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DoubleTree by Hilton Hotel Boston - Downtown

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#37 of 83 Hotels in Boston
Certificate of Excellence
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1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Boston - Downtown
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1,358 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
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Rochester, Minnesota
Reviewed 2 days ago NEWvia mobile

We had a great stay at the Doubletree. The rooms are nice and the hotel is very clean and well apportioned as you would expect from a Doubletree. The staff is what makes it special; they went out of their way to accommodate some special requests we had. The location, in the Theater District, is really great for going to...

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Helpful?
Thank World1000Traveller
Maine
HOTEL’S FAVORITE REVIEW
Reviewed February 12, 2017

The hotel is just as upscale as other mainline Hilton Hotels: Clean premises, rooms, and an exceptional staff to welcome you and take care of your every needs. We only ate the complimentary continental breakfast, but no disappointments there. Everything is centrally located to the hotel. The purpose of our trip was to see a musical at the Boston Opera...

Review collected in partnership with DoubleTree by Hilton
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2Thank MainePilot
About Hotel's Favorite Review
New York City, New York
Reviewed 2 days ago NEW

TripAdvisor does not have a choice of choosing between average and very good. So, It shows average but the rating should be good. This is a rather large hotel in China Town- Tufts Medical Center area. The inside of the hotel has been renovated but from outside it seems like it was repurposed from an old hotel. The hotel is...

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Thank Sankarmukh
Sacramento, United States
Reviewed 3 days ago NEW

Great place to stay. The rooms are clean, comfortable and modern. The staff is excellent! Everyone we interacted with was friendly and eager to make sure we had what we needed for our stay. They had a pre and post race food and beverage station which worked out perfectly.

Review collected in partnership with DoubleTree by Hilton
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Thank shanel624
Baltimore, Maryland
Reviewed 5 days ago NEW

Doubletree in Boston was a good stay. Hotel is pretty, bar and restaurant is very good. Close to T and cab access. Close to Tuff's Children's Center - there was ambulance noise. But overall I pleasant stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank carolepete
Cos Cob, Connecticut
Reviewed 6 days ago NEW

Location was convenient with Orange line next door and walking distance to shops at crossings and Chinatown. Friendly and very helpful staff. Comfortable rooms. The one negative experience was breakfast whereas we opted to order a la carte and had to wait 30 minutes for the omelette and two sunny side eggs. It arrived with missing items and cold. I...

Review collected in partnership with DoubleTree by Hilton
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1Thank SuperUdon
Saratoga Springs, United States
Reviewed 6 days ago NEW

Stayed here for the Boston Marathon. The hotel staff was very friendly and helpful. The location is great for getting to the convention center, bus loading, and finish line, along with many Boston sites. The hotel also did a great job with a few little extras for those their to experience the marathon. Will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank Michael C
Houston, TX
Reviewed 1 week ago

Nice hotel, as expected for a DoubleTree. However, I felt unsafe going to the YMCA next door for fitness. There were no lighting on rooftop of second floor that connects the hotel to the YMCA. Could not even see the door handle to get back into the hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank 795thinhn
Denny c, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Thank you for writing a review about your recent stay with us. Safety of our guest is a priority and we had inspected the lighting sensor at the rooftop YMCA access. This path way is exclusive for our guests, that wants to enjoy to enjoy a larger fitness facility.

Montreal, Canada
Reviewed 1 week ago

Hotel staff exceptionally nice and helpful. Unfortunately electronic key downloaded from hotel on-line check-in app to smartphone was not working then had to go all the way down from room to reception, with luggage, and line-up for a second, conventional check-in. Third time around was when one of the two keys given at reception was not working. I had to...

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Helpful?
Thank cool5678
Denny c, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Thank you for your feedback. We're sorry the digital key experience wasn't successful during your stay. We are proud to have this benefit to our Honors members; we want you to have more time to enjoy our hotel while staying with us and we hope you will next time. Thank you for helping us improve!

Carson City, Nevada
Reviewed 1 week ago

We spent five nights at this hotel while enjoying some of the many things Boston has to offer. The location is convenient, right at the edge of Chinatown and the Theater District. There is a subway station (Orange Line) about half a block from the front door. We were able to walk to most places we wanted to visit and,...

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Thank David S
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Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111-1519
Location: United States > Massachusetts > Boston > Downtown
Price Range: $267 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Doubletree Boston - Downtown Hotel Boston
Hotel Style:
#30 Business Hotel in Boston
#38 Family Hotel in Boston
#40 Romantic Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Boston - Downtown staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton Hotel Boston - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms fronting on Washington Street, if possible.”
204DavidS, 1 week ago | Read review
“Views are urban, but don't spend too long looking out the window - get out into Boston”
396milesf, 2 weeks ago | Read review
“Ask for a high floor to enjoy the city views”
PwK-33, Mar 6, 2017 | Read review
“book with a package deal so that your breakfast is included and wifi”
10cathib, Dec 25, 2016 | Read review
“Since there is a hospital next door, ask for a room that overlooks the courtyard for less noise.”
ReneeZ184, Dec 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question