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The Ritz-Carlton, Boston

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#27 of 82 Hotels in Boston
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The Ritz-Carlton, Boston
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604 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Malmesbury, United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 days ago NEW via mobile

As expected when staying at a Ritz Carlton, it's pretty hard to fault. The room and bathroom were huge and nicely decorated. The lounge diwnstairs was a spectacular place to chill out, with complimentary hot chocolates and a roaring fire. The bar serves excellent cocktails and the adjoining restaurant was lovely for breakfast. Particular thanks to the people working on... More 

Helpful?
Thank GoldenFinlay
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear GoldenFinlay, Many thanks for your kind words regarding your visit to the Ritz-Carlton, Boston. How good to hear you enjoyed your stay in your beautiful, spacious guest room. With its cozy fireplace, warm and welcoming service and refreshing and innovative cocktails, the Avery Bar is indeed a surprising gem nestled just off the lobby. Also thank you for your... More 

Melbourne
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 days ago NEW

Incredible experience- if I'm back in Boston I know where I'm staying. Yes it isn't the fanciest of Ritz Carlton's - but the staff are utterly delightful. Not only is the service above and beyond - but they truly try to anticipate your every need and over-deliver. Service with style, and with a smile. Thank you so much for the... More 

Helpful?
Thank StaceyP
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear StaceyP, Thank you for your ringing endorsement and for taking the time to comment on your recent stay at The Ritz-Carlton, Boston! I am very proud to be surrounded by our fine ladies and gentlemen who are committed to the anticipation and fulfillment of our guests' wishes and needs, and am glad you experienced it first-hand. We look forward... More 

New Jersey
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 5 days ago NEW

I've never had a bad experience at any of the Ritz Carlton's I've stayed at but this was especially nice. Overall the quality of the rooms are very consistent but it felt like the staff in Boston was exceptionally friendly and helpful. The rooms are spacious, luxurious and clean. Beds are comfortable and the bathroom is large with both a... More 

Helpful?
Thank gnasty71
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear gnasty71, My sincere appreciation to you for your loyalty to The Ritz-Carlton Hotel Company, as well as for taking the time to comment on your recent stay at our Boston location. I am pleased to hear you enjoyed our comfortable, spacious rooms and were able to experience our meeting facilities and services in addition to the Avery Bar when... More 

Palm Beach, Florida
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

Located near the Commons, this hotel provides a very upscale level of service. Our room on the 12th floor had a view of the Commons and was also near the Club. Although the Club is an extra charge, it is well worth it. It is staffed by two great young Concierges, Peter and Daniel, who provide for all your needs.... More 

Helpful?
Thank ugyved
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear ugyved, Thank you for your recent review of your visit to The Ritz-Carlton, Boston. I am glad you enjoyed the location of our hotel and the view of the Common from your room. I am particularly proud to hear that Peter and Daniel in the Club lounge took such good care of you during your stay and it will... More 

Albany, New York
1 review
Reviewed 1 week ago

Attended a wedding and brunch the following morning. Everything was of the highest quality, and every employee of the hotel from the valet to the front desk to the banquet staff were professional, attentive and pleasant

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank pd647
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear pd647, Thank you for taking the time to review your recent visit to The Ritz-Carlton, Boston for the wedding and subsequent brunch. I am glad to hear our ladies and gentlemen throughout the hotel provided you with a such a positive and memorable experience. We hope you will find many occasions to return when it will be our privilege... More 

Toronto, Canada
Level Contributor
2 reviews
Reviewed 2 weeks ago

My first stay at the Ritz was delightful. It was also my first time in Boston. I was very impressed with the high level of customer service and professionalism demonstrated by all employees. There were personal touches such as hot coco in the lobby or you daily newspaper placed in a eco friendly bag and hung on your door. Suggest... More 

Helpful?
Thank SeedsAndNuts9
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear SeedsAndNuts9, We are so glad to have played a role in your wonderful first visit to Boston and that you were able to experience the genuine and personalized service provided by our professional and caring ladies and gentlemen throughout your stay. It will be my pleasure to share with our Chef and his culinary team how much you enjoyed... More 

Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

In the middle of the financial and the theater distric there is this tres chic lobby bar located in the ritz carlton Boston. Great service and fine bar menu, including their martini menu with over 8 types of them. I grab myself a churros and a dirty martini. Do nit miss the cozzy and elegant spot if you are around... More 

Helpful?
Thank Belkis R
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Belkis R, Thank you for visiting the Avery Bar at the convenient and centrally located Ritz-Carlton, Boston. We are so proud to have such welcoming and talented ladies and gentlemen in front of and behind the elegant yet relaxed ambience to be experienced at the bar and hope you will find many occasions to return. With much appreciation for... More 

Wilbraham, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago

The hotel was clean. It was very welcoming. All of the staff was extremely friendly. The location was great. Everyone was very accommodating Highly recommend. Right in the heart of the city. Rooms were very clean. It was nice and quiet. You would never know you're in the middle of Boston

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Laurie R
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Laurie R, How good to hear that the central location of The Ritz-Carlton, Boston provided a relaxing and clean oasis in downtown Boston and added to your enjoyment of your recent visit. Within walking distance of many of the city's main sightseeing attractions, parks, restaurants and theaters, the location simply can't be beat. I am also pleased that you... More 

Ocean, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This was my first time at at Ritz Carlton. I was excited because I could use my points. Not sure what the room actually cost. We usually stay at some form of a Marriott, so my expectations were very high. The service was excellent. Everyone was very, very nice and helpful and you waited for nothing. The room was nice... More 

Helpful?
Thank Lee W
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Lee W, Thank you for your wonderful comments regarding the service you experienced during your recent stay at The Ritz-Carlton, Boston. I am glad you enjoyed our facilities as well (especially the spacious bathroom) and I apologize you were not informed about the high rise nature of our hotel prior to your arrival,. It is my pleasure to inform... More 

New York City, New York
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

MIchael Wilson, Banquet Houseman, together with Jessica Mitchell, the Banquet Manager, went out of their way to help me solve a problem. I was a speaker at a family business conference, and these two helped me find a quiet place for 20 minutes to make some last minute changes in my PowerPoint. They were so pleasant and so eager to... More 

Helpful?
Thank Mitzi P
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Mitzi P, Thank you your kind words and for taking the time to comment on your recent experience at The Ritz-Carlton, Boston. I am proud to work with our ladies and gentlemen, particularly Michael and Jessica, who exhibit true professionalism and dedication to the needs of our guests. They are indeed "first rate" and I will convey your sentiments... More 

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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ritz-Carlton, Boston Common is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club(R) rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club(R) Lounge and the hotel lobby. The Ritz-Carlton, Boston Common has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels.The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 

Additional Information about The Ritz-Carlton, Boston

Address: 10 Avery Street, Boston, MA 02111
Location: United States > Massachusetts > Boston > Downtown
Price Range: $474 - $991 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton
Hotel Style:
#8 Spa Hotel in Boston
#18 Business Hotel in Boston
#19 Luxury Hotel in Boston
#21 Family Hotel in Boston
#30 Romantic Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Boston staff and other travelers.
3 questions
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Long Island NY
5 months ago

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Questions? Get answers from The Ritz-Carlton, Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want a room on a low floor, rooms start on the 9th floor and there are no public stairs if you want to walk up.”
 of 5 bubbles 785leew, 2 weeks ago | Read review
“try to get a room facing the Boston Common”
 of 5 bubbles esernel, Sep 16, 2016 | Read review
“Higher floor”
 of 5 bubbles Karen_G20142014, Sep 13, 2016 | Read review
“above the garden”
 of 5 bubbles RR22RR, Aug 3, 2016 | Read review
“email guest relations of any special requests and they will be taken care of in advance”
 of 5 bubbles espiesevans, Aug 2, 2016 | Read review
5 of 5
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