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The Westin Boston Waterfront

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#38 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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2,441 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Boston Waterfront
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Showing 2,295: English reviews
NY
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 23, 2013

Calvin went out of his way to make sure I had everything I needed to make my stay like a home away from home! He hooked me up with a DVD player and Pilates ball so I could work out. He is incredibly well spoken, and is an asset to the Westin Waterfont. Thank you Calvin! :)

Helpful?
Thank ChantillyDreams
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review and for recognizing Calvin at our Front Office. Calvin is relatively new at the hotel but he is a breath of fresh air and a welcome addition to our team. We hope you will consider staying with us on your next trip to Boston. More 

1 review
Reviewed September 22, 2013

I enjoyed my stay. Amenities were fine. I especially enjoyed the attentive service from the staff, especially Aziz who went above & beyond his duty in order to be helpful. Food at the attached restaurant was delicious.

Helpful?
Thank nanduval
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review and for recognizing our hardworking staff members, especially Aziz from our Front Office. I was delighted to read your stay with us was enjoyable and we look forward to hosting you in the future. More 

Toronto
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 20, 2013

My bf and I went to Boston for the weekend and decided to stay at here because the price was more reasonable and the reviews were decent. Location: Very close to the airport. We took the silver line bus (which is free if you catch it from the airport) and got off at World Trade Center station. The hotel is... More 

Helpful?
Thank kagome999
Brighton, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 17, 2013

We stayed here recently on a trip to Boston, the hotel was very easy to get to from Logan airport it was the first stop on a FREE bus service which meant were off the plane and in the hotel in just under an hour! The lobby is very stylish and well air conditioned and offers free wi-fi which is... More 

Helpful?
Thank beccca19
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review. I was happy to read that we were able to meet your expectations. I'm truly sorry you didn't get to enjoy the swimming pool due to routine maintenance. We look forward to hosting you in the future. More 

Oakville, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 16, 2013

We loved our stay at the Westin. Check-in was excellent and the staff and concierge were very friendly and helpful. We loved the apples at the reception each day. Room was nicely decorated and very clean. Beds were comfortable with nice linens. The best part of this room was the rain shower head and the bathrobes. Parking at the hotel... More 

Helpful?
Thank tp5
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was thrilled to read you enjoyed your stay with us and I appreciate you recognizing our hardworking staff. I hope you will consider staying with us on your next trip into the city. More 

Jersey, United Kingdom
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 16, 2013

A huge hotel I was lucky enough to get a room on the 16th floor with nice views. The hotel was busy but I never had to wait for any services (checkin, breakfast etc..). Pretty clean and easy to get to from the airport - avoid the taxi queues and take the SL1 bus to the nearby train station and... More 

Helpful?
Thank GDM70
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review. We appreciate the feedback and hope you will consider staying with us in the future. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

My girlfriend booked an "internet special" for the Westin Waterfront. I was worried that we should be at the Westin at Copley Square which would be in the middle of town. The "internet special", no refunds or changes allowed. The Westin Waterfront is next to the huge convention center. Apparently this southie area used to be all rundown so the... More 

Helpful?
1 Thank Brian D
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. We appreciate the feedback and look forward to hosting you in the future. More 

Waltham, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 16, 2013

This is a nice modern hotel, very clean with plenty of options for eating and drinking on prem. The beds are especially comfortable and the rainfall shower heads are a nice touch. What really set it apart for us was the exceptional service we received from Ana at the front desk. The wife and I decided to spend a day/night... More 

Helpful?
Thank bosguy44
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting such a fabulous review and for recognizing Ana at the Front Desk. Ana is farily new to the hotel and a welcome addition to our team. I was delighted to read you enjoyed your stay with us and we look forward to hosting you in the future. More 

N.H.
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed September 16, 2013

Just back from a weekend in Boston. The Westin Boston Waterfront was just a wonderful choice. Home to the new comedy club Laugh Boston (review to follow) we had a great time! Check-in was smooth, our room was on the 16th, highest floor. We requested this after reading some reviews and indeed, it had an amazing view. Very comfy bed,... More 

Helpful?
1 Thank TravelBugNH
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the fantastic review you had for our property. I was delighted to read you enjoyed your stay with us and we hope you will consider staying with us again in the future. More 

Providence, Rhode Island
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 15, 2013 via mobile

What can I say? Our check in was easy and early and our room was clean and comfy. No complaints. I keep reading about the great showers but after seeing the pictures I realized that our room only had a hand held shower head and not the rain shower head. Inquired with the front desk about prepaid breakfast and the... More 

Helpful?
Thank Melissa G
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. While I was disappointed to read your comments I would like to assure you the service you received at the Front Desk when inquiring about the prepaid breakfast is certainly not indicative of the type of customer service we strive to provide and I will speak with our Director of... More 

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Staying in Seaport District / South Boston Waterfront

Neighborhood Profile
Seaport District / South Boston Waterfront
This area has been expanding and becoming more and more popular, for good reason. Not surprisingly, the seaport district of South Boston is located beautifully along the water. The area is designed for easy strolling along the HarborWalk, and there are bars and restaurants for all ages and budgets. The Institute of Contemporary Art is located in this area in a contemporary building with an absolutely stunning deck overlooking the water. In the summer time there are Friday music concerts on the deck of the museum. Nearby, there are many green spaces to enjoy.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
M.J. O'Connor's Irish Pub
M.J. O'Connor's Irish Pub
Cuisines: American, Irish, Bar, Pub, Soups
Sauciety
Sauciety
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 

Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Location: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Price Range: $153 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Boston Waterfront 4*
Number of rooms: 793
Reservation Options:
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin
Hotel Style:
#24 Family Hotel in Boston
#28 Business Hotel in Boston
#29 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Boston Waterfront staff and other travelers.
34 questions
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Questions? Get answers from The Westin Boston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Speak with the hotel and let them know your needs”
 of 5 bubbles 206MikeS, 1 week ago | Read review
“Higher floors get best view”
 of 5 bubbles 932katherineh, 2 weeks ago | Read review
“Ask for an upper floor to be able to see the city lit up at night”
 of 5 bubbles M64NGbarryb, 4 weeks ago | Read review
“all rooms seemed newly renovated - no real bad choices”
 of 5 bubbles LMSP2016, 4 weeks ago | Read review
“Room 1353 has wallpaper peeling from a corner, but the location is good and has a water view.”
 of 5 bubbles lindad633, 4 weeks ago | Read review
5 of 5
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