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The Ritz-Carlton, Boston

#41 of 82 Hotels in Boston
Certificate of Excellence
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The Ritz-Carlton, Boston
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600 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Memphis
Level Contributor
81 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I really hate to have to write this negative review as we are fans of the Ritz Carltons, but our weekend at the Boston RC did not live up to expectations. We arrived at the hotel by taxi from the airport to the first surprise-no doorman. Not that we couldn't take our luggage out of the trunk and open the... More 

Helpful?
Thank ElvisMem
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear ElvisMem, Thank you for staying with us and for taking the time to share your experiences - it is greatly appreciated and valued. I apologize for the less than perfect stay including your arrival, initial reception and lack of quiet enjoyment in the Club Lounge. Our Club Lounge is intended as an oasis for our guests. These concerns have... More 

southampton, ma
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Boston Ritz staff is truly fantastic. Starting at the front desk, we were welcomed by Tom, who gave us an excellent room. The Concierge lounge is first rate, and worth the cost for the upgrade. Truly an outstanding property with an exceptional team. The bed, room and bath all met Ritz standards-- and everything was quiet, even on a... More 

Helpful?
Thank budgetraveller
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Budgetraveller, Thank you for staying with us at The Ritz-Carlton, Boston and for taking the time to share your experiences - it is greatly appreciated. I was very pleased to learn you enjoyed your stay and made excellent use of our Concierge Club Lounge and all it offers; and will proudly share your comments with our Club Team. Warm... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Came for an extended weekend with my family and a friend. We had two different types of rooms a double and executive suite. Both rooms were riddled with shop worn furniture and malfunctioning electronics. We even opted for our favorite ritz amenity the "concierge floor". This amenity is not inexpensive but historically been a really great enhancement of the Ritz... More 

Helpful?
2 Thank Stephen H
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Stephen H., Thank you for staying with us and for taking the time to share your experience - as I communicated and responded to your feedback during your stay, it is greatly appreciated and valued. I wanted to also acknowledge your tripadvisor review, as I do with all, and once again apologize for the less than perfect experience. Your... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel lives up to Ritz Carlton name. Modern design with busy (not overly crowded) lobby and bar area. Good location so easy walk (20 min) to Faneuil Hall Marketplace and North End. Not a lot of cabs at hotel which was odd -- never seemed to be any waiting. Concierge was helpful in securing rental car but could've just as... More 

Helpful?
Thank MicIan48
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear MicIan48, Thank you for staying with us and for taking the time to share your feedback - it is always helpful and greatly appreciated. Thank you also for commenting on the helpfulness of our ladies and gentlemen and for the relaxed yet refined ambiance we create to help you feel at home. We also agree with our super location... More 

Boca Raton, Florida
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This Ritz is centrally located in the heart of Boston right across from the Boston Common and steps from the North side. The staff was friendly, the room on the club floor was of good size and very clean. The concierge was friendly, just not as knowledgeable about the city as one would think. The front door staff was great.

Helpful?
1 Thank DonTomas333
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear DonTomas333, Thank you for staying with us and for sharing your feedback - it is always welcome and greatly appreciated. Thank you also for acknowledging the friendliness of our ladies and gentlemen who strive to create an environment for our guests where your genuine care and comfort is our highest mission. I am sorry that although friendly, you did... More 

Schenectady, New York
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Ritz always makes us feel like we are at home, no matter what city we are in. It's so nice to sleep in a bed that doesn't feel so unlike your own that you can't sleep. Our bed was perfectly comfortable and the substitution for down pillows was much appreciated! Our compliments to the staff on their courtesy and... More 

Helpful?
1 Thank Dendi H
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Dendi H, Thank you for staying with us and for taking the time to share your experiences and feedback - it is greatly appreciated and valued. I was so pleased you enjoyed our Ritz-Carlton beds - I agree they are terrific for a perfect sleep. Thank you also for recognizing our ladies Lauren, Kristine and Sandra. They are wonderful... More 

Saint John, Canada
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The beds were comfortable - room was a little small. The exercise facility (Equinox) is amazing but there is an additional fee and for the pool as an example - it is a lap lane pool not exactly "Family Friendly" The bar down stairs is nice - The restaurant did not meet the expectations I had. Room was clean and... More 

Helpful?
1 Thank Quackerjacks
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Quackerjacks, Thank you for taking the time to comment on and share your experiences. We appreciate your staying with us and always find feedback helpful and appreciated. I was very pleased to learn you enjoyed use of the Equinox Fitness facility which is truly first class and we receive many such comments. Thank you also for acknowledging our ladies... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Loved its location - tons of things to do Close proximity to Boston Art museums and Boston aquarium. The club room floor was great with a awesome view ...the club room staff as always amazing kept us feeling as if we're home - great price for a high end hotel

Helpful?
Thank Hazel L
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Hazel L, Thank you for staying with us and for your kind feedback which I will proudly share with our ladies and gentlemen in our Club Lounge and the property. The Club Lounge is indeed a unique advantage for our guests! Thank you also for highlighting our location - easy walking and access to the sea port area with... More 

Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff at this hotel makes it an even more enjoyable experience than the traditional Ritz Carlton. The people are warm and welcoming. The bar area did not serve before five, and I wanted a pot of tea. Room service was swift. The room was very nice and I was sorry that I was only there the one night.

Helpful?
Thank Doubledeacon
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Doubledeacon, Thank you for your kind message and generous comments and recognition for our ladies and gentlemen. We truly value them as our most important resource in the Ritz-Carlton service commitment to our guests. Thank you also for sharing your love for our Lobster Tacos!! They are indeed a favorite. Warm regards and we look forward to your return... More 

Palo Alto, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

You usually can not go wrong with a Ritz Carlton city hotel on a business trip. But this time was different for us - we took a family road trip through the North East and wanted to show our 3 kids and two dogs Boston but also wanted to stay at a nice hotel in the heart of the city.... More 

Helpful?
2 Thank Andy M
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Andy M, Thank you for taking the time to share your experiences while staying with us. I am so pleased to learn that not only were you provided a warm welcome and made to feel at home, but also your extended "pet" family. Glad you enjoyed our terrific city. We look forward to welcoming your return along with the... More 

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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Boston Common is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club(R) rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club(R) Lounge and the hotel lobby. The Ritz-Carlton, Boston Common has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels.The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 

Additional Information about The Ritz-Carlton, Boston

Address: 10 Avery Street, Boston, MA 02111
Location: United States > Massachusetts > Boston > Downtown
Price Range: $614 - $881 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton
Hotel Style:
#11 Spa Hotel in Boston
#18 Business Hotel in Boston
#21 Family Hotel in Boston
#30 Luxury Hotel in Boston
#30 Romantic Hotel in Boston
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