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1 - 5 of 755 reviews
While the staff were friendly and accommodating and the hotel restaurant/bar Artisan was very very good; the room was the disappointment. Looks more like a Marriott than a Ritz-Carlton. Enjoyed Boston Harbor Hotel so much better.More
Dear roberta h, Thank you for commenting on your recent stay at The Ritz-Carlton, Boston. I am disappointed to learn that the redesign of our guest rooms, which was completed this summer, was not to your liking. We brought the furnishings and décor up to...More
The location is the best.It is easy to go everywhere.It is the 1st Ritz, but it is so modern style. Unfortunately, I didn't see the view of the Boston Common. I assumed the view is beautiful. Have fun!More
Dear 157xul, It is wonderful to hear your enjoyed your stay in the newly redesigned Ritz-Carlton, Boston. While the first (original) Ritz-Carlton location was across the Common from our current location, some of our guest rooms and suites do overlook the Common and it is...More
There are three essential elements to a good business hotel 1) comfortable bed 2) excellent wifi 3) good gym But there are also a few unwritten elements as well 1) hot water - before dinner took a ice cold shower (was late) and only realized...More
Dear gregory p, Thank you for taking the time to review your recent experience at The Ritz-Carlton, Boston. I can certainly appreciate the frustration you felt regarding the wasted time and water when waiting for the water to heat up. Thank you for bringing this...More
We had a very enjoyable stay at the Ritz. The service was excellent and the location good. The lobby is a bit odd- its small and very informal. I understand it was made smaller to enlarge the bar and restaurant located off it. The desk...More
Dear Bugfast, Thank you for taking the time to complete the detailed review of your recent visit to The Ritz-Carlton, Boston for your girls' weekend. I am glad you enjoyed the central and convenient location of our hotel, the newly renovated room, the in-room amenities...More
As one would expect, our stay at The Ritz Carlton Boston was nothing short of excellent. Everything from the warm welcome, to the lounge, to the in-room dining, to the amenities to the location, was simply perfection.More
Dear SweetSaltyRunner, Thank you for your review of your recent experience at The Ritz-Carlton, Boston. How wonderful to hear the extent to which you enjoyed your stay. It is good to know that the convenient location and thoughtful, comfortable room design were enhanced by the...More
"Ask for a room high up and with a view."
"The suite has a double sofabed that was perfect for our 15 year old."
"All rooms are very nice"
"The room you reserve may not be the room this Ritz assigns you..and forget about upgrade."
United States
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