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Hampton Inn & Suites Boston Crosstown Center

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Hampton Inn & Suites Boston Crosstown Center
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959 Reviews from our TripAdvisor Community

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Showing 914: English reviews
New Orleans, LA
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, but do not stay in any of the 01 rooms, ie 201, 301, 401, etc. You will have to wear the ear plugs they supply..so close to MASS ave & all the noise. But everything else about the hotel was wonderful, particularly the staff and location, van service...short ride to airport.

Review collected in partnership with Hampton

Helpful?
Thank dianadA8456SB
Kansas City, Missouri
1 review
3 of 5 stars Reviewed 3 days ago NEW

Property is in the middle of a very questionable neighborhood and not near any local attractions. There were daily fights outside the entrance and very often sirens outside our window. We saw drug addicts and homeless individuals within 100 feet of the back entrance (the one we used) each time we entered and exited the building.

Review collected in partnership with Hampton

Helpful?
Thank Q4817TQdiane
Minneapolis, Minnesota
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this Hampton Inn based on price and reviews that I saw at the time because I had to pay for three rooms to accommodate family getting together for a Red Sox game for Big Papi's last season. I was fine with my choice until I had some time to kill waiting for our son's flight to land. Then... More 

Helpful?
Thank jawswon
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn, and for choosing us for your family trip to Boston. I am pleased to hear that you enjoyed your accommodations, the shuttle service, and the complimentary breakfast. I look forward to welcoming you back to our Hampton Inn for future trips to the... More 

United States
Level Contributor
191 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After reading the review on TA, I was apprehensive about staying here but was pleasantly surprised that the hotel itself didn't have any issues. In fact this is a modern hotel, the staff is nice, there is security in the lobby and in front of the parking garage. You even need your key to enter the building at night and... More 

Helpful?
Thank theexpert
Woodstock, GA
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I spent two nights there and the property was very nice, staff was courteous, my room looked brand new and all else was very nice for a Hampton Inn. As prior reviews mentioned, there are many homeless and Shady looking people around the front of the hotel and in the vacant lot to the side of the hotel. They are... More 

Helpful?
Thank traveldancers
Las Cruces, New Mexico
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Within 3 minutes walking distance to Boston Medical Center. However, hospital also means lots of emergency vehicles using their full rights. Awesome breakfast buffet included. Free fresh coffee and cookies 24/7 available . Great staff and customer service. Most comfortable bedding. Large bathroom with shower/tub and removable shower handle. Plenty water pressure on the 6th floor.

Helpful?
Thank hausermd
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share feedback about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations and the complimentary breakfast. As you mentioned, our location adjacent to the hospital is convenient for guests in town for appointments. Thank you for your kind words about our staff. We always love... More 

California, United States
1 review
2 of 5 stars Reviewed 1 week ago

Carpet in room sticky and your feet get black like soot. The pool is cold, could not get in it. The maids did not clean our room " indicating" that the cards that we put outside the room are not suppose to be there, clearly it says that either clean or do not disturb... Contradictory no?

Review collected in partnership with Hampton

Helpful?
Thank Edda C
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize for the poor housekeeping service you received and for the cool temperature of the pool. When you have the chance, I invite you to contact me directly so that I can make sure the carpet issue has been addressed. Thank you,... More 

Dalton, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hotel was very clean. Excellent complimentary breakfast and good shuttle transportation, to dawntown and hospitals. The location was perfect away from trafic, easy to get to major hwys. Shuttle was provide to downtown. maps and different information was available to guess.

Review collected in partnership with Hampton

Helpful?
Thank Bazaes S
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations, the complimentary breakfast, the complimentary shuttle service, and that you found our location convenient. Thank you again for your kind words, and I look forward to welcoming you in the near future. Thea... More 

Columbia
2 reviews
4 of 5 stars Reviewed 1 week ago

If I were just staying inside, or traveling by car, this would have been a rave review. I like to venture out on foot - this isn't the neighborhood for that. The Japanese restaurant next door was AMAZING!

Review collected in partnership with Hampton

Helpful?
Thank G6182ZAlindam
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize if you felt unsafe at any point while walking outside our hotel. I am pleased to hear you enjoyed your dining experience at ZC Boston. I hope you enjoyed the rest of your time in Boston, and thank you again for... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is on a very shady part of town. We were not warned of this when we asked at 7pm where we could walk to dinner. We walked to a restaurant on their list and was very surprised to learn of the large homeless population that encompasses 3/4 sides of the hotel. The staff at the hotel is not... More 

Helpful?
Thank Stephanie B
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize if you felt unsafe at any point walking outside our hotel. I also apologize that we misplaced your bag on the shuttle and that our staff came across as unfriendly and unhelpful, as this is not something we usually hear. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Location: United States > Massachusetts > Boston
Price Range: $129 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, Cheap Tickets, Hotels.com, Odigeo and Priceline so you can book your Hampton Inn & Suites Boston Crosstown Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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