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The Ritz-Carlton, Boston

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Traveler (161)
Room & Suite (96)
Dining (15)
Overview
  • Excellent65%
  • Very good19%
  • Average8%
  • Poor6%
  • Terrible2%
Travelers talk about
“club level”(63 reviews)
“sports club”(22 reviews)
“avery bar”(21 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Boston
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, Boston
Special Offer: Member Rates
Hotel deals
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Rooms
Jul 31Aug 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (892)
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851 results
Traveler rating
541
159
78
54
19
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LanguageEnglish
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541
159
78
54
19
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1 - 5 of 851 reviews
Reviewed today

Pros: over-the-top service, access to superb gym, great location, good rooms/lounge Cons: $15/day for gym, many rooms have mediocre/poor views Have stayed at the Ritz a few times, and wanted to write a review specifically to call out the incredible service from everyone at the...More

Thank imdashep
Reviewed yesterday

Our room was on the 12th floor fully stocked with everything needed for a beautiful vacation. Wifi, mini bar, bath robes, 2 daily press or cleaners and last but certainly not least The Club Lodge which is included and accessed with door key. Daily breakfast,...More

Thank Lynn B
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded yesterday

Dear Lynn B, Thank you for your comments following your anniversary and birthday visit to The Ritz-Carlton, Boston. I join our ladies and gentlemen in appreciation for choosing our location for celebrations. It is wonderful to hear that you enjoyed the personalized service and delicious...More

Reviewed 3 days ago

Such a great place to stay when visiting Boston! Michelle E. & Gabe P. the concierge were super helpful & hospitable. They offered wonderful tips & Michelle sent us a cute amenity. The rooms were super clean and quiet! The gym was so cool as...More

Thank Molly G
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded yesterday

Dear Molly G, Many thanks to you for your comments regarding the service you received and your overall experience at The Ritz-Carlton, Boston. I will be sure to convey your personal thanks to Michelle and Gabe in particular, and am pleased to hear you enjoyed...More

Reviewed 3 days ago

My family stayed here for three nights in June 2018. We had two connecting rooms. The service here was great, friendly staff, especially the bellman. But this hotel offers almost no amenities - no hotel pool, no gift shop, no in-room coffee. It is a...More

Thank SusanH98
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded yesterday

Dear SusanH98, Thank you for taking the time to review your recent stay at The Ritz-Carlton, Boston. I am pleased to hear you enjoyed the personalized service provided - particularly by our bellman - in addition to our comfortable guest rooms and convenient, downtown location....More

Reviewed 4 days ago via mobile

I’ve stayed at many around the world and this one was more Marriott than Ritz. Nice room and bath but restaurant / lobby bar / common areas are basic and service was unimpressive vs. Ritz standards. Neighborhood is a little rough around the edges vs....More

Thank OneTallTraveler
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded 3 days ago

Dear OneTallTraveler, Thank you for your comments following your recent stay at The Ritz-Carlton, Boston. They, in addition to your loyalty and choice of hotel, are very much valued. I am glad you found your room and bathroom comfortable, but am disappointed to hear that...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Conference Facilities
Non-Smoking Hotel
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Details
Price range
$554 - $1,079 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Boston
#18 Business Hotel in Boston
#19 Family Hotel in Boston
#26 Luxury Hotel in Boston
#30 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$554 - $1,079 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Boston
#18 Business Hotel in Boston
#19 Family Hotel in Boston
#26 Luxury Hotel in Boston
#30 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (161)
Room & Suite (96)
Dining (15)
Business Center & Event Rooms (1)
Amenities (1)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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ChristopherPrusaski
February 28, 2018|
Answer
Response from ChristopherPrusaski | Reviewed this property |
This reviewer apparently screwed-up and gave the Hotel a one-star review when they meant to give a five-star review, lowering the Hotel’s rating on TripAdvisor.
0
Votes
spotkav
February 22, 2018|
AnswerShow all 4 answers
Response from RABSeattle | Reviewed this property |
No Pay to play
1
Vote
Larry I
June 2, 2017|
AnswerShow all 4 answers
Response from MrWilliamBunce | Property representative |
Hello Larry I. Thank you for your question. The Ritz-Carlton, Boston offers many room packages that include complimentary Equinox Sports Club access, and any of our non-package room rates can be enhanced with the purchase... More
1
Vote
Room Tips
"Club access is worth it"
Read review
"Higher floor like the 12th floor have a beautiful view, our room was facing the front of the hotel."
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"The interior facing rooms were actually quite nice due to a rooftop garden."
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"Select a room with club lounge access"
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