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Best Western Plus Boston Hotel

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Traveler (121)
Room & Suite (263)
Dining (6)
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Overview
  • Excellent24%
  • Very good41%
  • Average18%
  • Poor10%
  • Terrible7%
Travelers talk about
“shuttle service”(104 reviews)
“free shuttle”(73 reviews)
“waffle maker”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Boston Hotel
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Boston Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,436)
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1,235 results
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1 - 5 of 1,235 reviews
Reviewed 1 week ago

I would have put a zero out of five, but that was not possible. I was put in a frightening and potentially dangerous situation, and have only met with rudeness and dismissal from the staff of both this hotel and corporate Best Western since then....More

1  Thank saraharto
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 5 days ago

Dear Sarah, We are deeply sorry for your experience during your recent stay, and we apologize for your unreturned calls. We will look into the matter and will be in touch shortly. Thank you.

Hotel's Favorite
Reviewed April 17, 2018

This hotel itself is classy from the receptionist through the beautiful appointed rooms. The room was clean and quiet and the beds were very comfortable. We had a mini fridge,a couch in the room and it was spacious. Outside the hotel entrance is a little...More

1  Thank kytraveler_13
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded April 20, 2018

We're very happy that we had the chance to serve you and appreciate your thorough review. We put a lot of energy into delivering a great experience for all of our guests and love to be acknowledged for our hard work. It's great to hear...More

Reviewed 1 week ago via mobile

Very nice, but terrible neighborhood. City is beautiful, worth visiting Boston. A lot historical places to visit and many restaurants to pick from. I would definitely come back.but like any city, be aware of your surroundings.More

Thank Jackie L
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 6 days ago

Dear Jackie, Thank you for staying with us and taking the time to share your experience. While we're glad your overall visit was pleasant and that you enjoyed exploring the city, we're sorry for any concerns about the area. For everyone's safety, we have security...More

Reviewed 1 week ago

A great, historical hotel, close to a big hospital, centrally located but not in the tourist area. Very clean inside, good staff, clean, large, luxurious rooms but just outside the door... Yikes! especially after dark. We took Uber everywhere but stayed in lobby until they...More

Thank Robyne B
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 1 week ago

Dear Robyne, Thanks for the feedback on your recent stay. We're sorry to hear that you didn't find the area to your preference, we do have security on property overnight as well as cameras in the lobby and entranceway. We're pleased that our central location...More

Reviewed 1 week ago via mobile

Deginet was phenomenal! She helped me with every facet of the stay and made the experience a wonderful and comfortable one. I highly recommend it! The room was spacey the breakfast was wonderful. I forgot my bag in the dining room and before I even...More

1  Thank Elad C
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 1 week ago

Dear Elad, It's important to us that everyone who stays at Best Western Plus Boston Hotel has a wonderful experience, so we're thrilled to know our wonderful staff impressed you. We were proud to offer you a spacious, comfortable place to rest and a tasty...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$165 - $388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$165 - $388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (121)
Room & Suite (263)
Dining (6)
Amenities (35)
Questions & Answers
Ask a question
gaylordbrown
October 3, 2017|
AnswerShow all 2 answers
Response from Bens935 | Reviewed this property |
The hotel has a shuttle van. Call them to utilize it
0
Votes
Donald Morse 3
February 4, 2017|
AnswerShow all 4 answers
Response from gowinl | Reviewed this property |
There were a couple of free parking spots behind the hotel, but the shuttle bus only takes you to two different stations. You have to pay to take the train from Andrews Station to Logan Airport. We asked the front desk and... More
1
Vote
katherinee14
January 29, 2017|
AnswerShow all 3 answers
Response from Sal T | Property representative |
Hello, The sofa do open up into a bed. Thank you, Sal Teixeira
0
Votes
Room Tips
"If you have to stay here ask for a back room, it has to be more quiet than the front."
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"Its a round building so the noise is everywhere, no way to avoid the traffic and hospital traffic"
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"Room was very nice, didn’t have a hair dryer. I did leave a $5 tip for HK"
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"Not Ground floor - too loud."
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