The management and staff are top notch. The location is GREAT and the room was wonderful with an amazing view. Everything was on point. Their management pride themselves on feedback and took the time to respond positively. We will go back.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded 1 week ago
Dear JennyGonsalves, Thank you for your wonderful review! We're thrilled to hear that your stay at our property made your trip to Boston even more memorable. It's fantastic that you found our property terrific and our service and hospitality outstanding. We take great pride in our management and staff, and we're glad they provided a top-notch experience for you. We appreciate your feedback and look forward to welcoming you back for another exceptional stay! Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
romadaro wrote a review May 2023
Washington DC, District of Columbia1524 contributions1284 helpful votes
My wife and I just celebrated our 42nd Anniversary at the IC Boston and enjoyed it immensely. From the time we checked in until departure the staff showered us with great customer service to insure that we had a superior experience. I absolutely MUST give a shout out to Harold and Zachery at the front desk, Francesca and Denis in the Club Lounge and Julien and Christina in Guest Relations, all of whom went above and beyond. Aside from the the wonderful staff, you simply can't beat the location just 2 blocks from the South Station T and the burgeoning Seafront District on the other side of the hotel, which includes several excellent restaurants and bars. Downtown Boston and Boston Commons are also within a 15-20 minute walk. You simply can't beat the location and you really don't need a car if you're touring Boston, with all the trollies and the T just a few blocks away. Most importantly, the rooms are good size and extremely clean, as was all the common areas throughout the hotel. Beds were very comfy and internet service was fast with lots of outlets throughout the room to plug in all your devices. There is also a full service restaurant in the hotel which was excellent in case the weather is bad or you just don't feel like going out, and a Club Lounge which has snacks and beverages throughout the day and serves a full buffet breakfast in the morning and hors d'oeuvres or an abbreviated dinner in the evening for use by Intercontinental Ambassador elite members. As a Diamond Ambassador elite in the IHG program, I've stayed in quite a few IC hotels around the world and this one is indeed one of the best in the portfolio. Needless to say, I highly recommend it. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded 1 week ago
Dear romadaro, Thank you so much for your glowing review! We're delighted that you and your wife enjoyed your 42nd Anniversary celebration at InterContinental Boston and had an immensely enjoyable experience. We greatly appreciate your recognition of our staff, particularly Harold, Zachery, Francesca, Denis, Julien, and Christina, for providing exceptional customer service, and I will be sure to pass along your kind remarks. We're honored to be considered one of the best in the InterContinental portfolio, and we're grateful for your high recommendation. It was a pleasure having you as our guest, and we hope to welcome you back for many more memorable experiences in the future! Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For my second holiday trip to Boston, I chose to stay at the IC hotel on Atlantic Avenue. Close to South Station with its good transportation connections, the IC Boston is a 12-year old property that more than holds its own alongside other such famous Boston hotel brands as the Four Seasons, Mandarin Oriental and The Newbury (and at a more attractive price!). Our room was a spacious and beautifully-designed two-room, two-bathroom suite on the 9th floor overlooking the Four Point river section with direct views of the Boston Tea Party historical re-enactment ships. The up-and-coming Seaport district (good restaurants/bars) is a short walk across either of the two bridges flanking the hotel. Downtown and Boston Common are an easy 15-minute walk away, and the famous hop-on, hop-off Trolley Bus Tours begin just 5-minutes walk down the road. The IC Boston offers a truly 5-star experience. As an InterContinental Hotels Ambassador Member, I’ve stayed at a lot of IC hotels. Boston ranks as one of the very finest in every respect. Rooms are luxuriously appointed, the facilities on-point and the staff well-trained and fully up to their jobs. If budget permits, opt for a Club Lounge Access room. Located on the 12th floor, the Club serves a full hot & cold breakfast buffet (ecxellent), beverages and light refreshments throughout the day, and an elegant evening drinks and canapés experience (including good wines and premium spirits). I must make special mention of Julien Berrut, Director of Guest Relations, who, together with his highly professional team, made my stay all the better. Julien’s attention to detail and obvious passion for his work provided the perfect ‘human’ complement to my stay at this lovely hotel. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Budget permitting, opt for a suite with Club Lounge Access.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded 1 week ago
Dear 928bobs928, Thank you for your superb 5-star review! We're thrilled that you chose InterContinental Boston for your second-holiday trip to the city and had a fantastic experience. It's wonderful to know that our property more than held its own alongside other renowned Boston hotel brands; thank you for the compliment. As an InterContinental Hotels Ambassador Member, your endorsement of InterContinental Boston as one of the finest properties is truly valued. We're thrilled you found our rooms luxurious, our facilities top-notch, and our staff attentive. We appreciate your recommendation of opting for a Club Lounge Access room for an enhanced experience. In addition, we're glad Julien's passion for his work made your stay more memorable and personalized. Thank you once again for your outstanding review. We're grateful for your support and look forward to welcoming you back for another 5-star experience at InterContinental Boston! Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel. Presidential suite was spectacular. Latifa was a delight and kept our room in tip top shape. She’s a wonderful employee! The room was spotless! And we loved the service at the club level. All the employees were the best
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded 2 weeks ago
Dear amylW9372GU, Thank you for your fantastic review! We are thrilled that you enjoyed your stay in our Presidential suite and that Latifa provided exceptional service to keep your room in top shape. We're also delighted you had a wonderful experience with our club-level service and found all our employees to be the best. We hope to welcome you back soon for another memorable stay at InterContinental Boston! Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would have given this 5 stars except for the restaurant. Beautiful hotel with a nice view. Great location, close to everything. Hotel staff and bellman were very nice. We ate lunch at the restaurant on our last day. Except for the host, service was awful! The waitress was obviously annoyed with something. Someone from the kitchen served our food then we never saw the waitress again. Someone else checked on us more than 15 minutes after we finished eating. This person was nice but did not identify themselves. Easily the worst meal we had on our trip. Not bad, we ate because we were starving but it wasn’t great food. Our fountain drinks were flat. No one ever checked on our drinks or food after we were served. We took one sip of the drinks. When I did get a chance to complain to the person who brought my meal ticket, she said other diners had complained too and they were removed from my bill. That said I would recommend this as a hotel and would stay here again. However I’ll most likely try another hotel in the area. I cannot recommend the restaurant.…
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Ward, Marketing at InterContinental Boston, an IHG Hotel
Responded 2 weeks ago
Dear 40tjenn, Thank you for selecting InterContinental Boston for your recent stay and for sharing your feedback on your recent stay; we truly appreciate your 4-star rating. I'm afraid we do need a little more information on your name. Could you contact me at laura.ward1@ihg.com so I may connect you to our Assistant Director of Food and Beverage? We truly apologize for your experience and would love to understand better when you were in the restaurant so that we may address this. Thank you for providing us with your feedback, and I hope to hear back from you soon. Kind regards, Laura Ward Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$366 - $582 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental boston hotel boston, boston intercontinental
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
424
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Claim Your ListingINTERCONTINENTAL BOSTON, AN IHG HOTEL - Updated 2023 Prices & Reviews (MA)
Frequently Asked Questions about InterContinental Boston, an IHG Hotel
Which popular attractions are close to InterContinental Boston, an IHG Hotel?
Nearby attractions include Boston Tea Party Ships & Museum (0.1 miles), Waterfront (0.2 miles), and Boston Children's Museum (0.2 miles).
What are some of the property amenities at InterContinental Boston, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Boston, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Boston, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Boston, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Boston, an IHG Hotel?
Conveniently located restaurants include James Hook & Co., Flour Bakery + Cafe, and Mr. Dooley's Boston Tavern.
Are there opportunities to exercise at InterContinental Boston, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is InterContinental Boston, an IHG Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Boston.
Are any cleaning services offered at InterContinental Boston, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Boston, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Boston, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.