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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 05/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Nine Zero Hotel
Updated 05/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#44 of 97 hotels in Boston
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.2
GreenLeaders Silver level
An award-winning luxury boutique Kimpton hotel in Downtown Boston overlooking Boston Common. Nearby attractions include Boston's North End, Beacon Hill, Back Bay and Newbury street shopping.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Coffee shop
Bicycles available
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Restaurant
Happy hour
Wine / champagne
Car hire
Taxi service
Conference facilities
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
229Restaurantswithin 0.3 miles
90Attractionswithin 0.3 miles
Contact
90 Tremont St, Boston, MA 02108
Getting there
Park StBoston T3 min
Downtown CrossingBoston T3 min
Rental CarsSee rental cars from $28/day
3398Reviews40Q+A100Room tips
Reviews
Traveler rating
- 2,174
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Most Recent
This was one of our first trips planned without friends or family, so we splurged and did some things we hadn't normally done on previouis trips. Staying in a traditional hotel was one of those. We had a 5-day reseravationj to allow us time to explore an area we've never been, and the Kimpton was a perfect place to lay our head at the end of long days. The staff was always friendly and engaging, the atmosphere was stimulating and fun, and the location was convenient for anything and everything. The overall investment was more than what we traditionally spend, so we are thrilled at the value for our expense. We have zero regrets with our choice. It was special.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: We were on the 15th floor with a great view of the steeple next to Boston Commons. Feels like the...
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Helpful
Hotel's Favorite
Our stay at the Nine Zero was a fantastic experience from start to end. Joe, Phil, Ashley, Christian, Sam and the rest of the staff are incredible. They exemplify superior customer service. I have stayed at a lot of IHG properties all over the globe and this staff is consistently the best. The room was clean, restful, inviting and pleasant. The views were amazing. My son slept on the roll up cot and found it to be very comfortable. The king bed was also very comfortable and roomy. I really enjoyed the pillow. The housekeeping staff kept the room in immaculate condition. They were very responsive to our needs. Overall, the Nine Zero felt very clean and safe. The location was wonderful. If you are like us and like to walk, you can get anywhere from there. We felt very safe walking at any hour. The Nine Zero is a terrific place to stay.…
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: A high floor room with views over Tremont looking out at the park. As a traveler, always be kind...
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2 Helpful votes
Helpful
Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded Jul 13, 2021
Thanks for the great feedback, glad you, your son and your dad enjoyed your stay! Joe Capalbo, Regional Director of Operations, joe.capalbo@kimptonhotels.com
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Last weekend , I treated my office manager to a overnight stay in Boston at the nine zero. What an amazing experience she had! The accommodations, the attention she received from the staff and particularly Wendy , who helped me set the whole thing up, was extraordinary! Wendy followed up with every detail I asked for the room, and as always with Nine Zero, went above and beyond . Thx u !!
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Date of stay: June 2022
Location
Cleanliness
Service
Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded 2 weeks ago
Wow thank you so much for your feedback. Wendy is amazing and I assure you that she will receive the recognition that she deserves. Please do not hesitate to reach out to me directly if you ever need any future assistance. -Phil, AGM - phil.gagne@ninezerohotel.com
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For $400 per night, I was expecting a clean room and decent service. We got neither. The floor clearly had not been vacuumed and the surfaces were dusty. The sheets were also heavily starched and were very uncomfortable. Our room was very small and the nearly black walls only contributed to the cramped feeling. There is very little sound insulation from the hallway, elevator and adjoining rooms so it was noisy too. There is annoying club music piped into all of the common areas and the street outside the entrance.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: don's stay here. Far too expensive for what you get.
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Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded 2 weeks ago
Greetings, I am sorry to see that you did not enjoy your stay with us. Can you please reach out to me directly to discuss further? I look forward to hearing from you soon. - Phil Gagne, AGM - phil.gagne@ninezerohotel.com
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The cost of my reservation was 565.72 USD, but Prior to my visit, the hotel charged me 251 USD as an authorization that was supposed to be return to my account but, until this date, It has not been returned to me. I called to the front desk, and were very rude and didn’t made the effort to help me with my request. Therefore, instead of paying 565 USD, I ended up paying 816 USD. I had a nice stay at the hotel, but with this problem and the difficult to speak to them, I don’t recommend it.
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Date of stay: April 2022Trip type: Traveled with friends
Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded 4 weeks ago
Greetings, I want to sincerely apologize that you are experiencing billing issues from your previous stay with us. Please reach out to me directly and I will be happy to look into this immediately for you. Thank you, Phil - AGM ; phil.gagne@ninezerohotel.com
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Having booked this hotel, which was fairly expensive at approximately £400 I was extremely disappointed. It is definitely not a 4 star hotel. We arrived around 10pm where we told at check in that there was no restaurant or bar. I have never been to a 4 star hotel where there isn’t a bar or restaurant. We were not offered a drink on arrival, not even a water, there was no tea or coffee facilities in the room. I was told that I couldn’t have any drinks and the only time I was able to get a hot drink was between 7am-10am in the reception area. There was no where else to get a drink or food unless you left the hotel. This was free of charge however it was served in a paper cup. The hotel itself was very tired and definitely not a 4 star hotel. In fact I’d be struggling to rate it as 3 star. The bathroom was also very tired. We called down to guest relations at 7am as we needed to borrow a plug adapter. To be told that they do not have anyone in that department until 08:30am so they couldn’t help us. I borrowed their hair dryer which was useless to say the least. The fridge in our room didn’t work and when I reported this to reception they just didn’t seem to care. The staff were not very attentive and in fact when we was talking to them, asking for recommendations where to go for breakfast, the lady behind reception just didn’t make any eye contact and it seemed like a big ask to make a recommendation. We were booked in for 4 nights but we checked out after 1 night as it was that disappointing. We moved to the Whitney Hotel, which was slightly more expensive but was a class above this hotel. The Whitney is a lovely hotel, staff attentive and definitely a 4 star. I would not recommend The Kimpton, I’ve stayed in nicer premier inns for a fraction of the price. Please don’t waste your money staying here.…
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Date of stay: June 2022Trip type: Traveled with friends
Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded 4 weeks ago
Greetings, I want to apologize for the issues you had on your recent stay with us. I hope that you can reach out to me directly so we can discuss further. Please feel free to email at phil.gagne@ninezerohotel.com. I look forward to hearing from you soon. - Phil, AGM
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The hotel was lovely as were all the staff. I accidentally left clothes in the closet, and with a simple phone call, they found the clothes, packed them up, and shipped them back to my house. They made it extremely easy for me and were very willing to help. Nice job, I'll definitely come back next time I'm in town.
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Date of stay: May 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded 4 weeks ago
Greetings, thank you so much for your wonderful review! I am happy to see that our housekeeping team was able to assist you with your lost and found. We look forward to welcoming you back at the Nine Zero. Please feel free to reach out to me directly if you ever need assistance in the future. - Phil, AGM ; phil.gagne@ninezerohotel.com
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I typically love Kimpton properties. They have an independent, boutique hotel feel despite being owned by the Holiday Inn superchain, IHG. The Nine Zero generally has that feel, but it's not really worth the steep price tag. The location is nearly perfect, right off Boston Commons in downtown. You can walk most everywhere. The design is pretty good, maybe a bit tired. Like its best days were 10 years ago. Dark wood, kinda moody lobby. Everything is well cared for but the place is showing its age with likely thousands of guests passing through annually. The rooms are fairly standard hotel rooms. A more eclectic design than your standard Holiday Inn, of course but not really any more comfortable. Not to say it was uncomfortable, it wasn't. It was just meh. Surprised to find there is no restaurant on-site so therefore no room service. Naturally you can do Doordash or something but that requires you to go pickup your food in the lobby. And everyone knows delivered food isn't nearly as good as freshly prepared. No parking options nearby really, so either you walk or valet for a crazy price. I felt for the $380 per night price tag. I should have a nice, memorable experience. This place didn't deliver. …
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Date of stay: May 2022Trip type: Traveled on business
Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded May 19, 2022
Good morning, I am sorry that you did not enjoy your experience with us. I hope that we can connect to discuss your stay in more depth. My contact information is: phil.gagne@ninezerohotel.com. I look forward to hearing from you soon. Regards, Phil
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Horrible hotel. Stayed in a suite Paid $700 per night. Room had bad smell. Heating didn’t work. Staff unfriendly Suite was dark. Hardly any sunlight. For the money they charge … it’s a top off. Seems management and employees don’t care. Will never stay there again.
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Date of stay: May 2022Trip type: Traveled on business
Room Tip: Don’t stay there
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Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded May 19, 2022
Greetings, I want to apologize for the issues that you faced. Please reach out to me directly to discuss further. phil.gagne@ninezerohotel.com. Thank you, Phil
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This hotel is fun a needed break from your typical corporate cubicle hotel. Clean and funky rooms with yoga mats and Eames chairs make them stand out. But the best part is the staff. I forgot something and Mitchell rushed to ship it to me before I caught my flight. Truly great.
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Date of stay: April 2022Trip type: Traveled on business
Helpful
Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded Apr 28, 2022
Thanks so much for the kind words, I truly appreciate it! Joe Capalbo, Regional Director of Operations
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PRICE RANGE
$358 - $542 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
9 zero hotel - a kimpton hotel, nine zero hotel kimpton
FORMERLY KNOWN AS
Nine Zero Hotel - a Kimpton Hotel
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
190
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Claim Your Listing Frequently Asked Questions about Kimpton Nine Zero Hotel
Which popular attractions are close to Kimpton Nine Zero Hotel?
Nearby attractions include Freedom Trail (0.2 miles), Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.04 miles), and Escape The Room Boston (0.2 miles).
What are some of the property amenities at Kimpton Nine Zero Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Kimpton Nine Zero Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Nine Zero Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Kimpton Nine Zero Hotel?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Kimpton Nine Zero Hotel?
Conveniently located restaurants include Sam LaGrassa's, Thinking Cup, and Cafe Bonjour.
Are there opportunities to exercise at Kimpton Nine Zero Hotel?
Yes, guests have access to a fitness center during their stay.
Is Kimpton Nine Zero Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Boston.
Are any cleaning services offered at Kimpton Nine Zero Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Nine Zero Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Nine Zero Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.