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Kimpton Onyx Hotel

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#35 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Kimpton Onyx Hotel
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1,365 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
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Park City, Utah
Reviewed 2 days ago NEWvia mobile

Stayed here three nights while we visited our son. Very convenient location to the North End and the sports arena. Rooms are small but nicely decorated. Lobby is small, restaurant and bar ore decent, but better food and drink options are available within a short walk. This is our second visit here and I would return.

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Helpful?
Thank Mooseol
Wasaga Beach, Ontario, Canada
Reviewed 4 days ago NEWvia mobile

Fantastic Stay! Staff is wonderful and everything is clean. Great variety on menu's. Room service available 24 hrs! We love Boston and the people however the Porters bar next door is a place for sports bullies. Horrible place to eat and drink!

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Helpful?
Thank Kristi G
NY, NY
Reviewed 1 week ago

Lives up to the Kimpton cheekiness. My room was tiny but really well furnished. I did not feel cramped but I was there mainly just to sleep and shower. The workout area is great and the folks at the front desk were very helpful. I would say avoid any room near the elevator.

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Helpful?
Thank FromNYto?
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for taking time to share you visit with us! We too love the wittiness incorporated into the décor. We appreciate your helpful feedback and hope you'll stay again soon. Best wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Washington DC, District of Columbia
Reviewed 1 week ago

I had a great stay at this hotel with a group of girlfriends from out of town. They were very flexible with checking in and getting us our keys, despite the confusion of wildly different times of arrival throughout the day(s). Each person at reception throughout the weekend (even late at night) was friendly and accommodating. The location worked out...

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Helpful?
Thank Meg M
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks Meg! I'm so happy to see that you and your girlfriends had a great trip to Boston, and hopefully everyone left feeling like part of the Onyx family. Thank you for sharing your expeience with us. Safe travels, Jessica

London, United Kingdom
Reviewed 1 week ago

Convenient location minutes away from the TD garden, and plenty of other activities with several bars and restaurants nearby in the North End/Haymarket area. Staff were friendly throughout and little perks such as pizza snacks in the afternoon, a free wine happy hour, and coffee in the morning made an impression. The room was a tad on the small side,...

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Helpful?
Thank Dave S
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us and providing such useful feedback. Safe Travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

East Berlin, Pennsylvania
Reviewed 1 week ago

My husband and I stayed a Wednesday through Friday. We found the hotel to be very clean with rooms that are spacious for two people. It was an awesome 1/2 block walk to the Garden and the hotel staff could not have been any nicer. It was pretty chilly when we were there and we loved the sidewalk overhead heaters....

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Helpful?
1Thank YOURMMCGIRL
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for reaching out and sharing your experience with us. I'm happy to see you and your husband had a great stay. I hope you'll come back again. Best wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Reviewed 2 weeks ago via mobile

This hotel is clean, modern and has a helpful staff. It is located within walking distance to the TD garden and many great pubs and restaurants. It is close to the north end and Quincy Market. I got a deal where I saved about $100 a night and was glad because it was overpriced at about $400/night when I stayed...

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Helpful?
Thank Bone143
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us and providing such useful feedback. Safe Travels, Jessica

Viera, Florida, USA
Reviewed 2 weeks ago

I was forced to stay here due to a cancelled flight. It is 20 minutes to the airport by taxi. The staff was nice but overworked. There is a limited bar. There is NO private office space. The fitness room is below average and comparable to a low-end Holiday Inn or similar. I suppose their location is the draw but...

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Helpful?
Thank FloridaFamilyofFive
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us and providing such useful feedback. Best wishes, Jessica

Toronto, Canada
Reviewed 2 weeks ago

I try to stay exclusively at Kimpton hotels on my travels, I absolutely love them. I find I have consistency excellent customer service, by far better than any other hotel chain. I like that each property is unique and most are boutique-y feeling. However, I was disappointed by this particular location. It was clean and the internet was good and...

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Helpful?
Thank Angela B
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Hi Angela, Thank you so much for sharing your experience with us, and we appreciate your loyalty to our Kimpton Brand. We are actively working with our design and restaurant team to find a solution for the lobby and restaurant. I hope that if you return in the future you will find it much cozier! Safe travels, Jessica

New York City, New York
Reviewed 2 weeks ago

Stayed here overnight to go to a sporting event in the TD Garden. Hotel was extremely convenient the garden. The staff was super friendly and our room was clean. I would definitely stay at this hotel again.

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Helpful?
Thank Tasha0000
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks Tasha! We hope you come back soon. Thanks for staying at the Onyx, Jessica

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Location: United States > Massachusetts > Boston
Price Range: $271 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from Kimpton Onyx Hotel staff and other travelers.
11 questions
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Questions? Get answers from Kimpton Onyx Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I changed from room 913 because it was next to the elevator ---to a much quieter room down the hall.”
FromNYto?, 1 week ago | Read review
“Ask for an upper floor as it looks out on the street”
angelabI5999KX, 2 weeks ago | Read review
“I chose a room away from the elevator, but noise was still a huge issue”
karmo, 3 weeks ago | Read review
“Upgraded double beds aren't much of an upgrade”
Jennnnabear, Mar 15, 2017 | Read review
“Full size beds should only be for one person”
Lurgman, Feb 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question