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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
We've stayed at the Ritz in Philadelphia and NYC so we wanted the same level of room and service for our first trip to Boston. We were not disappointed. The Commons location was perfect for touring the sites and the view of the park was...More
Review collected in partnership with The Ritz-Carlton Hotel Company
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Not worth the money. Too bad. Have enjoyed hotel in the past, but has taken a step backward. Room as not ready upon arrival. A pill (from a previous guest) stayed on the floor for 4 days. Food quality in the club lounge was substandard,...More
Review collected in partnership with The Ritz-Carlton Hotel Company
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
This is the Avery location. Pull up. Car gets valet-ed. Check in is pleasant and friendly. Rooms are modern, spacious & nicely finished. Great bathroom. We had twin queens. We had room service. It was good. Speedy. Courteous. Really friendly. The location has you on...More
Thank 5headedmonster
Response from MrTimTerceira, General Manager at The Ritz-Carlton, BostonResponded 3 days ago
Dear 5headedmonster,
Thank you for your complimentary review of your recent return visit to The Ritz-Carlton, Boston. We are glad you found our newly renovated hotel facilities spacious and comfortable, service provided by our Ladies and Gentlemen courteous and efficient, our location central to your...More
I am in Boston for my first time on a business trip and am lucky enough to get to stay at the Ritz Carlton. WOW! I am incredibly impressed by the friendly and helpful staff. Tyler, doorman, Ryan, hotel manager and Joseph, Concierge were informative,...More
Thank Michele S
Response from MrTimTerceira, Director of Sales at The Ritz-Carlton, BostonResponded 3 days ago
Dear Michele S,
We are so glad to hear you enjoyed the whole Ritz-Carlton experience during your recent business trip to Boston. I thank you and will proudly share your comments with Tyler, Joseph, Amelia and the other ladies and gentlemen you encountered and who...More
The service was poor from start to finish. None of the usual polish and high level service experience is at this hotel. The only positive I can say was the room was spacious and clean. Check in was under staffed, bell staff mia most of...More
Review collected in partnership with The Ritz-Carlton Hotel Company
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Michael S
Response from Barbara B, Director of Sales at The Ritz-Carlton, BostonResponded 1 week ago
Dear Michael S,
Thank you for staying with us and for sharing your feedback - it is greatly appreciated and valued.
I apologize for the less than exceptional stay you experienced. We are pleased you enjoyed your accommodations as we just completed a room redesign,...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Tennis Court
Details
Price range
$545 - $855 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#7 Spa Hotel in Boston
#18 Luxury Hotel in Boston
#18 Business Hotel in Boston
#21 Family Hotel in Boston
#30 Romantic Hotel in Boston
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms
Number of rooms
193
Reservation Options
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The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have
...More
your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Response from MrTimTerceira | Property representative |
Hello Larry I. Thank you for your question. The Ritz-Carlton, Boston offers many room packages that include complimentary Equinox Sports Club access, and any of our non-package room rates can be enhanced with the purchase... More
Hello Larry I. Thank you for your question. The Ritz-Carlton, Boston offers many room packages that include complimentary Equinox Sports Club access, and any of our non-package room rates can be enhanced with the purchase of daily pass (currently $15 per day) which affords access to all the facility has to offer, including the pool.
We look forward to welcoming you soon.
Tim Terceira, General Manager, The Ritz-Carlton, Boston
Response from MrTimTerceira | Property representative |
Hello Larry I. Thank you for your question. The Ritz-Carlton, Boston offers many room packages that include complimentary Equinox Sports Club access, and any of our non-package room rates can be enhanced with the purchase... More
Hello Larry I. Thank you for your question. The Ritz-Carlton, Boston offers many room packages that include complimentary Equinox Sports Club access, and any of our non-package room rates can be enhanced with the purchase of daily pass (currently $15 per day) which affords access to all the facility has to offer, including the pool.
We look forward to welcoming you soon.
Tim Terceira, General Manager, The Ritz-Carlton, Boston
Response from Quackerjacks | Reviewed this property |
Boston Harbor is historical and closer to the Quincy Market - Water Front and personally more my style. The Ritz is close to the commons and is more modern with no real history- It is not far to the Quincy Market.
I... More
Boston Harbor is historical and closer to the Quincy Market - Water Front and personally more my style. The Ritz is close to the commons and is more modern with no real history- It is not far to the Quincy Market.
I personally would do the Boston Harbor - I have stayed at both.
United States