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The Ritz-Carlton, Boston

Booking.com$545*
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#26 of 83 Hotels in Boston
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Boston
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697 Reviews from our TripAdvisor Community

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Davidsonville, Maryland
Reviewed 5 days ago NEW

We simply can't say enough about the Ritz in Boston. Wonderful people...wonderful service. Everything is perfect. The 'club level' is well worth the extra charge. Also, the equinox fitness facility is part of the hotel.

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Helpful?
1Thank GerardEvans
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

DearGerardEvans, Thank you so much for taking the time to comment on your recent visit to The Ritz-Carlton, Boston. We are so glad to have had the opportunity to welcome you and that the facilities and service provided by our ladies and gentlemen created a perfect home away from home for your stay in Boston. It is also good to...

Reviewed 6 days ago NEW

I stayed at this hotel with my teenage daughter, who was touring colleges. I loved the lobby of this hotel! It opens into an inviting lounge/bar with a fireplace. Staff was courteous and helpful, and we had a large room (probably an upgrade, due to Ritz Gold status). The decor was traditional Ritz Carlton (maybe baths, nice wide hallways.) My...

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Helpful?
Thank kathrynmZ4934RJ
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear kathrynmZ4934RJ, We are so glad you selected The Ritz-Carlton, Boston as your home base in Boston for your daughter's recent college tour. We, too, love the inviting lobby lounge and fireplace, which draw our guests in with a warm, welcoming ambiance. It is good to hear your hotel room's comfortable décor was as one would expect from a Ritz-Carlton...

wellesley, United States
Reviewed 6 days ago NEW

I gave my significant other a night at The Ritz for his birthday. What a great present! I specifically booked the Club Level so that we could spend a night in Boston (we live in the suburbs) without having to leave the hotel. The Club Level service was extraordinary. The overall experience of "The Ritz" was memorable and incredible. We...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Q8025THamyc
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Q8025THamyc, We always appreciate learning that our guests have chosen The Ritz-Carlton, Boston for a special occasion stay. I am glad you both enjoyed the birthday celebration and that our dedicated and professional ladies and gentlemen in the Club Lounge too such good care of you and helped to create those lasting memories. I will proudly share your comments...

Washington, DC
Reviewed 1 week ago

This is a lovely hotel but unnecessarily expensive. I was appalled when the front desk tried to charge me $15 per day to use the fitness room; I was already paying $500 for each night! And no coffee maker in the room?! Apart from the unreasonable cost to stay here, the hotel is well furnished, clean, the food is excellent,...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank R0ad_warri0r77
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear R0ad_warri0r77, Thank you for staying with us at The Ritz-Carlton, Boston, and for taking the time to share your valued and appreciated feedback. I apologize for your less than exceptional experience in terms of the perceived value of your stay. We do acknowledge that Boston falls on the higher end of hotel room rates across the country and seek...

Providence, Rhode Island
Reviewed 2 weeks ago

Spent a night for our 49th anniversary. Great all around experience.From the moment you enter you are treated as family. the staff can't do enough. Our room was no longer available, so they upgraded us to a 1 bedroom suite. We were accomodated in the upstairs club room until our room was ready (like an airline first class lounge.).

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Helpful?
Thank BudP09
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear BudP09, Thank you for staying with us and for taking the time to share your feedback - it is both appreciated and valued. I was so pleased to learn you enjoyed your experience throughout your stay and I will proudly share this with our ladies and gentlemen. Thank you also for your patience when waiting for your room and...

Reviewed 2 weeks ago

In January my husband and I stayed with another couple for two nights. I thought the hotel itself was just so so. The rooms were pretty average, as was the lobby and bar area. All of the amenities are located at the Equinox club which you can get to through the hotel but there is a separate charge. We arrived...

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Helpful?
2Thank Tara V
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Tara V. We greatly appreciate feedback regarding your visit to the Ritz-Carlton, Boston earlier this winter. While it is wonderful to hear that you enjoyed the staff and service, I am certainly disappointed to learn of your less than satisfactory overall experience. We are indeed lucky that our guests are able to benefit from the proximity of Equinox Sports...

New York City, New York
Reviewed 4 weeks ago

We stay at Ritz properties worldwide. This was our second stay at this Boston Ritz. Again we had a very disappointing, unsatisfactory stay. 1. Freezing, cold lobby, restaurant and cocktail lounge. Both times we experienced the tundra in all lobby area venues. Terrible - had to wear coats & wraps! 2. Our room was NOT at the level reserved by...

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Helpful?
Thank SweetHatttrick
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear SweetHatttrick, thank you for staying with us and for sharing your feedback - it is greatly appreciated and valued. I apologize for the less than exceptional stay and assure you that we will follow up on all concerns raised. In fact, we have been in the process of correcting some of the issues you have identified. For example. in...

London
Reviewed April 11, 2017

The Ritz is perfectly located in Boston. It has a qwerky layout that utilise all the space to its best. The small reception is not matching the big warm hared welcome you receive once you walk in the door. Stunning lobby bar and the perfect hiding place from the craziness that is outside. Very close to all the shops as...

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Helpful?
Thank Frikkels
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Frikkels, Sincere thanks to you for your thoughtful review of The Ritz-Carlton, Boston. It is so good to hear that you truly enjoyed your visit, and that you experienced the warmth of the hotel, from the central location within the city, to the comfortable rooms and relaxing and refined facilities, and the genuine, personal care provided by our ladies...

Baltimore
Reviewed April 8, 2017

Excellent weekend stay. Beautiful 1 BR suite. Terrific service throughout our stay. Convenient location. Amazing Equinox Gym attached to the property (a small fee, well worth it). We had a great time.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank christinemE8478OJ
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear christinemE8478OJ, Thank you for taking the time to review your recent visit to The Ritz-Carlton, Boston. I am glad to hear you enjoyed your stay, with exemplary service as provided by our ladies and gentlemen throughout the hotel; beautiful facilities and convenient location for your visit to Boston; and use of the adjacent Equinox Sports Club which is second...

New England, USA
Reviewed April 4, 2017

Checked in for one night and was provided with a room that was threadbare, had stained furniture and carpets, was poorly decorated, and downright depressing. Complained and was relocated to a renovated room that was much smaller, and had only one armchair and a desk chair, instead of sofa and arm chair-- but at least the furniture was clean! The...

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Helpful?
2Thank Trepidation1
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Trepidation1, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. I apologize for the less than exceptional experience on your recent visit and ask that you contact me at your convenience so I may have the opportunity to do so in person and learn more about...

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06/04/2017 06/05/2017
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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Ritz-Carlton, Boston is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club Lounge and the hotel lobby. The Ritz-Carlton, Boston has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels. The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 

Additional Information about The Ritz-Carlton, Boston

Address: 10 Avery St, Boston, MA 02111-1005
Location: United States > Massachusetts > Boston > Downtown
Price Range: $633 - $927 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton
Hotel Style:
#7 Spa Hotel in Boston
#17 Luxury Hotel in Boston
#18 Business Hotel in Boston
#21 Family Hotel in Boston
#30 Romantic Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Boston staff and other travelers.
3 questions
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Long Island NY
11 months ago

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Questions? Get answers from The Ritz-Carlton, Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room you reserve may not be the room this Ritz assigns you..and forget about upgrade.”
SweetHatttrick, 4 weeks ago | Read review
“It is worth to go for the club access”
Frikkels, Apr 11, 2017 | Read review
“Try a newer hotel.”
  • arm of sofa in room
  • menu under glass of desk
  • nightstand with radio
Trepidation1, Apr 4, 2017 | Read review
“High floor, overlooking the Boston Common”
barbboston, Feb 6, 2017 | Read review
“Ritz Club Level will significantly improve your stay.”
AlvinMonk, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$545* /night
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Prices are for 1 room, 2 adults
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