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Onyx Hotel - a Kimpton Hotel

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#32 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Onyx Hotel - a Kimpton Hotel
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1,256 Reviews from our TripAdvisor Community

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There are newer reviews for Onyx Hotel - a Kimpton Hotel
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Showing 1,163: English reviews
Kalaheo, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first stay at the Kimpton Onyx will not be our last! For my family visiting Boston on a pleasure trip, the location was ideal. This lovely hotel is located on a quiet street steps from North Station, minutes from the bustling heart of the North End, and an easy walk to Quincy Market, Faneuil Hall, Boston Commons and the... More 

Helpful?
1 Thank 808MK
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you for sharing your experience with us. I love that the Onyx was just what you needed for you and your family. I hope that you'll make it a tradition and we'll see you again soon. Thank you for staying with us and spreading the KimptonLove! Safe Travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onxhotel.com More 

Saint Louis, Missouri
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came to boston to drop of my daughter at a college program. We arrived early to boston, came to hotel and they were kind enough to give us a room before check in time. The email I received the previous day had asked if I had a picture of someone I loved, I send the pic and to my surprise... More 

Helpful?
1 Thank LaTejana11
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

We know that traveling is not always easy, so we look for any and every possible way to make it more enjoyable. Even something so small as a picture from home can help. Thanks for staying with us, and we'll make sure we save a room for you on your next trip. Best wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location to the North End.Nice Hotel. Room was clean and nicely decorated,although a bit tight. Great Staff!! Very helpful and knowledgable about the area!! We enjoyed a few cocktails at hotel bar,and really liked the area. Would recommend for couples or friends who want a cool place to stay for a get-a-way weekend.

Helpful?
1 Thank KerrProp
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thanks for the awesome feedback. I'm happy to see the Onyx was a great spot for your get away. I really appreciate you spreading the word, and I hope you'll come back. Best, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Redondo Beach
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My first call to Onyx–Boston, was answered by Suzanne Schwartzberg; Front Desk Manager. She was attentive, and energetic in answering my queries regarding Early Check-In possibilities. The second time I called, to inform the Staff of our Actual Arrival time, I spoke with Lauren, with whom I shared a Laugh, before being assured that all would be in order. Upon... More 

Helpful?
1 Thank bbbraintrust
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

I can't thank you enough for taking a few moments to share your experience with us, but also for giving a shout out to our team members. They work really hard to make sure that each guest feels like part of the family. Thanks again! Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Auckland, New Zealand
Level Contributor
108 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is easy to get to from the airport and is a 2 min walk to the train station. It's also just off the freedom trail walk, with little Italy & the Faniel hall only a 7 min walk. The hotel is good, to be honest a little old and tired but comfortable with good staff and ammenities. It's... More 

Helpful?
1 Thank kiwitripper64
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thanks for sharing your experience with us. I'm happy you like our cozy environment and hope you'll stay with us again. Safe travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently spent a weekend in Boston and the Onyx hotel hit the spot. Located within easy walking distance to Little Italy and all the North End attractions. About a half mile walk to Boston Common and Boston Public Gardens. And close to the T if you need to get anywhere else. Rooms were cozy and beds were super comfy.

Helpful?
Thank delor413
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

There is something to be said about finding a tucked into the perfect neighborhood, and you said it perfectly! I'm happy to see that the Onyx was a perfect match for you. Thanks for sharing and come back soon! Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Wolverhampton, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in the Onyx for a few nights in Boston, and were mostly pleased with our experience. Our room was very nicely styled with matching decorations, two comfy beds with lots of pillows, and a huge TV as well. It felt very spacious and we had lots of space to put our belongings in, including a safe for valuables.... More 

Helpful?
2 Thank JakieWolf
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you for taking the time to share your experience with us. I'm sorry that there was an unusual noise your first time, but I'm happy to see that the remainder of your stay was very comfortable. It sounds like you were able to enjoy the city just as much as the hotel. Thank you for staying with us. Safe... More 

florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The property and staff were amazing. The manager Harold was very accommodating. We left our iPad and they sent it immediately!!! Would definitely stay again. Great location. The fro t desk got us a taxi when we needed to go farther than walking distance too and we were near the subway line.

Helpful?
Thank rsahagian
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

I'm so glad that you had a great experience with us and that the team took great care of you. I hope that you will come back to us soon. Safe travels, Jessica More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Absolutely outstanding accommodation- modern, clean, quirky and with lovely staff -especially Sue at the reception desk- who couldn't have done more to make our stay any better! Great location for rail transport links and within a couple of minutes walking distance from the Italian area, an indoor market and (another 5/10 minutes in a straight line!)Quincy Market. Although we didn't... More 

Helpful?
Thank De G
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you so much for the great shout out, especially for Sue! It sounds like the Onyx was the perfect fit for you this trip and hopefully you're next when you bring the whole family. Thanks for staying with us, Jessica More 

Torbay, null, New Zealand
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Onyx staff were so friendly. helpful and caring, This was our 5th hotel stay , all were good but the staff at the Onyx were exceptional. I suffered an injury to my leg during our stay and I was provided with a wheelchair and ice pack. One of the staff went to the nearest pharmacy for bandages and pain... More 

Helpful?
Thank Lynn M
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

All of our guests are family, and I'm so glad our team made you feel just like that. I appreciate you sharing your experience with us, and look forward to welcoming you back Lynn. Hope your leg is feeling better! Safe travels, Jessica More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Onyx Hotel - a Kimpton Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Location: United States > Massachusetts > Boston
Price Range: $237 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Onyx Hotel - a Kimpton Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#17 Green Hotel in Boston
#22 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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