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Onyx Hotel - a Kimpton Hotel

#31 of 82 Hotels in Boston
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155 Portland Street, Boston, MA 02114
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Onyx Hotel - a Kimpton Hotel
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1,161 Reviews from our TripAdvisor Community

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sugar land, tx
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great boutique hotel in Boston. The location to the The Garden is fantastic. It was clean, the staff was amazing. The rooms may be a little smaller, but they are clean and modern. It was a great stay.

Helpful?
Thank DeAun64
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We came into the city for a three day weekend with our dog. From the moment we arrived the staff could not have been nicer or more helpful! Warm and welcoming, they placed us on the pet-friendly seventh floor. The room was a good size and nicely appointed. We realized we had left our pup's bowl in our car, which... More 

Helpful?
Thank Michele S
Walsall, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I was in one of the larger rooms (King Premier) on the 10th floor, so away from the street noise some have complained about. The room was very spacious, the bed comfortable and the room always serviced to a very high standard by the very able housekeeping staff. Excellent location just around the corner from TD Gardens and North Station... More 

Helpful?
Thank Phil_John_1980
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here while we attended a concert at TD Garden. It was the first time leaving our older children since our youngest was born in November. We even missed out on traveling for our anniversary in September. The staff at Onyx made our stay wonderful! They surprised us with DELICIOUS cupcakes and champagne and made us... More 

Helpful?
Thank A TripAdvisor Member
Warsaw, Poland
1 review
5 of 5 stars Reviewed 1 week ago

Great location, excellent quality and AMAZING staff. We travel a lot and this is the first time we were greeted with such a kindness at our hotel. The staff was extremely helpful and nice, paying attention to every single guest. The complimentary drinks in the lobby complimented this enjoyable experience. Even when there was some trouble with our international credit... More 

Helpful?
Thank Tomasz T
Halifax, Canada
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

WE absolutely loved staying at this hotel! The vibe is very cool and everyone who works here is super nice and upbeat! Everyone was very helpful from the moment we pulled up! Parking was taken care of, someone grabbed our bags for us, there was also fresh coffee in the front...lots of snack options in the room. The decor is... More 

Helpful?
Thank Andrea M
North Andover, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My two grandsons and myself stayed at this hotel and attended a Celtics game at the TD Garden which is minutes away.. The room was attractive, clean had wonderful terry bathrobes, comfortable beds . I asked for coffee in my room for morning and a Keurig unit with fresh cream and good coffee was delivered Staff was friendly ad accomodating,.Location... More 

Helpful?
Thank JoanMarie73
Lowell, Massachusetts, United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 2 nights recently to celebrate our 35th anniversity and take in a Muse concert at the Garden. I had arranged for flowers to be delivered for my wife but the hotel upped the ante with a bottle of champagne and a tray of chocolate covered strawberries. Front desk was very friendly and helpful in pointing out best/closest options for... More 

Helpful?
Thank Thomas B
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi Thomas - I'm so excited that my team was able to be part of such a special occasion. Thank you so much for sharing your experience. I hope you'll come back to create many more special memories at the Onyx. Happy Anniversary, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

New Hampshire
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Really comfortable bed and linens, pillows. Clean and updated. We have stayed here before, due to its great location to the Boston Garden, as were staying for the Muse concert and the Bruins vs. Anaheim game. Across the street basically, so you can't beat it. Also across the street is an au bon pain and johnnies is on the corner,... More 

Helpful?
Thank gracebaymay506
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thanks for taking time to share your feedback. I'm so glad that the Onyx has become a go to hotel for you when visiting Boston. Safe Travels! Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Dublin, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one week over New Years in this hotel, highly recommend! Location is great, right beside a T station and walking distance to Quincy market. Particularly convenient if you're heading to a game in the TD gardens. Staff were very friendly and helpful. We were always greeting on the way in and out of the hotel, nice touch!!! Room... More 

Helpful?
Thank Fragola39
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

I love seeing that you had such a great stay, and I really appreciate your feedback regarding the noises from out team in the morning. I will definitely pass this along. Come back and stay with us soon! Cheers, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

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