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Comfort Inn - Boston

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#75 of 82 Hotels in Boston
GreenLeadersSilver level
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Comfort Inn - Boston
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239 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Delmar, New York
Reviewed 1 week ago

You can spend a lot more and stay in downtown Boston and what will you get for that? Shinier surfaces, a glitzier lobby, amybe mints on your pillow. But you won't get parking and you will pay a lot more. I like that I can park at the hotel and then take a shuttle to the T or the airport....

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Helpful?
Thank PainterRob
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

PainterRob, thank you for your review. We're glad to hear you had an enjoyable stay with us. We love knowing our location suited your needs so well. We're also happy you found so much comfort in your room and our amenities. We hope we'll have the chance to share these conveniences with you again in the future. Thank you again...

Luzon, Philippines
Reviewed 2 weeks ago

+ friendly staff + good, healthy breakfast ( allways fresh fruits) + clean room + bridge and 5 minutes walk to stop&shop + shuttle service to the JFK/ UMAS train station + park area close by the hotel for jogging or walking - even the privacy sign was shown at the room somebody entered and cleaned it

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Helpful?
Thank Conny_Schmidt
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Conny_Schmidt, thank you for the great review. It is wonderful to know that we could provide you with a comfortable and convenient stay during your trip to Boston. We hope you’ll return to the Comfort Inn Boston soon. We look forward to hosting you again in the near future.

Reviewed 3 weeks ago via mobile

I love the Comfort brand hotels. They are exactly that, comfortable, spacious and they have free breakfast with a variety of foods. PROS: airport shuttle, free breakfast, 15 mins from the city, spacious rooms with a fridge. CONS: slow internet

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Thank Maggie C
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

It is always wonderful to hear that our guests had an amazing experience with us, Maggie C. Here at the Comfort Inn Boston, we strive to provide our guest with 100% satisfaction and we are indeed happy that we were able to do so. We will be sure to relay your comments to the team. We look forward to seeing...

Salem, Oregon
Reviewed October 30, 2016

We arrived here in Boston and were greeted by Ashante and Oliver at the desk. What friendly and helpful folks they were!!! They both explained their shuttle service as well as our tour we were taking and the shuttle service they provided. The shuttle into Boston provided by Grey Line picked us up each morning at 0830 and brought us...

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2Thank amfoxy
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Dear amfoxy, thank you for the great review. We're thrilled to hear that you felt right at home while staying with us! We love knowing we were able to accommodate you so well, and can't wait for another chance to host you. Don't wait too long to return!
 Thank you again for your kind words, and have a beautiful day.

Reviewed October 29, 2016 via mobile

My husband and I enjoyed our stay at the Comfort Inn Boston. Free shuttle to/from airport and to/from subway. No need to rent a car or use cabs or Uber. Very convenient, helpful and friendly. There is also a trolley pick up each morning to take you sightseeing.

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1Thank Sandie F
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Thank you for taking the time out to write your positive review about our hotel, Sandie F. We are elated that you enjoyed your stay with us and appreciate you taking the time to compliment our friendly staff and excellent amenities. We look forward to many more future visits from you!

Helena, Arkansas
Reviewed October 27, 2016

I wish I had taken down their names, but the two gentlemen who were working the desk on the night of Tuesday, October 26th deserve a medal. Unfortunately, our connecting flight in NY was canceled due to mechanical difficulty and we were put up in NY, which meant my Expedia reservations with Comfort Inn needed to be canceled and refunded,...

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1Thank kevinas312
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

We thank you for sharing this great feedback with us, kevinas312. We truly strive to ensure our guests have an enjoyable and memorable time at our hotel and are so pleased to hear that our team members exceeded your expectations. We will pass your compliments to the front desk staff right away! We hope you will come back as our...

Jerusalem, Israel
Reviewed October 26, 2016

The hotel is clean and neat, breakfast is sufficient and the staff were helpful and friendly. Free shuttle to the airport 24/7 Dry cleaning service. Room with TV that worked . Slight smell of drains from bathroom.

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Thank awesomeseminars
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Awesomeseminars, we look forward to your next visit with us and to sharing an even better experience with you. Until then, have a great day!

London
Reviewed October 18, 2016

I was worried reading the other reviews but was very happy with our stay. The room had an amazing huge bed, was spotless and very comfortable. We were at the front and despite it being by a busy road and the flight path we found it very quiet. There was fresh iced l emon water in the lobby for guests...

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1Thank sarahjaneivesane
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Dear sarahjaneivesane, thank you for the great review. We're thrilled that you gave us a chance to host you and that we exceeded your expectations in the process. Looking forward to the next opportunity to serve you again. Please come back soon.

Reviewed October 17, 2016

I am at our hotel, the Comfort Inn Boston and for the first time I am horribly disappointed with my booking through TripAdvisor. I am traveling with two elderly women and my young daughter. I wanted a place close to the airport for an early flight out in the morning. To start, I ripped my shirt on the shuttle van's...

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Helpful?
Thank Amy L
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Dear Amy L, thank you for being a guest of ours and for taking the time to express your thoughts and concerns. Please accept our sincere apologies for the myriad of missteps during your recent stay. It is rare that we miss the mark so completely as we seem to have done with you. We thank you for bringing your...

Scottsdale, Arizona, United States
Reviewed October 13, 2016

I chose this Comfort Inn based on the fairly close proximity to Boston's Logan Airport and also due to the many pleasant stays at various other Comfort Inns around the country. This review is based on two separate nights that I stayed at this hotel. The first night was when I arrived in Boston. I was booked at a room...

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Helpful?
Thank Lawrence B
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Lawrence B, thank you for taking the time to write about your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We apologize for the noise challenges you faced during your stay and want you to know that we take your feedback seriously. We hope that...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Comfort Inn - Boston

Address: 900 William T Morrissey Blvd, Boston, MA 02122-3329
Location: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range: $98 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn - Boston 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Comfort Inn - Boston Hotel Boston
Boston Comfort Inn
Hotel Style:
#25 Green Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn - Boston staff and other travelers.
35 questions
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Questions? Get answers from Comfort Inn - Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“since the front side has a view on a 4 lines road and the back side on the rail roads there is no preference”
 of 5 bubbles Conny_Schmidt, 2 weeks ago | Read review
“I love the sound of the local trains, but if it is a problem for you then ask for a room away from the sound of trains going by.”
 of 5 bubbles kevinas312, Oct 27, 2016 | Read review
“Stay away. Both groups we traveled on the shuttle with are switching hotels in the morning.”
 of 5 bubbles U6843KKamyl, Oct 17, 2016 | Read review
“Any room away from the train tracks would be a good room!”
 of 5 bubbles LawrenceB593, Oct 13, 2016 | Read review
“I am told that there is Train noise in back of hotel. Ask for room facing Morrissey.”
 of 5 bubbles Zstkbrkr, Oct 6, 2016 | Read review
5 of 5
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