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DoubleTree by Hilton Hotel Boston - Downtown

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#42 of 82 Hotels in Boston
Certificate of Excellence
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DoubleTree by Hilton Hotel Boston - Downtown
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1,076 Reviews from our TripAdvisor Community

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Showing 954: English reviews
Wichita, Kansas
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Coming in late I first noticed the well worn hallways and scuffs on the doors. Made me a little ill-at-ease but the staffs helpfulness and courtesy made it a very nice stay. Beds were comfy and shower was great. Lots of late arrivals there so it is good for late arrivals.

Helpful?
Thank MLT1919
Ridgewood, New Jersey
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here 2 nights last week. Staff was very accommodating, when we had an issue with our room. Rooms are clean and comfortable. Walking distance from almost any attraction in Boston. Staff make some great recommendations for meals.

Helpful?
Thank sara3032016
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We arrived at the Boston Doubletree around midnight on 8/16/16 for an overnight stay. We were assigned a room which was unaccessable by either a ramp or an elevator, notwithstanding the fact that we were obviously senior citizens. We were not offered assistance with our luggage.. We had to carry our bags down a double stairway to room #266. We... More 

Helpful?
Thank Sheila T
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Dear Sheila T Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

Easton, Maryland
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I have a lovely weekend at this hotel. My dad's bag got a huge scratch when they were storing it but they were very apologetic and gave us monetary compensation to cover the bag and sent up a lovely cheese/meats tray and wine that made our night. If you're looking for something to order for room service--that... More 

Helpful?
Thank magistraKunz
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Staff excellent, service great, rooms very clean, a lot of space ,all your needs are answered diligently, prompt and very polite staff on all level. this I an excellent and recommended hotel to spend a few days with your family.

Helpful?
Thank Moshe T
Windham, New Hampshire
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Room was great - staff wonderful! My 11 year old granddaughter even wrote a thank you note to Whitney (front desk staff) because she was so kind - that blew me away - this hotel caters to families - don't hesitate to stay here - chocolate cookies are devine too!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rbhart71
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I checked in with my groomsmen for my bachelor party and went out for lunch. Came back to a surprise (4 beers, snacks and a Starbucks voucher) courtesy of the amazing concierge staff who checked us in. Thanks Jackie, Dassy and Whitney for the pleasant surprise, making my weekend even special and for reminding me that there are some amazing... More 

Helpful?
Thank Richard A
1 review
5 of 5 stars Reviewed 1 week ago NEW

Needing a place to stay while my wife was having major surgery at Tufts Medical center this hotel was was across the street from Tufts.I reached out to the hotel and explained why i was staying in Boston not expecting anything from such a large company.Well i was wrong very wrong !!! my email was answered in about 10 minutes... More 

Helpful?
Thank Scott B
Cottage Grove, Minnesota
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was clean and staff was very friendly. The bar/restaurant was nice with friendly staff as well. Food was good. It is very convenient to the downtown shopping area, but a bit of a walk(if you are not used to walking or may have toddlers) to the attractions on the water front. $10-15 cab ride. There is a lot... More 

Helpful?
Thank 679kellim
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Convenient location to the airport and to town. Exceptionally friendly staff, great room, good food, and just an overall wonderful experience! They accommodated any request that I had and answered all of my questions. Friends checked in a bit later that evening and they made sure that our rooms were beside in each other. I had to check out a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 154darcyt
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111-1519
Location: United States > Massachusetts > Boston > Downtown
Price Range: $201 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Doubletree Boston - Downtown Hotel Boston
Hotel Style:
#30 Business Hotel in Boston
#38 Family Hotel in Boston
#40 Romantic Hotel in Boston
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