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Kimpton Onyx Hotel

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Traveler (282)
Room & Suite (186)
Dining (15)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible1%
Travelers talk about
“td garden”(222 reviews)
“ruby room”(80 reviews)
“the north end”(233 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
Jul 8Jul 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,528)
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11 - 15 of 1,414 reviews
Reviewed 4 weeks ago via mobile

A nice boutique hotel which I’ve stayed here for my recent 2 weeks business trips. A pet friendly hotel, saw many big and cute dogs. The staff are friendly, ever ready to provide recommendations and help from attractions to food and transportation. The room is...More

Thank mca04
Response from Jessica L, General Manager at Kimpton Onyx HotelResponded 3 weeks ago

Thank you so much for taking time to share your experience with us! It sounds like the Onyx was a great fit for you. I hope that you'll stay with us again if you are ever back in Boston. Safe travels, and thanks for staying...More

Reviewed 4 weeks ago via mobile

Stayed here for business and booked through a third party site. It’s graduation week, so the room was already expensive (3 nights at $1260). Room was small and bathroom had no counter, but otherwise fine. Location is good- close to public transit and other attractions....More

Thank emilyclaire2018
Response from Jessica L, General Manager at Kimpton Onyx HotelResponded 3 weeks ago

Hi Emily, I'm very sorry problem that arouse around the Amenities Fee. It is a fee that is detailed during the reservation process, that is added to all reservations. I went ahead and correct the charge for the honor bar, and I'd be happy to...More

Reviewed May 17, 2018

We stayed here overnight for a concert at the Garden and from the moment we arrived, the service was fabulous. Wine sent to our rooms by the concierge because we had just missed the happy hour, delicious breakfast and lovely, clean, well decorated rooms.. would...More

Thank sarah b
Response from Jessica L, General Manager at Kimpton Onyx HotelResponded 5 weeks ago

Thank you so much for the awesome feedback Sarah! I hope you'll back soon for another night in the city.

Reviewed May 8, 2018

Lets get this out of the way: the Onyx was not my first choice. I used to live inn Boston, and I was looking for a hotel in the Back Bay area. Unfortunately, due to conferences, all the hotels in my preferred area were fully...More

Thank BostonboyMiami
Response from Jessica L, General Manager at Kimpton Onyx HotelResponded 5 weeks ago

Thank you so much for sharing your experience with us. Having stayed at the Epic myself, I know the Onyx falls a little short on the amenities and jaw drop affect. But I couldn't' agree more, our staff makes up for that and then some....More

Reviewed May 7, 2018

My husband and I stayed at the Onyx for 3 nights over a weekend and thoroughly enjoyed it. The staff were all extremely friendly, our room was spacious and comfortable, the hotel was in walking distance of lots of sights and neighborhoods and also very...More

1  Thank NIKieser
Response from Jessica L, General Manager at Kimpton Onyx HotelResponded 5 weeks ago

We're blushing! Thank you so much for the wonderful feedback. I'm so happy you had a great time with us, and hope you had just as much fun exploring this wonderful city. Safe travels!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$202 - $510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Boston
#19 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Family Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
$202 - $510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Boston
#19 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Family Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms
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Traveler (282)
Room & Suite (186)
Dining (15)
Amenities (14)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Jennifer P
April 8, 2018|
AnswerShow all 2 answers
Response from fifilatour12 | Reviewed this property |
No they don't have a shuttle bus service but you could use Uber taxi or get the Greyhound bus service to train station and get a taxi to the hotel then.
0
Votes
BarbaraK123
January 15, 2018|
AnswerShow all 6 answers
Response from Jessica L | Property representative |
Hi, the hotel is 3 miles away from Black Falcon Cruise Terminal. It generally takes about 15-20 minutes depending on traffic. The hotel does not offer shuttle services at this time.
1
Vote
NY2VA2NM2VT2NY
December 18, 2017|
AnswerShow all 9 answers
Response from Jessica L | Property representative |
Yes, its about a 3 min walk door to door!
1
Vote
Room Tips
"The penthouse floor was quiet and our room was spacious"
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"Rooms away from the street are quieter"
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"We were by the elevator but had no problems with noise."
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"Rooms facing street are not loud if you close all curtains"
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