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DoubleTree by Hilton Hotel Boston - Downtown

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#43 of 82 Hotels in Boston
Certificate of Excellence
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DoubleTree by Hilton Hotel Boston - Downtown
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1,082 Reviews from our TripAdvisor Community

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Showing 958: English reviews
Ellicott City, Maryland
Level Contributor
180 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We are spoiled by another Doubletree that we often stay at, so I'll say that upfront. This is in the heart of Chinatown near Tufts. They do not have a shuttle to take you anywhere. It was disappointing as when we were at the aquarium, I saw another Doubletree that had a shuttle to take its customers there. Oh well.... More 

Helpful?
Thank Becky K
Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed here for 7 nights. We were originally assigned a room on the 5th floor facing the Emergency Room, and could hear not only every single ambulance but every single voice that was on the street. For a while, we thought one of the windows might be open but it turned out the wall was just... More 

Helpful?
Thank Ali T
Toronto, Canada
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

The room we were first given was on the second floor directly across from the emergency entrance to the hospital! Very noisy!! We were given another room when we requested it, which was quiet and faced the courtyard. Also when I called to book this through reservations I was told it included breakfast, which we were told it did not... More 

Helpful?
Thank homeawayfromhome2016
Paris, France
Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This well located Doubletree Hotel is a minute's walk from the T at Tufts Medical Center. Therefore it is within very quick time of most destinations in Boston. It is dated but well maintain. Our room was a standard suite on the 6th floor with good bathroom (though poor water pressure) and very comfortable bed. We had breakfast in the... More 

Helpful?
Thank Michael W
Wichita, Kansas
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Coming in late I first noticed the well worn hallways and scuffs on the doors. Made me a little ill-at-ease but the staffs helpfulness and courtesy made it a very nice stay. Beds were comfy and shower was great. Lots of late arrivals there so it is good for late arrivals.

Helpful?
Thank MLT1919
Ridgewood, New Jersey
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 2 nights last week. Staff was very accommodating, when we had an issue with our room. Rooms are clean and comfortable. Walking distance from almost any attraction in Boston. Staff make some great recommendations for meals.

Helpful?
Thank sara3032016
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived at the Boston Doubletree around midnight on 8/16/16 for an overnight stay. We were assigned a room which was unaccessable by either a ramp or an elevator, notwithstanding the fact that we were obviously senior citizens. We were not offered assistance with our luggage.. We had to carry our bags down a double stairway to room #266. We... More 

Helpful?
Thank Sheila T
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Dear Sheila T Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

Easton, Maryland
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I have a lovely weekend at this hotel. My dad's bag got a huge scratch when they were storing it but they were very apologetic and gave us monetary compensation to cover the bag and sent up a lovely cheese/meats tray and wine that made our night. If you're looking for something to order for room service--that... More 

Helpful?
Thank magistraKunz
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff excellent, service great, rooms very clean, a lot of space ,all your needs are answered diligently, prompt and very polite staff on all level. this I an excellent and recommended hotel to spend a few days with your family.

Helpful?
Thank Moshe T
Windham, New Hampshire
2 reviews
5 of 5 stars Reviewed 1 week ago

Room was great - staff wonderful! My 11 year old granddaughter even wrote a thank you note to Whitney (front desk staff) because she was so kind - that blew me away - this hotel caters to families - don't hesitate to stay here - chocolate cookies are devine too!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rbhart71
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111-1519
Location: United States > Massachusetts > Boston > Downtown
Price Range: $199 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Doubletree Boston - Downtown Hotel Boston
Hotel Style:
#30 Business Hotel in Boston
#38 Family Hotel in Boston
#40 Romantic Hotel in Boston
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