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The Ritz-Carlton, Boston

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#30 of 82 Hotels in Boston
Certificate of Excellence
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The Ritz-Carlton, Boston
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567 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Pennsylvania
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It is not often that one can use perfect or flawless in a review. I generally will speak very candidly of a property - the great, the acceptable and the areas that could use some attention. Boston is the best Ritz we have ever visited. As a regular user of the properties, this place is hands down the most proficient... More 

Helpful?
Thank KirkPA
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear KirkPA, My sincere thanks for taking the time to review your recent visit to The Ritz-Carlton, Boston. I am so glad to hear the extent to which you enjoyed your stay. In reading your comments, it appears the connecting thread is the dedicated ladies and gentlemen you came in contact with, helping to take your visit to that next... More 

Los Angeles, California
Level Contributor
102 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

While the small lobby and bar are nicely appointed, the room decor is reminiscent of an inexpensive "chain" property. Having stayed at the hotel many years ago, while their other, original Ritz in the US was undergoing renovations (and is, unfortunately, no longer a Ritz Carlton) I recall the decor of the rooms and the service being much more upscale.... More 

Helpful?
Thank Elliott S
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Elliott S, Thank you for taking the time to comment on your recent visit to The Ritz-Carlton, Boston. I am pleased to hear you found our location convenient for theater-goers and "T" travelers alike, making it easy to reach virtually any part of the city. I regret, however, that you found the décor and facility disappointing. With Artisan Bistro... More 

Lowell, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Extremely pleasant greeting from bellman and Mohamad was very pleasant! Desk staff was lovely and Samantha was very helpful with all our needs during our stay. The accommodations were beautiful. A beautiful anniversary gift was sent to our room from the hotel. Such a memorable stay at this hotel. Highly recommended.

Helpful?
Thank Karen_G20142014
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Karen_G20142014, Thank you for taking the time to comment on your recent stay at The Ritz-Carlton, Boston. I am pleased to learn how much you enjoyed our lovely hotel and your visit with us for your anniversary. It is always good to hear that many of our ladies and gentlemen you came in contact with provided you with memorable... More 

Hilton Head, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great team of Ladies and Gentlemen to serve you with exceptional care. Very fine facility with quite rooms. Very good club floor experience. Clean. All staff are very friendly and caring. Great location in the heart of the city. Minutes walk from many major attractions.

Helpful?
Thank Stephen L
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Stephen L, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. I am very pleased to learn you enjoyed your stay, the facilities and our location - frequent mentions from our guests! Thank you for also for your gracious comments highlighting the exceptional service of our... More 

Connecticut, United States
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed a weekend here in mid-August 2016 with wife & two children (teens). A well appointed Ritz, conveniently located near Boston Common. Very well located for historical walking tours of the city, shopping at downtown crossings, and is in walking distance to Fanueil Hall. Would have liked to see a commissary of some kind for last minute items, but staff... More 

Helpful?
Thank Jon B
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Jon B., Thank you for staying with us and for taking the time to share your feedback and suggestions - it is greatly appreciated and valued. We are indeed quite fortunate to have a super location across from Boston Common, the public park, and close proximity to shopping and the historic area of the city. Thank you also for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I used very hard earned Marriott loyalty points for a single nights stay to celebrate a family member's birthday. The Ritz required 60,000 points per room, per night. With such a premium amount of points, or cost per night, you have grand expectations of a transporting Ritz experience. Naturally we chose this Ritz due to its convenient location, positive reviews,... More 

Helpful?
1 Thank Brandon R
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Brandon R., Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. I am sorry that your stay with us was less than exceptional. Your experience at our hotel should indeed have lived up to your expectations of the Ritz-Carlton Brand. In regards to an additional fee... More 

Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had the pleasure of staying at the Ritz over the weekend. As soon as you pull up the Valet Attendant and Doorman are right there to greet you. The desk staff for check in was super friendly and couldn't do enough to make sure we had everything we needed. Bellhop whom brought our bags up was very courteous and... More 

Helpful?
1 Thank Therese S
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Therese S, Thank you for staying with us and for taking the time to share your feedback and comments - it is greatly appreciated and valued. Thank you also for your kind words of appreciation for the ladies and gentlemen I am fortunate to work with every day; and will proudly share with them. I was also pleased to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I've stayed in many Ritz-Carltons and the Boston location definitely lived up to its standards! This was our first time in Boston and the moment I walked in, I was greeted by Brent who was extremely charming and really made us feel welcome. We saw him many times throughout the entirety of our stay and he always greeted us asking... More 

Helpful?
Thank Charlotte2324
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Charlotte2324, Thank you for staying with us and for taking the time to share your feedback and comments - it is greatly appreciated and valued. Thank you also for your kind words and recognition of our ladies and gentlemen - Brent, Natalie, Housekeeping and the rest of the team. I will proudly share with them. Our Ritz-Carlton "Credo" states... More 

Barnstable, Massachusetts
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I've been to several Ritz hotels in the past and have loved them all - Boston is no exception. Unparalleled customer service coupled with fine amenities. It's 100% adulting. We enjoyed the downstairs bar which is open from 5:00- midnight. Prices were reasonable and the apps were tasty especially the lobster tacos. Free yummy pretzel-nuts too. We stayed in an... More 

Helpful?
Thank DLG6395
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear DLG6395, Thank you for staying with us and for taking the time to share your experiences - it is greatly appreciated and valued. I was very pleased to learn you enjoyed your stay and that the services and facilities lived up to Ritz-Carlton's reputation. You echoed many aspects and features of our luxury touches that guests comment upon -... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I cannot recommend this hotel enough. Our family just returned from a five-night stay in Boston at the Ritz Carlton. We have three sons, ages thirteen, eleven and three. We were celebrating our son's eleventh birthday in Boston. The staff went out of its way to welcome us. Guest Services and Natalie at the Concierge desk were incredibly helpful and... More 

Helpful?
Thank amykranenburg
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear amykranenburg, Thank you for staying with us and for taking the time to share your experiences - it is greatly appreciated and valued. I am pleased you enjoyed your stay so much and the experiences provided for your children both in and out of the hotel were perfect for you. I will proudly share your comments with Natalie and... More 

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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ritz-Carlton, Boston Common is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club(R) rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club(R) Lounge and the hotel lobby. The Ritz-Carlton, Boston Common has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels.The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 

Additional Information about The Ritz-Carlton, Boston

Address: 10 Avery St, Boston, MA 02111-1005
Location: United States > Massachusetts > Boston > Downtown
Price Range: $509 - $993 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton
Hotel Style:
#9 Spa Hotel in Boston
#18 Business Hotel in Boston
#21 Family Hotel in Boston
#21 Luxury Hotel in Boston
#30 Romantic Hotel in Boston
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