155 Portland St, Boston, MA 02114-1702
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 01/12/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Onyx Boston Downtown
Updated 01/12/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#60 of 97 hotels in Boston
Location
4.3
Cleanliness
4.5
Service
4.5
Value
3.9
GreenLeaders Silver level
Next to TD Garden in downtown Boston, our hotel is within walking distance of the city's top attractions. Quincy Market, Haymarket, Boston City Hall, and the Old North Church are a half-mile walk away. We're also close to transit stations, government offices, and dozens of restaurants. Unwind at the end of the day at our restaurant and bar.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Complimentary tea
Board games / puzzles
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Wifi
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
Contact
155 Portland St, Boston, MA 02114-1702
Getting there
North StationBoston T4 min
BowdoinBoston T4 min
Rental CarsSee rental cars from $28/day
1728Reviews22Q+A100Room tips
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Location is very good. Rooms are clean. The staff is nice but not knowledgeable about the area or how to get to close by sites. The continental breakfast is mediocre. Rooms are clean but this is not a charming hotel one would expect with its boutique branding. We had two middle of the night alarms interrupt our sleep on two different evenings. No apologies were provided by staff for this.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I took my 79-year-old dad to Boston so that he could see Fenway for the first time ever. We were so very excited, and the Kimpton Onyx did not disappoint. The neighborhood is charming, and we were close to everywhere he wanted to go between the North End, Faneuil Hall/Quincy market, as well as even Boston Commons & the Back Bay. We did take the T to Fenway from the North Station and that was a very easy walk and trip. First off, I called Kimpton Onyx a few times to inquire about restaurants, and I spoke with Racquel and a couple occasions. She was very kind, thorough, and gracious. Then, the day before we left, I spoke with Vincent and shared with him that my dad will be turning 80 within the next 6-7 months. He made sure to have some goodies for us in the room, and gave us a nice upgrade that was very comfortable for both my dad and me. During our stay, we were lucky to see and be greeted by Racquel daily. She was so genuine, welcoming, fun, and kind. She assisted us when Dad & I were soaked during a rain storm, was very patient with our requests, and just an all-around wonderful person. I would always be so happy to see her at the front desk! I would say in jest, but also somewhat meaning it, “Oh look! There’s my new best friend Raquel!”.. Honestly, I can’t remember the last time an employee made me feel so welcome, appreciated, and cared for at a hotel. Racquel went out of her way to help us and even inquired about our drive home to Detroit. Racquel & Kimpton, thank you a million times over for making our trip to Boston so memorable for me & my 79+ year-old dear Daddy! We will never forget you or the Onyx! Shoutout to Vincent as well for his amazing hospitality! The Kimpton/IHG company (& we were) so incredibly lucky to meet and know you!…
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Tavern on the Square is a great resto around the corner with a great view of the north end bridge...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from MaKayla Woods, Guest Services / Front Office at Onyx Boston Downtown
Responded Aug 6, 2021
Dear AandJTravelers1, Thank you so much for your review. I'm very happy to read that Raquel & Vincent were able to make this trip with your dad very special & we will make sure to share your comments with them. We hope to be able to welcome you back in the future.
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I booked a trip for my family. This hotel took $662.09 from my credit card account immediately. Unlike other hotels who will commit to booking and you pay when you arrive at the facility. I tested positive for Covid 2 days later. I immediately called the hotel, and canceled on Booking.com. I offered documentation since that’s even good enough to satisfy my job. The cancellation occurred 7 days before we were due to arrive. I spoke with Manager Jasmine 3 different times to be refunded. Each time she pleasantly assured me that my money would be returned. A week later, my account is NOT REFUNDED and I am reduced to disputing the charge with my credit card company! Don’t get hosed here. There are so many fantastic places to stay in Boston. THIS IS NOT THE ONE FOR YOU!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well situated is the only good thing. No service, AC in our room didn’t work, the beds are small and uncomfortable. Ask for water bottles, can’t have any, they ran out 😳. We stayed in Boston many times before, we won’t come back to this hotel, that’s for sure.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are currently staying at this hotel … word or warning .. stay well clear! Location is great but at $400 per night, feeling beyond ripped off. Room is grubby at best … no service … asked for room to be serviced and half the towels only were replaced .. at $400 per night they couldn’t even empty the bins let alone make the beds .. Hilton hang your head in shame 😔😔😔
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you are looking for a spot in Boston under $300, this is it. It is a little walk from most everything you want to see, BUT it is right around the corner from the North Station and that is a good option. No view, but a good place to stay. Felt safe in the area to walk. Parking was expensive, but it is everywhere. Don't plan on breakfast there.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Plan to have cubes to charge devices, no USB plugs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Chrissie_Ibiza_lover_😍 wrote a review Jun 2022
Manchester, United Kingdom47 contributions10 helpful votes
As I have mentioned in my title if you want a drink in the bar after a day out this isn’t the hotel for you! But if you don’t want one maybe it is! Anyway room beautiful lovely decor absolutely spotless! Never seen a bathroom so clean. Breakfast ok all in all a good hotel.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel has changed to Hilton ownership, but features none of the Hilton amenities. For example, breakfast was complimentary - but it wasn’t a Hilton breakfast. Pastries, cereal, and coffee were provided, but we had to go across the street to Au Bon Pain to purchase a “real” breakfast. Don’t let past photos of the hotel fool you as it looks nothing like that now. The lobby is undergoing renovation and there is no restaurant. The staff was very friendly and accommodating. The location was great. The room was ok. As a diamond HH member, I know what to expect from staying at a Hilton - let alone a “Curio Collection” hotel. The standards need to be raised to Hilton levels before charging Hilton prices. I recommend staying somewhere else if you are expecting a Hilton.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked this hotel through a third party website while it was still a Kimpton premises. When we arrived we discovered that it had been taken over by Hilton who were carrying out a large amount of building work in the lobby. The entire first floor was darkly lit, had plastic sheeting all over and there was construction on a daily basis right up until our last day. I was extremely unimpressed, however we were on a city break and didn't plan on spending alot of time in the hotel, however a heads up would have been nice. The staff however were excellent, we were checked in quickly and they were responsive to any issue or query, the grab and go breakfast was a nice touch and the room was large and comfortable, bit there was some outside noise overnight. The location can't be beat and now the building work is over I would recommend this hotel to others.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What used to be a hip Kimpton property is now an ignored Hilton property. Hilton may have forgotten that they owned this although they're still charging premier downtown destination prices. We received no maid service. Breakfast had no hot options. Some of the cleverness of Kimpton is now in disrepair. Staff is nice but we saw no maid service. Rooms are tiny. Although I am a Hilton Gold member I will look for another hotel for my next Boston trip.
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: Public market is close for food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$254 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
onyx hotel kimpton
FORMERLY KNOWN AS
Kimpton Onyx Hotel
LOCATION
United StatesMassachusettsBostonWest End
NUMBER OF ROOMS
112
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Claim Your Listing Frequently Asked Questions about Onyx Boston Downtown
Which popular attractions are close to Onyx Boston Downtown?
Nearby attractions include Room Escapers (0.3 miles), New England Holocaust Memorial (0.3 miles), and TD Garden (0.1 miles).
What are some of the property amenities at Onyx Boston Downtown?
Some of the more popular amenities offered include free wifi, a fitness center, and room service.
Which room amenities are available at Onyx Boston Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Onyx Boston Downtown?
Guests can enjoy complimentary tea during their stay.
Is parking available at Onyx Boston Downtown?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Onyx Boston Downtown?
Conveniently located restaurants include Pauli's, Regina Pizzeria, and Ernesto's Pizza.
Are there opportunities to exercise at Onyx Boston Downtown?
Yes, guests have access to a fitness center during their stay.
Is Onyx Boston Downtown located near the city center?
Yes, it is 0.5 miles away from the center of Boston.
Are any cleaning services offered at Onyx Boston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Onyx Boston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Onyx Boston Downtown offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.