Arrived tired from a long flight to be sent on a wild goose chase with a heavy bag for a room with no access. Not ideal at midnight with disinterested staff who don’t speak English properly. Eventually had to carry bags up 2 flights of stairs. Is this even legal not to inform guests??? Room was tiny and noisy with no central light. I’m sure there are much better options so dont waste your money. Did give 2 stars tho for the location, it’s only saving grace.
Loved the Bistro decor! I was having lunch solo that day and the waiter took great care of me. I ordered a delicious turkey club with Brussels sprouts. It is centrally located in Beacon Hill. I wish they would serve breakfast too during the week. Wonderful relaxing spot in Boston.
Had dinner here with my partner and the atmosphere is nice the staff super friendly and attentive and the food was delicious. We will be going back. The place was heaving when we were there but it was still enjoyable.
We had Sunday brunch here. They have a wide menu and we had a hard time making a choice. The service was very good and the food was excellent. It was a great way to start the day before sightseeing in Boston.
I found this hotel and told my travel agent about it. Hotels in the Boston area are very expensive. This one was located one block from the Boston Commons and Public Gardens. We were able to walk to pretty much everything of interest in Boston. The rooms are small, but clean. We were on the second floor in a corner room. Since it is on Charles Street, you hear some road noise and people. The restaurant is downstairs and you can hear some noise, especially on the weekend. The towels are wonderful. The hot water kind of comes and goes, so you have to adjust the shower valve while taking a shower. Food at the bistro is excellent. The bed was a little firmer than we like, but was doable. The elevator only goes to the third floor, so if you are on a higher floor, you will need to carry your luggage up the stairs. The location is great. …
Tiny!!!, dated hotel room not worth the $400/night ( including taxes). The towels stank from some unidentifiable odor. We had to be in this location, but we will work real hard next time to find something better. But...the hotel is survivable.
My wife and I stayed 3 nights. Boston is expensive and this is a lower cost option. Very nice hotel, very clean, steps from the Commons with lots of nice dining options. Rooms are a little small though. We only had one meal at the Bistro. Very good, not great and like Boston in general the menu was pricey. $32 for a lobster roll and $14 for a glass of okay wine. On balance, we would recommend and will stay again.
Staff was great, service was good and the menu was awesome. Was busy, but service did not disappoint, fairly reasonable prices as well. Definitely a must stop if you are in the area. Best part was staff was in Bruins attire. Go Boston.
Great centralized location on Beacon Hill "Flats", conveniently located between two metro stops on historic Charles Street. Boston Common and Acorn Street lie one block in either direction. Pricey for a three star hotel, the rooms are clean, updated, basic and small, but painted in rich historic colors with updated vintage style bathrooms. We relocated to the upper front corner room #402, after the first night on level three in the rear corner room under the roof's air conditioning unit(?), prevented a good night's sleep. Room #402 was modestly adorned, offering a wonderful view down Charles Street and its lovely and historic architecture. I should mention, we had difficulty on several occasions throughout our stay with the television cable going out. Breakfast was not included, although we did dine in the downstairs Bistro on one occasion. Alternatively, we discovered a Starbucks down the block, and grabbed a latte and a bite to eat there. Further, I would recommend Toscano, just a short walk from the Inn. This Italian restaurant was superb with a romantic atmosphere; we dined there on twice. This location cannot be beat, and we were comfortable with our stay following our room change. We would definitely return. An outdoor seating area is located on the 3rd level, which tends to be a popular spot for drinks with guests and non-guests. Restaurants, sites and shopping are within walking distance. Should you need to travel further, take the metro or Lyft, as Uber was unreliable.…
Stayed here with 5 best friends (three rooms) for three nights. PROS: location perfect in Beacon Hill; very friendly welcome in small lobby; rooms very clean; restaurant excellent for dinner (we did not have breakfast there); bathrooms small but clean with excellent towels. CONS: mattresses fine but not great; hot water comes and goes; room furnishings pretty basic; elevator only to 3rd floor, so inquire if that matters to you-the rooms are over 5 floors. Amenities differ - some rooms have a fridge and others don’t. We liked this spot a great deal but know that it is an adaptive use of an older building with all the good and less good that entails. If you want all the bells and whistles go elsewhere but this has character and location.