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Loews Boston Hotel

#20 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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1,233 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed here for our anniversary and I can't say enough about the service. Every employee we were in contact with went out of their way to accommodate us and help in any way they could without being asked. The room was comfortable and very clean. The building is beautiful and unique. Great stay.

Helpful?
Thank Lisa A
London, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a couple of nights before a road trip around New England. All the staff we encountered were helpful and the rooms were very comfortable. We didn't eat in the hotel, preferring to explore the local area but were given good restaurant tips by the concierge (and also used trip advisor and the Time Out guide). We were... More 

Helpful?
Thank JME1970
Orlando, FL
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my second time staying at this property and they had completely renovated it. It looks fantastic! From the front desk clerk, the the wonderful suite, to the bell boy I couldn't ask for anything else. What I love is the service and it is in a great section.

Helpful?
Thank BlahBlahBlah99999
JMaibach, General Manager at Loews Boston Hotel, responded to this review

We appreciate the kind words, BlahBlahBlah99999! Thank you very much. I will be sure to share them with the team and we hope to see you soon for your third trip back!! More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My family and I got stranded in Boston due to an issue with the car rental place. This hotel took us in gave us a bigger room for the same price. Ellen the concierge absolutely saved our trip. When all the car rental companies refused to help us, Ellen found a national company that would. We were able to take... More 

Helpful?
Thank CurtStephanie D
JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you very much, CurtStephanie D, for sharing your experience. I am thrilled to read about how well our staff cared for your needs. While we share all posts with our team via our Communications Board, I personally shared this one with Ellen and she was very grateful. Ellen does a wonderful job for us and we are lucky to... More 

San Francisco, California
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel, located at a great neighborhood next to Copley square 7 min walk to Newberry street. the staff was very Friendly and helpful. the room was nice clean and comfortable. defiantly come back again for my next trip.

Helpful?
Thank superwoman23
JMaibach, General Manager at Loews Boston Hotel, responded to this review

Hello superwoman23 and thank you very much for taking the time to post a review. Clean, comfortable, great service and a perfect location - the hallmarks of what we offer. Thank you for nothing them in your post. Most importantly, we are thrilled ot have earned your loyalty! See you soon! More 

Harrisburg, Pennsylvania
2 reviews
4 of 5 stars Reviewed 1 week ago

First time traveler to Boston. Company booked me at the Loews Boston Hotel (former Boston PD Headquarters). Friendly check-in, excellent room and accommodations. Greeted by Steve the doorman. After checking in had the opportunity to speak with Steve again. He provided me with great local information and recommended places within walking distance. His valuable insight added to to the overall... More 

Helpful?
Thank myxlh
JMaibach, General Manager at Loews Boston Hotel, responded to this review

We appreciate you taking the time to share your experience, myxlh, and I am pleased to read how much you enjoyed your visit, enhanced by the service provided by Steve, our doorman. Steve just joined us less than two months ago and has made an immediate impact. We are very fortunate to have him. I have personally shared your comments... More 

London, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is very well located, within easy walking distance from the start of the freedom trail and lots of shops and restaurants. The room was a good size and very comfortable. There was a tea and coffee machine in our room and also free tea and coffee making facilities in the lobby. As requested we were given a quiet... More 

Helpful?
Thank Kiwifaye2014
JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you very much, Kiwifaye2014, for the very kind post! I am thrilled to read how much you enjoyed your visit and that you took advantage of our prime location for all things Boston! We hope to have the opportunity to welcome you back in the future. More 

Cheshire, Connecticut, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed there while attending some concerts at Fenway. It's a former police headquarters building some it has all the charm and character of an older building but on the inside it's completely modernized. Our room and features we're perfect sized and the location was fantastic. Right near The Commons and Public Gardens we could walk to... More 

Helpful?
Thank Philip U
JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you very much, Philip U, for your kind post and it sounds like you took full advantage of our great location for visiting all things Boston! We are rather unique to the market in that the Building has 90 years worth of great history which is blended with a contemporary interior that is attractive to today's traveler. We appreciate... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Loews Hotel Boston is my go to hotel. The staff at check-in is friendly and efficient. The rooms are clean and well equipped and the bed is very comfortable. The location is perfect if you are coming into the city by train. Located 1 block from Back Bay Station. You are three blocks from Newbury Street. The restaurant is... More 

Helpful?
Thank Jodi H
JMaibach, General Manager at Loews Boston Hotel, responded to this review

I love that we are your 'go to hotel', Jodi H! What a great compliment that I will be sure to share with the team. Thank you very much for your generous post and we will see you soon!!! More 

Liverpool, United Kingdom
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had two, two night stays in July. Comfortable enough even though beds a bit small. Great location, bar restaurant very good and lively. Steve out front really helpful and welcoming, as were all the staff. Will definately stay here again.

Helpful?
Thank rocco43
JMaibach, General Manager at Loews Boston Hotel, responded to this review

While disappointed to not receive 5 stars, we do appreciate the post and the kind comments, rocco43. I have shared your comments with Steve and he also thanks you for taking the time to note how he impacted your stay. Our beds are 'California' beds, meaning they are slightly longer but also slightly more narrow than a typical bed. Most... More 

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering. ... more   less 

Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116-5107 (Formerly Loews Boston Back Bay Hotel)
Location: United States > Massachusetts > Boston > Back Bay
Price Range: $302 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Boston Hotel 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel
Hotel Style:
#12 Luxury Hotel in Boston
#12 Green Hotel in Boston
#14 Family Hotel in Boston
#17 Business Hotel in Boston
#17 Romantic Hotel in Boston
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