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    The Westin Boston Waterfront

    425 Summer St, Boston, MA 02210-1719
    (617) 532-4600
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    1/28/2018 1/29/2018
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     2 people have started booking this hotel
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    $152
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    Traveler (520)
    Room & Suite (409)
    Dining (49)
    Overview
    • Excellent43%
    • Very good37%
    • Average14%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “birch bar” (58 reviews)
    “comedy club” (42 reviews)
    Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,744)
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    1 - 5 of 2,582 reviews

    Reviewed yesterday

    This was good value as part of an air and hotel package during the New Year weekend. hotel is very well situated close to Logan airport and other transit for convention and business travellers during those times of year. Staff were helpful as needed. Gym...More

    Thank James O
    Hotel's Favorite
    Reviewed September 21, 2017 via mobile

    Stayed here during a recent convention and found it to be a great choice. It is connected to the Boston Convention Center via a second floor walk way which makes it super convenient. It is spacious and clean, with large rooms and all the amenities....More

    1  Thank romanmel
    Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded September 29, 2017

    Thank you for taking the time to write a review regarding your recent stay. We're delighted you enjoyed your visit and had the opportunity to explore the Seaport neighborhood. You are correct in noting that it is newly developed and is growing rapidly. We look...More

    Reviewed 4 days ago via mobile

    We used this hotel because we attended an event attached to it. The beds were small (double for rooms with more than 2 people) and the refrigerator was tough to plug in. We had called down about our TV not working and they never fixed...More

    Thank Chelsea M
    Response from Frank G, Manager at The Westin Boston WaterfrontResponded 3 days ago

    Thank you for sharing your review following your recent stay. I am sorry to hear about the service you encountered while here. Our team is known for providing personalized, inviting service for all of our guests, so I'm surprised about your experience. It sounds like...More

    Reviewed 1 week ago via mobile

    Decor amenities generally lives up to Westin/SPG expectations however... Very unimpressed - poor customer service: it’s been 3 weeks since we checked-out and I still have room security deposits$$ on credit card. After several emails they assured it would be fixed 2 weeks ago I...More

    Thank Steven M
    Response from Frank G, Manager at The Westin Boston WaterfrontResponded 6 days ago

    We appreciate you providing feedback of your recent stay with us. I am surprised to learn of your negative experience, as what you have described is not typical of our hotel and staff service. I would like the opportunity to look into your reservation further...More

    Reviewed 1 week ago

    next to convention center on waterfront, with many restaurants nearby, a train/bus station and a subway station are close-by. The airport is not far. Very convenient in many ways. Very active and comfortable.

    Thank Chizuko M
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $151 - $551 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Family Hotel in Boston
    • #28 Business Hotel in Boston
    • #28 Luxury Hotel in Boston
    • #31 Green Hotel in Boston
    • #37 Romantic Hotel in Boston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 793
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Travelocity, Hotels.com, getaroom.com, Orbitz, Hotwire, HotelQuickly, HotelsforEveryone and TripOnline SA so you can book your The Westin Boston Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Boston >
    • Seaport District / South Boston Waterfront / South Boston
    • Also Known As
    • The Westin Boston Waterfront Hotel Boston ,
    • Westin Hotel Boston ,
    • Boston Westin
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    Traveler (520)
    Room & Suite (409)
    Dining (49)
    Pool & Beach (24)
    Hotel & Grounds (339)
    Bathroom (51)
    Business Center & Event Rooms (6)
    Nearby
    Seaport District / South Boston Waterfront
    This area has been expanding and becoming more and
    more popular, for good reason. Not surprisingly, the
    seaport district of South Boston is located
    beautifully along the water. The area is designed for
    easy strolling along the HarborWalk, and there are
    bars and restaurants for all ages and budgets. The
    Institute of Contemporary Art is located in this area
    in a contemporary building with an absolutely stunning
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    .07 miles away
    Ask a question
    Questions & Answers
    mary f
    October 4, 2017|
    AnswerShow all 5 answers
    Response from HurdyGurdyMan | Reviewed this property |
    Hotels can get very pricey in Boston so it's likely all the hotels in that class are around the same price. 4 star hotels don't give free food unless you're in their elite member club. It is a very nice hotel. Very... More
    1
    Vote
    Charles F
    October 2, 2017|
    Answer
    Response from grewgirl4 | Reviewed this property |
    4 p.m.
    1
    Vote
    mary f
    September 18, 2017|
    AnswerShow all 6 answers
    Response from NativeFloridian64 | Reviewed this property |
    Yes it is within walking distance of several very good restaurants. You have to try The Barking Crab!. You will need to Uber to The Market and other attractions. I think $8 was the most we paid one way. This hotel has... More
    1
    Vote
    Room Tips
    "Be aware that they are pet-friendly and you might have to request a pet-free floor if that is a concern."
    Read review
    "Groupon had some great rates on their Mystery Boston Hotel deals."
    Read review
    "Higher floors with better views of city!"
    Read review
    "The upper floors have a better view"
    Read review
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