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Hampton Inn & Suites Boston Crosstown Center

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Hampton Inn & Suites Boston Crosstown Center
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930 Reviews from our TripAdvisor Community

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Showing 888: English reviews
London, United Kingdom
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Comfortable room and friendly staff but a long way out of the centre and not overly safe so you need to get a cab rather than walk. Breakfast was included and is held in the large lobby area. Nice enough hotel but very overpriced. Wouldn't stay there again.

Helpful?
1 Thank Lovechocolate
Keswick, Canada
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

There is not much bad to say about this hotel. The beds are comfy, the rooms are clean, and the breakfast is good. As for the free entertainment....I've never seen anything like it. I've never seen so many drug addicts gathered around in one location. They were scattered around the sidewalk and park outside the front of the hotel. Luckily... More 

Helpful?
1 Thank mikekris
BLOOMINGTON, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

My adult daughters and I spent a 4 day weekend in Boston. There was so much to see there, it takes much longer than the length of time we were there. Hopefully, we will return to you fair city! Boston is a wonderful place to visit. Vacationers should be sure they have enough time to see all the sights. I... More 

Review collected in partnership with Hampton

Helpful?
Thank Susan E
Saint Augustine, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

the hote was great and the staff were very friendly. The location was bad bad bad bad. Very noisy road so couldn't sleep at night and heard sirens throughout entire night. Very shady people hanging around the area

Review collected in partnership with Hampton

Helpful?
1 Thank Jessica H
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations and found our staff so friendly. Our urban location adjacent to the hospital is convenient for guest in town for appointments, and this does result in the occasional siren. I apologize if this disturbed... More 

West Orange, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We used this hotel to visit local colleges. It was more pleasant than we expected. Hotel and our room were clean, spacious and appropriate for our. Definitely will use this hotel again. The hotel had a shuttle to get us to one of the universities we had to visit. This hotel, its staff and the location was very appealing.

Review collected in partnership with Hampton

Helpful?
Thank Jennifer B
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear how much you enjoyed your accommodations, your experience with our staff, and that you found our complimentary shuttle service convenient for your college visits. I hope they all went well, and I look forward to welcoming you back... More 

East Stroudsburg, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel was so cute and inviting. The only downfall was there's not many places to go that's walking distance except this one awesome food spot across the street (New York Pizza and Grill). Breakfast is amazing here too!

Review collected in partnership with Hampton

Helpful?
Thank Roxanna P
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for the kind words about our Hampton in and your recent stay. There are many great restaurants within walking distance in Boston’s nearby South End. Some of our favorites are Toro and Parish Café. Our staff is always happy to suggest their favorite places in the city as well. I look forward to welcoming you back again soon... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Nice place to give small events Full complimentry breakfast. The pool is open until 1130pm. The staff accommodated every request without difficulties or attitudes. I would difinately recommend this Hotel for event as well as personal stay.

Review collected in partnership with Hampton

Helpful?
Thank temesha a
Torrance, California
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I must agree with other reviewers - while the hotel itself is decent the area around this hotel is horrible!!!! Inside the hotel : the staff was very friendly & helpful. The pool was small but my daughter enjoyed it. The gym, again was small but the equipment worked. Both areas did not have a/c and was like sitting in... More 

Helpful?
Thank Michelle S
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations and found our staff so helpful. Our urban location adjacent to the hospital is convenient for guests in town for appointments, and the area is quite safe. I apologize if you felt unsafe... More 

Palatine, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

No one picked up from the airport. Had to get my own taxi. When I got to the hotel we were supposed to have a fridge and a crib in our room and only after asking did they bring the two items up (over 3 hours after I asked)

Review collected in partnership with Hampton

Helpful?
Thank E8970XYdaniels
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize for the miscommunication with the shuttle service and the fridge and crib in your room. I hope you enjoyed your time in Boston despite these delays. Thank you again for your feedback. Thea Melluzzo General Manager More 

Manalapan, NJ
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't stay here. The hotel is near some type of rehab center and there are addicts everywhere!! They were outside the hotel making it uncomfortable for our family to walk outside. They followed us around begging for money. Food was cold and never enough food for us when we came down to breakfast.

Review collected in partnership with Hampton

Helpful?
Thank Maria M
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to provide feedback about your recent stay at our Hampton Inn. I am sorry if you your family felt uncomfortable in the surrounding area. Our urban location adjacent to the hospitals is convenient for guests in town for appointments, and the area is quite safe. We also offer complimentary shuttle service to the surrounding... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Location: United States > Massachusetts > Boston
Price Range: $152 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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