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Onyx Hotel - a Kimpton Hotel

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#32 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Onyx Hotel - a Kimpton Hotel
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1,257 Reviews from our TripAdvisor Community

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There are newer reviews for Onyx Hotel - a Kimpton Hotel
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Showing 1,164: English reviews
NY/NJ
Level Contributor
422 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
4 of 5 stars Reviewed February 14, 2013

There are definitely better places to stay in Boston, in fact, Nine Zero, Onyx's sister hotel is a better choice. But attneidng an event at the TD Garden a half block away, made this a better choice for this visit. The lobby is small, but the staff was very friendly and helpful. The rooms are very small as well. With... More 

Helpful?
Thank pensfan58
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

We have begun talks about a potential room & hallway refresh later in the year, so thank you for that feedback. Next time you are coming to event at the Garden, make sure you stay with us! At least when you don't, you are staying with a sister property in Boston! More 

Burlington, Vermont
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 11, 2013

Stayed here this past Thursday for the Celtics/Lakers game. Location could not have been better...2 minute walk to TD Garden! Staff was very friendly and helpful. Our original plans had us staying for the weekend, but due to Nemo (blizzard) we decided to stay only one night and leave before the storm. They only charged us for the one night... More 

Helpful?
1 Thank chargers22
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Don't even get me started on Nemo...crazy blizzard right? Glad you got to see the Celtics/Lakers and then got out of dodge before the storm hit! Glad you had a great time...and just to let you know, we do have coffee makers available. We have the cool one cup machines that are available upon request, let us know it advance... More 

Blackstone, Massachusetts, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 11, 2013

We stayed ay the Onyx because we were in town to see the Celtics. The hotel is right down the street, an easy walk to the TD Garden. We found the staff friendly and very helpful. They provided us with maps and made some recommendations for places we could go to dinner. The hotel was clean and our room was... More 

Helpful?
Thank Amy D
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

The next time you are in Boston, I am going to hold you to that :-)! Thanks for the great review! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Trenton
1 review
5 of 5 stars Reviewed February 10, 2013

My husband and I recently visited the Onyx Hotel for his birthday. We were going to a Celtics game at the TD Garden which was litterally steps away from the hotel. Our trip was fantastic!! First, to start with the remarkable staff and ambience of the hotel was a way to kick off his birthday. The staff were very attentative... More 

Helpful?
Thank Melanie P
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

I am so happy we were able to provide the setting for your husband's birthday! Maybe it will become an annual tradition? Thanks for the high praise about your experience! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

1 review
5 of 5 stars Reviewed February 9, 2013 via mobile

My boyfriend and I needed a place where we could bring his dogs. From the first phone call to the final day, the staff was more than welcoming and made sure we were comfortable. Even during the blizzard of 2013, the staff that stayed overnight for their guests were always friendly, helpful and accommodating.

Helpful?
Thank Nichole R
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Damn that was a lot of snow. The employees were dedicated and made sure our guests felt comfortable and safe during the blizzard. Thanks for pointing that out! Hopefully you will be back (we fun in the summer time too!) Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 5, 2013

I recently took my 10 year old son and a friend to see a Celtics game. I booked the Onyx hotel because of the location and I typically prefer boutique hotels. The price was very competitive. I was a bit nervous about bringing two boys into a boutique hotel, but the staff at the Onyx made me feel right at... More 

Helpful?
2 Thank Teachct
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

The TD Garden is so close, you can hear the floor shake....not really, but you get the idea. Glad you and the boys had a great time, bet they loved those leopard print robes. Nothing beats being able to Raid the Mini Bar as an InTouch member right? I love the cashews and take full advantage! Thanks for the great... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed February 3, 2013

This hotel was great and the staff very friendly and helpful. After exploring the city and shopping, simple things like a lemon/lime cold water available for you to help yourself was so appreciated! The Ruby Bar was also a great place to relax with a few cocktails. The beds were also super comfortable. There is only one tiny thing I'd... More 

Helpful?
Thank MisssEm
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Great feedback, thank you! We aim for relaxing and comfortable and looks like we hit a bullseye here. Come back and visit! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Detroit, Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 31, 2013

I love boutique hotels, and the Onyx was no exception. Comfortable room. Great staff: John at the front desk printed the color copies I needed for a new business presentation at no additional cost! The bartender was funny and a great ambassador for the city. Plus they had free hot chocolate and desert...and what won me over immediately, it is... More 

Helpful?
Thank Kate E
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Comfortable room, great staff...it's comments like these that make us enjoy our jobs! Thank you for sharing! I am so happy you had a great time with us. Can't wait to have you back! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Moreno Valley, California, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 29, 2013

This season was the fourth time we spent New Year's in Boston, and the third time we stayed at the Onyx. Why? It's an excellent place to stay! The Onyx is in a great location, close to most of Boston. On one side, an easy walk to Quincy Market, the North End, and the Freedom Trail. On the other side,... More 

Helpful?
Thank Thomas B
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

THANK YOU for continuing to come back. This review had all, a little bit of humor, great feedback and most importantly...a HAPPY GUEST! Hopefully we will see you soon! More 

finleychmom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 23, 2013

The hotel is very clean and well kept. It is located for easy access to many popular sights. We were able to walk every place we needed to go. Many interesting places to eat and hang out. The staff was amazing to us and made the stay great. Will go back many times...

Helpful?
2 Thank finlynchmom
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

And we will strive to be amazing many times too! More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Onyx Hotel - a Kimpton Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Location: United States > Massachusetts > Boston
Price Range: $237 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Onyx Hotel - a Kimpton Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#17 Green Hotel in Boston
#22 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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