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Kimpton Onyx Hotel

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155 Portland St, Boston, MA 02114-1702
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (347)
360
Panoramas (9)
Room & Suite (210)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Onyx Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 96 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Children's television networks
Paid private parking on-site
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Kids' meals
Wine / champagne
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
133Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
1,681Reviews21Q+A100Room tips
Traveler rating
  • 801
  • 560
  • 200
  • 86
  • 34
Time of year
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  • English
Popular mentions
Victoria P wrote a review Nov 19
Philadelphia, Pennsylvania65 contributions20 helpful votes
This hotel is in a great location, and you can easily walk to many bars, stores, tourist sites, and public transportation. Our room was clean and the beds were super comfortable! The hotel had a happy hour each night and they provided wine to all hotel guests, which was a nice touch. The staff were very friendly and were willing to help with anything that you needed. There was a hand sanitizer station in the lobby and in the elevator. I liked the ability to text the front desk with any requests and questions. The room was quiet. The only bad thing about the hotel was that some of the furniture in the hotel was ripped when we checked in, so I would not expect that if I paid a higher price.
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Date of stay: November 2020
Rooms
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Naemah H wrote a review Nov 2
2 contributions
This hotel was an awesome stay and the amenities were amazing, but if I’m being honest, the real perk of staying at this hotel was Vince at the concierge! He’s a real asset for the hotel. He was amazing, accommodating and his customer service was out of this world. And he catered to all of our plethora of needs, with grace and poise, he and the other staff here were very friendly and helpful! I appreciate them all. Thank you again guys, it was awesome staying with you guys! 🙏🏼🙏🏼 Definitely a place to stay when you’re in Boston!
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Date of stay: October 2020Trip type: Traveled with friends
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IllinoisJoe79 wrote a review Oct 2020
McHenry, Illinois53 contributions16 helpful votes
The hotel is close to everything in Boston and the staff is absolutely amazing. You are walking distance to many attractions and we felt that we didn’t miss having a rental car during our 4 day trip. The hotel was clean and comfortable and I would highly recommend it to everyone!
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Date of stay: October 2020Trip type: Traveled as a couple
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JNYCwriter wrote a review Oct 2020
New York City, New York5,243 contributions136 helpful votes
+1
Kimpton Onyx was a great option if you want to be on the West End. Better yet you are only a short walk to the North End and all the restaurants and sites. Staff at this Kimpton were friendly and helpful. The rooms were clean and I felt safe at this hotel. The one downside is that there is no parking so you are best off using the valet. Tip: I left my car overnight on the street which is cleaned every night and they do tow, believe me.
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
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Stan D wrote a review Mar 2020
Paris, Tennessee, United States99 contributions22 helpful votes
The good . . . . The facilities seemed well maintained and decorated smartly. The breakfast and coffee were good. The rooms were spacious and very comfortable with numerous power and USB outlets. Things to work on . . . OK, I came in with a group of 17 and I was the leader. Having just completed a 8 day tour of Iceland and moving the group from hotel to hotel, I was surprised at how confused and inefficient the staff seemed at check-in. Our group had just 7 rooms for a brief overnight until we could catch our last flight home the next day. I booked 6 rooms using my cc and my Booking.com account and then I booked another room just for me (according to Onyx's requirement). This really seemed to throw them for a loop. Check-in took about 20 minutes but it seemed much longer. The staff (Noah, Vince) were nice and friendly but the situation of multiple bookings by 1 person for 16 others seemed to either overwhelm them or maybe it was the hotel booking software. Again, the staff were nice and brought us waters as we were tired and the staff eventually got everyone settled. Another issue, I only book where breakfast is indicated as "free breakfast included" and the booking confirmations all indicate this clearly for this particular hotel; however, there was a lot of confusion over this as the hotel had a very confusing policy of $50 per 2 guests per room and if you had 3 guests in a room there was an extra "free" breakfast ticket. And there would be a charge and it would be credited . . . . . .Anyway, we'll see "free" this really is because a breakfast wrap was $16 and an omelette was $20. My suggestion to management is to clearly indicate that "free breakfast" is limited to a $16 item + 1 beverage (according to the breakfast-restaurant personnel). It just seems way too complicated. The rooms were over $1600 and for the headaches, honestly, I would probably stay somewhere else on my next visit.
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Date of stay: March 2020
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Trip type: Traveled on business
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PRICE RANGE
$194 - $489 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
onyx hotel kimpton
LOCATION
United StatesMassachusettsBostonWest End
NUMBER OF ROOMS
112
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Frequently Asked Questions about Kimpton Onyx Hotel
Which popular attractions are close to Kimpton Onyx Hotel?
Nearby attractions include Room Escapers (0.3 miles), New England Holocaust Memorial (0.3 miles), and Boston Public Market (0.3 miles).
What are some of the property amenities at Kimpton Onyx Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Kimpton Onyx Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Onyx Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kimpton Onyx Hotel?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Kimpton Onyx Hotel?
Conveniently located restaurants include Regina Pizzeria, Ernesto's Pizza, and Pauli's.
Are there opportunities to exercise at Kimpton Onyx Hotel?
Yes, guests have access to a fitness center during their stay.
Is Kimpton Onyx Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Boston.
Are any cleaning services offered at Kimpton Onyx Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Onyx Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Onyx Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.