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About
#64 of 99 hotels in Boston
Location
4.4
Cleanliness
4.5
Service
4.5
Value
3.9
GreenLeaders Silver level
Next to TD Garden in downtown Boston, our hotel is within walking distance of the city's top attractions. Quincy Market, Haymarket, Boston City Hall, and the Old North Church are a half-mile walk away. We're also close to transit stations, government offices, and dozens of restaurants.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Board games / puzzles
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Wifi
Complimentary tea
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
103Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
Contact
155 Portland Street, Boston, MA 02114
Getting there
North StationBoston T4 min
BowdoinBoston T4 min
Rental CarsSee rental cars from $28/day
1744Reviews22Q+A100Room tips
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A decent hotel in a great location. Stayed here while going to see Hamilton at the Boston Opera House. It was a short Uber ride from the airport and from the opera house. Really convenient to the arena where the Bruins/Celtics play. Lots of restaurants and bars nearby.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I took my 79-year-old dad to Boston so that he could see Fenway for the first time ever. We were so very excited, and the Kimpton Onyx did not disappoint. The neighborhood is charming, and we were close to everywhere he wanted to go between the North End, Faneuil Hall/Quincy market, as well as even Boston Commons & the Back Bay. We did take the T to Fenway from the North Station and that was a very easy walk and trip. First off, I called Kimpton Onyx a few times to inquire about restaurants, and I spoke with Racquel and a couple occasions. She was very kind, thorough, and gracious. Then, the day before we left, I spoke with Vincent and shared with him that my dad will be turning 80 within the next 6-7 months. He made sure to have some goodies for us in the room, and gave us a nice upgrade that was very comfortable for both my dad and me. During our stay, we were lucky to see and be greeted by Racquel daily. She was so genuine, welcoming, fun, and kind. She assisted us when Dad & I were soaked during a rain storm, was very patient with our requests, and just an all-around wonderful person. I would always be so happy to see her at the front desk! I would say in jest, but also somewhat meaning it, “Oh look! There’s my new best friend Raquel!”.. Honestly, I can’t remember the last time an employee made me feel so welcome, appreciated, and cared for at a hotel. Racquel went out of her way to help us and even inquired about our drive home to Detroit. Racquel & Kimpton, thank you a million times over for making our trip to Boston so memorable for me & my 79+ year-old dear Daddy! We will never forget you or the Onyx! Shoutout to Vincent as well for his amazing hospitality! The Kimpton/IHG company (& we were) so incredibly lucky to meet and know you!…
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Tavern on the Square is a great resto around the corner with a great view of the north end bridge...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from MaKayla Woods, Guest Services / Front Office at Onyx Boston Downtown
Responded Aug 6, 2021
Dear AandJTravelers1, Thank you so much for your review. I'm very happy to read that Raquel & Vincent were able to make this trip with your dad very special & we will make sure to share your comments with them. We hope to be able to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simple- don’t stay here. Overpriced, terrible staff, bad food, not a “Hilton” level property. The property was clean but very tired and dated. The biggest issue was the terrible staff experience. There are too many other choices!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
A friend and I stayed at the Onyx Hotel while we were overnighting in Boston. Overall, the service here is subpar and so are the rooms. The first thing that I should say is that I assume that this hotel was previously a Kimpton property. Typing the name "Onyx" into any GPS will bring you to the Kimpton, but it’s now a Hilton hotel. It was clear that this hotel did not have the brand standards of a Kimpton, and so went for one of these independent brands with Hilton. Essentially, that means they don’t have to provide any services like at a full brand Hilton or Hampton Inn. Check in was a total disaster. We were two Diamond Hilton customers and there was basically no recognition of that even though we confirmed our status with the check-in desk. We got an absolutely terrible room on the second floor that was directly next to the power generator – which, of course meant that the room was shaking and noisy. I walked out of the room immediately to change it, and a different check-in desk person said dismissively and immediately that there were no other rooms available. I went on hilton.com and for that night I was able to book basically every level of their hotel rooms. There was obviously availability. Not that I necessarily needed an upgrade, but I needed a different room at a higher floor not next to a loud generator directly outside the window. I attached a picture here, mainly because that is the absolute worst view I have ever seen in a hotel in my life. We were willing to move to a king bedroom instead of two doubles, so we didn’t get an upgrade, but we did get a higher floor. The room was quite small, but you could see the Asian-inspired Kimpton accessories that the hotel owners just kept without any renovation. Because I was on multiple floors, the hotel smells on every floor and the walls are paper thin so you can hear what other people are saying when they walk around in the hallways. Parking was very expensive at $60, but everywhere in this area is that price, even not even in the downtown core. Not a hotel I would stay at again.…
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Date of stay: January 2023
Location
Service
Sleep Quality
Room Tip: higher floor is best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Perfect location for a game at the Garden or access to the North End. 15 minute walk to Mike’s Pastry or dinner at Beneventos. Less than that to TD Garden and the plentiful bars around. Staff was great and the rooms are clean. Avoid the lobby coffee. That’s literally the only dig on this place.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I am a Hilton Diamonds member and I would not suggest this hotel at all. The hotel is dark, Gross, cold, rude staff and there is no breakfast. I got nothing for my Hilton status. Just don’t use this hotel. I guess it’s for young kids going to Bruins games. Many other in town to use.
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Date of stay: January 2023Trip type: Traveled on business
Room Tip: No breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Find this hotel very convenient for my visit to family living at North End. The room was fairly quiet only little street noise apart from the bar nearby bar closing at around 1am on a Friday. Would probably recommend getting a room high up. Light breakfast was good, and kept fresh. Only valet parking, a bit on expensive side.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place has no business being in the Curio collection. No restaurant or bar, customer service is crap and the free breakfast is stale pastries and bad coffee. What a joke. Very sorry I wasted my points here.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Safety and service issues that no one cares to address it. Breakfast is bad quality and has no breakfast area. Hotel is outdated and it doesn’t look nothing like the pictures specially not for a “deluxe room” not worth the curio status.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Comfortable bed, clean room, low traffic noise. Disappointed with front desk staff service and poor attitude. Had to wait for front desk to look up from their phone even after saying “good morning.” Breakfast service a great addition but I will not be back.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$270 - $486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
onyx hotel kimpton
FORMERLY KNOWN AS
Kimpton Onyx Hotel
LOCATION
United StatesMassachusettsBostonWest End
NUMBER OF ROOMS
112
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Claim Your ListingONYX BOSTON DOWNTOWN $172 ($̶2̶5̶1̶) - Updated 2023 Prices & Hotel Reviews - MA
Frequently Asked Questions about Onyx Boston Downtown
Which popular attractions are close to Onyx Boston Downtown?
Nearby attractions include New England Holocaust Memorial (0.3 miles), Room Escapers (0.3 miles), and TD Garden (0.1 miles).
What are some of the property amenities at Onyx Boston Downtown?
Some of the more popular amenities offered include free wifi, a fitness center, and room service.
Which room amenities are available at Onyx Boston Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Onyx Boston Downtown?
Guests can enjoy breakfast and complimentary tea during their stay.
Is parking available at Onyx Boston Downtown?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Onyx Boston Downtown?
Conveniently located restaurants include Regina Pizzeria, Pauli's, and Ernesto's Pizza.
Are there opportunities to exercise at Onyx Boston Downtown?
Yes, guests have access to a fitness center during their stay.
Is Onyx Boston Downtown located near the city center?
Yes, it is 0.5 miles away from the center of Boston.
Are any cleaning services offered at Onyx Boston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Onyx Boston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Onyx Boston Downtown offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.